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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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hemligman
(@pluddz) reported
@playnewworld How about you add a feature that let's you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..
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Javi :)
(@javga2001) reported
@playnewworld Ive been trying to enter for 5hours, it failed like 4 times, giving me too many request error, resetting my queue at 5000 everytime.
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Håkon Mattsson Karlfeldt
(@HakonMattsson) reported
@playnewworld I get lag detected, everything freezes and then I get DC:d every single time I’ve been inside the game. This happened during beta too. I’ve tried every ”fix” I can find. Is this something you are trying to fix? Cheers.
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Zach Williams
(@ZachWil06036604) reported
@playnewworld waited in a 2 hour queue to get dced, same **** happened to a bunch of my friends. Fix the ******* game
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Victoria-Mahala Hart
(@VictoriaMahala) reported
@playnewworld are you going to be at any time acknowledging the server status' across almost ALL servers? The DC's from logins when they're almost in sending them back to 3k? How about the fact that this problem has been persistent since there were LESS users on a closed beta?
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ritesh raj
(@ritesh2raj) reported
@playnewworld @GetUnorthofox Maybe you should not sell your game to SEA players then. We are not buying the game to get such a poor service
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🐺💙
(@Torrress19) reported
@playnewworld It make no sense be the 300th and after be the 2K just for "conexion error" come on do something well #NewWorldMMO
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Phil
(@PhilsMinis) reported
@playnewworld come on guys get your **** together 2 hours in the login queue go from 1800 to 300. To get kicked and now and 2600 Hope you plan on compensating players for this mess
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adymus
(@adymusTV) reported
@Kaelaris @playnewworld Know the feeling :( also i waited yesterday till i got 23 que from 150 .error and i had to start over . They reslly need to fix it
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Niko
(@Naggih) reported
Was at 400 queue, got connection failed error and then back at 1900 queue. Great game @playnewworld
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theescombiens
(@Josh1P) reported
@GameRant @playnewworld Free server transfer is not going to fix the problem
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saim can vs covid-19
(@sitesakini) reported
@playnewworld fix the request exception error or your game will die
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Nekomachie
(@nekomachie) reported
@playnewworld fix the authorization servers
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Picks
(@FHPicks) reported
@playnewworld FIX YOUR SERVERS!!!!!!!
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Thomas Jensen
(@needamedic1) reported
Any info on these errors that keeps disconnection people who's trying to get into your game? @playnewworld
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Shoni Moore
(@ShoniMoore) reported
@playnewworld Any updates on server/login fixes? Its been a while.
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Bruno
(@BEduador) reported
@playnewworld @Davel860 Alatyr has a rollback problem inside the Amrine Excavation dungeon making it impossible to do. I wish you could analyze what's going on!
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K.J. Rocka
(@W1ckedS1) reported
@playnewworld We are all ******* crushing it in the ******* queue you imbeciles, Amazon the #1 in servers, the richest company, fails to give their customers a working server for a stupid videogame with graphics from 2010. /applause - 2nd day queueing - error/dc- requeueing - error - requeue..
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Ares Crown
(@crown_ares) reported
@playnewworld I keep queuing for the Iroko EU Central server and I wait a long time for the queue position to lower then I get an error and get kicked from the queue and when I re-join I get placed 1000ish places above where I was before!!! Is there a problem with the servers???
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Felipe Matozinho
(@Liipinho18) reported
@playnewworld the geral voip is working? if it is not working as intended can you guys tell us if it will take too much to fix that?
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Trench Dog
(@Tiny1066) reported
@playnewworld 764-70 disconnected failed to login... ill keep posting
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Elly
(@ellyamanda) reported
@playnewworld Is there anything we can do about the error we get after being in the queue for a while?.. Imagine sitting in there for ages just to get an error and having to re-enter it.. error: internalservererrorexception
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theescombiens
(@Josh1P) reported
@playnewworld Can we please get some feedback on the queues!!!!! adding new servers is not working Im ready for a refund twice I have waited for over 3 hours just to be kicked out of the queue
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Ari :)
(@Arinecka) reported
@KingQuinlan @playnewworld Yeah, I´m playing with friends and we have same problem all afternoon.
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itsZdan
(@itsZdan) reported
low capacity servers are killing @playnewworld, nobody wants to watch a streamer be 1300 in queue, nobody wants to be 1300 in queue to be able to play with their friends nobody wants to go from 1300 in queue to 300 to then have an error message and go back to 1300 in queue, TWICE
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Daniel Silva
(@Unfort0ld) reported
@playnewworld another 15 minutes wasted away because of the login server...
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Mohammed Aljanabi
(@MoeAljanabi) reported
@playnewworld FIX THIS PLZ IM WAITING FOR PAST 24H
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Dreamstatexy
(@Dreamstatexy) reported
@playnewworld I've been booted off the queue 5 times already and gotten a bigger queue each time ?!?!?!?! Can I play this game at all??? First, why do I get booted all the time, second why DOES IT NOT save my spot for this exact issue?!
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savagejourney
(@savagejourney_) reported
@playnewworld Got an error 'toomanyrequests' or whatever and kicked out of Q while i was waiting for 3 hours. And it put me in the back of the Q again (5000th). Thanks for nothing. 40 euros wasted i guess.
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billy bob toothy
(@ToothyBob) reported
@WishYaLuckk @playnewworld Just find someone to play with that is cheating and get one that way. Ya know, since you seem to not have a problem with cheating.