New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/13/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KINGof603 KINGof603 (@KINGof603) reported

    @totem_irl @playnewworld You’d think being Amazon and Amazon dedicated servers it could handle a invasion, and a war with a bunch of people using ice gauntlets to lag the server up. “Know issue” they’re working on it.

  • LittleMissFURY halloween queen caseyjane. 🦇 (@LittleMissFURY) reported

    @playnewworld fix your game I'm sick of getting trapped inside mountains and the unstuck option doesn't help at all.

  • Washy_J88 James Wash (@Washy_J88) reported

    @playnewworld @will90184963 Can you address the issue of people stuck on different regions who followed your advice and come up with a solution. Or at the very least respond and acknowledge the issue!!

  • KINGof603 KINGof603 (@KINGof603) reported

    @totem_irl @playnewworld We had our first war last night, I went 9 kills 23 deaths 141 assist and did 1.2m damage. Server lag was so unreal that people looked like they where standing still and bam you died without seeing anything.

  • Treej720 Treej (@Treej720) reported

    @playnewworld It’s kind of hard to carve my destiny when I can’t even join a queue into a world. Fix your game.

  • rognposen JLL (@rognposen) reported

    @playnewworld Problem is: I want to move my char to my first server choice. I already have my first character there, and noe I want my second character there also. This you say is impossible. Why?!?! I cannot log on more than one character at the time, so cannot see the problem.

  • fishhead_gaming The Little Fish Head (@fishhead_gaming) reported

    @playnewworld has the ice guantlet been changed? cant cast "Ice Storm" then change to life staff any more with it continuing. also as a healer i do not want my camera wooshing around whilst i pick a person to heal i need to focus on the opponents.. is this getting a fix?

  • MannuSa84887076 Mannu Saini (@MannuSa84887076) reported

    @playnewworld Fix this issue, i m stuck inside the mountain ffs

  • ZackHanna4 Zack (@ZackHanna4) reported

    @playnewworld @primegaming tell me how to fix this? 25k token caps on commander rank

  • Ezouvo steve, the man with no name😑 (@Ezouvo) reported

    @playnewworld They fixed the server issues yet?

  • TheRadioHipHop Danny (@TheRadioHipHop) reported

    @playnewworld there are some huge problems with italian language traductions, like in the description it says 0.03 minutes while in english it cleary says 10/20/30 mins depend of the item, and even the gear augment that some food or potion gives is wrong! please fix it

  • GuigarcezBR Joao Garcez (@GuigarcezBR) reported

    @playnewworld The queue errors and resets are getting out of hand. Please fix it guys. Waiting for hours just to get reset is extremely annoying.

  • Edboy86698819 Edboy (@Edboy86698819) reported

    @playnewworld How about working on a fix where I can actually play the game without it crashing my GPU

  • Brandonmw_ Will 🗣 (@Brandonmw_) reported

    @playnewworld fix the aggro range and the respawn timers on the mobs. It’s tilting when mobs spawn every 15 seconds and you have 50+ around you aggro from bright wood to restless shores

  • Washy_J88 James Wash (@Washy_J88) reported

    @playnewworld @spiketheimpaler Your managing to find the time to respond to people and yet ignoring all the players stick on different regions who followed your advice!! Can we have a solution or at the very least address the issue and respond to us!!

  • totem_irl TheRealTotem (@totem_irl) reported

    @KINGof603 @playnewworld Dam lol server lag during war is crazy I feel you but dam I see you I see you

  • wenger_03 Furthi (@wenger_03) reported

    @aKeptPet @OzEyeAm @playnewworld Because that's the only way to get what you want...to play with your friends. I don't say it's good what they did I just gave a solution for the problem

  • BlueMtns1 Billy’s Valor (@BlueMtns1) reported

    I was so hyped for @playnewworld but day after day I’m slowing realizing just how much of a **** show this game is right now, it was no where close to ready for launch. You guys screwed up what could have been an insane game, fix your ****.

  • PI4SS4V4GE mαciel (@PI4SS4V4GE) reported

    @playnewworld There's any trouble about farming ursus hortus? Got some people saying that it could give me a ban

  • HydraMuller HydraMuller (@HydraMuller) reported

    @DrLupo @CouRageJD @playnewworld Not to say it was not warranted but our purples decided it was a good idea to throw shade at green due to them packet flooding by grouping up on a point causing lag , enough for them to not get hit by attacks

  • Washy_J88 James Wash (@Washy_J88) reported

    @playnewworld @FreedomAlehandr @playnewworld why are you not responding to any of the players trapped on different regions as per your advice. Come up with a solution for the problem you created or at least acknowledge the issue.

  • Houston__Texas Houston 🌎☄️💕 (@Houston__Texas) reported

    @playnewworld can’t even play the game. Keep getting a network connection error.

  • JukezMcDuk JukezMcDuk (@JukezMcDuk) reported

    @playnewworld can you guys fix the guild message feature? When you try to type a message and hit the letter M or any other letter on the top of the UI it closes the guild message out.

  • Schrumpelhut23 Schrumpelhut (@Schrumpelhut23) reported

    @Paradox_EP @playnewworld then tell your friends to join your server, problem solved. Holy **** ofc you cant join f full servers thats the point of the whole thing

  • RaiderGreen1 Raider Green (@RaiderGreen1) reported

    @SasquatchSenpai @playnewworld @AMZNGameStudios You'd think Amazon with their massive data centers all over the world wouldn't have an issue with something like this

  • CumfartSolo Solo Cumfart (@CumfartSolo) reported

    @playnewworld just curious how long it takes to get a ban request email back? ive been waiting 4 days for no email.. getting over this service

  • Sedgythurgo Sedgythurgo (@Sedgythurgo) reported

    @playnewworld fix outpost rush queues I beg

  • PhDSimmer Cat (@PhDSimmer) reported

    @playnewworld I waited 3hrs to get in, server error kicked me back to the queue .... another 3 hour wait. I just turned off the game. So annoyed.

  • SeeingDouuble Christian Carter (@SeeingDouuble) reported

    @playnewworld Fix your mob spawns in Reekwater, kinda pathetic

  • flickymyfluck FlickmyFluck (@flickymyfluck) reported

    @playnewworld I'm afraid of buying your game because of the graphic card issues I keep hearing about??? 3080ti curious if its still happening?