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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Foxi
(@FoxiToxi) reported
.@playnewworld Worst customer service in a game that I’ve ever encountered. Do better, you’re a billion dollar company 🙄
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Tristan🤪
(@tristanpope) reported
@thoftv @soulbladecraft @playnewworld How does one fix a mistake then?
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Nahar.
(@UglysomeNahar) reported
@playnewworld Game being so laggy lately, can you please fix that? It’s unplayable like that. Understand having bugs in a new MMO game but making the experience worse after every maintenance is kinda ironic.
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John Smith
(@JohnSmi34327850) reported
@Paradox_EP @PlagueTemplar @playnewworld It's absolutely disgustingly broken. I quit after the "crafting patch" that broke even more stuff. I come here to wash the dirt from my feet in the tears of others. The Dev's won't help you, quit while you're ahead!
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Pablas
(@pablaslt) reported
@primegaming @playnewworld Sadly Twitch support cant answer my appeal for a week, and i cant login. Already disabled Prime status, bcs i dont know how long it will take for them to answer.
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Ripper
(@Ripper77657139) reported
@playnewworld Your support is beyond a joke, I have had an issue affecting my gameplay for over 3 weeks and i learnt today that the ticket was never even raised after 5+ attempts to get this issue fixed. **** you and your support staff
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Pwn1
(@Pwn114) reported
@playnewworld Take them down Now until you fixxed this omfg guys if you are not able to rollback ******* hell take the server down!!
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Mitch
(@_RuGGeDx) reported
@playnewworld Won't be back till they fix a ton of issues. I was a "Paladin" player and I enjoyed being able to sustain damage on war points. Healing in heavy did need a nerf. Nerfing it to nothing was a bit much. But now the gameplay and style I like playing in MMOs is completely ruined.
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Jon R
(@J0nnR) reported
@playnewworld NEED A ROLLBACK!!!!! PEOPLE IS GETTING THOUSANDS GOLD . GAME IS BROKEN RN!!!!
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Phil
(@phildownes29) reported
@playnewworld please can you fix the wyrdwood animals they are bugged they wont let you farm the wood from their bodies normal animals are ok to skin but the wood animals won't let you chop them
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EmptyLuckBox
(@EmptyLuckBox) reported
@smokeeeduck @Anxrchh @playnewworld Oh this was sadly on my deleted 650 hour character, i've started over now . so hopefully by the time i get there its fixed lol . tried playing with eu friends for awhile but it just got to rough with the lag :/
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Enrique Arcas
(@Melessar) reported
@primegaming @playnewworld Fix the game firts...
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ElJefe
(@JeppeEliasen) reported
@playnewworld Still no furniture fix? Yikes
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AresLPs
(@areslps) reported
BIG BIG ISSUE with the BIG GOLD EXPLOSION guys :/ @PlaynewworldDE @playnewworld
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Anthony
(@Anthony41711806) reported
@playnewworld Okay but can you just fix stuff this time and not fix something while breaking something else 🤔
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Richard Clark 💙
(@Richard47004736) reported
@soulbladecraft @SteelThrill @playnewworld I mean like what are they going to do ? just not fix things ? Damned if they do - damned if they don't. Yes the downtime is annoying but it still doesn't stop me from enjoying the game or by the looks of it many others too.
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MZTIKZ
(@mztikz) reported
@FingerTV_ @playnewworld seems like trophies are not even a concern to them, once they activated trading post they are just chilling better having trading post down in the mean while so they will actually rush to fix this stuff, all trophies issue is so annoying
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Hannahfleet
(@hrfleet) reported
@playnewworld Kinda annoying to have back to back downtimes... come on guys, sort it out please. Maybe have a set downtime. also, why is it 3 hrs for quite small fixes, its beyond a joke, fix it, quick, please.
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BigBoyGaming
(@BigBoyGamingDIP) reported
@playnewworld Did they fix the 300 strength bug yet???😪
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Bryan
(@MinnesotaPuck7) reported
@playnewworld Was the lag in wars fixed?
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ƒrєєdøm 🧢
(@Tamriel_X) reported
@ShatteredO_O @UglysomeNahar @playnewworld Wars were insane lag the entire 30 minutes, you see freeze frames happening nonstop.. it is better today tho. So here's to hoping
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Nahar.
(@UglysomeNahar) reported
@ShatteredO_O @playnewworld They addressed it, and took amenti server down for like 4-3 times this week yet still not fixed. Especially in pvp, portal runs..etc
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Games Like Icecream
(@GamersIcecream) reported
@playnewworld What about Jewelcrafting not giving correct amount of xp fix Jeff? Or do i have to call you Marc?
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miraa blubb
(@BlubbMiraa) reported
@playnewworld Rollback the ******* Server and fix the Cashpaybacks, plenty of people recived 180-400k,while otehr recived 0, a lot overcapped goldcap,all markets got selledout in seconds, new Asmodeum price 10.000each (up from 300) Stacked Deck 180.000each (up from 12.000).
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Joni
(@Faul_Yoni) reported
@soulbladecraft @SteelThrill @playnewworld Lol, what a stupid view on the game. I thought you played alphas and betas? They fix a few garbage issues, implement super retarded systems to cuck on low/highpop. Defending them doing **** is such emberrasing. The actual state of the game ist worse.
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Zwer Kvack
(@ZKvack) reported
@playnewworld random people get 200k-400k gold. auction houses are bought empty with in minutes. you didnt roll back the servers the last time, will you do it this time or just shut the servers down?
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Vincent
(@Vincent00894869) reported
@playnewworld Please fix the outfitting station bug
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Eldwyn
(@EldwynTTV) reported
@playnewworld @AMZNGameStudios so you lower house taxes by 90% BUT companies getting 100% do you even realize the problem here? They raise the taxes to 20% so your 90% discount for house owners is basically a legal gold dupe for companies. ARE YOU SERIOUS? YOU'RE KILLING THE GAME
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GameRock
(@GameRockUK) reported
Just wow @playnewworld just WOW... how can you mess up so much? Every change is causing further issues and now you basically killed the economy with the last update. I am lost for words.
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Jota design
(@Jotadesign3) reported
@soulbladecraft @thoftv @playnewworld so cause they are trying to fix bugs they can do everything bad ok i understand this is just hilarious