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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dinesh hansen
(@dinesh_hansen) reported
@playnewworld What about the Bug where factions increase the Progress Bar for influence realy fast even when only 2-4 people questing pvp missions on the enemy side? Fix that Exploit pls. Its game breaking
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Szymon
(@sz_gooner) reported
@playnewworld Can you focus on the desyncing issues in dungeons? Its unplayable at times... the respawns on some of the mobs at the end of quest lines is ridiculous and there are literally ques of players waiting at one spot...
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Ashkan
(@AshkPunk) reported
Since @playnewworld servers are down. I went outside and I couldn't chop down trees or gather herbs. @god please fix.
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Jota design
(@Jotadesign3) reported
@lynarx53 @playnewworld and you cant swap or use items while fighting thats a big problem
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💫
(@Nkiriii) reported
@Cianocon91 @lukumms @playnewworld Wait you’re still have queue problems? I am in a high pop world and didn’t get a single queues the last 2 days
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Tito
(@Hasking10) reported
@mikesecondslate @playnewworld I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @AgentFemiTv they helped me resolve my account issues they are wonderful…
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Gabriel Martins
(@gabrielm_a_) reported
@playnewworld will the lag in the dungeons be fixed? (SA server Apsu)
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Pixel Life Gaming
(@PixelLifeGaming) reported
@playnewworld NOOOO!!! - Fixed an issue causing the barrel to not appear in “Pirate Stance” emote. We like it with no Barrel!! #NoBarrel!
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💜 LilTomy 🦊
(@alilfrenchie) reported
@playnewworld I don't see any fix for the title name bug i reported. It appears like "<unitialized>. Will u work on it or it's not your priority? I know this isn't a mandatory fix but...
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Frank Cilantro
(@popp199) reported
@crimsonchin91 @playnewworld whats broken?
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NachoTaco
(@NachoTaco710) reported
@playnewworld yo wtf. i just get off work and you guys actauly wanna try to fix something now?
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Savi
(@ixSavitar) reported
@playnewworld And still no fix for the influence exploits, guess we have to wait and defend 20 wars until it gets fixed.
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dipierno1anna
(@G4JUoviedo) reported
@mikesecondslate @playnewworld It really feels bad how your account has been hacked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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EMGG BearlyOperational
(@BearlyOperating) reported
@playnewworld is down and I cant sleep, now I dont know what to do with my morning. #problems
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Paul Sumner
(@PaulSumner_) reported
@playnewworld Will this fix the dungeon lag as it does not specify?
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Julius Gribovskis
(@M1nKsTeR) reported
@playnewworld i do hope you fix musket when aiming right at mob from blank range and still missing the shot thats the main complaint i have with that weapon and to those who are thinking that "*** gud learn to aim" stop being delusional this thing has been since preview version
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Stoic "TheCount" Ninjuku
(@THcEount) reported
@M_Bandora @lixiesmum07 @playnewworld Servers are generally split in regions for the reason of connectivity rather than maintenance windows. Maintenance windows are generally globally for patches as changing game code on one server could (depending on code) cause unforeseen issues.
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Maxim Zaika
(@maxim_zaika) reported
@Irenicus71 @boooked @playnewworld I have 500mbps and I do experience lag. The server was fine for the first 4-5 days and this is mainly the reason I didn't refund but then the ping has increased and I started getting packet loss (just like many other players). I wish I could just refund it now but its impossible
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Leonis
(@Alfa_Leonis) reported
@playnewworld Is it gonna fix the insane lag in expeditions?
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Aleksandar G.
(@Arch1monde) reported
@playnewworld please fix bug when you change company, to stop showing old company chat! i even try to change faction to get rid of this but still happens. server glitnir
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Kenneth
(@Kenneth56398868) reported
@boooked @playnewworld **** 117h ingame and never server lag
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Iknowanoob
(@LaursenKapper) reported
@boooked @playnewworld fix your own connection... servers are fine, just pick the right server and dont play on wifi for gods sake
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Daniel Hayles
(@Dankryles) reported
@Lyss_AQ3D @Anon97702769 @playnewworld I'm sorry but one video won't convince me. A single game isn't going to overheat your GPU more than others if your GPU has no problems, they have fan curves etc so that just won't happen. If GPU is overheating, there is a problem with your GPU, facts are facts.
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Yossman
(@YossmanGaming) reported
@playnewworld I was kicked for talking smack about server lag and unplayable dungeone just now ;) pls fix the servers. If you can't progress through the game that's literally game breaking. Lost my tuning orb to unbeatable dungeon boss last night.
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Brad
(@Braderzz001) reported
@playnewworld anybody else's proximity chat not working? I can't hear my friends and my friends can't hear me even though my mic shows I'm talking. I've checked my settings many times and copied many others. I've put all my volumes to 100 to test it
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Stoic "TheCount" Ninjuku
(@THcEount) reported
@M_Bandora @lixiesmum07 @playnewworld There are also issues that could arise if a central server that all the others connect to is impacted by the maintenance, such as a central login / database.
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Kyle Logan
(@Ghoulza) reported
@SonicSoFast @playnewworld Server time out is like 15min plenty of time to go toilet or get food. Issue here is people staying away hours on end blocking others from joining and helping create those long queue just because they don't want to be logged out. 100% agree with them booting those players
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🖤🩸
(@__NawNaw) reported
@wuggleworld @Stocky_0 @playnewworld i just bought it today without knowing about the issue and Can’t even login 🥲🥲
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Kyle Fishlock
(@Archonsc2) reported
@playnewworld You need to fix the gamebreaking bug of 25k instead of having 50k tokens issue at endgame. We can't purchase gear because the cap is too low and this quest is bugged.
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Jota design
(@Jotadesign3) reported
@playnewworld stop thinking only about usa. We play more people in Europe, update time, server capacity problems, etc. It seems that we are the last monkey in Europe