New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/15/2025 20:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexwilliam1593 alex williams (@Alexwilliam1593) reported

    @playnewworld after waiting an hour server queue just to have server error and got to re queue in a bigger queue bye bye new told # pissed

  • soneill34 Spencer O'Neill (@soneill34) reported

    @playnewworld put it on a streaming service and I'll play it not sure why you guys dont have it on luna

  • aksoyLA ahmet lütfi aksoy (@aksoyLA) reported

    Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!

  • gettothechopa Onerous (@gettothechopa) reported

    @playnewworld Fix the god damn Queue I've been in queue for hours and haven't played the game yet

  • HighHowdy Howdy (@HighHowdy) reported

    @playnewworld There's needs to be some form of priority queue for crashes/disconnects, getting tired of getting errors half way through the queue and then being at the very back again because of that queue error

  • Celjii Celji (@Celjii) reported

    @Lyrcmck @playnewworld i got the exact same error lmao

  • DagtekinEfkan efkan dagtekin (@DagtekinEfkan) reported

    @playnewworld You are the richest ************ on earth fix the servers

  • kindberget Kindberg (@kindberget) reported

    @gabbietv @playnewworld Yeah i did a 300 IQ play and started queing from work, got home to an error and had to start Over again. No game for me today 🥺

  • DagtekinEfkan efkan dagtekin (@DagtekinEfkan) reported

    @playnewworld fix the ******* servers ffs i keep getting to many request error then go back to an even longer queue

  • Rickehhhw0w Ricky - (@Rickehhhw0w) reported

    @playnewworld FIX yo god damn ****** servers, one minute works next minute 3,000 player queue time. Someone who owns the AWS service but still has a lack of resources **** off.

  • Celjii Celji (@Celjii) reported

    @Lyrcmck @playnewworld i really want to play but not as badly as waiting in multiple queues and hoping i dont get error coded at the last second, after waiting 45 minutes. i hope they sort these issues out soon..

  • Lyrcmck Jon (@Lyrcmck) reported

    @Celjii @playnewworld I've had this error about 5 times now. Each time after sitting in a 30-45 minute queue, almost about to get in, then this error comes up

  • iammuppetman Who am I? (@iammuppetman) reported

    @playnewworld too many exceptions errors now and no announcements about issues on EU servers, should I just give up today?#PlayNewWorld - I would if I could :p

  • Bozcsi Tamás Hermecz (@Bozcsi) reported

    @playnewworld Guys, this is a jole. 2k+ queue, which keeps dropping me. If I get in, fatal error in the game… No, its not my PC, nor it is my connection. EU/Ketumati

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?

  • TheBigM145 Michael Meunier (@TheBigM145) reported

    @GoooRoooGaming @HapaFodder @playnewworld There's a big difference between admitting a mistake and promising a fix/to do better and actually following through on that.

  • ClaireFromHR_ Comrade Claire (@ClaireFromHR_) reported

    @playnewworld Hi, I've been queuing for about 3 hours now and keep getting kicked from queue at around the 2800 player mark. what is the fix for this?

  • tv_mental MentalMikeTV (@tv_mental) reported

    @playnewworld any way to fix the que issue where i keep getting kick out of the que and placed further back in the que its happened 5 times now

  • JimJimmehyo James Smith (@JimJimmehyo) reported

    @playnewworld how does amazon, the richest company in the world, still struggle with server capacity issues?

  • NotTypicalG Not Your Typical Gamer (@NotTypicalG) reported

    @playnewworld @dealer_monkey When will you fix EU servers?

  • AgentBrel AgentBrel (@AgentBrel) reported

    @playnewworld Raise the player cap to cut away queue times. You're basically telling us all to not play with our friends till you figure out your problem. Three delays and you didn't boost server caps? Weird.

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?

  • Gamer_Bulletxxx Gamer Bulletxxx (@Gamer_Bulletxxx) reported

    @Deco_Hughes @playnewworld I just had the same. 2667 in queue, got down to 1946, error, kicked out and then back in at 2654....

  • ProtoTy37 ProtoTy (@ProtoTy37) reported

    @playnewworld is there a way to get back into the original queue spot if the game says “Login failed, please try again” or are we doomed to go to the very back of the line? Because I went from 100 to 550 in a blink of an eye and that feels baaaaad

  • JRozanek Jan Rožánek (@JRozanek) reported

    @playnewworld So iam in queue from 2000 to 500 than some error appears and iam back in 3000 queue ? wtf ?

  • Bwickham93 Benjamin Wickham (@Bwickham93) reported

    @mikesecondslate @playnewworld Many thanks for this information, will try if I disconnect again

  • lembkan sebastian lembke (@lembkan) reported

    @playnewworld Fix ure fycking game!

  • carlos_adf CADF (@carlos_adf) reported

    @playnewworld @playnewworld Today: Queue position: 2965 1:30h later: queue position 370 5min later: error too many requests 🤡

  • Wolfspirit1993 Max M.L Noukeu (@Wolfspirit1993) reported

    @playnewworld Will there be added more servers to EU soon? flicking between Regions, it is clear that US has zero que times while EU Central all has 2k+ ques, and frequent issues with que crashes.

  • Rickysirtrixter ricky (@Rickysirtrixter) reported

    @playnewworld Sort your damn Servers! Cant even login! twice i get to less than 100 in queue, disconnect coz of your issues and then im back over 2.5k in queue.... SORT THIS CRAP OUT!!!!!