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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@DanielNicolai1) reported
@playnewworld i had that error an hour ago and got back in the queue after a 1 or 2 minutes but it was not at the same position. Was at 800 and got to 2222 after rejoining the queue.
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SABER
(@ItsSABER_) reported
@Insp_Clouseau99 @playnewworld That’s just normal lag I have not gotten this at all and play on one of the biggest server potentially your internet?
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🌙
(@t_izzy0513) reported
@playnewworld AND AGAIN i got in que for my server placed 1100 i reached pos.78 got told i failed to connect waited for it to rejoin the que (didnt do it) so i pressed play again got placed in a que for 2400 really amazing..... instead of added server fix the issues with already servers.
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midder ツ
(@madmidder) reported
@ZavocOriginal @JimmieSan_001 @playnewworld I don't know man, this is not easy task. Why do you think all online games are with problems? Or do you think they're not trying? They ****** up, yes, but still.. This is not easy task to handle.
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Pingulele
(@Pingulelee) reported
@playnewworld Can you please fix the problems during the freakking ques instead, i have now been at sub 20th spot and the Q crashes on me putting me back at ~4k ..........
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Teiko
(@Teiko_) reported
@playnewworld I think this just kicked me out of queue position 20. Error on the login servers. :)
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🗻 Gyro Takashi 🏔️
(@GyroTakashi) reported
@playnewworld Curious if there's anyway you guys could implement a system for bug or game crashes to allow players access back into the game without queue times? I had to drop a grinding party because of a game crash and now sitting in a 2+ hr queue.
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dutchy
(@dutchy32128650) reported
@playnewworld can we get the transfers already im sick of this long queues and then a error ******* me over again is just stupid me and my friends are willing to go to a lesser server just implement it already with a bonus im sorry 1 coupon skin reward aswel
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Fidget_the_fox
(@Fidgetthefox1) reported
@playnewworld Are you kidding me!!! I wait for 2 hours in a que and then i get an error that kicks me out of the que.
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Whispers
(@Nowotn_y) reported
@playnewworld We are waiting in line for 2 hours to enter the game. Then, after dropping to 100 people, the game gives an error and puts it in the 2120s when it starts again. Where is this justice? This is the big company Amazon, is that all you can do ? you're really disgusting.
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Tobbe
(@f1ttsker) reported
@playnewworld 3 hours in queue. Gets down to last 100 get an error. Not the one you are mentioning. This one it does not matter what you click you lose your spot anyway. So im back at 3103. Thanks guys!
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Egehan Özçelik
(@madagger) reported
@Claymore030 @Celtics_fan78 @playnewworld You kiddin’ me? It’s not like a student project that we are expecting too much. It’s AMAZON and if i pay for a game, i expect to play it. As a gamer i saw a lot of server ques and im ok to wait but this by far has easily topped every other problems.
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Whispers
(@Nowotn_y) reported
@playnewworld Error cod : unable to ....
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Andersson.J
(@JimmieSan_001) reported
@playnewworld I mean. There are already several new eu realms without queues. Focus on the core problems. Increasing player limit on servers. And queue problems like why you are forced to re queue after dc Most People are not gonna leave their companies and friends and play on a new server.
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Whispers
(@Nowotn_y) reported
@playnewworld We are waiting in line for 2 hours to enter the game. Then, after dropping to 100 people, the game gives an error and puts it in the 2120s when it starts again. Where is this justice? This is the big company Amazon, is that all you can do ? you're really disgusting.
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Mayern
(@Mamyrvang) reported
@playnewworld ffs... keep getting "Failed to join login queue. Please try again." cmon🙄
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Rich Henderson
(@Celtics_fan78) reported
@Bohnalex1 @Leinhart051 @playnewworld How are you not getting that this should have been done before launch. Or they could have been smart enough to do a mega server like ESO then problem solved. But you keep white knighting. I'm sure they appreciate it.
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Rich Henderson
(@Celtics_fan78) reported
@FabianDOOOM @MaybeOnMars @playnewworld There's another error they do not mention where you sit in queue and then it says " failed to join log in queue " and boots you. This is the one I'm getting. So I guess this only works for this specific error. Bummer.
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32Bit Badman
(@xmkmx) reported
@playnewworld r/whoosh You guys still haven't understood the core issue at hand. People want to play with friends, and nobody wants to start from zero. Either increase server capacity, give free server transfers or STFU
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Neijek
(@Neijek) reported
@playnewworld Third night in a row, home at 1830 CEST .. 2K IN queue ... Unforgivable. Let's get a move on a fix, this is the 3rd " low pop" server and 3rd night in a row i can't play due to long queues
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Mortys
(@MortysQ) reported
@playnewworld What about increasing the capacity to 3-4k and better system to kick afk players(they're afk running towards a wall a lot) that would fix a lot of queuetimes
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Beradonwar
(@BeradonWAR) reported
@playnewworld Fix Your old servers aswell please, Alastor is already down for 1 hour and no info or anything!!
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ZentiX
(@ZentiX27) reported
@playnewworld Got home from work, knew it was a que. Was 3k in que. After a few hours, error. Back at square 1. New 3k in que. This is totaly BS.
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Youuri HELVETTI
(@YouuriHelvetti) reported
@playnewworld What about the "Failed to joined login queue" ... cause it's a RESET ... Love playing queue simulator ... what a shame.
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Zavoc
(@ZavocOriginal) reported
@madmidder @JimmieSan_001 @playnewworld It is, but it really shouldn't have been an issue to begin with. They have had so much time to prepare. But well, Better save money to be safe of a loss I guess?
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Brittany
(@ItzBritt6943) reported
from
Östersunds Kommun, Jämtlands län
@madagger @playnewworld Same error! Been trying to get into game for 4 hours now..... 😭
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Egehan Özçelik
(@madagger) reported
@Claymore030 @Celtics_fan78 @playnewworld As you can see i waited for 2k+ once and i got the error and now get to wait for another couple hours cause of a problem by their end.
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.
(@Lomnap) reported
@playnewworld worst engineers on team ? they did not learn from the stress test ?? increasing world won't solve the issue . work on increasing worlds capacity faster.
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PSYtec
(@psytec_) reported
@madagger @playnewworld So i just have to stare at the 2k queue in case i get the error or i am starting anew got it. nice fix.
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pavan
(@abhilashpavan) reported
@Gothalion @playnewworld They have gone through closed betas, open betas and still can't figure out the long queue issue then that's on them, we can't keep abandoning our existing progress just because game is designed in a wrong perceptions. Don't say we don't understand these intricate things.