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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie
(@charliemartnn) reported
@RealSilCS @HeartsOFFire14 @playnewworld I'm sure they will employe you to fix it
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Marcus Borg
(@MarcusBorg) reported
@playnewworld @playnewworld whoever is in charge of your service management for change control needs to get a grip on these failed changes. That is the second successive failed change window. I assume you are running incident & problem management as a follow-up?
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Flippkuh
(@flippkuh) reported
@ImAmlet @playnewworld well you need to do something to fix a live unfinished product......but 6h for just bugs , that just shows us yet another company who puts out unfinished games
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JimmyJones85
(@Jimmy_Jones85) reported
@playnewworld Just because a fix works in one region and works perfectly, does not mean that an unforeseen circumstance may not crop up for another region. Game will still be around, just be patient, do something else with your time and stop acting like entitled brats. Let the devs work 👍
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JimmyJones85
(@Jimmy_Jones85) reported
@playnewworld Just because a fix works in one region and works perfectly, does not mean that an unforeseen circumstance may not crop up for another region. Game will still be around, just be patient, do something else with your time and stop acting like entitled brats. Let the devs work 👍
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schl_ynch
(@YnchSchl) reported
@MoshPitTV @kiwwizz @playnewworld it's not the most complex thing either. there're more complex games and applications out there that require data centers an ****. and if i'm not wrong, most people have a problem with the timing of it, not the downtime itself. so you're point doesn't even make sense.
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Pascual Mauricio
(@Jalipe_Jude) reported
@Fugglet_tv @playnewworld Sounds the same problem @RuneScape has had with bots!
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Amelia
(@Usalia2k) reported
@Xeirus @TimTr13 @playnewworld Yet WoW/Blizzard fix bigger and more bugs with only 15 minutes maintenance?
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DASDAS
(@dasdas_daas) reported
@Armadillito @playnewworld people get that things happen, what the problem is, since all regions are already split why they dont update regions at different times, when it is like 3am for that region! aint that hard to implement, or look at how gw2 does their update's!
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Sam // SlimmrockTV
(@SlimmrockTV) reported
@XearTTV @playnewworld Could they have the patch go out then have server down time separate? Plenty of games do pre downloads for patches that don’t instantly go live
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mawelous
(@mawelous_hg) reported
@buschi3112 @playnewworld what do you need to know more than that? It's not like a more detailed explanation would change anything except wasting time of someone who should solve the problem because then he has to explain it to the social media guys...
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Schrumpelhut
(@Schrumpelhut23) reported
@95Gunnerr @studingo @playnewworld then delte your 1 day old charakter and start new with your friends problem solved.
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Andreas Beier
(@andivoe) reported
@MoshPitTV @kiwwizz @playnewworld I couldn't give a rats *** about these issues, it's not like those things were introduced today.
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Michał
(@ancq3232) reported
@playnewworld good timing for maintenance ... additionaly fraction seals still not working properly :)
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JellyBeanTV
(@MrJellyBeanTV) reported
@playnewworld People really crying about first-world problems, bigger moan if they didn't update it. It was at 11am and meant to be finished by the time people come home from work at 5pm but its been delayed a bit I'm sure people will manage
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Gladi_Fin
(@FinGladi) reported
@ImAmlet @playnewworld there is someting weird going on, when fixing few bugs is this hard. And how come every region makes more problems its own
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Violate
(@ViolatePUBG) reported
@playnewworld Is the T5 Azoth Staff not working a bug or intended behaviour? PLEASE, give us an answer to this...
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Babadykek
(@Miguel06707782) reported
@Michael54494534 @playnewworld you clearly are not 60 and if u are , you did not even kill and do any 60+ expeditions or will world bosses or lvl up the gathering and crafting... just shh it bruh , the only thing they need is to fix the bugs and the hitboxes and that stuff
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skydron
(@skydrono) reported
@playnewworld Do you start coding the fixes when servers are down or why can't you make the server update like all other gaming companies? Bring server down, patch them and bring them online.
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Nathan
(@Nathan51538005) reported
@DaraVelour @paytonVW @playnewworld EU has more servers, yes, but 0 servers are currently available in EU, so your logic is flawed. They either have an issue with all of EU, or they actually started the update process on EU last. If it's the later, they are idiots.
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Defectio Solis
(@Joaxwa) reported
@playnewworld Is this by choice to fix eu last? Or is it random?
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schl_ynch
(@YnchSchl) reported
@MarcelvMartins @SUBZEROMMO @playnewworld the problem is the timing. they have 18 hours outside of the prime time of their largest player region.
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Mosh Pit
(@MoshPitTV) reported
@andivoe @kiwwizz @playnewworld They are still relevant. Other than that it could be technical issues in the EU region, which could be why other regions are up already. That's why regions exist. But keep being an ignorant prick, that's okay.
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld so you fix US servers first when eu have peak times atm , how can you mess this up@so bad jokers
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Amelia
(@Usalia2k) reported
@Xeirus @TimTr13 @playnewworld Yet WoW/Blizzard fix bigger and more bugs with only 15 minutes maintenance? And a whole patch even a whole expansion only takes an hour?
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Lucidity
(@LucidityNA) reported
@playnewworld Stop saying, “you’ve never played an MMORPG!” to justify the extended maintenance times, please. Even OSRS hasn’t had this issue and the game is old. There just needs to be better communication from the NW team and more understanding from players. Frustration is normal.
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sertan hil ($)
(@setojrr) reported
@playnewworld waiting for hours just for bug fix amazon you started doing silly things
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NotiK
(@N0tiK) reported
@playnewworld 2/2 We have been unable to perform preparation activities with our guildies in order to conform the groups. Do you guys have some future plans to address this issue?
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Paweł
(@Pawe72314751) reported
@artishod4 @playnewworld This is not important. The more important is this : "Fixed an issue where petting Barkimedes caused the camera to jitter." xd
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EvilScotsman0
(@EvilScotsman0) reported
@Nathan51538005 @playnewworld Not lazy no, Steam is the issue I would imagine. I have a steamworks developer account and from what I've dealt with in the past, client side patches go out worldwide at once. If they held the game on their own app store like most MMO's they'd have no issue staggering it