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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Crusade O’ Clock
(@crusade_o) reported
@playnewworld This game still on life support? I miss it, but man it had so many issues
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Essa
(@EssaEssa1210662) reported
@NWGameStatus @playnewworld The game is lagging can’t play
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˚๑ Somi ₊˚๑ | 🪷
(@buenvs) reported
@playnewworld Can you please fix the Q issue? It’s so frustrating to disconnect mid-game and get stuck in queue with no way to rejoin. This needs to be addressed ASAP.
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Ruess
(@Rhuess) reported
@playnewworld My Phoenix necklace just killed me in the start-up timer for a 3v3 arena, then I was kicked for being afk... my teammates couldn't revive me in the waiting period. Pls... fix this
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William Gardiner
(@Silufadumar) reported
@playnewworld Excuse me!... I was looking forward to jumping back in and exploring the new area, so I went to login to refresh and prep a bit, only to find my character's name has been allowed to be stolen by another player! Ang just because I've not played for a while...wtf?
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Stealthy
(@StealthyUSN) reported
@NoFilterGames @playnewworld No we are not, quit posting BS. Majority of the player base can't even play right now due to queue and MSQ being broken. We are eating dirt.
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Senpai Deadpool
(@Tenno_Deadpool) reported
@playnewworld And when will the team tackle the problem with the Ques?
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Siimply-DreamzZ✌️
(@zdemondante) reported
@NWGameStatus @playnewworld fix your servers please... 2,5k queue.... since 3 hours
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Butter
(@datbutterstuffs) reported
@playnewworld Garbage cash grab to get people to buy the DLC. Don't play this game. Moderated by a bunch of woke trash and they don't know how to fix game breaking bugs after 4 years.
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Divided fan
(@Wyyrlokii) reported
@xmlviking @NWGameStatus @playnewworld Yeah server issues will kill any forward progress they may be making
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Gerard
(@CalpleX9) reported
@NWGameStatus @playnewworld Adding two servers will not fix this problem we need more room
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Azrial
(@AzrialNeph) reported
@7empestDecend @playnewworld @dev_katyk Should be fixed now I think a few people had issues with MSQ start point
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Hugo Leandro
(@imHugoLeandro) reported
@greendippatv @playnewworld Imagine Nysa all 50k people who are there, want friends to join in. Instead of 10/20k queue people we will have 30/40k people in queue, servers with shards cant hold that many people, server can handle 4.5k or something always on, but sometimes you see lag from sv.
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No Quarter
(@google_fuc85322) reported
@playnewworld what a bunch of losers in the comments. Give me free **** because I bought the expac before.....Remember YOU are the reason WHY games have problems.
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Clifford Cooley
(@CliffordCo82414) reported
@willyjordan14 @playnewworld Yeah I'm not gonna stick around. If it is going to take 30 minutes to launch the game. They created this problem by merging all the worlds. It is a problem that will push me to find a different game. One that launches when I want it to.
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FutFootX
(@FutFootXT) reported
@playnewworld I would not recommend anyone who want to PVP without guild to buy the game. Actually premades are ruining all the fun on pvp modes. It hard sucks and AGS dont do anything to fix it.
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Jacobb
(@Yeeacub) reported
@NWGameStatus @playnewworld what was the problem ?
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useandabuse08
(@useandabuse08) reported
@FutFootXT @playnewworld There’s nothing to fix. Just make friends
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No Quarter
(@google_fuc85322) reported
@Dandarf91 @playnewworld I figured it out thanks to using Grok. Last week I was trying to link my 2nd account to amazon for the rewards and long story short doing so removed the account from displaying my toons. Re-linked it and its back. Try using grok for your issue. Might work. GL
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CtrlDKhayos
(@CtrlDKhayos) reported
@playnewworld I was attempting to login to my Character on Pangea, which has a queue right now. I went to cancel my queue and I ended up on another server called Empi, now separated from my friends with no way back. You need to fix this please. This is a crappy queue system.
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Chunk
(@Chunk88529611) reported
@playnewworld Your game is broken, fix it jeezuz
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Essa
(@EssaEssa1210662) reported
@playnewworld The game is lagging fix it
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Mad Viking
(@xmlviking) reported
@Wyyrlokii @NWGameStatus @playnewworld Agreed, very bad. The biggest issue for them is the constant undulation of servers. Create...collapse into another. I had many friends quit over that.
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Azrial
(@AzrialNeph) reported
@uhohtannerly @playnewworld @dev_katyk It's running quite smooth for me no issues, but am stuck in queue now haha
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Alejandro Ley
(@MisaelLey95) reported
@crusade_o @playnewworld and the problem? its just a game, chill, try again and enjoy the game 👍, I also played when I had a lot of problems and that didn't stop me from having many hours of fun.
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David Warren
(@Daveyboy33i) reported
@playnewworld loving the fact that I spent 2 hours in a queue to get in to the game, in for 2 minutes an got a connection error! Booted out! If the servers are over populated, give us some more to handle the influx of people
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FIGHT THE POWER! ✊🏽
(@RobLo_Xero) reported
@playnewworld I see now why I left this game YEARS BACK! Still a broken game
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Kazma
(@Kazma45) reported
@playnewworld The MSQ is bugged, and for some people, a simple teleport away and back is enough to fix it, but for a lot of people like me, the MSQ has disappeared from our Journals the second we got near the boat in Cutlass keys. Please fix this soon
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Ruess
(@Rhuess) reported
@playnewworld Why are we giving both Light and Med armor sets blanket 3 dodges? What was the problem back in the day when it was just a Dexterity perk...? I feel like that's a fair qualifier. Why should mages get the same benefit?
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NiHao
(@NiHaoMeowMeow) reported
@playnewworld So we got baited and they didnt actually fix the game