New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/11/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dabszy Dabzsy (@dabszy) reported

    @Diivil92 @Leer09737525 @playnewworld PvP isn’t wars is a broken mess

  • soulidarksoul Souli the Dragon #Unleashthedragon (@soulidarksoul) reported

    @VeNoMzShibe @playnewworld Price is no problem since I already have it, problem is if got better than before, while I wait for be a good game, I went to TESO and playing Dark Souls 3 meantime.

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I was able to do a partial fix by closing Steam completely. Now my achievements page is showing up. However, none of my recent achievements or titles are showing up. For example, I joined a faction today but got no achievements/titles to show for it but my husband did.

  • block_maniacs Blockchain Maniacs (@block_maniacs) reported

    @playnewworld Wish u learning how to fix game

  • DZMorris DZM (@DZMorris) reported

    @playnewworld For the lag to go away

  • pradito523 Omar Prado (@pradito523) reported

    @playnewworld @AMZNGameStudios Fix you bugs!

  • BckWaterOvrFlow Emily Frost (@BckWaterOvrFlow) reported

    @Diivil92 @Leer09737525 @playnewworld Wrong. Every patch has had a bug list longer than the last and every single patch has started with the line "focused on fixing issues that arose from our (last) update." They made farming wood harder for no reason. They made farming gear harder for no reason.

  • GameOnRodney Gabe Landerson (@GameOnRodney) reported

    @playnewworld Yo - servers down?

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I am loving this game but ran into an issue today... I'm not receiving achievements and titles anymore. (I was yesterday.) The entire achievements screen is blank. Tried verifying integrity of Steam files but didn't work. How can I fix and will I get all of them after it's fixed?

  • foursight_ttv four_sight (@foursight_ttv) reported

    @Diivil92 @Leer09737525 @playnewworld Fixed you say? Lots of content are still having issues; bugged quest, glitchy models, Dungeon runs crashing, weapon balance, etc. to name a few. These issues were reported months back & are not even resolved not to mention the new ones. You might wanna raise your standards higher

  • Janabi300 Abdulla Al-Janabi (@Janabi300) reported

    @playnewworld The game is trash! Random perma bans, taking forever to Fix duping, bugs…

  • MiltonYeoh Milton Yeoh (@MiltonYeoh) reported

    @playnewworld Fix the dam bug .. game is broken pvp r broken every new patch break the game even more

  • traveIer0420 traveler💉💉 (@traveIer0420) reported

    @SombreroGG @playnewworld There's still the whole issue of dungeon keys being limited so people are forced to purchase them as mtx

  • itsBsaint Bsaint (@itsBsaint) reported

    Playing @playnewworld til' 7 in the morning really hits different. I really want to continue but have to sleep, going again in a few hours! I have a problem...

  • Zebwen Rich (@Zebwen) reported

    @playnewworld I am on the forums and have made numerous posts that get summarily ignored. Mending Protection has been broken since release. I reported it very early using the official reporting method and it still isn't fixed. Seems pointless using the forums as its just full of bruisers.

  • PickleRainn PickleRain (@PickleRainn) reported

    @playnewworld 1.bug fix 2.bug fix 3.bug fix . . . . . 99767373.bug fix

  • rubyswins 🌿Ruby🌿 (@rubyswins) reported

    @playnewworld So I have a love and hate relationship with this game. Great bones but the bugs and endgame are so bad that I quit. Getting to 60 was fun but that was it. Got my $ s worth but until they fix their ****, I don't recommend buying this game. Wait a year or so.

  • EQN_13 Mike (@EQN_13) reported

    @playnewworld lol like that will help this broken game … clueless game companies ….

  • AristylAntony AAJ (@AristylAntony) reported

    @playnewworld As a new years resolution id love you guys to fix the game so it doesnt mess up my gpu and crash my whole pc every time i play.

  • bloody_sunday77 bloody_sunday (@bloody_sunday77) reported

    @playnewworld Gave up #Newworld about 2 months ago.Constant bugs,constant one-step-forward-two-steps-back,constant very strong impression it's still in beta.Endgame as exciting as watching paint dry.Atrocious customer service. Save ur money&try something else,or see where it is a year from now

  • OPxLEGENDARY ⚒HMRS⚒OPxLEGENDARY #BLM (@OPxLEGENDARY) reported

    @playnewworld Nah , i think you should give me back 100% of what i purchased on your game, since you just push content out and refuse to fix your game.

  • Thrill_l_Am Thrill_I_Am (@Thrill_l_Am) reported

    @OPxLEGENDARY @xAtomic_Alienx @playnewworld What are sone major issues you've rub I ti the kast few weeks you think they should address?

  • Bruinbrew1 Bruinbrew (@Bruinbrew1) reported

    @playnewworld I've ran in to very few bugs lately and play daily still. I am witnessing an issue with quest turn ins for my faction quests. I hope they fix that

  • bruce_mcgonigal Bruce McGonigal (@bruce_mcgonigal) reported

    @playnewworld The game was broken at launch with chronic issues, every patch not addressed. I bought the deluxe version and never play it anymore due to the frustration. I would not recommend this game to anyone & I will probably never gamble on an Amazon game again. $60 before taxes for junk

  • XinXuBai XRP | Xinxubai 。 (@XinXuBai) reported

    @playnewworld The current optimization speed is out of proportion to the problems that arise. I am on the verge of AFK, so I would not recommend it to friends. I hope that the game will get better, even if there is no discount, I will recommend it to more people.

  • Persian_Ent Persian (@Persian_Ent) reported

    @playnewworld are you gonna fix this running bug??

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I tried support but they told me that it would "fix itself".

  • xAtomic_Alienx Shark Biscuit⚰️⚰️ (@xAtomic_Alienx) reported

    @Thrill_l_Am @OPxLEGENDARY @playnewworld I’m also not sure how they would fix that.

  • Valakivi Valakivi (@Valakivi) reported

    @playnewworld cant even log in due to error bad install or corrupted files **** bug

  • DZMorris DZM (@DZMorris) reported

    @playnewworld The lag is so bad that when we do Zerg chest runs people have to wait for chest to even be collectible because it isn’t loaded In yet. So for server stability to be better is what I would like to see!