New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dog_giraffe Dog Giraffe (@dog_giraffe) reported

    @playnewworld @shroud @AdobeGenCreate Fix dead servers

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @playnewworld You put more bugs in during bug fix month than you took away. I get you put these out to get your **** sucked but please fix the growing problems before this game is completely done for. It had the potential to be so much more than what you've done with it.

  • MathewKamp Matheus Vicente (@MathewKamp) reported

    @sunmachine4 @playnewworld No way! It was broken, now its paired with other weapons

  • x_JPEG Ryan (@x_JPEG) reported

    @playnewworld Void blade is unplayable plz fix asap

  • dadthewisest1 dadthewisest (@dadthewisest1) reported

    @Asmongold @playnewworld My problem with new world is that Guild Wars 2 and Tera are better active combat mmos. Dodging and fighting just feel so much better oh and it they have more stuff to do.

  • NaheloaWoW 𝕹𝖆𝖍𝖊𝖑𝖔𝖆🪶 ⁽ᶜᵒᵐᵐⁱˢˢⁱᵒⁿˢ ᵒᵖᵉⁿ⁾ (@NaheloaWoW) reported

    @playnewworld Please remove the memory system! It does not contribute anything and only hinders even more the unsolved problems of the change of weapon!.

  • VentiMinty i_say_dumb_shit (@VentiMinty) reported

    @pl4ydaocphx @ClipsAhoi @playnewworld Imagine simping for a **** dev who can't fix their game after months of barely adding content and not listening to their players. Keep sucking that AGS **** though; I'm sure they appreciate it.

  • JoeyHun84518735 JI0IEY (@JoeyHun84518735) reported

    @playnewworld I won't be there. I got banned for coin selling and spamming. Neither which I have done. Thank you @playnewworld and @amazongames top notch customer service.

  • Ichiban09453777 IchibanTTV (@Ichiban09453777) reported

    sorry y'all! ran into some pc problems last night. gona go live soon with some @playnewworld to make up for lost time :]

  • Hoss_HookEm Hoss Fierro (@Hoss_HookEm) reported

    @playnewworld @cptnkearn Camelot OPR is unplayable during most times. Even worse lag, rubberbanding, dsync…. Still love the game though!

  • firgunkerem denge (@firgunkerem) reported

    @BrickbrigadeTV @playnewworld No they already knew the bugs but they bring new classes and make more problems. Also dupes and no end game content no real dungeon killed the game

  • ididntdoit77 Nosaj Snook (@ididntdoit77) reported

    @playnewworld All you have to do is look at the many pages from the Megathread The Great February Bug Hunt. But yes I have posted about some of my encountered issues. The rest of them there are so many people complaining about the same thing I don't feel like beating a dead horse.

  • OmarAdelHamza Omar Adel (@OmarAdelHamza) reported

    @playnewworld What about sever issues and unable go connecting to login server??

  • Furlan1337 Piotr K (@Furlan1337) reported

    @gmaksimovp @DamnG5XD @playnewworld At peak now is playing like 30k so its already forgotten. Its all because gold copy bugs, gold sellers, game breaking bugs, servers issues.I think i had most fun in road to max level. Maybe dont reset but after fixing all bugs and adding alot new content just make new f2p servers

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • iplushs I◾️H◾️S (@iplushs) reported

    @playnewworld Still no fix on bow ? Just take a look in forum, peoples have been tellin bow needs a rework

  • la_kitana Kitana (@la_kitana) reported

    @playnewworld @Muscle_Cow What about finding balance between existing bugs, fixing bugs and implementing new bugs while trying to fix any bugs?

  • Furlan1337 Piotr K (@Furlan1337) reported

    @DamnG5XD @gmaksimovp @playnewworld New world is amazing game but tons of bugs, server issues, no new contet ruin it and people stop playing. I had much fun playing this game with nice guild. I really hope they fix bugs, server issues, add alot new content, go f2p and reset accounts

  • VitalGrenade VitalHandGrenade (@VitalGrenade) reported

    @playnewworld No Thanks just fix the game

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • dgoguen63 Denis Goguen (@dgoguen63) reported

    @playnewworld The only issue i really have is bots. instead of banning then you should make them naked and flagged. Would make it more fun for pissed off players.

  • firgunkerem denge (@firgunkerem) reported

    @Hormaius_Oghma @Dirtyirish @playnewworld Dudes if you still like the game play it but everyone know game was a buggy mess. Also no class orientation. Someday they changed hatchet after 20 days of buggy damage and bring new class without handle class problems. Also dupes no end game content battle killed lt

  • Cllandestine75 cllandestine (@Cllandestine75) reported

    @sunmachine4 @playnewworld I'll bite. What is broken about it?

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • Andraxias Andraxias (@Andraxias) reported

    @OussamaHouri2 @playnewworld That's neat but I'd like to just do the dungeon. Like I get for the first time entering the dungeon but after that, nah that's just putting in unnecessary obstacles. Fix it @playnewworld

  • KThoth313 Dr John Smith (@KThoth313) reported

    @playnewworld I'd much rather be able to play on the normal servers without my character spazzing ******** out! when attacking & attacked, Also skills not firing because old bugs re-appearing in a "bug fix patch"

  • dog_giraffe Dog Giraffe (@dog_giraffe) reported

    @playnewworld Actually I uninstalled until the major issues are fixed... or you listen to community.

  • sergeant_head James Head (@sergeant_head) reported

    @EagleGarrett @playnewworld Keep on trying to uninstall and install but not working

  • SnowDaGremlin $now Da Gremlin (@SnowDaGremlin) reported

    @playnewworld Is the melee stutters issue on your guys radar? Seen lots of fourms posts but no moderator replies. It's making melee combat unplayable unless you have 300str or grit perks. Getting hit while swinging makes your weapon stutter resulting in 50% slower swings. Please fix this ASAP!

  • BoJanglesGaming RG | BoJangles (@BoJanglesGaming) reported

    @playnewworld Weapon swapping doesn't seem to be fixed 😔. There's an issue with weapon abilities queueing up AFTER you swap even when you aren't pressing the ability! It's big!