New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/02/2025 06:10

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • VapinGamers Vapin Gamers (@VapinGamers) reported

    @playnewworld Cool how about fixing my stuck que issue...I would love to hear about when or even if this is being looked at. I am not able to log into my character at all.

  • Mentaticus MentatTeg (@Mentaticus) reported

    @playnewworld You are stupid if u think this is a solution. Fix your ******* Queue times, ******* devs.

  • DawareTV Daware (@DawareTV) reported

    @playnewworld Grace periods for relog do to issues and bugs should have been a priority before this.

  • LloydShafferr Lloyd (@LloydShafferr) reported

    @TeCryp @DudeAcheson @playnewworld And they announced free transfers will be coming soon...that’s addressing the problem. Not everything can be fixed instantly..if you’re a gamer you should understand that

  • QuestroxGaming Questrox (@QuestroxGaming) reported

    @blkck @Odysseusbow @playnewworld Trial and error. Myltiple threads out there for it, 20 min before you get a 5min "are you there" type notice, then kick the main menu for inactivity

  • zlatkoty Zlatko Tyulev (@zlatkoty) reported

    @playnewworld People saying that the 'AFK Abusers' are the reason queue times are long really need to gain some perspective lol... As if when you log on there's 2000 people just running into the wall just so you don't get to play. The servers are capped at 2k, that's the real issue.

  • hmiravalft HM24 (@hmiravalft) reported

    @playnewworld Banned for pvp? Solve that issue!

  • Kenjinn13 Josh (@Kenjinn13) reported

    @playnewworld People trying to avoid the afk time wouldn’t be an issue if they left to the bathroom or to make a snake and was logged out into a login queue. I’ve given up on even playing one a few recent days because the queue was insane and didn’t moved for 45 minutes easy.

  • BigPappigaming Brandon Hernandez 🎮 (@BigPappigaming) reported

    @Bowen_Thaylin @ItzDoodles @playnewworld No. The issue has zero to do with them. It has everything to do with Amazon not being prepared

  • DaddyReap_ DaddyReap (@DaddyReap_) reported

    @playnewworld Do you guys have any plans to implement a reconnect or prio que if you disconnect and try to get back in right away?? Think that would be helpful for those of us that have DC'd in expeditions then get stuck in que's.

  • TritonVIIIX 𝙏𝙧𝙞𝙩𝙤𝙣 ヅ (@TritonVIIIX) reported

    @animefaceboy @WhoaFlyingChair @playnewworld you act like they cant fix that problem too.. if they dont bump sever cap... we are gonna be waiting to play all the time..

  • fkfacebook1 BOSSposes3D (@fkfacebook1) reported

    @playnewworld FIX YOUR ******* GAME it's been 4 days and you have nothing to say People are just in bed AFK'ing While us awake are standing in line ...Billion dollar company $5 Game studio

  • OxygenLessTweet OxygenLess (@OxygenLessTweet) reported

    @Balmung @playnewworld The weirdest part is everyone who I've seen who has this issue with me, (mostly 10 series cards from what I saw), didn't have the issue in alpha or beta. Which both of those were stable for me as well. Got 12+ hours in sessions during beta but now have so many random crashes

  • Chynes101 Chris (@Chynes101) reported

    @playnewworld This isn’t a fix. You let your servers get over crowded- letting more people get onto them is idiotic at this point. Lock server populations and do a server transfer so the ques aren’t insane. Making people who want to go cook dinner relog…

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @playnewworld Anything on the lag detected issue?

  • NostreTweets Thomas (Nostre) (@NostreTweets) reported

    @playnewworld People complaining how the devs are "punishing" players doing this, yet, the players ARE the problem. There should be more servers and doubled server population but the MAIN reason we get long queue times is people going afk for long *** periods of time and cheating the system..

  • Headstrong55 Headstrong stubborn (@Headstrong55) reported

    @playnewworld Increase the number of players on the server? Amazon: NO! PUNISH players who don't want to take a queue of 3K people? Amazon: YES! Amazon, **** YOU! Hype for your game is OVER! THOUSANDS OF PROBLEMS in this build and you guys don't say ANYTHING about it!

  • Zolat_ Zolat (@Zolat_) reported

    @VoltzDr @playnewworld have you got in yet? because im having the same issue do you know if their is any others

  • Teaj3y Jenny (@Teaj3y) reported

    @playnewworld please fix the disconnecting issue.

  • 7MED_1995 Kebab #متى_اتخرج (@7MED_1995) reported

    @playnewworld The solution makes no sense, it is your fault in the first place that’s people doing it. Fix your servers, in order to truly fix this issue. I dont even used this method but I feel people who did it, even the afk timer is unfair.

  • Mysticalpigeon weary of the prophets (@Mysticalpigeon) reported

    @playnewworld I’ve got to be honest here, there have been issues with logging but the level of engagement and the speed at which their addressing issues is pretty good. Flame me all you want but idgaf, i think their fighting fires pretty well.

  • eveworlds capi (@eveworlds) reported

    @playnewworld Can restart the harpinna server? It's going so bad and so lagging, and it's impossible complete the lvl 25 expeditions... It's so so lag...

  • z_breh RyZ (@z_breh) reported

    @playnewworld US West: Sarragalla currently has a 3-5 sec lag on everything from combat to crafting. Please send back up!

  • CtrlAltTaco New World’s Papi Taco (@CtrlAltTaco) reported

    @playnewworld So they'll just develop an anti-afk that detects patterns and then someone will develop a counter-anti-afk that uses randomized patterns. Maybe focus on the issue instead?

  • Richard47004736 Richard Clark 💙 (@Richard47004736) reported

    @DudeAcheson @playnewworld No you are keeping people from logging in at a time where you are not playing you are adding to the problem. Punishing players who are not playing at the time they are kicked off is wrong? Poor form yourself for being so selfish to block others from joining when not even playing.

  • LloydShafferr Lloyd (@LloydShafferr) reported

    @KAJJIRR10 @DudeAcheson @playnewworld Still your choice...would you rather the population count be infinity and it lag to the point of it being unplayable ? They have already addressed they are conducting free server transfers soon.

  • adamstigall Adam Stigall (@adamstigall) reported

    @playnewworld Good call. People not wanting to log out because they know they can't get back in are definitely the problem here.

  • Skyl3lazer Skyl3lazer (@Skyl3lazer) reported

    @CtrlAltTaco @playnewworld this is literally focusing on the issue, if people are afking, queue times stay longer, which makes more people afk, etc. It's exactly how classic fixed the same problem and it worked there.

  • StrahlParx Strahl Parx (@StrahlParx) reported

    @SonicSoFast @playnewworld This. I logged out to fix and eat dinner, came back later to a 500+ queue. I should have AFK exploited, then I owuld be able to play right now. People are doing it with good reason.

  • Cigs__Coffee Car_Pool (@Cigs__Coffee) reported

    @playnewworld Imagine spending time on this and not your completely broken UI lol