New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/05/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 0verloadDragon 0verloadDragon (@0verloadDragon) reported

    @playnewworld I really hope theres a "fix Lag detected" in there too, i tryed doing the first dungeon but i got the same thing over 6 times in a row so i could not do it

  • Var1ousGaming TheRealVariousgaming (@Var1ousGaming) reported

    @playnewworld Is there a solution to not getting all your drops from Twitch? I have relinked my amazon account to my steam. Ive tried everything.They just sit there on my Twitch account and I know ALOT more have the same issues this goes for BOTH the skin drops during beta and Release

  • MalisonWonder Malice in Wonder (@MalisonWonder) reported

    Service announcement: there's a pirate skin if you have Amazon prime #NewWorldMMO @playnewworld

  • MooBoxerGaming MooBoxer Gaming (@MooBoxerGaming) reported

    @playnewworld fix your'e FK*** game.. pc crashes are fk*** un-acceptable. 2080ti and 1950x threadripper " aparently " cant handle the que which btw was sitting at " 10 " for a good 2 hours -_- yeah. not cool.. good idea, poor release. 12 hours played ( all of which in que btw )

  • local9 127.0.0.1 〓〓 (@local9) reported from Bristol, England

    @Verone3784 @playnewworld I've not once had a queue issue, but then again I'm not playing on a popular server (or a streamer server), and I'm playing US East from EU West (the ping was better also 🤨)

  • TheVoidWolf Void (@TheVoidWolf) reported

    @playnewworld Whos got that "Timed out while waiting for server to spawn the player" error raise your hand :P

  • WUOutkast WeirdUncleOutkast (@WUOutkast) reported

    @MikeDaUnicorn @playnewworld @brunopo_ I have yet to have an issue in getting in the game. The longest I’ve waited is 45min. And I have 30hrs of play time so far. Maybe you picked a streamer server. Not the games fault. MMO’s aren’t infinite

  • Selupolos Adam Szczęsny (@Selupolos) reported

    @playnewworld Any chance we see a grace period for loging in added soon? It's ridiculous that you cant get back in after a crash.

  • TheAxore Axo, Coffeemonger (@TheAxore) reported

    @playnewworld How do i fix the "Lag Detected" Error? keep getting it every 15-20 mins, and my internet is stable and running as admin. Dont know what else to do really =/

  • Superbitsandbob Bob paul (@Superbitsandbob) reported

    @LemmyBravo @playnewworld I find it hard to believe that people are mad at players who don't want to log out and end up in a 1000's long queue. Fix the real problem, not punish players who don't want to be stuck in a long queue.

  • AriochGS Gregory Stamatiou (@AriochGS) reported

    @playnewworld problem for me is not the queues themselves, my problem is reaching a low number like right now, i was #6, and getting an error, and then back to queue! You should make some kind of system that if some error happens the queue remembers where were you for the next 5 mins..

  • stephan29340657 stephan (@stephan29340657) reported

    @playnewworld fix the boar level glitch and strike the banhammer on those who‘ve abused it to get level 60 😡😡

  • Soermen Simon S. (@Soermen) reported

    @playnewworld Just ban players who run into a wall to avoid getting afk kicked. Players log in at 7 am then go afk with pressing "w" and run into a wall. At 10am pos 400 in EU. The queue isnt moving at all. Less than 100 position in 1 hour because noone is leaving the server. Fix this already!

  • felltyr Felltyr (@felltyr) reported

    @playnewworld The lag in Aus servers right now! :/

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @playnewworld Would love to but constantly getting lag detected and then have to reconnect is killing the fun😔 Died so many times because it happens mid fight aswell...

  • sineruwyd Sineru (@sineruwyd) reported

    Does anyone know if @playnewworld fixed the killing of gpu issue yet?

  • Kalideagarwaen Agarwaen (@Kalideagarwaen) reported

    @playnewworld the problem is not the server capacity, you can always add new server. but even a 40 people login queue take 15 minute. the only problem is your login system

  • Bethelint kenny eom (@Bethelint) reported

    @JeffBezos @playnewworld reported 8 unauthorized  charges by some hacker using  Amazon archived icon program so that I would not know the transaction and order history.  3 customer service rep and 4 supervisor asked me to wait over 7 weeks.Cannot believe  such long delays and poor customer service .

  • baturalpakalin Baturalp Akalın (@baturalpakalin) reported

    @playnewworld Can’t login because of the que..?

  • 9emeralds ... (@9emeralds) reported

    @playnewworld i got a screen that said lag detected and then i died and couldnt respawn. i couldnt recall anywhere i was still standing. i quit and hours later i returned to the same glitch but i was in a settlement. server takamagahara name- 1uis

  • glendenstone Thomas Schmid (@glendenstone) reported

    @playnewworld Would love to but the game keeps crashing with fatal errors, any tips @playnewworld ?

  • WildmonkeyUk Lee / WildmonkeyUK / CORPSEMAK3R 😉 (@WildmonkeyUk) reported

    @GameRockUK @playnewworld You'd think with the sales figures in front of them they'd have a good idea of how many servers were needed 🤔 I'll wait until the servers settle down a bit and the other issues are fixed before I'll probably end up getting it

  • ChristianCarro0 Chris83 (@ChristianCarro0) reported

    @playnewworld fix server capacity, fix lag, Fix bug sieges, fix retard and crash for some, while others spend whole days doing anti-kick macros..... and more and more exploits..... Very sad is this!

  • Dracilio Dracilio (@Dracilio) reported

    @LemmyBravo @playnewworld Wall runners are because of the queues, who tf wants to queue for 5 hours plus in there free time. The issue is the servers not the players

  • Aaron93958236 Aaron (@Aaron93958236) reported

    @playnewworld So how come Yggdrasil on US West says it is uner maintenance when I try to login but the status full and I already have character. Nothing is saying maintenance besides when I hit play.

  • IAMTHENlGHT NightRaven🏹 (@IAMTHENlGHT) reported

    @playnewworld Will there be a compensation for the issues to the player base?🤔

  • SwarogPL Weles (@SwarogPL) reported

    @Mattkochan1481 @playnewworld @Treadog Fix your pc

  • LoathingEditor Loathing Editor (@LoathingEditor) reported

    @playnewworld Internal error in login services. Can't create a character as a result.

  • iZantess Zantes (@iZantess) reported

    @playnewworld if you dont fix this fck queue nobody cant play this **** game anymore, 1 week and still login queues pathetic devs

  • Alex03138481 Alex (@Alex03138481) reported

    @playnewworld Let me clearly understand. So u say now character transfer only between regions if same. As i started us west to able to login bc eu was full on que. Spended 20+hour and u say now will not able to transfer to eu server ???