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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sillon
(@Kanamon27) reported
@Skimatik_Gaming @playnewworld The game is fun, but it sucks massive **** that the best chance to play the game is login early in the morning and never disconnect or you'll get a queue of hours which is incredibly absurd
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James Smith
(@JimJimmehyo) reported
@Ayo_ItzRed @Skimatik_Gaming @playnewworld ok i see what your problem is now, it's that you can't read.. if you could, you would've realised i said "it's normal, but still unacceptable".
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Pancho Andrade C
(@Panch_20) reported
@playnewworld Guys cmon… waiting 4 hours to enter, playing for 20 minutes get disconnected due to “lag detected” when I have a perfectly good internet connection, then having to wait another 4-5 hours to enter again… been with you since alpha this is not nice
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Tom Hofmann
(@thof727) reported
@playnewworld Been in queue for 2.5 hours. Started at 21 and now I’ve been 1 for 20+ minutes lol this feels like it’s broken
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Mindaugas Rekevicius
(@rekevicius) reported
@playnewworld Why couln't you have worked on those issues when they first appeard tho months ago in closed beta? The only thing that has changed since then is: wait timer is no longer shown and only the possition in the queue.
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Anti
(@Antiprojektz) reported
The most frustating part of @playnewworld is being in Q for 3 hours then getting a "Cannot join login queue". Guess I'll play another game tonight AGAIN
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Mrs Bojanglez
(@MrsBojanglez_) reported
@playnewworld Can you please advise if there is a fix for bugged Faction quests that make it impossible for faction to accept your finished quests and you can’t progress the storyline?
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Jeune Gorille
(@SebastienLafra6) reported
@playnewworld In queue for 2 hours , log in , game crash , back in queue position 1887. Nice dude. Small indie compagny.
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Lauren J
(@PineappleLoren) reported
@playnewworld I just sat in a 4 hour queue, only to get the "a connection with the server could not be established" error and now my queue is 2300.. at minimum an additional 4 hours. You going to fix this anytime soon?
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Sir.Dabbeth
(@ConfusionFusio3) reported
@playnewworld hey ******** fix the servers switching is not an option when my entire company is in the other server...and please let us all know why it takes 2 ******* weeks for a solution to come about.
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Savathûn Apologist
(@grumpyrobins) reported
@HaydnOSmith @playnewworld @AMZNGameStudios Same issue here. Seems it is working for some, not for others. :(
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Hyperthottt
(@Hyperthottt) reported
@playnewworld You guys know that this game will be popular and you didn’t prepare for the Server load issue 🤡🤡
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Naori MMO
(@NaoriMMO) reported
@playnewworld any issues with Twitch drops? I have claimed it all and connected but can’t use the weaponskins in-game, says they are locked. I can use the pirate skin though - any solutions?
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louis
(@ctlnls) reported
@playnewworld FIX YOUR DAMN SERVERS I CANT LOG IN
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WhyCallMeAce🇵🇷
(@WhyCallMeAce) reported
Was 6o in queue some how it crash have to requeue again now I am 1743 😢😫 why? @playnewworld
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Snerv
(@SN3RV) reported
@playnewworld Question, I can’t find the answer anywhere but is New World a “Live Service” game? Meaning frequently updated with new content
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richard moore
(@MoorePfsatlanta) reported
@playnewworld Itd be nice if I could get in . Sitting at 47 in the queue and waiting for 2 hours before I get an error .
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S1Cness
(@DTS1C) reported
@playnewworld Instead of adding bunch of worlds that no one wants, fix the 1000+ ques on the ones that exist. People aren't joining a world just to have to do your transfer bs later. You had MONTHS to fix the server issues; maybe you shoulda delayed this instead of Lost Ark (that's finished)?
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Brandon Black
(@EGA_Darkness) reported
@playnewworld It truly baffles me how you guys have not implemented a queue protection. For a game thats brand new with many bugs due to crash games, you would expect a 5-10 minute queue protection, now I have to wait an extra 5 hours to play because a loading screen made my game die
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GruntGaming11B
(@Gaming11B) reported
@Gi_Boots @playnewworld @LuDa4k_ It wasn’t the game that caused that I ply on a 2070 super 0 issues
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Ricardo Alavez
(@QSRIchi1) reported
@playnewworld Fix US-East Silha 1600+ in queue
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Phil
(@PhilippeMorin01) reported
@playnewworld YO BRUV fix the petrified wood ive been trying to get some for HOURS now and didnt even get a single one... im gonna have crafting weapons requiring 6 of em. THX
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Lumynestra
(@Lumynestra) reported
HEY @playnewworld I waited two hours to then "failed to join queue" bull poop! Please fix this, I was put back in queue NOW OVER 1000 :( What the freak man! #NewWorldMMO rip my dreams to play tonight!
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Magoshkov
(@j0shmagosh) reported
@playnewworld You need to issue out character transfers right now...like right now.
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Aishi
(@AishiNYC) reported
@playnewworld Suggestion: Server migrations should allow faction changes. Factions are different across every server and Covenant players on my new server didn't gel with me so I picked Marauder, we should be able to meet with our friends, let us fix our factions upon migration!
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Robert Starphoenix
(@RStarphoenix) reported
Hey @playnewworld I know y'all have addressed this but for real.... 3 hours of queue for an existing character. Makes it hard to stream the game yo :( I been in queue simulator my whole stream. Oh and @greghenninger this is from @Arclegger ... "fix your game Greg" haha. #oldjokes
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wakkytabbaky
(@wakkytabbaky) reported
@playnewworld half you queue problem is also people afking on the server to stay logged in and avoid said queues, either implement 3 ,4 or 6 hour restarts already
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Alianbow[TSD]
(@Alianbow) reported
"Unable to join login queue" message twice at position 10 while waiting to log into @playnewworld , tried a third time and position 30 without any sign whether it'll error again or not... will I ever get to actually play with my friends? #NewWorldMMO #NewWorld
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Adam Kwiatkowski
(@Adman43536) reported
@JonSnaw_1 @playnewworld Again… sounds like poor planing… They had issues with long queues in the beta… seems they didn’t address that very well.
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First as tragedy
(@thenasfarcee) reported
@playnewworld There's a company called Amazon with a service called AWS. I think you can use some of their servers. Idk just a thought