New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 15:00

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • iZemae iZemae (@iZemae) reported

    @playnewworld This issue is not just US-East. Same issues on EU! Error on login with no skins and shop tokens wiped to 0.

  • CanisoTweets Caniso (@CanisoTweets) reported

    @playnewworld EU aswell some login problems

  • HaRdTrAnCeDJ1 Hard TrAnCe DJ (@HaRdTrAnCeDJ1) reported

    @playnewworld What about the bloody lag on eu central?? It is unplayable

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @Litvan @playnewworld They literally said there’s a connectivity issue with the website. I had this problem aswell trying to start a thread and being unable to due to not buying NW on steam but on Amazons site. They’ll have it fixed soon no doubt.

  • Ace4D Alex Moldt (@Ace4D) reported

    @playnewworld I have the same problem on EU central too

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld And accessing the Forum also has a issue (I can't login into it)

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @PlagueTemplar @playnewworld Dude stfu. Online games like that have so much **** going on server side there are bound to be issues. Just put your big boy ******* on and wait for them to come out with an update on the crash that just happened

  • PingEvil Evil Ping (@PingEvil) reported

    @playnewworld Cash store is not working either. But this is US West.

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR main_win.inl:27] Initializing windows game crash uploader logging [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR GameCrashUploader.cpp:47] GetUserStreamSources

  • ParfaxGaming ParfaxGaming (@ParfaxGaming) reported

    @playnewworld your login service has been down for awhile now with no information about it. Could we please get some information.

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @playnewworld New world is having an issue? Well I never. That's just absurd, new world has no issues.

  • PlagueTemplar 🎮Plague🎮 (@PlagueTemplar) reported

    @playnewworld Issues? I can hardly believe it...

  • TzunnyNIB Tzunny (@TzunnyNIB) reported

    @playnewworld Lost all my skins on EU server, fix your bs game ffs or leave & let others capable doing it, geez !!!

  • EmptyLuckBox EmptyLuckBox aka Rawzi (@EmptyLuckBox) reported

    My characters are gone and the world list do not load, I can't even login into the forums :/ @playnewworld

  • yNzx_CSGO xJJ (@yNzx_CSGO) reported

    @playnewworld Can't connect to EU Central either, problems with amazon login.

  • bezoooz BEZOOOZ (@bezoooz) reported

    @playnewworld Yall are so late to address issues its ******* sad

  • mc_coolr McCoolr (@mc_coolr) reported

    @playnewworld Any word on how long the login is going to be down?

  • twok00l The Mk Riley (@twok00l) reported

    @playnewworld Login Malfunction when trying to get into the game. Any information on this for the players?

  • Firnunir Patrick Schober (@Firnunir) reported

    @playnewworld My friends say they have little problems in EU too😔

  • bezoooz BEZOOOZ (@bezoooz) reported

    @playnewworld My character is gone... and your support chat just gives an error when trying to open a ticket. Such a garb game. And the audacity to claim game of the year is laughable. How do you contact support or find out why your character is just gone??

  • GoodInt93 Good Intention (@GoodInt93) reported

    @playnewworld servers down?

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld And accessing to you Forum also has a issue (I can't login into it) with my Amazon Login

  • BigMaddTTV Yung Jackson (@BigMaddTTV) reported

    @playnewworld y’all need to address and fix your us east servers. No one can get on and play man. Fix it!

  • cutegiraffe6 cutegiraffe (@cutegiraffe6) reported

    @inztinked @playnewworld @amazongames On the forums lots of people from us east are saying they got kicked and can’t get back on, AGS servers down or something

  • DistinctTrinata d'Trinata (@DistinctTrinata) reported

    @playnewworld No word on the login stuff being down?

  • BigMaddTTV Yung Jackson (@BigMaddTTV) reported

    @playnewworld US east deipnias-ImBigMaddTTV. Please tell me the hours on this character aren’t going to be for nothing. Please fix

  • thedudeplayzzz Thedudeplayzzz (@thedudeplayzzz) reported

    @bpddot @playnewworld Exact same issue

  • jacob_brag jacob braga (@jacob_brag) reported

    @playnewworld the login/authenticator for players to play on US EAST servers in the game is broken. No players can login to any servers on US EAST

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @Ayo_ItzRed @playnewworld Not sure your point as all the patches have caused problems.

  • crisp_kochan kristoffer kochan (@crisp_kochan) reported

    @playnewworld Server EU-Harmonia has the same issues too. All my amazon gaming stuff is gone and the skins I payed for. In-game name is: YeetDabMcFapDab