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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Thawizzards
(@Thawizzard1) reported
@playnewworld the game seems awesome, would love to play it more. But I cannot manage to login, any idea when I won't have to wait in a crazy queue to play?
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Afro
(@Afro46004926) reported
@playnewworld fix your damn queue time, being waiting for about 4 hours just to get kicked of the the queue, is down right retarted
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Matze
(@Rainbowstar1994) reported
@SoulTv7 @IncredibleJ0ker @playnewworld That's not what he asked for. It's about being already ingame and having a random disconnected or crash.
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Emre Ş. Mecit
(@EmpoweredHawk) reported
I've waited over a 1000 people for queue then it finished and it said "failed to configure" then i went into queue again and i have waited a 1000 people again and i ve got an error again. Now I AM WAITING FOR ANOTHER 1000 PEOPLE ??? IS THIS A JOKE???? @playnewworld
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J. Alderman
(@mrspookly) reported
@playnewworld the queue is abominable, even after adding worlds, I went from 90 to 750 in line...need fix or gonna insist refund
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miwitv
(@miwitv) reported
to all the #PlayNewWorld hype.. if these pplz have understood that adding new server does not help solve the problem that I can't play with all my friends in the world? just saying..
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jay
(@therocks_gaming) reported
@playnewworld the queue times are bad, but the broken queue system on top is even worse. Get to position 5 in queue and throw me out? Now to the back after hours of waiting. Honestly...
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Garry Foo
(@GarryFoo) reported
@playnewworld Can you please give the players that disconnect a 3 minute window to log back on? It is kinda ridiculous to wait for 1hour and once game crash the cycle repeats..
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld so are wars now going to be completely chalked since the que times are so bad and half our company can’t get onto the game after work like please fix this **** man it’s ruining a ton of experiences.
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Dreamtrip
(@Dreamtrip77) reported
I will be live the moment im getting close to coming out of the Queue. Started my queue after a Login Issue so had to restart. Spot 1820 atm, see you in 3-4 hours i guess. @playnewworld
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Afro
(@Afro46004926) reported
@playnewworld @Chadesh working about it my ***, fix this bogus retarded *** crap @mm_loginservices_internalservererrorexception
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Burç
(@burcsez) reported
@playnewworld When will you solve the queue entry problem? After 1.5 hours of waiting, the login servers crashed and I went up to 1250 from the 30th!
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013DEV
(@013D3V) reported
@playnewworld You don’t need to be ashamed of queue. You don’t need to be ashamed of connection errors. You don’t need to be ashamed of bad reviews. But you should be ashamed of not having a team to communicate with community. EU Servers - Worst gaming experience ever.
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Nathan F
(@NathanF35393395) reported
@playnewworld EU needs more servers but honestly why didn't you cap the amount of players that can create a character in one specific world!? You can put new servers in but who's going to restart their character because of this error?
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Cameron Aka-Neary
(@CameronAkaNeary) reported
@playnewworld why does the too many login exceptions error occur? It's horrible waiting in an hour queue only to be given the error and have to requeue. Happened to me every time I've queued.
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New World Ghost
(@NewWorld_ghost) reported
@playnewworld so we just get a message "lag detected" and get booted off and get put back to the end of the que df is this game....
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Spiffman
(@Spiffman63) reported
@playnewworld Ques will break this launch, I logged in at 34th position. Took 3 hours 10 minutes. The 1st slot took 30 minutes. Get in game what to I see in towns people running scripts are whatever to stay logged in. It's a problem, lock the servers down and increase server cap to resolve it.
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bungas
(@bigboybungas) reported
@playnewworld @playnewworld FIX LAG IN EXPEDITIONS
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Abel Gión
(@AbelGion) reported
Third error in your queues. Shameful. @playnewworld
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Musti 🇵🇸
(@Mustii_66) reported
Might actually refund @playnewworld because of these horrible login Q times.
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mad
(@mad35515826) reported
@playnewworld Except, you’ll not actually play. You will be waiting in line. Problem is not fixed within a week after playing I’m getting my money back
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LeeAnn
(@juppy2) reported
really @playnewworld went from 859 in que to 419 then got login error now 1110 in que. gonna lose alot of players this way
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME????????
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Swiftzn
(@Swiftzn) reported
@playnewworld Literally stuck in a queue for over 24 hours now, get errors and rejoin queue further back, lovely #NewWorldMMO
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DeepFocus
(@DeepFocus15) reported
After waiting 3-4 hours in que I played for maybe an hour before lagging out because my ping was 2000. What ******** happened!? My server had a low pop yesterday and now the que is 1900 people. @playnewworld
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME???????? @playnewworld
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Kristian Tengstedt
(@KTengstedt) reported
@playnewworld Is there any new information regarding either expanding the player cap or the tranfer to new server, it somehow feels like my char is taken hostage on a 2000+ queue server. Could be great to get moved to a server that is possible to login to as soon as possible.
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld EVEN WOW MAKES A SYSTEM THAT IF YOUR INTERNET HAS PROBLEMS OR IF YOU LEAVE THE GAME, YOU CAN GET INTO THE GAME AGAIN IN 5 MINUTES WITHOUT QUEUE... UNBELIEVABLE............
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Homeskiz 👑🍌
(@Homeskiz) reported
@playnewworld I've been sitting in your ap southwest que for 9 hours. For it to glitch when I'm at position one and start again.
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Nikki
(@NikkiNeverShout) reported
So is @playnewworld going to fix their servers or just nah?