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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ed
(@Mamagrainn) reported
@playnewworld @SerMedieval He we have a new issue new world we have must be signed into steam to play and untrusted files 86
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Alan Dice
(@dice90) reported
@mrgarrison1993 @playnewworld Nope. I've tried everything possible to fix it too. Even tried using cmd to scan and repair files... nothing. Looks like it's on EAC's side.
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KTek916
(@KTek916) reported
@playnewworld Can’t log in to play via steam because I’m getting a untrusted anti cheat error message. What’s going on? Others on reddit reporting same issue.
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Jamie
(@randomlyjme) reported
@playnewworld @Steam After the latest Steam update tons of people are no longer able to get in to New World. Please fix. 🥺
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Operator Yankee
(@Operator_Yankee) reported
@playnewworld fix your anti cheat, no one can log in right now... we're getting Steamclinent64.dll being flagged by the anti cheat
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Taylor garrison
(@mrgarrison1993) reported
@playnewworld GETTING ANTI CHEAT ERROR THROUGH STEAM GAME CLIENT????????????????? explain this
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qieqie133
(@freakyboyBN) reported
@Jasterqt @playnewworld You are not the only one, a lot of us having the same issue.
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Cozaa 🌹
(@GZ_Cozaa) reported
VERY FUN I cant launch @playnewworld because it comes up with an unrecoverable error saying steam must be running and singed in to launch the game even tho i'm signed in and launcher is up
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Juby
(@JubyJams) reported
@playnewworld getting a untrusted steamclient64.dll error when launching. Please help!
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Robert
(@WanderinMisfit) reported
@iamKN568 @playnewworld @Steam_Support Looks like Easy Anti Cheat is down.. So they can't validate DLLs :( It's not a steam issue.
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Taylor garrison
(@mrgarrison1993) reported
@playnewworld So, am I not the only one who cannot launch game client due to anti cheat error. Please explain
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Fire Sale 🥺⃤
(@Jazzy_Jedi) reported
@LadyAtheena_ @playnewworld @playnewworld getting this same error. also seen ppl on reddit talking about it too. pls fix asap
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Zach Martin
(@97zmartin) reported
@playnewworld Is anyone else getting the easy anti cheat error when they try and launch the game? I played fine yesterday and now its doing it all of a sudden.
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thebabygamer_
(@TheBabyGamer00) reported
@playnewworld just bought your game and it won't open through steam. downloaded it and it keeps telling me it doesn't trust files on my computer and that i'm not logged into steam (which i am) i've restarted everything and logged out and in again, still not working, please help!
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Ashton Woiwood
(@AshtonWoiwood) reported
@playnewworld just letting you know EAC is flagging steam dlls as untrusted. Can’t login to the game because it requires steam, can’t run steam because EAC :(
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Jacob Collier
(@jacobcollier70) reported
@playnewworld getting "Steam must be running to play this game" error on startup, unrecoverable. Opted out of steam beta, same issue. Uninstall and reinstall, same issue. I was able to play yesterday, what gives?
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Bonnie30101
(@Bonnie30101) reported
Anyone else not able to get onto @playnewworld? Anyone find a fix?
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Allan Mougenot
(@AllanMougenot) reported
@playnewworld Hi! I keep receiving an error when i try to log-in the game, already tried to reboot, reinstall the game and steam but without success. This started today after a steam update. Just with New World other games are fine. 😓
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Jesse O'Brien
(@jesseobrien_) reported
@playnewworld I sit through a queue of 400+ to get into my server (which was lowest pop on launch day) only to crash out 15 minutes later and get put to the back of the queue. I really don't understand.
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PowerMan1469
(@PowerMan1469) reported
@playnewworld Whats going on with the easy anti cheat? Bunch of people cant log in and steam says unrecoverable error?
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Luther_Yungblood
(@wado1) reported
@Burnatoast @theywantthenick @playnewworld And then I got a EAC Index error smh. **** it.
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Nick Stephan
(@Nick___Stephan) reported
@playnewworld I think a massive bug hit the game. I'm seeing tons of people unable to launch do to the following error. "Unrecoverable Error, you must be logged in to steam to play." This is followed by easy-anticheat saying a Steam .dll is untrusted.
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vocalnoid
(@vocalnoid) reported
@TheBabyGamer00 @playnewworld it's something with anticheat, i was playing all day, once i updated client now I can't. multiple reports of same error.
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Cody Newberry
(@codynewb2015) reported
@Mamagrainn @playnewworld @SerMedieval I was just about to buy a house and my pc blue screens and I get the same error
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Giaant
(@ThisIsGiaant) reported
@creativem0dz @playnewworld it's an easyanticheat error i play apex
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Diego
(@Diegoams2x) reported
@playnewworld hello I just got home and I find this error Unable to launch game crash to "unrecoverable error" and Easy Anti-Cheat, I go to the forum and I find that there are some people with the same problems and we cannot play, please release a patch or read the forum, thanks.
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Ana
(@anamarylee) reported
@playnewworld Can you fix the broken game? Or give an ETA when it will be playable again? Can't get in since Steam updated
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kyle
(@kylesonnabend) reported
@playnewworld You guys have a huge issue right now tons of people can't connect. There is an error that says you need steam running when it already is. Then people use remedies to that issue and they can't connect to the server. PLEASE FIX!
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𝔠𝔬𝔡𝔶 ࿏
(@astrophiliacxx) reported
@Mamagrainn @playnewworld @SerMedieval That’s the issue is it not?
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ye
(@hesmattt) reported
@Jazzy_Jedi @LadyAtheena_ @playnewworld I also have this error