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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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João Lucas
(@joaotuti) reported
@playnewworld First of all, congratulations and thank you for this wonderful game. But I have to ask: Please fix SA Server Naraka. The first expedition (lvl 25) is bugged and people are stuck on that quest. Please fix this (and the imune players)!!!!!
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Zach
(@PureShanks) reported
@Gagiie @playnewworld Nah I see what you’re saying but was just reassuring that you can change the faction if it’s not working out down the road. Unlike the server where we only get this one grace period
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Emet-Selch
(@Emperor_Selch) reported
people might not think the same but @playnewworld is handling the release in the best possible way, they approach the problem willing to open more servers which they did (over 50 servers opened in EU today) and at the same time testing for increased server capacity #NewWorldMMO
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ArithmEric
(@arithm_eric) reported
@playnewworld Wait five hours. Play one. Lag detected. Wait five hours. Rinse and repeat. Fun.
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LofiVibes
(@Lofi_Vibes) reported
Twice now iv gotten login expired for @playnewworld
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Eric Rissler
(@EricRissler) reported
@playnewworld Nothing like logging in and getting DC within 5mins. Then having to wait 4 more hours to login wtf. On Server Camelot. 3rd time this is happening.
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lucas
(@matheus110794) reported
@playnewworld Please, Fix Alatyr SA Server, DG dont work and it's making players leave the dg invulnerable @playnewworld
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Ky_Million
(@Ky_Million) reported
@Scale_Uno @playnewworld It sounds like a lot till you see the % multiplier- honestly like 1-25 in levels and 1-60/70 in professions is what 25-30 and 60/70-80 feels like- now that’s not a problem if you just play to have fun, but for ppl racing OOF (which is WHY I changed up my plans/style)
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Cody
(@KazakiBoom) reported
@playnewworld 2000 people on a server is the issue, single characters stuck on single servers is the issue. In the long run more than 2000 people will call a server home, and if more than 2000 people want to play at the same time... queue. Mega servers, non-server specific characters, etc.
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killer wiener... run the hotdogs...
(@heyitsaaron) reported
@playnewworld Fix the servers you have. I literally waited a hour and a half and got kicked to a longer queue. I started on this server with low pop ; now it’s maxed. You were cheap and didn’t spin up enough servers and it’s biting you in the ***.
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Ron0x
(@Ron0x) reported
@heyitsaaron @IGN @playnewworld If you get the network error message. Don't press the OK button. Click on the cross on the topright of the message and wait (so don't press play). If you pressed the cross and wait you will continue in the queue.
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Jesse Willing
(@jesse_willing) reported
@playnewworld You see I would like to be ready to play New World, but not only was the queue time insane, but also I couldn't even play during Open Beta, or launch because of the game having flickering issues. After checking my AMD graphic driver updates, and not having any updates. I gave up.
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Volhov Velez
(@volhov_velez) reported
@playnewworld The amount of words is not the issue. It’s the player cap.
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vitu 👹
(@_tabarnak) reported
@playnewworld we don't need new servers, we need that you fix the dungeon and the imortal bug
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Gallifrey
(@Gallifreysito) reported
@playnewworld I've tried to get in on multiple low population servers, even different regions, always getting an error, multiple different errors
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Bastian
(@bas3mp) reported
@playnewworld Please restart Naraka server to solve the problem with invincibility and dungeons so we could progress that's more important than new servers
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Party__Pineapple
(@PartyPineapplee) reported
@playnewworld Your starting area queue is broken, I straight up have been waiting while watching normal queued players progress all the way from 1000+ while i havent moved one. Now my character is bugged? what gives
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Stock Jawa
(@JawaStock) reported
@playnewworld How? we've been trying for hours. You should have named this game Queue World. I literally spent hours in queue only for the game to crash and now I'm even further back in the queue from where I started hours ago, this is ridiculous. Did you not take notes during Open Beta?
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ABB
(@ExileOnBrainSt) reported
@playnewworld How did you not foresee this issue?
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Tedric🛡
(@TedricTTv) reported
@CelesTauri @Wickedella_ @playnewworld Yea I know but people are now altering that by having clickers, so doing different things extends the timer, I see people moving forward backwards side to side and crouching to avoid being kicked, like I’m not complaining but it’s deff going to be an issue that will effect things
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Qndzy
(@QndzyGaming) reported
@playnewworld Whats the point of new servers? Wont people just stay on the server they created their first character on? this wont really fix queue times.
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#Kevin
(@KevindeAquino_) reported
Yo, @playnewworld ! I just got dc’d and went from level 20 to level 15 and my Verdant Trapper skin is nowhere to be found. You can fix that, right? #PlayNewWorld you guys really need a support account
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Ron0x
(@Ron0x) reported
@babayugah @IGN @playnewworld If you get the network error message. Don't press the OK button. Click on the cross on the topright of the message and wait (so don't press play). If you pressed the cross and wait you will continue in the queue.
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Aki & Peach
(@AkiAndPeach) reported
@playnewworld while you're working on adjusting q times/sizes - maybe make there be a confirmation prompt to exit the waiting to login screen. also, I'm an idiot and accidentally hit esc. while trying to tab out in the 500's. back to 1600 & counting 😭
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killer wiener... run the hotdogs...
(@heyitsaaron) reported
@Focalmicrobe @Brooshie @playnewworld The issue is they should of had more servers at the jump
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Lou Betz
(@99King_Kasma99) reported
@nemestrinus44 @MezzySSB @playnewworld Well they could increase the cap. But the server will crash every few minutes and you get 3 fps on your potato pc. Money isn't solving everything.
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Joey
(@joeymatts5) reported
@playnewworld I waited 13 hours yesterday in queue to get error coded then 5 hours today fix ur **** or give me a refund
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JDot
(@Jd0t_games) reported
@playnewworld @AMZNGameStudios imagine being ******* amazon , and having your **** servers be the main probelem with your game. Qued for 1 hour just to have a queue crash and get sent back to 2k. Lol. By the time this is playable the hype will be dead. #PlayNewWorld #newworldmmo
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EsiwZ
(@esiw_z) reported
@playnewworld Although we all appreciate more servers as they are needed, it does not address the issue of players who have made substantial progress on existing servers who can't still get it. Are server transfers being pushed today?
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iBlue
(@Patrick_Bolandd) reported
5 hours in que to get the “connection error but now I’m 2100 in que. I get no mmo has had a successful launch. But no MMO has had billions behind it, as well as the technology we currently have. I’m so disappointed. @playnewworld