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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Hamburg | Online Play | |
Bologna | Sign in | |
Darmstadt | Sign in | |
Sydney | Online Play | |
Saint-Martin-des-Champs | Glitches | |
Villach | Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@silentgiant101) reported
Login issues aside, not a moment of lag once while in around 6hrs of time on @playnewworld still any online game launching in 2021 should have more servers active. It shouldn't seem like a surprise that hundreds of thousands of people want to play your game
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Bishop Balone
(@TheBishop92) reported
@playnewworld just got 4 in queue, then got a failed login, now 685... sort it out ffs
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld I am trying to connect to the eu central server but keeps telling me connection error and No worlds available. Whats up with that?
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SheepB0T
(@SheepB0T) reported
@Blacky0804 @playnewworld Sure but they got to be a trillion dollar company because at the very absolute least, people could use the product or service. This doesn’t even hit that bar.
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Mike
(@ViperPrism) reported
@Uhtred1234 @playnewworld @Diablo Server capacity will always be an issue with new MMO's. It's not a game breaking bug. I played the first hour just fine before I went to sleep. My buddies are still on since 8AM EST. No game breaking bugs like the original comment says
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Grant Freeman
(@Gman_F_TTV) reported
@playnewworld was playing @playnewworld for about 2 hours when my game froze and top of screen said lag detected. couldnt move for 1 min so I disconnect and try to rejoin. now Im 975th in que. so much for waking up at 5am to play. there should be a grace period of 5min if you DC to skip que
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Huginn and Muninn
(@hugandmun) reported
@turgay_batu @pencil_fox @playnewworld I am just as unhappy about this as everyone else, but I am not sitting in a 15000+ queue. At that point you either find a server with less people in queue or you simple don't play until they fix the issue.
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Corvak
(@Corvak) reported
The obligatory @playnewworld tweet where I gotta point out all the influencers on twitch didnt seem to have a problem logging in through the queues.
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Sin_A_Man_Bunz
(@Sin_A_Man_Bunz) reported
Well @playnewworld you're evil Queue monster defeated me. Waiting for over 6 hours to play and still being thousands away from joining is rough. At this rate, the server I want to join won't be playable for several weeks. Hope you have a fix in the works cuz this kinda sucks.
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your login servers 7 hours of connection problems
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kakakaee
(@proteincro) reported
@playnewworld ******* trash got lag detected for 5 sec and just got discconected from server back to que absolute dogishit
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Paul Ring
(@Ringod123) reported
@RealLexC @playnewworld and on top of that once you get to 1st in queue it gives you an error and puts you back at the back, no one is actually getting in.
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Oshzak
(@Oshzak) reported
@Muppbarnet @GregRout @playnewworld Honestly, I don't get hype anymore at launch. Always expect problems 😜
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BeardedLordX
(@BeardedLordX1) reported
@playnewworld I shall buy the game once the server issues are fixed and can log in quickly
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Dhimi
(@Dhimi70403065) reported
@playnewworld reinstalling the game fixed my problem :) !
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Ghost
(@Pedeuto) reported
Tired of being the crash priority on Nw servers @playnewworld #PlayNewWorld
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Willey
(@WilleyDilly) reported
@playnewworld We’ll see here’s the problem, my friends have been playing since the servers went live I’m sitting in a que of 4000+ for over an hour and a half now. I expected more from Amazon. Not mad but just bummed.
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Akjells
(@Akjells1) reported
@playnewworld 5 hours in queue then crash now queue again! Will not be able to play today. Not a game for people with normal lives.
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Roy Barrett
(@RoyBarr77808783) reported
@playnewworld So I've had the game 4-5 hours now and still can't log in. I even tried going to another server (EU) but the only server without queues just keeps saying its under maintenance. I get that all games have teething issues but what I don't get is why they all repeat the same mistakes
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Stewie
(@RoadLizard68) reported
@playnewworld Crazy que times, been in Q for almost 4 hours and still 3500. Problem is ppl are not leaving starter area , gathering and lingering
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Haus of Azzeriun
(@Azzeriun) reported
@playnewworld The problem is not waiting in line, but playing with surreal bugs. In PVP, only two weapons are giving, another bug is the hit box and among others... There are many bugs. It's worse than Beta.
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Oshzak
(@Oshzak) reported
@peterma65457326 @GregRout @playnewworld We just didn't notice it! We thought it was lag.
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Araire
(@Araire00784845) reported
@playnewworld Vagon not working .... plz help
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BestWaifu
(@BestWaifu15) reported
@Zorial7 @playnewworld Do you have any errors on the menu?
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Panheimer
(@panheimer) reported
@playnewworld FIX THE SERVER QUEUE... every time i get to postion 2 or 4 i get logging error.... get bootet out.. now i'm 65 in queue agen... FIX IT
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Nicole - Lady Arywinn
(@australiagal) reported
@playnewworld 3 hours in que still can't get in how are you guys gonna fix this? I am limited on time I can play. I get 4 hours if I am lucky. To get on with work and real life.
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DragonPicks
(@PicksDragon) reported
@playnewworld 7 hours of disconnects. When will you fox your login servers.
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CMDR Halbarz
(@Heimbarz) reported
@playnewworld Hi @playnewworld is the EU login server down? Lots of people getting errors
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Huginn and Muninn
(@hugandmun) reported
@turgay_batu @pencil_fox @playnewworld I am just as unhappy about this as everyone else, but I am not sitting in a 15000+ queue. At that point you either find a server with a shorter queue or you simply don't play until they fix the issue.
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RaVaGiNGHeR0
(@RaVaGiNGHeR0) reported
@playnewworld Your game will end up flipping due to quee times better fix that ****.