New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/25/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GervaRod88 HecticGerva (@GervaRod88) reported

    @playnewworld Hoping that the Bugs are fixed in the chat and VIA the in game Voice chat when the player invites for PVP PVE. last week or so its been bugged where we have to go back to menu then back in the game to fix it. Sometimes chat stops as well.

  • bruce_mcgonigal Bruce McGonigal (@bruce_mcgonigal) reported

    @playnewworld The game was broken at launch with chronic issues, every patch not addressed. I bought the deluxe version and never play it anymore due to the frustration. I would not recommend this game to anyone & I will probably never gamble on an Amazon game again. $60 before taxes for junk

  • resdilmen resdilmen (@resdilmen) reported

    @playnewworld When will you give a solution to people having a lag issue? There are people who have worse systems and internet than me but play smoothly. I cannot find any solution by the steam community also? Who will be giving the needed support?

  • RantAbulus Rantabulus (@RantAbulus) reported

    Remove Ice Gauntlet, Void Gauntlet from the game or actually balance them. Makes no sense when a G.Axe Reap is only a .30sec ensnare and VG is 3 secs. Takes way more skill to actually play an Axe than a VG. Balance the game. Range + mobility builds are broken. @playnewworld

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I was able to do a partial fix by closing Steam completely. Now my achievements page is showing up. However, none of my recent achievements or titles are showing up. For example, I joined a faction today but got no achievements/titles to show for it but my husband did.

  • digilawls pork (@digilawls) reported

    @playnewworld please fix the movement bugs. I can't take this anymore.

  • Evadooker Evan (@Evadooker) reported

    @playnewworld @Spotify it's hard to care about the music when everything else is broken

  • Persian_Ent Persian (@Persian_Ent) reported

    @playnewworld are you gonna fix this running bug??

  • wfyoungblood William Youngblood (He) (@wfyoungblood) reported

    @playnewworld When a game throws out new shinies to distract from fixing the massive **** show it created for itself. A great holiday present would be for Amazon to fix the horrible end game and bugs. Then I might check it out—I love MMOs.

  • MiltonYeoh Milton Yeoh (@MiltonYeoh) reported

    @playnewworld Fix the dam bug .. game is broken pvp r broken every new patch break the game even more

  • XinXuBai XRP | Xinxubai 。 (@XinXuBai) reported

    @playnewworld The current optimization speed is out of proportion to the problems that arise. I am on the verge of AFK, so I would not recommend it to friends. I hope that the game will get better, even if there is no discount, I will recommend it to more people.

  • GameOnRodney Gabe Landerson (@GameOnRodney) reported

    @playnewworld Yo - servers down?

  • SilvaMandy1 SilvaDaBarber (@SilvaMandy1) reported

    Decided to go back to @playnewworld and I was having fun but now I'm out of azoth and there's a glitch that doesn't show any corruption portals on the map....**** man GET YOUR **** TOGETHER.....

  • Thrill_l_Am Thrill_I_Am (@Thrill_l_Am) reported

    @OPxLEGENDARY @xAtomic_Alienx @playnewworld What are sone major issues you've rub I ti the kast few weeks you think they should address?

  • bloody_sunday77 bloody_sunday (@bloody_sunday77) reported

    @playnewworld Gave up #Newworld about 2 months ago.Constant bugs,constant one-step-forward-two-steps-back,constant very strong impression it's still in beta.Endgame as exciting as watching paint dry.Atrocious customer service. Save ur money&try something else,or see where it is a year from now

  • Bruinbrew1 Bruinbrew (@Bruinbrew1) reported

    @playnewworld I've ran in to very few bugs lately and play daily still. I am witnessing an issue with quest turn ins for my faction quests. I hope they fix that

  • OPxLEGENDARY ⚒HMRS⚒OPxLEGENDARY #BLM (@OPxLEGENDARY) reported

    @playnewworld Nah , i think you should give me back 100% of what i purchased on your game, since you just push content out and refuse to fix your game.

  • EQN_13 Mike (@EQN_13) reported

    @playnewworld lol like that will help this broken game … clueless game companies ….

  • soulidarksoul Souli the Dragon #Unleashthedragon (@soulidarksoul) reported

    @VeNoMzShibe @playnewworld Price is no problem since I already have it, problem is if got better than before, while I wait for be a good game, I went to TESO and playing Dark Souls 3 meantime.

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I am loving this game but ran into an issue today... I'm not receiving achievements and titles anymore. (I was yesterday.) The entire achievements screen is blank. Tried verifying integrity of Steam files but didn't work. How can I fix and will I get all of them after it's fixed?

  • Janabi300 Abdulla Al-Janabi (@Janabi300) reported

    @playnewworld The game is trash! Random perma bans, taking forever to Fix duping, bugs…

  • SouperSide SouperSide (@SouperSide) reported

    Luck is completely broken, I’ve been testing it for two weeks now. Same runs everyday before and after patch and after getting the winter event luck weapons. @playnewworld

  • Heron_Ocampo Ronni (@Heron_Ocampo) reported

    @Evadooker @playnewworld @Spotify That is a very broad statement saying everything is broken bud

  • xAtomic_Alienx Shark Biscuit⚰️⚰️ (@xAtomic_Alienx) reported

    @Thrill_l_Am @OPxLEGENDARY @playnewworld I’m also not sure how they would fix that.

  • BckWaterOvrFlow Emily Frost (@BckWaterOvrFlow) reported

    @Diivil92 @Leer09737525 @playnewworld Wrong. Every patch has had a bug list longer than the last and every single patch has started with the line "focused on fixing issues that arose from our (last) update." They made farming wood harder for no reason. They made farming gear harder for no reason.

  • SigynX1 Sigyn (@SigynX1) reported

    @playnewworld I tried support but they told me that it would "fix itself".

  • rubyswins 🌿Ruby🌿 (@rubyswins) reported

    @playnewworld So I have a love and hate relationship with this game. Great bones but the bugs and endgame are so bad that I quit. Getting to 60 was fun but that was it. Got my $ s worth but until they fix their ****, I don't recommend buying this game. Wait a year or so.

  • iLLM0RTAL iLLMORTAL (@iLLM0RTAL) reported

    @playnewworld PvP in its current state is one of the worst MMO experiences I’ve ever experienced. Y’all got hella work to do. Desync Lag No diminishing returns Weapon swapping?? Wtf happened Void gauntlet - overtuned IG’s unending thaw focus on the games core mechanics

  • itsBsaint Bsaint (@itsBsaint) reported

    Playing @playnewworld til' 7 in the morning really hits different. I really want to continue but have to sleep, going again in a few hours! I have a problem...

  • dabszy Dabzsy (@dabszy) reported

    @Diivil92 @Leer09737525 @playnewworld PvP isn’t wars is a broken mess