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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@runglikeido) reported
Kind of disappointed @playnewworld did not think about adding Middle East and South African servers, if they did I don't understand why there's a whole bunch of Arabs on European servers. Another issue is the lack of "language based" servers, a community for everyone.
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Bryce
(@Flexxatronn) reported
@playnewworld I know you guys have your hands full, but can you please fix literally ANY of the ice gauntlet bugs? The weapon is damn near unusable. Ice pylon randomly doesn't go on cooldown, Ice tomb will randomly not activate (but still put you in a tomb and vulnerable)...
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Roland
(@rolii585) reported
@playnewworld Fix your goddamn servers not authorized to playing lag detected wtf
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Zedxrgal
(@zedxrgal) reported
@playnewworld MMO's are meant to be played WITH FRIENDS! I cannot do this? Why you ask? Probably because the server ALL my friends play on is locked to new toon creation. It's been like this practically from launch. Fix your servers! Falias is unplayable!
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Chakalakee
(@spidii88) reported
@soulidarksoul @ZenHeadshot @playnewworld It's ridiculous. We waited years and now people don't want to wait a few hours for them to better the game. People are so entitled and unreasonable nowadays. Live service games will always have downtime - you should know that going in!
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Larry Kippenhan
(@lwkippenhan) reported
@PapaPulse @playnewworld That's the reason for the mid week "spontaneous maintenance" a number of servers have had, they are reboots to help with the issue for a while. You can reach out to the devs via the forum to ask for a particular server to be restarted if it is getting bad.
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themountaingaming
(@themountaingmg) reported
@playnewworld take your time and fix what needs to be fixed. don't worry about the neck beards
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Drakborn
(@MDrakborn) reported
@playnewworld So just because I work and couldnt create a character on launch Im not allowed to play with my friends on same server? Fix this
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RobG
(@RobGGaming) reported
@playnewworld Not all EU Servers are online... fix it come on !
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Timothy Smith
(@ilovepigmeat) reported
@AidanStronach @playnewworld If your gpu actually died then the manufacturer will happily send you a new one for free. The problem only happens with very new gpus so it would be impossible for your gpu to not still be under warranty. If your gpu died please reach out to the manufacturer asap.
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Bone Dancer
(@pracydna) reported
@playnewworld So instead of waiting until midnight to take the servers down, you decide in the middle of the day would be the best option? Who's getting paid to make these decisions? I think you need a new executive decision maker.
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Drachemuschi
(@drachemuschi) reported
@Kyakarot @playnewworld You sound so ******* needy. Tf you want compensation for? Them fixing bugs and issues in the ******* game? To make the experience better? Go outside and touch some grass for once I can smell the neckbeard smell from you.
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elektrajade
(@elektrajade1) reported
@playnewworld Keep saying Configuration Cue problem and kick me out after loggin in in the server
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ryan
(@ryan32102154) reported
@playnewworld I’m just having trouble even downloading the update on steam, I’ll hit “resume” and then it’ll start then immediately stop on its own. Anyone know if that’s just me or?
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Caio Plata
(@BornBySnuSnu) reported
@playnewworld Any ETA or news about fixing Dungeon Instances dsync issues?!?
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Denis Hadzhiev
(@denkatar) reported
@playnewworld A lot of EU Servers are still not workin? What's the issue?
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DevilzRose
(@XDevilzRoseX) reported
@VSquad_Blood @playnewworld Have some empathy for the game devs who aren't billionaires and just working their hardest to get this up and running. I promise you they aren't WANTING these issues, **** just happens sometimes man. Being mad does no good, especially not on twitter.
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danny
(@simlihumus) reported
@playnewworld **** ***** always EU servers . there were 0 problems with US servers
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vulpix
(@Vulpix_At_Alola) reported
@AidanStronach @playnewworld Just get a better PC, i have no trouble running the game above 60FPS on 5120x1440p at max GFX. and if i can do that the generic PC should be able to run this on medium/low GFX at 1080p.
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AJ
(@secret_mouse_99) reported
@playnewworld Cool. Now when are you guys going to fix the Amrine bug preventing many servers from entering the expedition? Have yet to see it acknowledged even though there been a lot of forum posts.
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hdtv00
(@hdtv00) reported
@SKYNYRD96176239 @str8outtamersin @playnewworld He was talking about xbox live being down. During one of the DDoS attacks
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DevilzRose
(@XDevilzRoseX) reported
@VSquad_Blood @playnewworld Trust me, i don't give 2 ***** about amazon but it's not amazon you're mad at, it's game devs. they are doing a job and with any job comes problems some times especially when it's literally the first MMO amazon has put out and the first patch of the game.
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Shocacon
(@shocaconTTV) reported
@Aerisot @phanrok @playnewworld There is faction quest that are only pve for people who don’t like pvp. Just pay attention when grabbing quest. Literally says pve and pvp depending on the row your grabbing at faction quest npc. Problem solved for you.
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Arron Diaz of #3D
(@arron_skill) reported
@playnewworld My main story quests disappeared and aren't on the map cant find a fix to this pls help
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E Ivey
(@EvanIveson) reported
@Kyakarot @playnewworld 2.2 "We do not guarantee service uptime or availability, and we are not responsible for any downtime."
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RAYMOND BRACKEN
(@RAYMONDBRACKEN) reported
@playnewworld Well they didn't fix the "Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (299)" error crashed again, will i ever get to play longer than 20 minutes without crashing, cant be good for my pc.
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Madkingdiamond
(@MadKingDiamond) reported
@Kyakarot @playnewworld Imagine thinking you deserve compensation for them trying to fix THEIR game. Big Yikes
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Chris Roberts
(@Morketh05) reported
@playnewworld is anything being done about the terrible ping to the servers? I have a friend in washington that cannot play on us east servers such as takamagahara because the ping is 150+. Weve never had this issue in any game in the 25 years weve been playing online together.
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MTossen
(@TossenM) reported
@dotGrngr @playnewworld Change to your other weapon, and then back to hatchet. Will fix it.
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OFPBlueFalcon
(@BlueOfp) reported
@Aerisot @playnewworld That's not broken lmao you're just not allowed to fast travel while doing PVP missions. The point behind those missions is that you will have to engage in PVP...well have to if you see anyone at least! LMAO