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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shinjifr
(@Shinji_Studio) reported
@playnewworld No fix from pvp loot(exp, weapon exp)... No French description of gear fix (we have variable code so indescribable text..) Tons of quest was bugged on 58-60 territory and no one was fix! Useless patch again...
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Hermetheus
(@Terrence_Marlow) reported
@playnewworld PLEASE FIX THE CAMP RESPAWN BUG
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xxxTRUSTxxx
(@xxxTRU5Txxx) reported
@playnewworld the world: things is broken! fix them! AGS: we gonna have DT to fix things :) the world: NOOOOOOOOOOOOOO! damned if ya do, damned if ya don't! o.0
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Josh
(@Josh41948599) reported
@playnewworld If they could fix the ice gauntlet lag that would be awesome as wars are impossible to play. 👏
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Jarmz
(@JaimzEdmunds) reported
@playnewworld No T5 Azoth staff fix? Come on....
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Jae
(@Jae25080837) reported
@playnewworld so Im a bow player. Whenever I shoot an arrow, the arrow appears beside my bow and teleports to the enemy instead of flying through the air like an arrow should. Goes the same with staffs. Gonna fix that?
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Sam🍋〽️
(@SwangKBk) reported
@playnewworld Any update on the Reekwater quests getting fixed? It is probably the most gamebreaking problem in New World right now.
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Eric 'Diablo' Murillo
(@DiabloEMT) reported
@playnewworld Can you please fix de healer delay autoselfcast bug ? And the area bug that heals u instead the one that you are targetting please? It's very annoying to lose a fight/war due to bugs... And ofc the Azoth Staffs... I don't understand why you didn't hot fixed that things tbh.
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lcraft
(@Nek75868641) reported
@Call_Me_Typo @playnewworld Same problem here....
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Chaotic Parasite
(@ChaoticParasite) reported
@playnewworld Europe and USA and Asia are different regions Amazon. Do the patch when it is suitable for the region not you. What a service is this.
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12312323
(@messiah_2397) reported
@playnewworld when are you going to fix Outpost rush and lvl5 azoth staff... Lvl60s literally have nowhere to efficiently farm gear score...
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Shezzz
(@Shez_LoL) reported
@playnewworld There is a bug when you pick Gravity (the one that helds foes 30% longer), then your reap doesnt deal any dmg. Please fix.
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Cha0ticwo1f
(@cha0ticwo1f) reported
@playnewworld the problem with your maintenance is the time it takes to do it, that's the only thing I will never understand from a A4 long patch note with only 2 sections
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KΣRO
(@Kero0k) reported
@playnewworld What about Tier 5 Azoth Staff not working right ? I cant see any changes in that matter
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hani alghamdi
(@hitlar07) reported
@playnewworld we need fix war ASAP
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Dae
(@Daelerion) reported
@playnewworld When do you fix lategame? (lv. 65 portals dont work.)
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Temsen
(@SlackerCrew) reported
@playnewworld So, the Tier 5 Azoth Staff fix is not in the patch notes, which a dev on dr Lupos DMs said it would be. Do you guys intend to fix this with a high priority or? No words about it and it's making us players unable to do level 65 Corrupted Portals.
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Larbe
(@irakli_Zz) reported
@RicoFromNY @playnewworld Do others have same issue with that CPU ? Coz i run Ryzen 5 3600x and its fine
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Mikesgonemad
(@Mikesgonmad) reported
@playnewworld Fix 570-80weapon quests pls thenksss
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mats guldhaugen
(@GuldhaugenMats) reported
@playnewworld ur actually trash lol. didnt fix anything with ur 7 hour patch last time
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Typo
(@Call_Me_Typo) reported
@only1_obli @playnewworld Well I mean if my shifts were not so long then I wouldn't have an issue, but anyone that also works really long shifts it feels like forever until you get another day to yourself
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Chris Sanders
(@ChrisSa92526473) reported
@DoxxyClean @playnewworld o and don't forget about the lag exploit which some companies are doing to win a war. Your game has too many exploits and bots + gold sellers. seriously billion-dollar company and they cant take tips from other MMO's lol
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William McConville
(@JiffSed) reported
@playnewworld Still no Fix for the Corruptions? why do we have 3 staffs?
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Loki
(@Davidcuellos) reported
@playnewworld Tier 5 azoth portal fix come on!
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FΛKKIП
(@FAKKIN_) reported
@playnewworld So we are not getting this week either the server transfer? Our community is splitted in 2 servers and it's a big problem, destroying the experience. + We need company improvement, logs mainly.
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DANIMAL
(@TheDanimalUK) reported
@playnewworld The stuttering issue been addressed? Seen more and more moaning about it
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Joey
(@cxllmejoe) reported
@playnewworld Still no fix for the T5 camp quest that was meant to be fixed in the previous update and nothing about T5 azoth staff?
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*******
(@willybattery) reported
@nqcKRATOS @Its_Bogz @playnewworld This is the stupidest **** I've seen. If that's an issue I'm worried how do you manage your life every day irl.
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Marc 'Omni' Busby
(@UKEL_Omni) reported
@playnewworld Doubt you read replies on twitter but if you do: - improve chat, it's abysmal. - fix motd for companies. - give us a way to better communicate in a company, in game mail maybe? - just improve companies in general.
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staxyyy
(@staxyyyVAL) reported
@playnewworld when you will fix swiming?