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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Redz
(@Ayo_ItzRed) reported
@bitbytebits @arsmaxx @playnewworld Don’t try to avoid the reality of gaming for decades now…Cyberpunk could fix the game, the last patches have been great although more work is needed…Reviews prove how people feel about the game, if you don’t like it that’s fine, just don’t expect others to feel like you
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Skoot🇮🇪
(@ItsSkoot) reported
@escape1979uk @ItaAndyOfficial @playnewworld It’s not the game it was already shown that it was a problem with the 3090 cards. Certain ones were failing. When the new cod dropped the same 3090s also started to fail
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Matthew O Doherty
(@Jaggeh_ie) reported
@playnewworld will the upcoming patch fix the infinite spawning enemies in ebonscale and reekwater quests?
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Gamer-Man : Jacob
(@WightBoyOS) reported
@playnewworld "To those players who are waiting to use their tokens until these contracts are resolved, a recent service change should have unblocked those with invisible open contracts." Lies still stuck. Going on 15 days :(
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Deezlar
(@escape1979uk) reported
@ItaAndyOfficial @playnewworld Glad for you mate. I know a lot of people loving it. But on launch it blew my 3090 which I was able to RMA. There is a problem with this game that Amazon need to acknowledge and fix. (Not the same beta issue)
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iBeardedBot
(@iBeardedBot) reported
Anyone else lagging so bad on new world today that heals won't work? El dorado West is down bad #NewWorldMMO @playnewworld
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Taylor
(@Taylor13566065) reported
@playnewworld Yes, but was your crafting attempt failed? Over and over and over again? El Dorado servers are janky. Why do servers at capacity have combat tracking, crafting, and gathering lag? Always
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Zitron
(@Zitron_YT) reported
@playnewworld My Graphics card dead while playing New World. So please fix this @playnewworld before doing anything else. Now I can't play anything cause of this 😢. So since it happened to me all my friends stopped playing this game.
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Daniehwtf
(@Daniehwtf_) reported
@BradenLola @playnewworld fix all game xD
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Mike Roat
(@91Roat) reported
@playnewworld Hopefully they will fix people getting banned for making new characters to look before switching servers.
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Paragon Panda
(@paragon_panda_) reported
@playnewworld Guys! When do you think about fixing housing. I got an aggressive girlfriend at home cause every time she want decorate her 2 houses the game freezes. Please fix it! Please! My girlfriend is on the best way to become a ******* fire-spitting dragon and I'm next to her 😐🐉🥵
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Shelby
(@RealShelbueno) reported
@playnewworld the hammer is absolutely broken. You get CC locked for 10 second and die. Balance your game… Jesus
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Eşşeksıpası
(@Eeksipas1) reported
@playnewworld Seriously.. how about fixing game first. Lag all the time in main cities such as everfall... 30-40min queue to play.. anytime game crashes or lose internet u have to wait over and over again... how about putting layers to game?
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TaxEvasion
(@oldguyonline) reported
@escape1979uk @ItaAndyOfficial @playnewworld Evga has already admitted that the issue was on their end
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UnsungCesspool
(@UnsungCesspool) reported
@playnewworld HOW ABOUT FIXING YOUR ****** *** SERVERS?! Its been a month and a half and there is STILL no D/C protection! Getting DC'd mid war, and coming back into a QUEUE is ******* idiotic from ANY modern gaming company. FIX IT FFS!
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Sami Heiskanen
(@s4mp0) reported
@escape1979uk @ItaAndyOfficial @playnewworld it's already debunked that it's purely the game. Cards that got smoked were having solder problems.
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𝓙𝓪𝓶𝓲𝓻𝔂𝓸
(@O_z_O_o) reported
@playnewworld Try to fix no reason BANS! before new content. Dozens of people get perma bans without any clue what they did wrong. When we ask customer service they just say "you banned for cheating" while fish and gathering bots dancing next to them even though we didnt commit any cheats...
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𝓙𝓪𝓶𝓲𝓻𝔂𝓸
(@O_z_O_o) reported
@playnewworld Try to fix no reason BANS! before new content. Dozens of people get perma bans without any clue what they did wrong. When we ask customer service they just say "you banned for cheating" while fish and gathering bots dancing next to them even though we didnt commit any cheats...
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Deezlar
(@escape1979uk) reported
@s4mp0 @ItaAndyOfficial @playnewworld I can't say this enough.... "No" It wasn't a solder issue at all. It was a blown power stage. You're repeating the beta issue which WAS a solder issue. This is different. The game is causing the card to draw over 100% power on menus, even set at 80% power max
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Deezlar
(@escape1979uk) reported
@ColeHayes0 @playnewworld No sadly. Blew my Gigabyte 3090 (not the same solder issue as the EVGA) Amazon washed their hands of it despite several reports of the game causing too much power draw and the frame rate capping still not working Mine was RMA'd. Not touching the game until a confirmed fix
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Peter Wong
(@Original182) reported
@itzSpyda @playnewworld You could report this issue and see whether or not this is unintended.
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Dariel Becker
(@the_tacbacon) reported
@Onyx1831 any idea why players using mobile T-Mobile Hotspot get the "Unable to establish connection with the server" error? @playnewworld
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Damn Wizard
(@curtis_fugitt) reported
@playnewworld could you guys fix voidbent helm and boots so they can be dyed? 🙏
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HavoK Buhan
(@HavoKBuhan) reported
@playnewworld Please stop banning people for mining orichalcum ore. my brother got banned sitting behind me for cheating while mining orichalcum in restless. The forums are also showing this issue and Amazon just told him he isnt getting un banned and to stop asking.
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.
(@ColeHayes0) reported
@escape1979uk @playnewworld Thought this was only an issue during the beta ?
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Vehzx
(@Vehzx) reported
@itzSpyda @playnewworld Considering it's literally not possible to get back to back gold drops this isn't an issue
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Jack
(@Jack_LC31) reported
@playnewworld The transfer issues aren’t widespread and doesn’t hurt the people that they don’t work for. I hope merges come before the new year then. Another month and a half to transfer is unfortunate.
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Sedgythurgo
(@Sedgythurgo) reported
@RevZareh @playnewworld I’ve been emailed after my appeal (9days waiting) and they told me my ban had been removed. Still can’t login yahooooo
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Xero Reynolds
(@xerjester) reported
@playnewworld I love your game. I do. But seriously, please fix the respawn time. It's overwhelmingly fast in some areas and makes it nigh impossible to complete certain story quests until you're greatly over-leveled for them.
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Aye
(@itzSpyda) reported
@playnewworld I feel like this is something you should decide to fix in the near future instead of banning players.. Cause let’s be honest. A YouTube presents this to their community, most likely 90% will be doing this “exploit”. to gain an advantage. Happens in a lot of other games.