New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/24/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewMuoio matthew Muoio (@MatthewMuoio) reported

    @playnewworld please fix the stamina bug that makes your character look exhausted and does not allow you to dodge roll and block. I get it every 10 mins or so esp in pvp. I got it once simply fast traveling to a new town ..

  • HarikLt LT_Biscuit 🇦🇺 (@HarikLt) reported

    @EricGalenzoga @playnewworld Same and audio issues

  • Vuhnylla | TEC | Vuhnylla (@Vuhnylla) reported

    spending the whole beta finding the elk around Eldergate.. why is this still an issue @playnewworld

  • Darksageron Ron Lever (@Darksageron) reported

    @playnewworld Just requested access to this I know you can't look for specific accounts but my steam account is darksageaura. If you can possibly approve that as soon as you can that would be awesome but I have no problem with waiting.

  • AmiableRogue12 AmiableRogue12 (@AmiableRogue12) reported

    @NuFo @tsundokugames @playnewworld I mean you could just not play until release. These betas are literally just for stress testing so we don't have major issues down the line

  • itsnoburu Noburu 🫐 VTuber (@itsnoburu) reported

    No Apex stream tonight, am the big sorry! Instead I'll be chilling playing @playnewworld. I'm pretty excited for this game to (one day) release and since there's an Open Beta going on, might as well get my fix before the official release!

  • tumamalagata Nico (@tumamalagata) reported

    @playnewworld Anyone having blue screen issues? My pc should handle right the game but keeps happening after 20-30 min.

  • AhmetW_ Ahmet Winchester (@AhmetW_) reported

    @playnewworld Thus far I've been loving it, however there are some performance issues especially in settlements and that weird soundbug where the ingame music just chops on/off randomly. I use a GTX1060TI so I dunno if the game is too demanding, or the performance not quite there yet

  • Alex25233893 Alex (@Alex25233893) reported

    @playnewworld Didn’t get email but it appeared in my steam library, but when I launch the game it says no product information found. I have verified game files and am currently reinstalling it, does anyone know the issue?

  • minaah71 Minaah💙🦄🌈 (@minaah71) reported

    @playnewworld Just tried testing New World today as a physically disabled gamer (one-handed, lefty) & had issues with getting my Win10 software keyboard to work properly w/game. Any accessibility folks I could chat with? Hate to miss testing & enjoying the game for this open wknd

  • DamnDizzi DamnDizziTTV (@DamnDizzi) reported

    @playnewworld is anyone else having audio issues? I reinstalled the game twice already. Audio when the game loads then all my audio stops until I exit the game ;(

  • Xandaozinh0 Xandaozinho (@Xandaozinh0) reported

    @playnewworld i still have a lot fps problems on the city or places that have a lot people. i have a RTX 3070 and i play on low settings but my fps drops from 120 to 30 or 20 on the city, i dont think thats right but i just want to give the feedback

  • ForGiven_TTV ForGiven_TTV (@ForGiven_TTV) reported

    @playnewworld Anyone else having an issue where when you first go to play your guy is like stuck swinging the sword and you can not do anything else? This is happing to me when you first try to play and your doing the little tutorial. Yes I have change the mouse to see if that was the issue?

  • Mattmcb_1 matt (@Mattmcb_1) reported

    @playnewworld Omg your game is more broken then it was before i keep getting the not being able to roll bug

  • Genevacomplex Genevacomplex (@Genevacomplex) reported

    @playnewworld So are you just going to ignore that people are having issues with their fps even in town? Mine stays around 40 in town no matter what setting I put it on. And I tried all of the troubleshoots.

  • draconuslg RG | Draconuslg (@draconuslg) reported

    Anyone else in @playnewworld have an issue being unable to attack with another weapon once you equipped the musket

  • Mattmcb_1 matt (@Mattmcb_1) reported

    @grimsbeard @armyzmonster @playnewworld Its a known bug from previous beta that you could get rid of by dueling someone and letting them win but now the only fix is to log out for 60 seconds

  • hstlongshot ARTMlS🇺🇸 (@hstlongshot) reported

    So whats with the bad request to login I cant even make my character @playnewworld

  • kjinx0187 Kjinx (@kjinx0187) reported

    @playnewworld is there a problem with the US East servers? I keep getting @mm_connerr_rep_timeout connection error for the last 3 hours...

  • CanisoTweets Caniso (@CanisoTweets) reported

    @playnewworld I tested something Weapons all now fixed but the most Problems the Server is not good enough with 100FPS its feels not smooth, Audio Problems , Relog sometimes Bug than I start at Tutorials Area after sec Relog it's fixed

  • LuxasBrewton Lucas (@LuxasBrewton) reported

    @playnewworld Can we expect to see the dodge roll bug fixed on release? It is incredibly frustrating to have to die everytime to fix it.

  • MoonshineGG_ Moonshine Gaming Community (@MoonshineGG_) reported

    @IamXpebbs @playnewworld How do I fix it plz I must know

  • Synth_Gaming89 Ghost (@Synth_Gaming89) reported

    @playnewworld Played it, really like the game minus performance problems. For me the game was locked to 45 FPS (not unplayable but meh) regardless of settings/resolution. Dunno how much of this is server load (went on medium server) or new area stress but yeah it chugs lol

  • arHighnes420 ARH (@arHighnes420) reported

    @playnewworld getting a glitch where my dodge roll won’t work and I have to re log and sit in que for it to work again. Plz fix :)

  • DFdezLois D F L (@DFdezLois) reported

    @playnewworld This is a wa, but it not solve the problem of the queues

  • Neilkim39200933 Neil kim (@Neilkim39200933) reported

    @playnewworld I keep lagging out like 8 times in the beginning of every pay session.

  • GordyVmusic Gordy V (@GordyVmusic) reported

    @playnewworld my character can’t dodge, please fix

  • CanisoTweets Caniso (@CanisoTweets) reported

    @playnewworld I tested something Weapons all now fixed but the most Problems the Server is not good enough with 100FPS its feels not smooth, Audio Stück, Relog sometimes Bug than I start at Tutorials Area after sec Relog it's fixed

  • ace_nine11 Wells (@ace_nine11) reported

    @playnewworld please fix master Henry quest. Thing is absolutely ridiculous…

  • Robinette28 Joey Robinette (@Robinette28) reported

    @playnewworld fix the spawn rate of master henry