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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jaithorn
(@ttvfail) reported
@leachbeats @JeffBezos @playnewworld I mean that's now after the work the devs put in to fix it. What I'm stati g is the first 3 days, which were shocking and using the wrong information. I'm not discrediting the devs or game I enjoy it and the devs worked hard, just stupid articles using misleading stats.
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Eevee_WInters
(@eevee_winters) reported
I keep getting a connect error not authorized to use this client error on #NewWorldMMO @playnewworld What is going on. Anyone else having this issue? #NewWorld
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Luis Gomes
(@creativewild) reported
@playnewworld @playnewworld what about people that are already in that server and can not even enter... I just spent 7 hours on a queue for the game to crash and i am back at 2647. All of this grief just so you could showcase lumbyard... **** you
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Shay Meredith
(@ShayMeredith711) reported
@playnewworld You should be embarrassed to have this problem. Minimum 6 hour queue to play with my friends.
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StillChanChi
(@StillChanchi) reported
Does anyone else have issues creating a message of the day for a company on @playnewworld? The hotkeys arent disabled when typing so hitting any of them closes out of the MOTD
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Randall Flagg
(@stuggybear) reported
@playnewworld Honestly another day 4 of us start to q at same time, only for two of the party to get "failed to join q" error when they are <100 in q. Important to play with friends? We have no chance. How about you fix the damn q system first.
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Tarellion
(@Tarellion) reported
Hey @playnewworld some commands - such as Map and Social, possibly others - keep you from typing in a "Message of the Day" for your Company. I haven't tried to re-log to fix it (dodging queue times), but it has got to be a bug either way.
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Στέφανος Θράκας
(@StefanosThrakas) reported
@ArpitMundraftw @playnewworld I am having the same issue. Have you found a solution ?
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Dogba
(@djdogbagaming) reported
@JeffBezos @playnewworld Fix the ******* queue times homie
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BeardPhobia
(@beardphobia) reported
@playnewworld Please, PLEASE!!!! Add a grace period when you disconnect. A minute or two. I just got disconnected due to a error while doing Amrine. "Server timed out while trying to describe the world". 2627 in queue... No more playing for me then... #NewWorld
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Deuce
(@HugeDeuce) reported
@GFUELesports The @playnewworld login queue
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.
(@iForeman12) reported
@playnewworld can you PLEASE for the love of god at least add a system where if you have to close game or relog cause of a bug or freeze issue that you get priority of re-entering? I didn’t want to stop playing I was forced to close the game #NewWorldMMO
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KriticPanda
(@KriticPanda) reported
@playnewworld Also the evade ability from rapier aint working, using it before the attack lands still taking damage. Please fix this, makes rapier gameplay unbearable.
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Fridgelord
(@pimzut) reported
@playnewworld Hopefully you guys somewhere along the way add a working option to rejoin after a crash. every day i crash up to 1-3 times resulting in a new 2h+ queue
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Justin A W
(@Dumdik) reported
@DATA_BYTE_ That is dumb @playnewworld. Fix this mans account!
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Siv
(@Clerify0) reported
@playnewworld Server: Duat. Are you guys aware that we cannot do the Amrine dungeon? Not sure if this is a common issue for all instances... but we can't even finish the last boss. We went through the laggiest pain to get to the last boss, then we had to just decide to quit.
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anarcodoomerˢᶜᶜᵖ 🐍 #GoRED
(@anarcodoomerxxx) reported
thanks for banning my account for 1 day, @playnewworld and don't help me at all trying to solve this issue.
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KKINALI_TV
(@kKinali_TV) reported
@playnewworld All right, I'm gonna quit NW until you fix it. I crash when I fast travel, sometimes when I start expeditions, too. The queue itself is ridiculous. Instead of opening more servers, there should have been a better option. Or free transfer with the new servers.
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S. Moody 🏳️🌈 (she/her)
(@MsCat731) reported
@GameRant @playnewworld Actually doesn’t work anymore. Amazon games sent out a hot fix so you have to confirm you’re still there every 10 mins
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Arjun
(@dinkinfliicka) reported
@playnewworld The error messages are gone but now I just get kicked from the queue after 4 hours without a message. :)
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🔥 Senichiro 🔥
(@Senichiro_LP) reported
@playnewworld fix the only 2500 people in one server cap.... it isnt a mmorpg its just a rust server...
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Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
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Sobratt
(@SobrattGaming) reported
@playnewworld U are a bunch of noobs in terms of creating games, u better keep sending packets and giving ur boss the money he need to send his ****** spacecraft to the moon before his boyfriend musk does it, 3 days after the game release, endless time Q, and after that crash and again Q
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.
(@iForeman12) reported
An example of why this whole thing is ****** is I was recalling to my inn and game froze now I’ve been stuck in queue for over an hour because of your issues @playnewworld
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EverythingLEAGUE
(@EverythingLEAG5) reported
@playnewworld tbh dont know how ******** u can defend this i have 50 hours in the game already and nearly 20 is queing like ffs man just get que error and finally got in early today and got fatal error .....
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Dave
(@41225_Lev) reported
@Kyle97759534 @playnewworld Make sure you have your fps capped, regardless of how good your pc is. The game will just continue to use resources until GPU / CPU overheat and you black / bluescreen. I capped fps and havent had a crash since
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John_Adams1
(@JohnathonAdams0) reported
@TheKoreCow @Bandeta2020 @playnewworld Every single person on here spent the same $40 you did. Nobody asked you to buy it nobody held a gun to your head. Every single game especially MMOs have issues on launch. Relax. Play something else in the meantime. You chose the high pop server.
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Rich B 🏴
(@rb_cymru) reported
@playnewworld "Failed to join login queue, please try again", when it went sub-500 from 1600 starting queue, havent been able to play since day after launch now for massive queues or errors and being bounced out in frustration, please sort this its incredibly frustrating now.
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Rob Ashmore
(@RobAshmore3) reported
from
Chapin, South Carolina
@JeffBezos @playnewworld Ever had an issue with the NSA? Talk about setbacks. You know who.
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KisshuTheStein
(@KisshuTheStein) reported
@playnewworld wow... playin on server... lag detected... server connection lost reconnect... and now queue... FOR REAL?! what is this ****... that's totally dumb!