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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jacob
(@DontTakeMeOn) reported
@playnewworld None because its boring, fix the spam healers and trash bow users.
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Occam's Eraser
(@owenvyse) reported
@playnewworld I don't like any of it if I'm honest. Never liked fishing and I don't really want to play Guitar Hero. I do like the changes to dungeons, gypsum, perks etc though. Disappointed in the missing dungeon and group finder but no biggie. Main issue is instability/bugs post patch.
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WolfpackCasey
(@WolfpackCasey) reported
@playnewworld I would really like to play your game, but the horrible coding just makes it impossible. Constant lag and disconnects. Game asks me to check my internet, while I have a Twitch stream running fine on 2nd monitor. How can you still not have this fixed?
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Bittersweet
(@DarklilithBlake) reported
@playnewworld When you will really fix the desappear of the skill when impacting against terrain?! Beacon and other skills still bugged.
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Zingala
(@Celinecarlier81) reported
@playnewworld No product information found, cannot initialize gam. Please contact customer service for this product.
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Brinjolf85
(@MattiaCrosara) reported
@playnewworld fix the world tranfert
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Johny Yohn
(@Yohnie_) reported
@itsNischall @playnewworld You def ******* about it being too hard bc you don’t have enough time to play. Sounds like a personal problem big guy. And yeah I got 750hrs and have 2 professions to 200+ without even trying. Stop being being a ***** and wanting everything handed to you.
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Subourbia
(@Bourbon_Gamer) reported
@playnewworld Can you fix it so if I accept OPR with someone playing music nearby I’m not stuck with half the screen filled with a performance?
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JÉR1CLES
(@JeeeZK) reported
@playnewworld FIX AZ0TH VIALS
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Zachary Pleat
(@zpleat) reported
@playnewworld This is great! But please fix the bugged Bestowment upgrades on Valhalla and other servers.
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Majkel Trastulii
(@Lahaine888) reported
@playnewworld Why i cant login to gamę !!!!!! Crash alll day !!!
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Jaxon Putzo
(@JaxPutzo) reported
@playnewworld The Medleyfaire is great but what about all the stuff you broke that you were told about first week if the PTR and STILL BUSTED!!!! Lifestaff, Great Axe, Fire Staff & Hatchet.. After almost 7 weeks of being told about this HUGE issue, fix it!
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Alex Travagin Chatalov
(@alextchatalov) reported
@DannehTV @playnewworld In SA server we have a big problem, Amazon made merge again and now in SA has only server, it's super population and has queue than more 500 players.
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MissBlueEyes
(@M1ssBlueEyes) reported
I’m very close to never PVPing in @playnewworld again. Had a war where our side had almost 20 DCs and the other side only had 2. Apparently some “Lumber Yard Error”. Literally unplayable atm.
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Eleccytronics
(@eleccytronics) reported
@playnewworld I like the event, unfortunately my friend is left handed and uses the cursor keys for WASD which cannot be mapped in-game. Anyone with this (careless coding) problem, one solution is MS PowerToys to map cursor keys to WASD. Too late to play the game by the time we found this out
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Me_Myself_&_I
(@AntonioCaseiro) reported
@Av3M0rt3m @playnewworld I am having the same "problem"...I am storing them in a city... Maybe in the end we can trade them for tokens and then trade the tokens for buff food...
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edward montgomery
(@edmontgomery01) reported
@playnewworld The azoth problem is what pushed this patch back
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Ben Kross
(@BenKross2) reported
@playnewworld PLEASE fix the Gravity Well bug! it keep disapperaing whenever I use it
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Adamigo50
(@AdamAdamigo50) reported
@playnewworld Would be nice to get drops fixed. I've tried to farm Overseer Levy with bunch of ppl, but still. Drops from 500-600. Even after boosting his lvl to 63 I got still 503GS drop which is just annoying. (And yes, Im 625 expertise on all slots) please fix it.
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Devon Kamplain
(@DEXGENGAMES) reported
@adapt_able @playnewworld When did they fix this? Because I just did this last week and it wasn’t fixed.
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Devon Kamplain
(@DEXGENGAMES) reported
@playnewworld ReInstalled, tried to swap servers, couldn’t swap due to a bug where it was saying I had things listed on the market board even though I haven’t played in months. Contacted support, never received a fix and uninstalled. New World in a nutshell.
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Israel Alejandro
(@gunaguru23) reported
@playnewworld Thank you for fixing the most important: Azoth Vials. Now, what are you going to do as a compensation, to retain players, for the problems that this bug caused to the players? Or it is OK for you guys to not retain a player base?
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Tarellion
(@tarellion) reported
Is it possible at all to change the login music to the original @playnewworld?
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Nick Bollman
(@NickBollman69) reported
@Rrkeiel @playnewworld Y’all cry for them too roll the stuff out then u cry even more when they do and something is wrong… lmaoif it needs some more work fine let them do it trust me they want to get it out as fast as possible without problems or else more of y’all cry
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Ben Kross
(@BenKross2) reported
@playnewworld PLEASE fix the Gravity Well bug! it keep disapperaing whenever I use it
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chris frohling
(@chris_frohling) reported
@playnewworld Loved your game till the update came out and now it's not even playable for me, every 5 seconds I'm stuck in "lag detected" and it lasts about 20 seconds. Not sure what changed but I sadly have to quit till the issue is fixed.
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Reverend Big M
(@BigM_TV) reported
@playnewworld @BenKross2 It's the same issue AGS thought it fixed.
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Felipe Andres (Invicto5000)
(@FelipeA77253204) reported
@playnewworld And more servers for La this game??? Im weiting 1 hours for play all tieme and im entry my ping is 200 o more fix this game
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Sherm
(@cc8f2371e5c8483) reported
@playnewworld I do not see any fix for the que counter showing the wrong number. 1 for example for an hour. Also no mention of any plans to help reduce que times. Come on peeps......
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Jaxon Putzo
(@JaxPutzo) reported
@playnewworld Fix beacon and orb, protection, gravwell, fireball... both reported broken first week of the PTR 6 weeks ago, get your **** together