Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Online Play (50%)
-
Sign in (25%)
-
Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Grantis 🌱
(@Grantis_) reported
@playnewworld @QwerdyTV 👏PLEASE👏FIX👏FISHING👏AND👏ADD👏SWIMMING👏BEFORE👏LAUNCH👏
-
Nathan Reynolds
(@BrickbrigadeTV) reported
@playnewworld When I’m not working on college work, I’m watching anime, and streaming either valheim or Naraka BLADEPOINT.
-
SABER #NWcreator
(@ItsSABER_) reported
@ckichcal @playnewworld MMOs because it helps with server load and makes taking time out of work easier also help so they can be in office to fix problems which is common for a MMO launch unlike FOS games that usually do not have game breaking bugs on launch
-
STLzBestBeard
(@ChuckDaDriver) reported
@playnewworld I get to spend my first few hours in New World playing on EU servers so I can get a name, then login NA gets my name hopefully, and go to bed with NO progress...Thanks for the staggered launch!!🙄
-
TheHRMMoose
(@TheHRMMoose) reported
@playnewworld Working and sleeping. When I'm not working I'm sleeping. When I'm not sleeping I'm working.
-
Anubis
(@Anubis9500) reported
@ItsSABER_ @playnewworld For me personally, it comes down to this. Why should I have my first play of the game on launch day affected by their miscalculation? They have not attempted to either own their mistake or fix it, which I consider bad form. At any rate, thanks for your comments.
-
Anubis
(@Anubis9500) reported
@ItsSABER_ @playnewworld The current launch plan, means American may well end up playing before Europeans as they stay up late to name-grab and test builds while Europeans will either miss out or have to wake up early. This was not a good strategy if it has caused this creation and deleteion issue.
-
GojuSuzi
(@GojuSuzi) reported
@Kaishinor @v0idheim @playnewworld Problem is that a large number of streamers have 'confirmed' otherwise, and Amazon haven't yet given an official announcement. So most people either believe it's global lock, or aren't sure but will act as if it is just in case. EU servers will tank.
-
Sinnamon_Troll
(@Sinnamon_Troll) reported
@DeezlyOG @JohnPrahl @playnewworld I agree! My fingers have trouble spreading over a key board and quickly hitting buttons that are not next to each other. Controllers are the way to go!
-
A
(@X2Eljusticiero) reported
@playnewworld If names are global, it’s going to be impossible to play in EU, gg. Please fix this big problem.
-
Mohamed Abdel Monsef
(@MhmdAbdAlmonsf) reported
@playnewworld we are players from egypt. we want to play the game in eu servers with out vpn and you guys said that the game is global so can you guys help us and solve this problem? we just need to play the game in eu servers from egypt with out using vpn
-
Nate Postmus
(@DaPostman_) reported
We coming back to streaming on Tuesday with @playnewworld. Hoping the login waiting times won’t be too bad
-
Pleiadeez
(@LD_Pleiadeez) reported
@playnewworld wondering how long its going to take for the EU servers to crash when everyone in the world logs on them to save their names / company names xD
-
Sharpy
(@sharpy009tv) reported
@playnewworld @QwerdyTV I wanted to mock the harvest time of a stone pick axe with "you could probably compose this while waiting for your big iron node to be mine" But honestly, if it wasn't for progress reset after beta theres no issues with it. Honestly has felt like the longest 14 days! I Wanna play
-
SABER #NWcreator
(@ItsSABER_) reported
@blazkowich @vuk_ninja @playnewworld not everyone wants or should buy a pc, money is also a problem
-
✘ NOVΛ ΛLLEY ✘
(@ApexAlley) reported
@playnewworld I've returned to old MMO's to get my fix whilst I wait... I just wanna chop me some trees!
-
K1ngBees
(@K1ngBees) reported
Looks like I will be downloading @playnewworld twice. New computer ETA is "maybe" end of next week. Don't think I will ever order from @iBUYPOWER again. They don't care about their customers. They have my money so they don't care how long it takes to fix their screwups.
-
Eric O
(@Durly1718) reported
@playnewworld @AnthonyKongphan The trolls that plague the WoW community are in your comments as well I see so I'm here to offer some positive reinforcement since they refuse to help fix that game.
-
Rathuzen
(@Zarallonis) reported
@playnewworld my goal is to be able to login lol those servers are going to be wonky
-
Warmaster
(@Warmast44200762) reported
@bearlikelion @playnewworld You'd think that in 2021 they'd have solved the dilemma of multiple users with the same name. Discord and XBOX have it figured out, but Jeff Bozos and Company aren't there just yet. The hashtag solves this issue.
-
Iamflorr
(@Therealflorr) reported
@TeamBKO @playnewworld False. It's not hard to manipulate CSS to make it look like you're legit. All official statements come from the website and their twitter, none if which have addressed the issue.
-
Politics
(@DemocracyIsGone) reported
@_Qui_xotic_ @playnewworld Games often launch on Tuesday’s so people don’t cry all weekend how the game and servers are broken
-
🌸AphraelAmarantha (PSO2NGS: Ship 1)🌸
(@AphyAmarantha) reported
@TeemoPlayers @TsetsegLewds @playnewworld My problem with it is not the content (exceot for pvp, but that's a different topic) but the aesthetic. It looks like generic fantasy mmo #5432. It doesn't look unique. Additionally, it looks dated to me. BDO looks better. x.x
-
SABER #NWcreator
(@ItsSABER_) reported
@Anubis9500 @playnewworld Problem is the choice they made is actually great long term it just has 1 major problem which is the whole name reservation thing in the long term global names allows for global server transferring and staggered launch means less server problems overall
-
NamiToTheOni
(@harrypo28716299) reported
@playnewworld Whoever came up with the idea of GLOBAL names... needs to be fired... like wtf.. Flood of EU server is gonna be horrible... your servers are gonna crash and be overloaded because of this decision... good job...
-
Imperial American
(@BadBatch1776) reported
@BabBimmaBome @Gnitepracdlo @playnewworld I've got a bunch of names I can chose from. It's more a principle issues. AGS should fix a glaring problem. But low iq idiots like you accept mediocrity in gaming much as you do in real life, that's why you are a failure. I feel very very sad for you kiddo.
-
Freeeeloader
(@Freeeeloader) reported
@playnewworld Redeeming Deluxe Edition items question: Do we get to choose to what character that claims deluxe items. Or will it go to the first account we create? That would cause some issues for those that want to lock their names and Company names from other regions.
-
Anubis
(@Anubis9500) reported
@playnewworld Release the game Globally at the same time to avoid the prblems you've created with creation and deletion of characters and the filling up of European servers. Or change the name lock to regional. Fix the problem you created, own it, don't role with it.
-
OGKevinBacon
(@OGKevinBacon) reported
i'm so bored of games right now 2k is solid but the entire cruise ship was broken this whole ******* week grateful @playnewworld is about to drop
-
Snuggle
(@oSnuggleBunnyo) reported
@playnewworld Plotting my login time to reserve my name on eu server