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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dre Vazquez
(@drevazquez007) reported
@playnewworld Woke up early for this?? People who are NEW trying to get into the server are getting IN but people who have already been in the game and got kicked because a game crash have to wait more time?? What a waste of a game. Expected more from @amazon and @playnewworld. Very SAD
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Philippe
(@checoinFTW) reported
@playnewworld ******* AMAZON NOT EVEN ABLE TO HAVE DECENT SERVERS ON THEIR OWN ******* GAME AFTER 3 BETA HAVE SERVER PROBLEMS. FFS
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NateGoes
(@N8Goes) reported
@playnewworld fix your servers/queues im stuck at 268 for over an hour
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Marcel Godenau
(@GodenauMarcel) reported
@playnewworld @FelixScollen You are not addressing the problem at all
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.
(@goodboykola) reported
@BabBimmaBome @playnewworld yeah after release day when they already knew about this problem in beta. multi million dollar company should easily get 1K servers
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The Truth Teller
(@3GoneRouge) reported
@playnewworld you should have worked before to avoid this. Standardizing a large number of logins attempt failures and insane queues as a "normal and acceptable" is completely wrong and unfair to all thos people who invested hours into feedback hoping we'll get to enjoy the exp -not OLD issues
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twitch.tv/batmago
(@batmago) reported
@playnewworld 3 hours waiting. Negative review on steam, fix SA servers.
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John
(@XboxJonno92) reported
@playnewworld Didn't have a single issue when playing on launch, queue lasted a few mins at most. Only stopped playing after over 5hrs because I had to come to work. Been great so far
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Pencho Bogdanov
(@zed_111) reported
@playnewworld @FelixScollen I have been interested in buying your game,and i will continue to wait, because who could imagine it - i want to play with friends. So no news on me paying for the game until you fix it.
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Felix E.
(@GarstigerZwerg) reported
@playnewworld The main problem is that our Company is playing on Server X, so I can´t just play on the new added server Y. The Possibility of a one-time server switch would be a good solution. We can play, and if the situation is better, we can come over to our friends on server X.
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jppgaming
(@philou225) reported
@KrispyMcGrizzly @playnewworld iv been playing wow for over a decade and this kind of ''self made issue'' of blocking server capacity at 2k people on purpuse never happened ever. try again
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Jay
(@Jayvibes__) reported
@mechetexxxride @JoKeRyOfficiel_ @playnewworld You have mental issues I think you should log off the computer and go get some therapy lol
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Tobiben
(@tobiben22) reported
@playnewworld 6 hours of queue to a E not working ... Back to begining ...
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fjordkitty
(@fjordkitty) reported
Got through the queue @playnewworld played for a few minutes, lag detected lag detected lag detected lag detected lag detected, couldn't use a bow or really play at all. Now in the queue. #QueueWorldMMO #NewWorldMMO
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shockAz || No Mercy🏹
(@shockaAz) reported
@playnewworld What solution is create more servers? The half of the guild is playing in X server and should I go other server? People will keep on servers qeue because the guild is in the server. Bad address of the issues.
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CodeMatrix
(@me_codematrix) reported
@playnewworld Some people already waited over half of the day. You may want to add some features to transfer chars over servers. That would resolve many of the capacity problems that are there at the moment. I mean you would need to have that due to merging instances together.
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Arj
(@Arjs9) reported
@playnewworld when will it be no more queues ? 4 of us selected an extremely low pop nobody's server and waiting in queue for over an hour. only to get disconnected by login service exception error. How to make our mark if we cant actually get in the game ?
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FullMetal_potato
(@macdaddygamingg) reported
@iCrohnen @playnewworld lol, Elite Dangerous Odyssey was by far worse, where if you could get on without crashing you would crash if you tried to go anywhere. this queue angst cracks me up
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Abhinand
(@maigovannon) reported
Is it worth buying this if you are from SEA? Is there any low lag server ? @playnewworld #PlayNewWorld #NewWorldMMO
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Mert Uyarer
(@MertUyarer) reported
@playnewworld Up to 20k queues in EU, with lowest being 500. People paid to play, not to wait with ridiculous queues. The sad part is, people who wish to try the game and return if not satisfied will not even be able to do so since its impossible to login within 2 hours. Sad and disappointing.
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Yeti Laughs At You
(@dapper_yeti) reported
@playnewworld Yeah, I really appreciate logging in, starting in queue at 5300, staying in queue for 2.5 hours only to be knocked out by a “connection error” and now, logging back in, I am at 24766. So far, ya’ll have completely boned a launch day you’ve had years to prepare for.
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GIGACHAD
(@GigaChad9876) reported
@ShowNwo @mk_zane @playnewworld Hey, I've been loving the game but now I'm getting "lag detected" after 10 mins almost every single time after joining, it's become unplayable sadly. Have to rejoin 300-400 queue also.
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Chaniro
(@Chaniro91) reported
@playnewworld You got 2 betas to solve these issues 😢
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Dylan Alecsovich
(@AlecsovichDylan) reported
@playnewworld A good problem to have I guess
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CodeMatrix
(@me_codematrix) reported
@playnewworld I mean even with that there would more servers be needed (EU) but still, that would resolve the main problem that many ppl have atm.
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X-4RK.N0R
(@Xarknor) reported
@playnewworld Login servers need some love, been queued for starting area for over an hour and at #1 for about 30 minutes
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Edgar Simon (Zurgin94)
(@Nirguz) reported
@playnewworld Sad to think that a lot of people probably thinking in refund the game, when is so amazing due to the queue problems and the refuse for now to increase the server cap.
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wsky
(@rzsunday) reported
@playnewworld @FelixScollen So basically not addressing the ACTUAL issue
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Dre Vazquez
(@drevazquez007) reported
@playnewworld Woke up early for this?? People who are NEW trying to get into the server are getting IN but people who have already been in the game and got kicked because a game crash have to wait more time?? What a waste of a game. Expected more from @amazon and @playnewworld . Very SAD
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Corey
(@NegativeCorey) reported
@playnewworld @FelixScollen how does this help the issue? server capacity is what needs to be raised. not new worlds when everyone is waiting in a queue for the current worlds... like hello?