New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/05/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Joreftw Jore (@Joreftw) reported

    so @playnewworld doesn't play after update, gg's. keep getting error messages :(

  • GreyOfin TastyGrandpa (@GreyOfin) reported

    @playnewworld yo what's with require steam to be online error??? Can't play 😔😔😔

  • Mazixr rob (@Mazixr) reported

    @playnewworld games bugged with the anti cheat and steam update, pls fix also everyone on new world dont close unless you plan on hopping off for the night, game wont let you back in

  • Mr_Teacher_Guy Mr. TeacherGuy (@Mr_Teacher_Guy) reported

    @playnewworld yo the latest update to steam is being blocked by easy anticheat. Can we get a fix I have a war soon.

  • GreenSpartan425 GrenSpurtan25 (@GreenSpartan425) reported

    @playnewworld Hey, there appears to be a new issue with steam after the new steam update, New World doesn’t recognize the steamclient64.dll file preventing us from enjoying your lovely game.

  • DapaDaRapta DapaDaRapta (@DapaDaRapta) reported

    @playnewworld when will the easy anti cheat error be fixed for steam?

  • FuTuReChAsEr99 Noah Tatoyian (@FuTuReChAsEr99) reported

    @ShawnBradleyK @shawnwsl1 @playnewworld Yeah I’m having the same issue

  • Goon_PublicRep Goon_PublicAffairs (@Goon_PublicRep) reported

    @playnewworld @Steam GG you just bricked almost all of your games with this client update. Roll back or fix ASAP. Do you not have a QA department???

  • shawnwsl1 shawnwsl (@shawnwsl1) reported

    @playnewworld any fix on the problem with EAC or if deleting the EAC it gets you in but then gets stuck at character select? ?????

  • prec1no prec1no (@prec1no) reported

    Hello from Brazil @Steam I would like to play @playnewworld . Can you do something about the problem??

  • peterma65457326 peter mack (@peterma65457326) reported

    @playnewworld @SerMedieval are you *************** ? survive i just want to log in your game is broken again it wont recognise steam running so stop making stupid posts because you have clearly not set yourself up to succeed !

  • OhmsAreFutile Alex (@OhmsAreFutile) reported

    @playnewworld Orofena gives a "Login unavailable: World is under maintenance." message when I try to log in, but other servers work fine. I need more of that juice! Help!

  • Zervoc Stevefrench (@Zervoc) reported

    @playnewworld getting an error launching the game from steam saying steam needs to be open to run the game..?

  • itsScubby Scub (@itsScubby) reported

    @playnewworld I can't launch the game. getting "Untrusted system file" Error code by Easy Anti-Cheat

  • drumad3_ Damian Stout (@drumad3_) reported

    @playnewworld @TeddyEAC sup? Games broken. I want to play games with my friends and I can’t get into game. Reinstalled all of @Steam too. Ugh

  • LandrewGaming Landrew (@LandrewGaming) reported

    @Steam @playnewworld please fix the log in error. I would like to be able to play New World

  • 1800blockyeezy yeezyfbaby (@1800blockyeezy) reported

    .@playnewworld hey what’s up with the ‘steam must be running’ error code I’m tryna #playnewworld but I can’t :/

  • chadfrasier18 Chad Frasier (@chadfrasier18) reported

    @Steam @playnewworld hey wanna fix the game? Can't even log in to play now because of an error on steam. Wtf was playing logged for 20 minutes now get an error "Steam must be running to play this game. Make sure you are logged into Steam, then try again." I've tried everything.

  • FuTuReChAsEr99 Noah Tatoyian (@FuTuReChAsEr99) reported

    @shawnwsl1 @playnewworld Yeah that’s what I was saying after I did that it just says that when I try and join the server so I think it’s just ****** and we have to wait until new world wants to fix it.

  • Jake_Verissimo jacob verissimo (@Jake_Verissimo) reported

    @playnewworld @SerMedieval Whats being done about the unrecoverable error code? Can't launch the game no matter what I do. Alot of people are having this problem. Pls reassure the community you guys are fixing it asap.

  • _CMG17_ C. M. G. (@_CMG17_) reported

    Anyone else getting an #EasyAntiCheat error about @Steam Client64.dll when trying to start a game of @HuntShowdown or @playnewworld... seems to be only certain games w certain EAC versions? #help

  • Pocketdeath timmeh (dad of 6 million kids ) not real (@Pocketdeath) reported

    @PhilTp1 @playnewworld Yeah its good right just the market is crap selling prices I think they need to put cap how low items can sell at. But issue to be expected but I was hoping to level them up more that

  • Streetbfan Brantley Westlund (@Streetbfan) reported

    @playnewworld Alot of us currently can't play your game because Steam is currently having issues with Easy Anti Cheat and it is causing errors within the system. There is an entire reddit post within the hour full of players who cannot play, even after trouble shooting.

  • 78Eckles hando (@78Eckles) reported

    @playnewworld when steam update error getting fixed?

  • mati_angulo ᗰᗩTI ᗩᑎGᑌᒪO ⏩ (@mati_angulo) reported

    Oct 7 Error- In the afternoon i was playing normally and now i try to play and now it happens this ERROR- Steam Must Be Running To Play This Game- @playnewworld @Pineaqples

  • ranzerain Ryan Jones (@ranzerain) reported

    @playnewworld how do you fix the “Steam must be running to play this game” “untrusted system file” steamclient64.dll errors?

  • ShonAlex1 Shon Alexander (@ShonAlex1) reported

    @HeyIts_MaxTV @playnewworld I think it's after updating Steam. My Steam restarted for an update after I was just playing, then I did it and it started this error.

  • Meswannjr Michael Swann (@Meswannjr) reported

    This @playnewworld issue with the Steam DLL is pissing me off 🤬🤬🤬🤬🤬🤬🤬

  • sattatv satta (@sattatv) reported

    @playnewworld It appears the latest update broke Anti-Cheat and a whole bunch of people can't log-in due to a error message "Not logged into steam" and googled suggestions are not fixing it.. Is there an ETA on the fix please?

  • TheFakeMadBad MadBadHated (@TheFakeMadBad) reported

    @playnewworld @steam @TeddyEAC EAC is blocking Steam after the most recent update. What is the ETA on a fix?