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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Manolis Skaltsas
(@ManolisSkaltsas) reported
@playnewworld Sup boys, did the servers fry up or something like that? Huge update I know it needs time to implement a few MBs and fix issues, like last week thankfully 5/10 fixes didn't work back then after 8 hours of maintenance.
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MadCatRunner
(@The1nOnlyRollin) reported
@Alexand76492284 @playnewworld @amazongames should give all EU players some sort of gift or something for the wait. But ther has to be another game to ply and relax while they fix their mess up?
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Johann Reuther
(@Pyr0m4st3r) reported
@inan1lmaz @MikeK33545520 @playnewworld correct me if i'm wrong, but wasn't warhammer quest the dungeon quest? Because I own the 580 warhammer already and had no issues with that. Or are there two kinds of hammer quests?
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asmoK
(@asmoKK) reported
@wattestok @playnewworld The only problem is that they mentioned that maintenance times will be held during the night globally.. not during the day. From what I've seen on AUS servers they get it in the prime time.. ofc it's annoying
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Dovydas
(@DuodeDs) reported
@Kestro91 @MikeK33545520 @playnewworld Next time you get any service denied after paying, think the same thing you said. I know it's just a game, but some people want to relax after work day and not read "we're sorry" tweets. It's really a bad look for the game when it's down during prime time..
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Shinjifr
(@Shinji_Studio) reported
@playnewworld 10holurs of maintenance for deploy fix who does fix anything... ! GOOD JOB ! No french trad fix, no pvp rewards fix ! no roll cancel fix ! no hl content (corrupted portal 55/65) fix ! No hl quest fix (50% of hl quest 58-60 bug with unusable item interraction/spawn mob) !
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J. M.
(@DeBierSjouwer) reported
@EvilScotsman0 @Nathan51538005 @playnewworld That is simply not true. We could download the patch hours ago, we could start the game hours ago. This isn't a Steam issue. This is the Amazon servers causing the issue. If it was Steam or Patch related, how come all regions are playing except EU?
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Pavel
(@volkodavkh) reported
@playnewworld best maintenance ever! EU servers are not working during the whole EU day! Why you are not performing maintenance during the NA day?
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Cody
(@CdubFromMI) reported
@playnewworld #PlayNewWorld Hey, 174 hours in and the flaws are REALLY showing. Bugged weapon skills, broken gems, exploited economies and trade skills and back peddled promises on server transfers. Now guilds and friends are split up unless they abandon all their progress? 👎
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PEW!
(@f99834) reported
@playnewworld fix it right now
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Ionut Sturzu
(@Shokatele) reported
@Armadillito @playnewworld This has nothing to do with that. The problem is how they are managing the situation and about their poorly planned maintenance. You are telling me this doesn't look amateurish to you?
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Tim
(@Tim43205953) reported
@Startrance85 @Armadillito @playnewworld Probs not with global maintenance is global takedown..however it can occur one or more regions do face other problems
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junglethecannibal
(@Jungle84209456) reported
@playnewworld *************** having servers down for this long
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ζ͜͡Fae
(@faeyerlol) reported
@angibacsi @playnewworld In the past update they stated they fixed it "Abandoning event" message by removing it. And after that patch, I started to see a timer on the message when I'd go to the portals. However, still getting the glitch.
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Jay LG
(@Jay87172147) reported
@playnewworld Im looking at the notes and its good we getting some stuff fixed but i feel like there bigger issues like for ex. the compass will glitch and don't show anything, the abandon quest banner stays on screen, the screen will go black and i have to open my inventory so it fix, etc..🙁
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Dan McIndoe
(@Aplox4) reported
@MarcelvMartins @SUBZEROMMO @playnewworld They don't take the server down AND THEN work on fixing bugs.. I mean that would just be stupid. They make Mr bug go away before deploying the build to everyone world wide.. lol. If they have encountered issues with the build on their server, then that is just poor testing imo.
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Vjaceslavs
(@xVJUPx) reported
@playnewworld If you update Servers separatly where is the problem to perform maintance at least populated hours for each region?
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Matt (DSG87)
(@DarkStorm_87) reported
@Xeirus @TimTr13 @playnewworld I understand issues happen with updates and im not annoyed at that, im annoyed that they do it in prime time EU and it takes the longest to get sorted.
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MrSlava
(@MrSlava13) reported
@playnewworld Amazon, I don't want to be annoying. I understand that it is a new game with a lot of bugs that are being addressed. Please stop making updates during the day + focus on bigger bug issues in the game than what you're fixing so far.
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Szymon
(@sz_gooner) reported
@playnewworld Nah, **** it, unlimitate resources company and you can't do a hot fix update ffs...
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F1RP
(@F1RP1) reported
@playnewworld WOW you really don't like Europe much do ya?! First you take it down in the middle of the day for us (as this is a more suitable time for US pffft!) Then you put every other region up first leaving Europe! So why couldn't you take the servers down at 3am for each region????????
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Maarten Eulaers
(@Ademptio) reported
@playnewworld Disappointing to see a company as big as Amazon with all their money and resources act like a small-time company with these issues... The setbacks during beta, the bad/no communication... and again this week with doing maintenance at absurd hours for EU.
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GiancarloVinci
(@Giancarlo_Vinc) reported
@playnewworld Let's go for 8 hours!🎊 I understand having some issue for major patch, but for 100mb of small fixes? For real? 8 hours? Fraking insane for a company like that, to work this bad. I get it, it's the first mmo you are dealing with, but ffs. That's too much.
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Mihai Batea
(@batea_mihai) reported
@playnewworld Why can't you let us know a day in advance that you plan on having the servers down for a full day in the EU? Is it so hard to get someone on our timezone to post news? Maybe a known bug list? I'm pretty sure I'll still have the abandoning event and compass bug after I log in...
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The Iceman
(@Paul_exx) reported
@playnewworld Ok Im calling Jeff to see where is the problem with the EU servers
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TPONN ⬛🟧 SuperStraight 🇬🇧
(@bigo93) reported
@playnewworld EIGHT hours downtime when you said 5 TWO hours after US West servers went up. It's EU prime time right now and server are still down! Very bad service!
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LuckyShots
(@LuckyShotsMIX) reported
all these patch notes and we still didnt fix great axe? NICE @playnewworld
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Captain Complainy
(@cptcomplainy) reported
@AMZNGameStudios @playnewworld Except when it’s down with maintenance/there’s a queue/a bug happened/undisclosed reason tweeted after the problem happened. Other than that! YES!
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UK.G.R.AN.D
(@GAMEZULOV) reported
@playnewworld Lol well I have a headache so I'm fine with it being down need to do more than fix the few bugs you need to fix the story the plot the game in its current state make no sense the drops are so broken too you can get better items in the world than in the dungeons where your logic
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Typo
(@Call_Me_Typo) reported
@KoivuJunior @playnewworld You know what... Sounds like a great idea, slight problem there, In my line of work I don't get to pick and choose my days off. It wasn't holiday booked 👍