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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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nikolaj
(@its_Nikolaj) reported
@playnewworld please fix your game Ive waited for 2 hours to play only for the game to crash 5 min into playing it
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Jonathan
(@Nerzalus) reported
@playnewworld Imagine queue times being a problem.. I play on an empty server to avoid it but still can't play cause no matter what "solution" I try I just get Unable to establish connection to the server.
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𝔾𝕒𝕧𝕚𝕟
(@BlueBattleHawk) reported
@ChaymberGaming @playnewworld typical "I'm not having the issue so it must not exist!" mentality
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john drye
(@JohnDrye) reported
@playnewworld issues where you get stuck in an infant loading screen. Keeps putting people back to main towns during the start of a war.
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ChaymberGaming
(@ChaymberGaming) reported
@playnewworld I've been able to log in and out of the game at will. No que. No wait. Game runs smooth as butter and I simply turn off chat to avoid the crying children. I don't see what the problem is. Keep up the good work AGS! I'm having a blast!!
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𝓚𝓸𝓻𝓮
(@TheKoreCow) reported
@Bandeta2020 @playnewworld I can read, thanks. It still doesn't address the queue issues now. Amazon isn't a small, indie company. This is ridiculous for a launch that had PLENTY of beta testing.
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James
(@mdrevolution420) reported
@playnewworld Fix your game so we are just suppose to throw away are characters pretty much or just not play for a week cause of queue times that's bullshit.
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Ashepunk 🏳️🌈🏳️⚧️
(@ashenpunkgaming) reported
@archivistelly @playnewworld Depends. If they don't fix the massive queue on my current server I am moving off it. I will only be able to play during the weekends if the 5 plus hour queue continues.
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peter steel
(@peterst03606085) reported
@playnewworld Logged in today at 5pm east no que no problem.
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ThatReallyOlddude
(@TOlddude) reported
@playnewworld There seems to be a rash of issues with people losing connection right when hitting 0 on the queue. Has this issue been identified and is there a fix coming?
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Franken Monk
(@Dusty_Monk) reported
Hey @playnewworld serious request can we get a loud audible DING when the login queue pops? Or reaches like less than 10?
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The_Sandlapper#9261
(@The_Sandlapper) reported
@playnewworld Thanks for the transparency. As a person playing on a "busy server" to play with my friends, and waiting in a queue of over 2100 at 5:15pm today, only to make it to 366 ten minutes ago and get an error that kicked me, these changes can't come fast enough (new queue also 2100+)
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Jeff Anderson
(@GNCJeff) reported
@AlexanderDHall @playnewworld Perhaps, but if this was my game, I'd rather have this problem than the opposite. In my opinion, as fast as they were adding servers, they were hoping for this problem and were standing ready.
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Jeff Anderson
(@GNCJeff) reported
@playnewworld They seem to be reacting quickly to server issues. I don't think anyone thought they'd have over 1 million on day one.
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Antonio
(@CVDE_Tony) reported
@CoryEllison2 @playnewworld Yeah no. Let's focus on the main issue at hand first before anything else.
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TheCasualGamer2385
(@TCG2385) reported
@Jack_J0n3s @playnewworld I ain't got this much time, but I totally agree. They have had relatively few issues, other than the fact more people want to play than they originally planned for. Solid launch over all.
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Nat López
(@Nat_44) reported
@playnewworld I've been able to play every day in high pop server. Queue time is long but no issues after I'm in. I don't care about waiting cause before NW there was no other game to play and I would still waste my time on other games I wasn't enjoying. 🤩
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Trace "HighLord" Wayne
(@HighLordgg) reported
@playnewworld Got into the world after my long queue time. Shrine to a new location to get to questing. Take two steps (lag detected) placed into queue (1800th) without being kicked to menu. At least I have something to look at in the background xD
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En1gma Fr0st
(@En1gmafr0st) reported
@playnewworld What are the odds you will make amends by offering people something to stay after having all these issues with queue drops and severely long queue times? you want people to put time in but, are not really sweetening the pot by having a two week lead time on xfers.
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Gameaholics 🎮
(@GameaholicMedia) reported
@criptochain @playnewworld sounds like a you problem
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C4Rnage
(@c4rnagebr) reported
@playnewworld Wtf, i have failed to login on queue 6 times in a row, this is so ******* annoying, fix that ****
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Joey G
(@JAGranato) reported
@playnewworld I can certainly appreciate the issues with launching a game like this with this many active players, but there's no reason I should ever wait in 1000+ queue for hours to play the game. I don't know what the fix is, but this is untenable.
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Revan619
(@revan619) reported
@playnewworld Hopefully you can work on increasing server size as that is the main issue. Telling people to play on a different server to their friends and company isn't a fix
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𝓚𝓸𝓻𝓮
(@TheKoreCow) reported
@CaptainMystiqe @playnewworld You can't move servers right now. That's the problem. I didn't pick the server, my friends did because at the time that's all there was.
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CamBuns
(@CamBunsTTV) reported
@playnewworld Can we please get a fix to this "Failed To Join Login Queues" I have been in about 30 failed queues since 10 A.M. Est time. its currently 10:30 P.M. Everyone that has the "too many queue requests errors" are telling me just click OK and leave it.. Nope! not working
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andrew b
(@runelynx) reported
@BlueBattleHawk @ChaymberGaming @playnewworld No... It's saying that some of us on the newer servers are having great experiences. That doesn't mean there isn't a problem on the original server, or with people trying to play with friends, or the streamer cult crowds. Both sides are valid.
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EZ
(@PoiNtX19) reported
@playnewworld I have that same error ( Failed to join login queue. Please try again ) I have in total 34.2 h in the game that the only thing I do is the queue to enter, but the error comes out again and again, from the first day that is happening to me, and reviewed everything, firewall,
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Yawger
(@Yawger20) reported
@DougisRaw @playnewworld One would think that because this platform has a blueprint already laid out in WoW.... that that they would have expected these issues and prepared better for them.. but what do I know.
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SPS
(@SPSinBOS) reported
Man, @playnewworld ... sit in queue for 3 hours just to reach double digits and then be booted for an error "validating pak files" ?!?! Rejoin queue only to be thrown back at the end and not in my previous position. That's rough 😔
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Sabahe “the Wanderer”
(@SabtheWanderer) reported
@playnewworld please help players who are on the more populated servers either with larger server population, or free server transfers. Getting a 1200 queue because you have to logout to fix a bug is disheartening. After just waiting 4 hours to get on.