Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (86%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Zershiro
(@Zershiro) reported
@playnewworld - Has server downtime all day yesterday Also them: Oh yeah, It's prime time EU, let's take the servers down again 🙃
-
DethGalaxy
(@DethGalaxy) reported
@playnewworld fix the tier 5 azoth staff for corruptions already
-
saint💫
(@yademonboi) reported
@playnewworld PLEASE FIX YOUR BAN SYSTEM I GOT BANNED FOR NO REASON???
-
YABOIWONKA
(@Timothymoore8g1) reported
@playnewworld please fix the fuckn 55+ portals they arr continuously down grading cities... our companies are constantly repaying for upkeep and its breaking our coffers for **** sakes.
-
Zombianna
(@lethianna1) reported
@Tzeriel @playnewworld I fully understand. I honestly miss being so immersed in a game. Now everything tries to make us "not need to login every day" WHY? haha Well, don't be WoW to crush our hopes and dreams with bad rng but i personally LOVE games who DO make me login every day :(
-
im the BAER
(@PSYKO_BAER) reported
hey @amazongames @playnewworld thanks for the most useless, unexplained ban ever given...... literally fix your ****. innocent players that do nothing (AND HAVE HAVE STREAM VODS TO PROVE IT) getting clapped is off putting.
-
Joltator
(@Joltator1) reported
@Unie_Vr @playnewworld Its at the login menu top right of the screen
-
ToonGaming
(@itzToonGaming) reported
“ LAG DETECTED ” @playnewworld please explain what has happen since last patch !!
-
Sycoinc
(@sycoinc) reported
@playnewworld On Yomi Server, Marauder Controlled Windsward is getting in tax BUT that tax is not going into the Company Treasury.... it brings in 10-20k an hour however none of this is getting into the Treasury, any fix? Other companies are not experiencing this issue on server.
-
Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Yo, seriously? You did 5 hours maintanance at least but did not fix the azoth staff tier 4-5 major bug? Half of the server where I play is 60 level and we are looking each others faces when we get 20 member of 60 lvl corrupted
-
David dearn
(@david_dearn) reported
@playnewworld Hello @playnewworld Can we get an ETA on when QOL stuff, i understand that bug fixing is very important and i'm very greatful, there is just little thing that QOL updates can really fix and make the game better, love the game in anycase
-
John Gidman
(@GiddyG) reported
@playnewworld love the game, but the access to support to solve issues is very poor. I've tried several times to get help with map marker issue. Currently sat, waiting for a customer service associate to turn up in webchat.
-
Nate
(@IBleedReality_) reported
@TigunPlays @crackerjack854 @playnewworld Cause it’s broken lol. LS gonna get a nerf 100%. Basically like playing the game on easy mode. I’ve even considered using it in the meantime while it’s so op.
-
Vyvian07
(@Vyvian07) reported
@ForbiddenRelic @playnewworld There were a few cases and the issue was with a run from the first batch of cards.
-
Talanar
(@Talanar1) reported
@0b9202f4 @Pineaqples @playnewworld Yeah it sucks. But they have to do the maintenance work some time. You don't want them to wait with unmaintained servers until they actually crash and then start working on them.
-
Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Btw if you dont know, staff is not working
-
Lightor
(@The_Lightor) reported
@MustangScottyGG @elimeretv @playnewworld So if people just didn't play the game they bought when it came out we wouldn't have a problem. What a corporate boot licker.
-
WheresMyTalkingFrog
(@wmtFROG) reported
@playnewworld How do you do an update without addressing the Faction Point Cap glitch? I can buy Commander armor after finishing the quest but no weapons or breastplate because I'm stuck at 25k point Cap. This is a MAJOR setback. I wanted to hit 60 with lvl 60 weapons.
-
Aodan
(@AodanTV) reported
Hello @playnewworld, invasions should be PAUSED until you fix level 45-65 portals. That would be the right thing to do. #PlayNewWorld
-
EBLieb
(@EricBLieberman) reported
@trucido614 @BlizzardCS I am pretty sure it has something to do with the amount of concurrent requests to the authentication server to generate games, which is a coding/developer issue. Funny how @playnewworld is able to manage more users than Blizzard.
-
Graulich Salinas
(@GraulichS) reported
@playnewworld Eliminate the expulsion for inactivity, now you can not fish quietly and neither see articles on the market, you spend 15 minutes and they expel you, really !!!, fix it and eliminate this, find another solution for those who remain inactive, do not destroy the game.
-
saint💫
(@yademonboi) reported
@playnewworld PLEASE FIX YOUR BAN SYSTEM!
-
Andrew
(@KrypticKamikaze) reported
@SebastiaanWuyt1 @WARofROSES_ @playnewworld I must be the luckiest New World player ever then. Only had a queue on day one (friends and I switched to a low pop server) and have had one crash in over 200 hours. Maybe two bugs that honestly are not game breaking. But then again I’m not an exaggerating drama queen either.
-
Pyxthon
(@pyxthon) reported
@playnewworld @PlaynewworldDE Two Keys revoked from the Publishers! Both of them official buyed on Amazon. Deluxe and Standart for me and my Girlfriend.... Many Players have that Problem! And you have nothing to Say about it? That wasn't well thought out with the Bot Problems!
-
Nate
(@IBleedReality_) reported
@wirwlos @xiJonzo @playnewworld Supposed to be hard to kill a healer. The issue for most people is how tanky they are with their heals while doing that much damage still. They need to 100% nerf the damage the lifestaff does. You shouldn’t be able to heal like that while doing that much damage still. It’s broken
-
Rich
(@0b9202f4) reported
@Talanar1 @Pineaqples @playnewworld Naturally. But they can do the maintenance at 04:00 instead of 09:00. As both maintenance have been extended from the planned 4h to a longer timeframe. Amazon have personnel working world wide, making off hour changes should not be any problem.
-
FireBeman
(@FireBeman) reported
@playnewworld A statement summary off the issue and why/what went wrong would be nice. (& if it’s done, a statement/report of actions taken/will be taken, to prevent these downtimes in the future).
-
hani alghamdi
(@hitlar07) reported
@playnewworld thank you for this patch you leave the important things and repair some animal respawn, btw after this world record maintenance my game is crash every 30 min
-
Zombianna
(@lethianna1) reported
@Tzeriel @playnewworld I still see people having fun with it and people like "...it must be broken like everything in this ****** game" Boring lvling so the xp boosts will save humanity later lmao. Honestly, too polarizing of a game and i wasn't convinced to spend on it despite regretting a bit
-
Neeko2lo
(@Neeko2loTV) reported
@playnewworld Outpost rush down for like 3 days - Azoth staff bugged since launch. I'm pretty much done with the game now. Its boring and broken