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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Topher
(@Topher_TTV) reported
@GahlahadTV @playnewworld I know a lot of people on my server had trouble finding the aged wood on my server. The most rare item I was able to obtain was a legendary fish - which surprised me because I literally wasn't using any bait at all.
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Tristan
(@realltaxb) reported
@Fwaankie @JuxtoG @playnewworld there were lots of stuttering and lag on some of the more populated servers
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld some actual support would be nice on this issue of the drop not working. Like twitch says it's up to you guys to sort out? So what gives??
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
@playnewworld who do we reach out to if we have a question about a technical test???? I am having issues but I have no clue who or how to reach out to anyone to try and figure out the solution.
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld All I am asking is that you honor, the offer for the promotional twitch drop because I did infact watch the stream but due to a technical problem I did not receive the drop.
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld The game developer of the broadcasted game is responsible for fulfilling Drop rewards in-game. Please contact the specific game developer directly for any questions, as Twitch Support do not have the ability to provide or issue drops.
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ReReminiscence
(@ReReminiscence) reported
@playnewworld Was able to claim the most recent skin from gamescon but the golden rage was giving me issues and I reached out to support during and after the redeem time period.
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ReReminiscence
(@ReReminiscence) reported
@playnewworld Is there any way that people that had issues claiming the golden rage armor will be able to get help from support to remedy that issue? I had the watch time on twitch but every time I went to claim it never did. Tried contacting twitch support and AGS but no one could help.
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Dabzsy
(@dabszy) reported
@TheWarBoard @playnewworld Oh true but don’t be surprise if there are server issues to be fixed that’s my point not@not gameplay
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JustARandomAccount
(@JustARa63312556) reported
@playnewworld Sorry if this was asked a million times, I'm new to twitter and it's pretty confusing to find the info. I live in Europe but want to play on US realms, I am wondering if the lag will be bearable so i can PVP without being at a huge disadvantage. Thanks!
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ً
(@dontbuyhoes) reported
@playnewworld did you fix the combat?
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Spanky
(@Spanky10589199) reported
@paradoxdriver @playnewworld Absolutely. I'm 100% in agreement that they should address issues before launch. However, I'd encourage you to research what's been said vs what's been done by AGS up to this point.
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Fwankie
(@Fwaankie) reported
@realltaxb @JuxtoG @playnewworld So all servers experienced different stuff so some servers did have really bad bugs. Mine was damn near perfect. We had very little issue with the game. It's hard for me to judge its over all state based on this.
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld I feel I have been cheated out of a Verdant trapper skin for a technical problem. Please where can I get the skin now?
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Vivelli
(@_Vivelli) reported
@playnewworld Who can we contact to get help with the tech test code not working? Steam keeps saying I already have it, and then it gives me a connection timeout error.
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Bryttni the Brotagonist🏳️🌈
(@BryttniTV) reported
@Dooginstein @playnewworld Was the hardware issue ever sorted out? That made me a bit nervous...
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PHaRTnONu
(@PHaRTnONu) reported
@playnewworld @KinkalowLambkin I have played decades of pvp games.... You need regional servers. Ping was a HUGE HUGE issue in closed beta, it actually split a few guild/companys because fighting in horrid lag the ping can be make or break gameplay.
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Christian
(@Clindberg88) reported
@RefinedAlien @Ghostkage7 @playnewworld the beta is for finding errors within the game so that they will be gone when it officially launches. with that in mind, if that is your goal, then you wont lose progress.
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Fwankie
(@Fwaankie) reported
@realltaxb @JuxtoG @playnewworld Also bugs and issues only puts it beyond cyber punk lmfao. That game was literally broke.
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gahlahad
(@GahlahadTV) reported
@Topher_TTV @playnewworld Yeah could have easily been an issue of population. The majority of players were probably all still in the first five territories during beta. Since pigments are just cosmetic (used for dyes and housing) I do hope they increase spawn rate or number of nodes. 🤞🏼
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k00k
(@k00ksta) reported
@playnewworld who do we reach out to for problems installing technical test?
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@JeffBezos I am a loyal customer of Amazon for many years however recently, I was watching a video for a promotional item via a twitch drop for AGS @playnewworld, but due to a technical issue, I have not received the item and no resolution has been offered.
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julezer
(@Ritch30) reported
@playnewworld I am using Microsoft Powertoys to rebind Left-Shift to Caps Lock. (LS is broken) Software is made by Microsoft, nothing shady. Will this be detected by EasyAntiCheat?
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iBK Shadow
(@iBKShadowTTV) reported
@OminaiE @goodboykola @playnewworld news flash dumbass since u wanna comment on my thread. every online game released has server issues and dc problems, year out. you deal with it as time goes on. quit stupid **** commenting on people’s post. no one cares about irrelevant *** opinion. tweet it to ur 1 follower
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MADshadowman
(@MADshadowman) reported
Hey @playnewworld what are we gonna do about people deliberately playing copyrighted music over proxy chat to get streamers and youtubers in trouble? any solutions for that? #newworld #newworldmmo
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Christian
(@Clindberg88) reported
@Ghostkage7 @RefinedAlien @playnewworld then don't grind. It's a beta, it's meant to find errors in the game so they wont be there for launch.
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Flappyzinhoˢᶠᶜ
(@flappySFC) reported
@playnewworld Are u working to fix The optimization? I hope Yes.
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Christian
(@Clindberg88) reported
@JollyVillain @Ghostkage7 @playnewworld of course they wipe. it's beta, which is meant for finding errors. It's not an early access.
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Winston Wander 🇧🇷
(@winstonwander) reported
@playnewworld He is Wolf have problem with timeline
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GigahDank
(@GigahDank) reported
@VaultHunter1998 @playnewworld Minimum requirements issues? They are MOSTLY recommendations, you can finagle it to make it work. Not to mention, it's free so giving it a shot won't hurt ya know?