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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vandarsin
(@vandarsin) reported
@playnewworld FIX THE PORTALS. 2 weeks into your game and half the content doesn't work lol
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based blam
(@WilleBlam) reported
@playnewworld fix the terrain pls its the 102981th time im stuck in a mountain and need to recall to inn to get out, unstuck puts me 2ft deeper in the mountain
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Robert Horvath
(@RobertHorvathTO) reported
@playnewworld when are the server transfers going to be fixxed? did not i was getting transferred to a 1k+ que list server. At least have a option to transfer while in menu. Not to mention not being able to play the character for almost 3 days due to a fatal error bug
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Kartacs
(@Kartacs86) reported
@NVIDIAGFN @playnewworld When fixed the 100% GPU problem in game?
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GFuel Dani Dawnstar | The Foxy Vtuber
(@DaniDawnstar) reported
@playnewworld please bring FALIAS back up!!!! Why is our server down T.T
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Bryte 🦊
(@brytedarklyt) reported
Wars need to be disabled until you get this ice gauntlet lag thing sorted out. It's frustrating to lose wars not because of skill but because some joes decided to exploit a known issue. @playnewworld
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Tracerz
(@TracerzGG) reported
@playnewworld sooo are y’all gonna make a comment on falias server suddenly going offline for 7-10 min when every other server wasn’t having an issue? Like we lost a 5 attack win streak because of it. Just would like to know why it happened?
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Paws
(@PawsTTV) reported
Okay, so outpost rush has no UI, the server lag takes about 3 minutes after you get the reward to take you out of the session and it has a few stuck situations, but boy, I missed outpost rush! Guess that is what I'm spamming tonight #PlayNewWorld
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NE_Arclight
(@NE_Arclight) reported
@playnewworld @Sacriel Guess we didnt fix that boxing exploit? Every war on our server its being using....Orun Marauders Just abused in 5 wars today.
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Bryce
(@Flexxatronn) reported
@playnewworld Can your next patch please fix the ******* great axe/warhammer spam? I'm literally getting disconnected in wars due to the massive amount of lag from the enemy company spamming those. Also, add some kind of CC reduction or diminishing returns. I'd love to play my character, ever.
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Misfit
(@RuflessMisfit) reported
please hurry up and fix outpost rush permanently its the only fun thing to do right now in this game @playnewworld
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Junior
(@Juniorlmaolol) reported
please fix the trading post bug in windsward @playnewworld
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darrell beaman
(@johnbeaman23) reported
@playnewworld fix this broke *** game, its a joke how much amazon dosent have their **** together.. ashamed
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Tyler Lee
(@lee_tyler_) reported
@Strife4K @playnewworld Fix it now 😡
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syckle
(@Syck1e) reported
Just lost Windsward bc ice gauntlet is bugged as hell. @playnewworld Please fix your game or a lot of people will quit.
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Snido
(@Snido757) reported
@Forzakee @CODEwastaken @playnewworld No I'm blaming a tone deaf PR team that said yea release and advertise skins for $20 each when we are having the current technical issues. And if they were for us they wouldn't be $20 each, they are for their wallet.
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Roman Olvera Esquivel
(@esquivel_olvera) reported
@playnewworld When are you gona fix the your lag, ppl spamming AOE makes the wars unplayable.
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CozminFatul
(@Knucklsi) reported
@PeoplesYT @playnewworld Its a ducking **** show. The PVP, and wars are broken AF. The Lag is insanely crazy, just unplayable. The same with the PVP runs over the territories.
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Frank Arnum
(@FrankArnum) reported
@playnewworld Do you guys have any idea when you will get the transfers fixed? Was hoping to transfer this weekend and you still haven't fixed the issue from Thursday. Please I need to play with my friends. This is just making me not want to play anymore... HELP!
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Chinese Government
(@ChineseGovernm6) reported
@playnewworld fix well guardian quest u dumb fks
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Billy Baretta
(@Baretta_Billy) reported
@playnewworld When you will be fixing the "25K Fraction token bug". its alive since 3 weeks no communication on forum.... no fix since 2 patches. its maincontent which is not working for L60 players... Plz Reply*
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CozminFatul
(@Knucklsi) reported
@PeoplesYT @playnewworld Then probably the performance is different from server to server 😟 my entire company has huge lag and screen freezes in PvP
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ا
(@a7madkaled2) reported
@playnewworld FIX THE GOD DAM GAME
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BOOSIE
(@xBoosiex) reported
@playnewworld Everyday i get the message Failed to configure, and cant login -_-
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Austin
(@TheBobTheDoctor) reported
@playnewworld @AMZNGameStudios PLEASE INVESTIGATE OLYMPUS SERVER, DEFINITELY FISHY STUFF GOING ON 2 WARS DEFAULTED TO LOSS BEFORE THEY EVEN START! Server: Olympus US - East Name: ThebobthedoctorTTV ISSUE: SERVER CRASH?
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SirTitan 🐺🐺🐺
(@S1rTitan) reported
@playnewworld Calganor server is unplayable with lag....
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Andrew Reise
(@AndrewReise) reported
@playnewworld all you have to do to fix the queue is verify game files. if you're stuck you unstuck. worst case you quit the game to desktop then verify game files then launch. verify fixes the stuck bug. appears to happen when you queue while someone hasn't loaded out yet
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Strife
(@Strife4K) reported
@playnewworld siege war lags are ******* annoying to deal with man. Fix this crap
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PeoplesYT🐤
(@PeoplesYT) reported
from
Austin, Texas
@Knucklsi @playnewworld I haven’t had any issues thankfully
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Lukumms
(@lukumms) reported
@playnewworld Man where is the communication holy #%#$. We waited and waited and now that you have issues (without warning) slammed the transfers shut. - Due to a major issue fair enough. But holy $%# guys seriously. Just COMMUNICATE. We don't care how long. GIVE US AN ETA.