New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/25/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MxHimawariji Himawariji × Morning Star {🌟} (@MxHimawariji) reported

    @playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”

  • kurt_caceres Kurt Caceres (@kurt_caceres) reported from Los Angeles, California

    @MewyMoo @playnewworld Thats user error

  • MxHimawariji Himawariji × Morning Star {🌟} (@MxHimawariji) reported

    @playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”

  • xBURRITOSx Barz (@xBURRITOSx) reported

    @playnewworld You did not address the issue on "store all" when transferring items from inventory to storage vice-versa. It's annoying

  • spook420 Poppa Smurf (@spook420) reported

    @jamieanderson1 @kingbabsy @playnewworld And thd void gauntlet sword skill ending just after being cast... this has been such a pain. Please fix

  • SoulzBruh SoulzBruh ツ (@SoulzBruh) reported

    @paqttv @dfeusty @playnewworld Wasn't lack of content bro, its the amount of bugs and how long they take to fix, i bet if i log in rn i can still apply powder shot to everyone with no cooldown.. just small **** like that haha

  • MewyMoo Mewy (@MewyMoo) reported

    @playnewworld For the love of god fix the movement bug

  • GraemeBowman4 Graeme Bowman (@GraemeBowman4) reported

    @playnewworld Please Amazon fix your stupid Azoth costs, punishing people because they dont wanna war/PvP 600+ Azoth to go to another city to craft is complete BS

  • AlexanderMiglin alexander miglin (@AlexanderMiglin) reported

    @playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.

  • Sorachiika Akio (@Sorachiika) reported

    @playnewworld Dude, please create some Asian servers while you're at it. Us Asians are lagging hard over here

  • RealSplinterUK SplinterUK (@RealSplinterUK) reported

    @kurt_caceres @DangRonald @playnewworld No it's definitely to do with horrible desync and resync issues on server-side.

  • Kheldor92 Kheldor (@Kheldor92) reported

    @playnewworld OPR broken right before Christmas holiday/long weekend? Oof

  • muhammadh1zim Muhammad Hazim (@muhammadh1zim) reported

    @playnewworld Please fix Mornarch's Bluff NPC, as one of it are invisible cant submit quest and cant interact. Its really annoying when NPC are invisible, its like unplayable. Fix this issue ASAP.

  • NerdGirlGasm 😅 Maybe 2021 Won't Be So Bad After All 😅 (@NerdGirlGasm) reported

    @playnewworld Yo, what'd you do to the servers, City of Brass? Status says up but logging in is not happening? Giving me a ton of errors saying login queue failed, unable to connect to server, login expired (-120). Already reverified files, got in ONCE, sever went down again?

  • Manzugz Hider Hadi (@Manzugz) reported

    @playnewworld When will you ever fix the OPR chat mute bug? Having to relog after every OPR just to talk in non company chat is very annoying

  • MxHimawariji Himawariji × Morning Star {🌟} (@MxHimawariji) reported

    @playnewworld Can’t log in to Eden. What’s up? “Unable to connect to the server” and “Failed to join login queue”

  • RagingJackal Jackal (@RagingJackal) reported

    All of US EAST is broken in #NewWorldMMO can we PLEASE have a single straight week without a ****** that screws over a whole region of the game??????? Maybe? Yall aint got a lot of us left and still this **** gets pushed out time and time AGAIN. @playnewworld

  • paqttv paqt (@paqttv) reported

    @SoulzBruh @dfeusty @playnewworld that's a common problem with a TON of games though.

  • IntuitGaming Erick (@IntuitGaming) reported

    @playnewworld would love some transparency when something happens in a server. Krocylea has no access to Brightwood and the region surrounding it and we haven't heard a word about what is the issue.

  • kurt_caceres Kurt Caceres (@kurt_caceres) reported from Los Angeles, California

    @playnewworld There are more cry babies each week than bugs, dupers and issues with the game. Seriously. Go away and let the rest of us play in peace.

  • PvtFr0sty Mark (@PvtFr0sty) reported

    @playnewworld I can't use the transfer items feature where is the fix for that

  • SpidercowSD Scott Dunlap (@SpidercowSD) reported

    @playnewworld I can’t log in after patch getting “Failed to Join Login Queue, please try again” worked just fine before the patch @playnewworld

  • AlexanderMiglin alexander miglin (@AlexanderMiglin) reported

    @playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.

  • RagingJackal Jackal (@RagingJackal) reported

    All of US EAST is broken in #NewWorldMMO can we PLEASE have a single straight week without a ****** that screws over a whole region of the game??????? Maybe? Yall aint got a lot of us left and still this **** gets pushed out time and time AGAIN. @playnewworld

  • ber_NERD Disgruntled Malaysian (@ber_NERD) reported

    @playnewworld I still cannot purchase my first T1 house. It says congratulations but nothing happens. No deduction on gold and no house. This has been going on for weeks. May others are having this issue.

  • CoTinyPP Clayton Pollnow (@CoTinyPP) reported

    @playnewworld So you are paying attention to this instead of the major duping problem. Lake of a end game content. Oh and DMCAing YouTube videos of people trying to shine light on a bug in the game? Good work AG. No wonder there's less than 100k players on at a time. #Deadgame

  • justaRAMdomdude aRAMdomguy (@justaRAMdomdude) reported

    @playnewworld please fix the visual bug of weapon switching. Rocking a Life Staff and Fire Staff, I don't want to blow through a heal CD meaning to toss out a Fireball and vice versa.

  • kurt_caceres Kurt Caceres (@kurt_caceres) reported from Los Angeles, California

    @forensicMKE @playnewworld Get better. Respawns arent an issue if you are skilled

  • SpidercowSD Scott Dunlap (@SpidercowSD) reported

    @playnewworld I can’t log in after patch getting “Failed to Join Login Queue, please try again” worked just fine before the patch @playnewworld

  • AlexanderMiglin alexander miglin (@AlexanderMiglin) reported

    @playnewworld Games broken, cant login. Get messages about failed to join the login queue and failed to recieve login ticket.