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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Richard A Olsen
(@RichardAOlsen) reported
@FATE4k @playnewworld What issues? I have a 1080 and have not noticed any problems with it yet 🤔
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FrexieFrex
(@FrexieFrex) reported
@playnewworld But you literally have the salesnumbers of copies sold on steam, whats the issue with anticipating the ammount of players on launch day?
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Jay Jenkins
(@Koth_Remulak) reported
@playnewworld what about the unplayabe launch errors? i cant even play the game, just keep getting error codes...as a WoW original player with their issues i can say you guys are way worse currently, any word on actually fixing the launcher??
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FATE :)
(@FATE4k) reported
@BP_Supremacy @RichardAOlsen @playnewworld The issue isn't bricking anymore. The issue is the constant blue screening, which is at the fault of both Nvidia AND Amazon. Nvidia for coming out with drivers that don't work, and ****** game code on Amazon's side. The 3090s bricking was EVGA's fault and they took blame.
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CONNOISSEUR / BUSINESS ENTREPRENEUR
(@SFGiants329) reported
Hey @playnewworld My ban is expiring but there is a bug within your banning system that I haven't gotten a reply about. Could it just be time zoning issue and the 24 hour ban isn't bugged?
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Sienna
(@Sienna07250140) reported
@TheKoreCow @playnewworld It's a frustrating experience, but they are working on it. So how about give them the chance to rectify the issue? (which, they've already mentioned a bunch of times that they are working on it)
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Luke (HuzzahGamers)
(@realdude19) reported
@playnewworld Here's a crazy idea, at "Grace periods" for those that get disconnected from have crashes, lag spikes, etc. I have suffered the queues on more than one unhappy occasion due to my game crashing. That needs to be fixed. Now. #GracePeriod
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LVato
(@LVato31) reported
@YisucraistRM @playnewworld Close the error message and don't press play, just wait. You should be back in the queue, in the same position.
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PappaPaws
(@PappaPaws) reported
@KeeperDavey @playnewworld They were bad on EU! Thankfully we did not have the same issue. Should have brought you to NA servers
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FATE :)
(@FATE4k) reported
@playnewworld Sooo the issue with the 1080s, are you guys gonna actively work on a fix for it? Or is it just gonna be "It's up to Nvidia to fix their drivers, don't play until then"?
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Emet-Selch
(@Emperor_Selch) reported
@Koth_Remulak @playnewworld Did you follow any kind of troubleshooting? How are you expecting help when we don't even know what error message and what kind of PC you use.....
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JoshLif3
(@JoshLif3) reported
@playnewworld Can you make it so there's some kind of login timer if you crash or something? it sucks getting in getting booted or having to relog cause of bugs and then having to wait 2-3 hours to get in again. Yes there's other servers but why would I when I've invested so much time already
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Emet-Selch
(@Emperor_Selch) reported
@KouriOkami @playnewworld DC issues fixed in last patch... Too bad you refund a game that gets updated and was just released
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Özer Fazlıoğlu#24
(@makedonveliahti) reported
@playnewworld Dear New World team, the general problem for players right now is to wait a long time when they want to log in to the game, please pay particular attention to your work on this issue. We believe you will get the players out of this problem as soon as possible. With love
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Peter
(@Banjoker) reported
@ZavocOriginal @playnewworld Theres literally plenty of servers with NO queue in EU right now. Games amazing. Took 2 days to get new servers but holy moly is nizzle to finally play and with no lag? Crashed a few times during primetime but guess what? No queue!
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Its-Pure
(@ItsPure4) reported
@Inthepastxx @Halt_Yipp @playnewworld Agreed, thus has to be the best launch I've ever seen for any online gane. 0 server issues in the 27 hours I've put in since launch . It's your own fault if you chose a busy server
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MexicanWolf
(@MexicanWolf19) reported
Sooooooo, I just played @playnewworld for 5 hours straight the first time o logged on….I think I have a problem already
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ChaymberGaming
(@ChaymberGaming) reported
@Inthepastxx @Halt_Yipp @playnewworld Seriously. Overpopulated servers being the only real issue, and it's being consistently worked on and improved. You can't ask for much more.
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Terry Smith☕
(@OhHeyTerry) reported
soo first impressions of @playnewworld? I see a lot of potential, but they really need to work out some performance issues in crowded areas. a 5900x with a 3060ti shouldn't be getting 30FPS in the first major town after the tutorial.
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SeattleClub
(@Neoopets) reported
@jakeunhyx @playnewworld It’s not just about the ping for them it’s also playing in servers where the language barrier is split in half, and we live in modern times now where this shouldn’t be such a huge issue, which it is, look at the forums and the aus server discord. People are pissed.
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Wally West
(@wholewheatryan) reported
@playnewworld A queue fix suggestion: Have different instances of the most popular worlds. So say Valhalla your character can login to any of the 5 instances each having 2000 people max in them. You can ask your friends which one they're currenlty in n login to that one.
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Kelryth
(@Kellryth) reported
@playnewworld you need to optimize your engine or something every now and get I get hit with a stuttery mess and freezes for a few seconds. I had no issues with the betas
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FATE :)
(@FATE4k) reported
@RichardAOlsen @playnewworld A LOT of people with EVGA and Gigabyte 1080s are having issues where the card shoots up to 100% power and either blue screens or bricks it. Me included. And it's a matter of Nvidia's Sept 20th update (according to a forum post) that doesn't like the game
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Isaiah
(@Limits_TV) reported
@FrexieFrex @playnewworld Part of the problem was they weren’t certain on servers that everybody was gonna select. Especially when a content creator joins a low pop server at launch and completely ruins the que because every body wants to play with their fav streamer 🤷🏻 just the way it goes
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Sachin Nawale
(@sachinnawale) reported
@ZavocOriginal @playnewworld Yeah same happened to me i tried a less populated server and now i can get into the game but yeah there are alot of issues with the game cant deny that
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JoshLif3
(@JoshLif3) reported
@playnewworld Can you make it so there's some kind of login timer if you crash or something? it sucks getting in getting booted or having to relog cause of bugs and then having to wait 2-3 hours to get in again. Yes there's other servers but why would I when I've invested so much time already
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Terranoxx
(@xTerranoxx) reported
@LAtheDonTV @zansoars @playnewworld Dude I’m ready to server transfer. I was in a 2k queue timer and after 3 hours. I get a “failed login, please try again” 😡
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suza✨M4A
(@suzalesca) reported
@TweckerTweets @lvlGhostlylvl @playnewworld Yeah it’s a glitch. Moved to a low pop server and didn’t have that issue
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James Jarvis
(@JamesJa82842666) reported
@playnewworld Hi im having problems, two of my quests are not showing on the map and the are pined any suggestions to fix.
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Xeta Game
(@XetaGame) reported
@playnewworld Would it be possible to let players login to a global server(s) while they wait for their world to open a spot to play on? Similar to dungeon que but you start off instanced first and pop into your server instead of a dungeon?