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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Omar -w-/
(@FacuWahnish) reported
@playnewworld Could you please fix the Queue im 1 then 12, then 3 then 7 then 1 again then 17 and so on Im waiting for hours now, what is going oooooon
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Hoshor85
(@TriadforLife) reported
@playnewworld Just up the server capacity..... Your low server capacity cap is the problem lol
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Jason Knight
(@knightmese) reported
@playnewworld I see you didn't learn your lesson from original launch. Mo' servers, mo' problems. Increase server capacity so you don't have to merge dead servers later.
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Lavick81
(@Lavick81) reported
@playnewworld Not coming back to New World unless their are fresh start servers with no transfers allowed, just too much gold duping issues
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Eric J. Peterson
(@EricJPeterson2) reported
@playnewworld And your forums doesn't allow access using Amazon prime login. Even change the pw and it keeps giving me the message wrong pw. I can login to Amazon Prime using the new pw but game doesn't allow.
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Frekigery 🐺
(@frekigery) reported
@iJolpTV @playnewworld More people on server = less ressource for everyone. It Can be hard/impossible to farm wyrdwood sometimes for exemple, so imagine with more players... If one day the Map is waaaay bigger with more ressource, having 2500-3000 player on a server will not be a problem anymore
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Anthony Harper
(@antharper11) reported
@playnewworld Two nights in a row, I've attempted to login only to be met with 500+ people in queue. I know there's an influx of people due to the incoming update, but if you want this game to be successful you have got to get these server issues under control.
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Andy
(@AndyNicolaides) reported
Im going to have to concede defeat with getting @playnewworld working on my Steam Deck. It loads just fine but will not connect. It’s an issue with my router / mesh network but I’ve no idea what, or how to fix it now.
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Rob
(@robert_kallman) reported
@playnewworld Fix your bugs. Prioritize for the love of god!
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G5🇺🇸💪🏾
(@G5ToxicKing) reported
@robert_kallman @playnewworld They always fix bugs, you would know that if you actually played the game
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Elon's Musk
(@Techpaste) reported
@AndyNicolaides @playnewworld Download cloud flare vpn. It's free and connects straight away. I had the same problem.
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Kevin Lupo
(@GiniroRyu) reported
@playnewworld Even after this most recent update, the issue with the Queue numbers are not being addressed. They just decide to randomly do whatever they want. You'll be position 1 then suddenly 45...then 12 then 32...and they just keep shifting.
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Junaid Jawed
(@DaijinEpicness) reported
@Pluto7584 @playnewworld It’s just sad. I love the game but can’t play it to its full potential due to ping issues. I just end up farming nodes just to not get mad at myself during PvP.
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Wozzmatic
(@wozzmatic) reported
@playnewworld Can I transfer to this server? I haven't transferred previously but queued for 30 mins today to get in, hit a bug I couldn't get out of playing music, could only fix it by logging out to an even bigger queue and so no New World for me today!
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Kreynon
(@kreynon) reported
@playnewworld Speaking of music, what happened to the login music after the Summer Medleyfaire? It's not existant for me. I really enjoyed the summer login screen.
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Kevin Lupo
(@GiniroRyu) reported
And NO ONE from @playnewworld is addressing this, no comments, no anything and I even submitted a video to you all showing the issue. This is becoming tiresome and it really shows how little New World actually cares about its players.
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Kryptokills
(@Kryptokills) reported
@playnewworld was this a planned outage on Maramma?
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علي بن محمد.. #2030
(@megapansh) reported
@playnewworld hi could you try to solve crowded servers and fix lagging all time because of that .. for three days I’m struggling in “queue” menu and “lag detected”
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Rob
(@robert_kallman) reported
@playnewworld Trash game! Fix your bugs PLEASE! transport to my house and cant get out… need to restart the game and stuck in queue AGAIN! There are bugs still in the game that has been there from day 1. Wtf are the devs doing? Not working, thats for sure!
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Endagitaget
(@Endagitaget2) reported
@playnewworld Managed to get to level 15 before uninstalling this game. Not even in game issues that made me do this but the constant queue times. Made it a living hell
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Shults ⚔️
(@ShultsGaming) reported
@playnewworld Additional servers isn't the issue. The issue is you don't have cross play in dungeons and other instances activities between servers in certain regions. Opening more servers just means you need a healthy playerbase. Cross play between servers solves that issue.
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Tarellion
(@tarellion) reported
I haven't been on in a little bit... Is there no more login music on @playnewworld? :O
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NGX
(@NGX96644442) reported
@playnewworld Fix the Lag and it is so frustrating also losing connection because of this 😩
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Eric J. Peterson
(@EricJPeterson2) reported
@playnewworld The new PTS update isn't allowing access to the server? Gives this message: Connection Error Error code: Could not connect to server: Unknown file version {assets\datastrim-part37.pak}
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Velus
(@_Velus_) reported
@playnewworld I wanna play with my friends who are new to the game so badly but I don't want to make another character just to do it and I don't want to transfer my world. I feel like there needs to be some fix to issues like this in the next update that can't be abused.
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ComicBooksPlus
(@4ColorCrack) reported
@playnewworld > because of the reduced exp for lvl-ing isn't that hard. I know economy is a issue too but then it makes more sense to wait till the release their solution for mega companies cause now they could buy the land & corner the market like before. These are also not long term solution
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Jason Worstenholm
(@iJolpTV) reported
@playnewworld I love you guys, but new servers is what caused so many issues at launch. Bigger servers with more stability is obviously a more difficult ask but what the game needs
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David Haro
(@Davidharo85) reported
@playnewworld with the increase in popularity for the steamdeck, will New World consider adding native controller support? I just bought the game after hearing about the new update, but ran into so many issues just trying to play it 🥲 looks like a fun game
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Kyle
(@Kyle16003243) reported
@playnewworld so i got fed up of the queue times and paid to get off the server to one of the new ones you put up.... nvm the fact i had to pay for a service that should of been free to over population... but the fact i played for 10mins total for the realm to go down.. wow
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TrickTree
(@ArtSerov1) reported
@hamburgseasy @playnewworld Ah the old "Im not having issues so nobody is"