New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/06/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kennunn7 ken nunn (@kennunn7) reported

    @OuchPotato1 @playnewworld @WheaT0ast Add more worlds problem solved not every would needs to be heavy and be a zerg

  • Horst_from_Hell Horst Horstmann (@Horst_from_Hell) reported

    @playnewworld I try to play on european servers since last Tuesday, no chance. If you guys would simply setup more servers for Europe, this problem with afk timer subversions would not even excist. And now you waste time with punishing players who want to play instead.. really great!

  • lgladdy Liam (@lgladdy) reported

    The team at @playnewworld really, really need to implement some kind of queue skip if you load the game immediately after a crash. I get to play maybe 2 hours a day before a crash means I’m in a 1500 queue and can’t get in again.

  • Aa75191738 Aa (@Aa75191738) reported

    @playnewworld What about amrine expedition that consume orb but we cant enter please ? Are you working on a fix for that bug that was already reported in beta ?

  • HowToMediaLLC How To Tech (@HowToMediaLLC) reported

    @playnewworld Just give people free server transfer and lower the afk kick time to about 30 minutes. Other than that don’t change anything. This issue should go away organically if you give players the option to move away from the overpopulated servers. (1/2)

  • zlatkoty Zlatko Tyulev (@zlatkoty) reported

    @CrazyDGB420 @playnewworld 50-100 spots freeing up in queue won't fix 2-3k queues... or is my math off?

  • PCosta_twitt Pedro Costa (@PCosta_twitt) reported

    @playnewworld There are no EU servers without queu,at this current time, so your plan about transfers is invalid. Fix it, dont wait for players leaving to claim a fix.

  • matthewtanner Matthew Tanner (@matthewtanner) reported

    @playnewworld This is either a joke scare tactic, or the dev team is way out of the loop on what the real issues are. these actions will hurt regular players not afk, and it will not affect physical subversion only macros and ahk scripts. Please listen to your player base before it's gone.

  • Kaisuur Chris Cooke (@Kaisuur) reported

    @NakhtiEmperor1 @playnewworld Ah yes, just get rid of the queue problem by having all the extra people quit so Amazon doesn't have to fix the problem that will no longer exist. We got a thinker here.

  • Arjs9 Arj (@Arjs9) reported

    @playnewworld FAKE QUEUE numbers!! whose genius idea was that to improve company's image ? showing lower numbers in queue wont solve the problem and gamers are not your average customers that can be fooled easily. lol !

  • HonkaiStarTrain Honkai Star Train (@HonkaiStarTrain) reported

    @playnewworld FIX THE UNINITIALIZED BUG WITH ACHIEVEMENTS AND PROFILES! THIS IS A CORE MECHANIC FOR GODS SAKE!

  • Sweaty_Fat_Nerd Musty Gorilla (@Sweaty_Fat_Nerd) reported

    @Headstrong55 @playnewworld Its not a problem just because its a problem for YOU

  • DrunknGod DrunknGod (@DrunknGod) reported

    @playnewworld I love how it's 2021 and trying to stay connected to a game backed by the largest cloud service provider on the planet is still viewed as an "exploit" ...sigh

  • Lifeisabitch691 JustAnotherPerson (@Lifeisabitch691) reported

    @playnewworld game keeps freezing out of nowhere and either it somehow recovers or it crash and have to wait in line again so frustrating. I tried reinstalling , updating my drivers and even moved it to my SSD and it still freezes from time to time . Please fix

  • HeidiGames 🎃🎀 Heidi 🎀🎃 (@HeidiGames) reported

    @SonicSoFast @playnewworld Hey, I didn't set the timer limit. AFK timers aren't exclusive to this game. The problem is a lot of these wall runners are AFK for hours and it's unfair on people that want to play.

  • ITS_JUST_ZERO Zero (@ITS_JUST_ZERO) reported

    @playnewworld ya blame the players for the problems when your server are too ******* small...

  • TheRYSERetro Retro (@TheRYSERetro) reported

    @playnewworld How about you fix the game fully, just broke my gpu

  • _CodedSky_ Cody (@_CodedSky_) reported

    @asavah_ @playnewworld Not incompetent. There are SO MANY servers that have ZERO players in queue and which you can join instantly. The issue is that everyone is only selecting the same 3-4 servers, creating massive queue times.

  • HulksGaming ProfessorHulk (@HulksGaming) reported

    @playnewworld don't get me wrong there should be an afk timer but don't act like we doing it to be ******** etc. Simple; people did not want to wait in queues so they did not leave; more servers = fewer queues, day one this should have been, hate when players get the blame for your issues!

  • EVNZBOYZ EVNZ (@EVNZBOYZ) reported

    @playnewworld Hey, just curious but this is now the 3rd time I had to go through a 2k+ queue after having my game freeze on me. This is super frustrating since I‘ve been spending more time in queue than actually playing. Are you guys considering a 2-3min disconnect grace period?

  • ERefusenik Eric P Hall (@ERefusenik) reported

    @smoresandoreos @NWCompendium @playnewworld Incorrect. There are such long queues becauyse these spastic ***** think adding 50 new 2000 cap servers does ANYTHING to fix servers with 4-6k+ people trying to play on them

  • GamingHabit101 Gaming Habit 101 (@GamingHabit101) reported

    These #PLAYNEWWORLD queue times are a pain.... especially when youre at position 80, get an error, and go to 1400..... 🙃

  • Mr_Arkay MrArkay (@Mr_Arkay) reported

    @playnewworld so there is the issue of server transfer not being a thing wich is coming im sure.... i think the only bad thing about this feature is that servers stay greyed out even if they are not full..... i cant join a large group of friends due to there server being locked... ChangesSoon?

  • yugnammm yugna muhammad (@yugnammm) reported

    @playnewworld BEFORE TALK ABOUT THAT PLS JUST PLS DELETE QUE, ppl do that because your que server is sht and make another server is useless because human have ego for play with who ever they want and your transfer project not come yet, fix something frist before you talk about punishing sht

  • surly0ne Surly1 (@surly0ne) reported

    @playnewworld People who keep commenting fix your servers and increase capacity, its not a tech issue its a game design situation. Its a single instance designed to have 2k people running around not 10k. Its not going to change. Transfers are the only fix. Know what you’re complaining about.

  • Mouhebrobin Mouheb (@Mouhebrobin) reported

    @playnewworld Please fix the banning system i got banned 3 days ago cuz some french guys spam reported me and today they saw me again and they spam reported me again and im banned please help me

  • SolonasCY Solonas Antoniades (@SolonasCY) reported

    @playnewworld nice one waiting 10 hours to join on server and after 30min got lag detected with no reason and now again 10 hours kick the afks and ban the macros afk systems

  • jaanneees Jannes (@jaanneees) reported

    @playnewworld maybe fix wars first, i kept spawning dead in the city and couldnt do anything while the war was going on

  • JubinmerkD JubinmerkD (@JubinmerkD) reported

    @playnewworld This game is the most basic casual **** show of an mmorpg I've ever seen in my life. Sure it hit all the marks but as simply as possible. The server issues are a joke, the unbalanced as all hell pvp is a joke and that's 90% of the damn game. Pathetic.

  • Richard70250352 Richard Carballo (@Richard70250352) reported

    @kusqt @playnewworld You can get f***** in Amazon's eyes, this isn't fan service it's convenience for them