New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • johnbeaman23 darrell beaman (@johnbeaman23) reported

    @playnewworld fix this broke *** game, its a joke how much amazon dosent have their **** together.. ashamed

  • TrixDecoy Trix (@TrixDecoy) reported

    @Mista_Snipe @playnewworld It would probably be easier for them to let people faction swap again. I also wouldn't worry too much though. I think few people have used their faction swap yet and my new server is light on Synd too, but people are swapping to fix it I hear.

  • KSKFPS KSKFPS (@KSKFPS) reported

    @playnewworld Need to fix gold and the economy ASAP!

  • kh__alshamsi Klever Khaled (@kh__alshamsi) reported

    @playnewworld fix the dryad beast spawn.. hammer 580 is impossible to obtain because of the bug..

  • UncertaintyCat Uncertain Kitty Principle (@UncertaintyCat) reported

    @zamboughnuts @playnewworld Oh. Then I might try it sometime, but after they've fixed some of the major issues, lol.

  • allenbutlerr Allen (@allenbutlerr) reported

    @playnewworld FIX THE ******* BOW HIT VALIDATION

  • Dyyrin Dylan Andrews (@Dyyrin) reported

    And today is the day @playnewworld decides to crash on launch. We made it 135 hours without crashes and now it won't make it past title screen. Re-installing now.

  • CarlosIppa Carlos Ipa (@CarlosIppa) reported

    @playnewworld fix transfer pleaseeeee my server is dead I want to leave

  • PhotonWolfsky [Light wave] Fury (@PhotonWolfsky) reported

    @caliFPS @Kephrii @playnewworld Fixing the issue would be simply buying a newer version. Seems like many of the Rev 1 cards had literal hardware issues. Can't really fix those kinds of issues after they leave the facility.

  • KSKFPS KSKFPS (@KSKFPS) reported

    @playnewworld new gold fix ASAP!

  • EightSev3n EightSev3n (@EightSev3n) reported

    @Kephrii @playnewworld Does Asus GTX have this issue or is it just 3090's?

  • shulianber 🔸Shulian. (@shulianber) reported

    @Aladour2 @playnewworld Increasing gold drop rates would in itself solve the problem. Perhaps staking can be an option for clans that have a lot of capital. It is currently a big problem, I have seen mats fall 8% in the last day. Staking for individual players will not solve it, we need circulation

  • PawsTTV Paws (@PawsTTV) reported

    Okay, so outpost rush has no UI, the server lag takes about 3 minutes after you get the reward to take you out of the session and it has a few stuck situations, but boy, I missed outpost rush! Guess that is what I'm spamming tonight #PlayNewWorld

  • csarnoklako Csarnoklako (@csarnoklako) reported

    @playnewworld @AMZNGameStudios Login servers are down or what?

  • Maniacmike18 ManicMike (@Maniacmike18) reported

    @playnewworld Was hoping for a fix today andddddd there goes my weekend of possibly playing with my friends!

  • Richard48062297 Darkstar Magic (@Richard48062297) reported

    @playnewworld Whats funny/sad/to be expected from you is, people are still abusing the mass report like they have since the game launched and you in your infinite wisdom have dont **** all to solve the problem. Pure dogshit "game".

  • Csmith1844 Corey Smith (@Csmith1844) reported

    @Gamer_Vader1 @NVIDIAGFN @playnewworld Never had an issue with my rog strix…don’t buy a ******, cheap GPU and you’ll be fine

  • Richard48062297 Darkstar Magic (@Richard48062297) reported

    @playnewworld Plenty of time to add **** to the cash-shop but never any time to fix the worrying amount of exploits or cheaters in the game. Do you think you'll even be around this time next year? lmao

  • Trucelol Euan Smith (@Trucelol) reported

    Sorted out a lot of tech issues I didn’t know I had prior to streaming. Gonna go live again on Sunday at 11:00am CET with some @playnewworld

  • BrysonWinters bryson winters (@BrysonWinters) reported

    @playnewworld so when you going fix the immobilized game breaking bug that has stop people from you know actually playing your game…..

  • wyll000 Wyll (@wyll000) reported

    @gopewpewpew @playnewworld I think you must be trolling or have some pretty major mental issues. Nobody chose a few levels over their friends. Launch was rough and the transfers were supposed to help fix that. We did what they asked us to do.

  • Strife4K Strife (@Strife4K) reported

    @playnewworld siege war lags are ******* annoying to deal with man. Fix this crap

  • caliFPS ْ (@caliFPS) reported

    @Kephrii @playnewworld will they ever fix the issues with the cards? It's insane how many you've ran thru so far lmao

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @limarodrig0 @NVIDIAGFN @playnewworld This is the thing ppl don't understand about tech support. They don't know how long it's going to take. It's not like fixing a car where you have a time frame based how the avg it took other times. It's a new problem they have to figure out why it's happening & how to fix it

  • Cryptoji1723 Cryptoji -formally known as cryptorage- (@Cryptoji1723) reported

    @playnewworld please fix this token bug I implore you.

  • stratigod My Info (@stratigod) reported

    @playnewworld Daily reminder that respawn rates are broken. You can't even loot a chest before a mob respawns.

  • vandarsin Vandarsin (@vandarsin) reported

    @playnewworld FIX THE PORTALS. 2 weeks into your game and half the content doesn't work lol

  • mahidhar70 Mahi Dhar (@mahidhar70) reported

    @playnewworld Fix the map bug please , on the next patch , Haven't you guys understand how annoying it js

  • uzis59492011 uzis (@uzis59492011) reported

    @playnewworld so my talents just got deleted. No Problem i thought, i will just respec, but no a whole bunch of weapon points just got deleted of my account. What the actual Prime?

  • Heathmeisterr 𝕳𝖊𝖆𝖙𝖍𝖒𝖊𝖎𝖘𝖙𝖊𝖗 (@Heathmeisterr) reported

    @playnewworld I keep getting a error code 408 in the in game store to get the new armor skins.