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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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jay
(@therocks_gaming) reported
@playnewworld the queue times are bad, but the broken queue system on top is even worse. Get to position 5 in queue and throw me out? Now to the back after hours of waiting. Honestly...
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Garry Foo
(@GarryFoo) reported
@playnewworld Can you please give the players that disconnect a 3 minute window to log back on? It is kinda ridiculous to wait for 1hour and once game crash the cycle repeats..
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Emre Ş. Mecit
(@EmpoweredHawk) reported
I've waited over a 1000 people for queue then it finished and it said "failed to configure" then i went into queue again and i have waited a 1000 people again and i ve got an error again. Now I AM WAITING FOR ANOTHER 1000 PEOPLE ??? IS THIS A JOKE???? @playnewworld
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miwitv
(@miwitv) reported
to all the #PlayNewWorld hype.. if these pplz have understood that adding new server does not help solve the problem that I can't play with all my friends in the world? just saying..
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P-B
(@DurandPB) reported
@playnewworld 10h00 - 1743th -> 12h08 - 6th in queue => crashed (internal server error, etc...) 12h15 back in queue 2312th -> 14h58 643th in queue ==> crash again 15h00 2769th in queue... I am ok to queue to go on my server... BUT PLEASE FIX IT cause now I queue HOURS for NOTHING !!!!
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Swiftzn
(@Swiftzn) reported
@playnewworld Literally stuck in a queue for over 24 hours now, get errors and rejoin queue further back, lovely #NewWorldMMO
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Cameron Aka-Neary
(@CameronAkaNeary) reported
@playnewworld why does the too many login exceptions error occur? It's horrible waiting in an hour queue only to be given the error and have to requeue. Happened to me every time I've queued.
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME????????
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J. Alderman
(@mrspookly) reported
@playnewworld the queue is abominable, even after adding worlds, I went from 90 to 750 in line...need fix or gonna insist refund
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LeeAnn
(@juppy2) reported
really @playnewworld went from 859 in que to 419 then got login error now 1110 in que. gonna lose alot of players this way
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME???????? @playnewworld
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Kristian Tengstedt
(@KTengstedt) reported
@playnewworld Is there any new information regarding either expanding the player cap or the tranfer to new server, it somehow feels like my char is taken hostage on a 2000+ queue server. Could be great to get moved to a server that is possible to login to as soon as possible.
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013DEV
(@013D3V) reported
@playnewworld You don’t need to be ashamed of queue. You don’t need to be ashamed of connection errors. You don’t need to be ashamed of bad reviews. But you should be ashamed of not having a team to communicate with community. EU Servers - Worst gaming experience ever.
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Afro
(@Afro46004926) reported
@playnewworld @Chadesh working about it my ***, fix this bogus retarded *** crap @mm_loginservices_internalservererrorexception
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𝕷𝖔𝖔𝖙𝖈𝖎𝖋𝖊𝖗 🔱
(@lootc1fer) reported
@playnewworld The server situation in EU Central is still awful. I waited for hours today to get on my server, reached position 1 in the queue, error appeared and now I'm back at 1710. No more playing for me today, I guess.
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Musti 🇵🇸
(@Mustii_66) reported
@playnewworld @Chadesh You will lose a big part of your playerbase if the login q’s are not decreased asap
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld so are wars now going to be completely chalked since the que times are so bad and half our company can’t get onto the game after work like please fix this **** man it’s ruining a ton of experiences.
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Dreamtrip
(@Dreamtrip77) reported
I will be live the moment im getting close to coming out of the Queue. Started my queue after a Login Issue so had to restart. Spot 1820 atm, see you in 3-4 hours i guess. @playnewworld
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Nikki
(@NikkiNeverShout) reported
So is @playnewworld going to fix their servers or just nah?
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld EVEN WOW MAKES A SYSTEM THAT IF YOUR INTERNET HAS PROBLEMS OR IF YOU LEAVE THE GAME, YOU CAN GET INTO THE GAME AGAIN IN 5 MINUTES WITHOUT QUEUE... UNBELIEVABLE............
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Abel Gión
(@AbelGion) reported
Third error in your queues. Shameful. @playnewworld
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Musti 🇵🇸
(@Mustii_66) reported
Might actually refund @playnewworld because of these horrible login Q times.
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Homeskiz 👑🍌
(@Homeskiz) reported
@playnewworld I've been sitting in your ap southwest que for 9 hours. For it to glitch when I'm at position one and start again.
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Nathan F
(@NathanF35393395) reported
@playnewworld EU needs more servers but honestly why didn't you cap the amount of players that can create a character in one specific world!? You can put new servers in but who's going to restart their character because of this error?
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BeeMcG 🇬🇧 🇯🇲
(@Bee_0161) reported
@playnewworld The que system in this game is the worst que system ive ever seen in any game. I've spent 2 hours queing for a server since 11 am for the que to crash and put me back to 1500 in que
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Spiffman
(@Spiffman63) reported
@playnewworld Ques will break this launch, I logged in at 34th position. Took 3 hours 10 minutes. The 1st slot took 30 minutes. Get in game what to I see in towns people running scripts are whatever to stay logged in. It's a problem, lock the servers down and increase server cap to resolve it.
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New World Ghost
(@NewWorld_ghost) reported
@playnewworld so we just get a message "lag detected" and get booted off and get put back to the end of the que df is this game....
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Afro
(@Afro46004926) reported
@playnewworld fix your damn queue time, being waiting for about 4 hours just to get kicked of the the queue, is down right retarted
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mad
(@mad35515826) reported
@playnewworld Except, you’ll not actually play. You will be waiting in line. Problem is not fixed within a week after playing I’m getting my money back
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SimplyMUG
(@MikedUpGaming) reported
Is anyone else having issues with #steam not staying connected to #NewWorldMMO / #AmazonAccount ? @playnewworld