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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Marc 'Omni' Busby
(@UKEL_Omni) reported
@playnewworld Doubt you read replies on twitter but if you do: - improve chat, it's abysmal. - fix motd for companies. - give us a way to better communicate in a company, in game mail maybe? - just improve companies in general.
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Fennwulf
(@fennwulf) reported
@playnewworld Pls fix the hitting bug where you deal zero damage to anything. Plus add mounts, my in game feet are killing me!
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Dae
(@Daelerion) reported
@playnewworld When do you fix lategame? (lv. 65 portals dont work.)
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Elder
(@ElderAlpha1) reported
@playnewworld PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF.. PLEASE FIX T5 AZOTH STAFF..
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Fameless
(@its_Fameless) reported
@playnewworld Can you fix the bug where the tier 4 azoth staff works on the higher level corruption portals?
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Who this dude
(@InvincibleYoshi) reported
@playnewworld Why dont u fix the problem with the level 55 and 65 portal? Where player with a Azoth 5. Staff cant close them? Yeah that bugg fix would be cool.. :D Kinda sucks ***** to have a T5 azoth-staff and cant do **** with it :)
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Silvio Losi
(@SilvioLosi) reported
@playnewworld I still have the bug of Abandoning event message stucks and tracking resources problem on compass. Thanks
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Hermetheus
(@Terrence_Marlow) reported
@playnewworld PLEASE FIX THE CAMP RESPAWN BUG
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marquim
(@marcussi11) reported
@playnewworld good night, i have a very unpleasant problem with my game. everything was quiet. but for 7 days now when I'm playing it just closes by itself, it's also happening to go to the city and there the dolls are all pixelated in color. Do you think this problem is due to Windows 11 ??
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Traverton the 3rd
(@TheSIeepyGiant) reported
@playnewworld Yo so any fix for overheating CPUs yet?
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Wooke axel
(@AxelWooke) reported
@playnewworld Are you realy not going to fix the ice gauntler Ice storm ???
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Kimisaru
(@Kimisaru) reported
@playnewworld Please fix the company meesages of today system,we still cant edit it because it keep opening menu's when we try to type in there.
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NoSwear
(@NoSwearW) reported
@LHP64D @hydraxau1 @playnewworld unfortunatelly, they have these global updates... its 12-17 for Europe, but last time they had issues and it took from 10-18 I think. The sad part was, that I have gone from my work early, so I could play
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BunBoxMomo
(@BunBoxMomo) reported
@playnewworld Any plans on addressing how threat works when picking up enemies without an attack? Right now if I facepull enemies on mass, they peel off and chase some poor random player who's nearby doing something else rather than me. Perhaps add a single point of threat on agro to fix it?
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Wil
(@nsliwsn) reported
@playnewworld Not to mention, wtf is happening with your servers. The performance and latency has dropped significantly for the past 2 days. Even big time streamers are lagging tf out, with players teleporting arnd and all that.
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Husker
(@HuskerTheHutt) reported
@playnewworld Please take a look at the Plancta server. It's a west coast server but we have a large Chinese player base that is seriously ******* with the time's wars and invasions happen. Please get them ******** their own server. For **** sakes fix this dumb issue.
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Derax Son of Dargerly
(@DeraxBitterleaf) reported
@CaptainMorganAE @playnewworld I seem to have a problem with losing limbs lol
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Earlmeister
(@Earlmeister_) reported
@playnewworld What about shattered mountain corrupted portals? Outpostrush bug? The end game stuff are getting stale without these... please fix asap!!! Thanks.
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Wil
(@nsliwsn) reported
@playnewworld In the prev patch, yall 'fixed' bugs including the 'abandoning event' UI bug but I'm STILL experiencing it. Srsly? It took yall 7 HOURS only to fix some bugs including the one I mentioned and it hasnt even been rectified. Ur game's gonna die at this rate due to your incompetence
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Szabolcs Molnár
(@fleetcmd) reported
@playnewworld It's very kind of you to provide the times in both PT and ET time. But could you provide a time in some EU/APAC time zone equivalent as well? Also, why don't you do regional updates during the night of that specific region? You DO have server groups, so it should not be an issue.
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Cha0ticwo1f
(@cha0ticwo1f) reported
@playnewworld the problem with your maintenance is the time it takes to do it, that's the only thing I will never understand from a A4 long patch note with only 2 sections
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Mojo66
(@Mojo_66) reported
@Its_Bogz @playnewworld 3 is a total joke, never seen such kind of error in any game. Not to mention this bug apparently went through beta unfixed. Incredible.
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Stephen Norton
(@ThatHawko) reported
@ItsHalvar @playnewworld They already said a few times October will be spent sorting bugs and server issues so not this month
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Gabriele Manno
(@GabrielApXManno) reported
@TLPGuild @playnewworld So you don’t care if they fix game breaking exp farm exploits. You just want more people on your server to farm materials and kill quest mobs under your nose, making your life miserable. 🤔 interesting
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NoSwear
(@NoSwearW) reported
@NoxieProxie @BotSollyy @playnewworld well, the issues as last time are what Iam worried for... intead od 12-17 ETC it could go to 20
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Felix Nadler
(@Zazu1337) reported
@playnewworld Hey guys, I was wondering if it was a violation of service if I used automation to press e while standing in water. It's an infinite resource and it cant be "stolen" from other players. Cheers keep up the good work.
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Halvar 🍺
(@ItsHalvar) reported
@ThatHawko @playnewworld Hopefully they manage to fix the voip issues 😭I love yelling at random pvp flagged people while chasing them naked
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ナオミ nada
(@KindToAllKinds) reported
@playnewworld 1.1 should have been the moment to fix all the clear-as-day bugs and insane lag issues plaguing this game. Instead you just add more work to your already full plate. Common you guys, step it up.
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Avalon
(@AvalonsTwit) reported
@playnewworld so is there any fix for the "company invite spam to DDOS the servers" tactic to win an attacking war? My company just lost a territory because half our defenders got disconnected.
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Stephen Norton
(@ThatHawko) reported
@ItsHalvar @playnewworld Xibalba. Valhalla the issue might be related to player density. I know a few people get it in WW on our server in peak times but personally I've never had a issue