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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Xecil
(@XecilOfficial) reported
@playnewworld If you select a winner and they initiated a region transfer during this time, would that be an issue? I personally just transferred to US East - Maramma
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Peter
(@_Dresten_) reported
@playnewworld Like really ? You gonna kill that game for sure. You not able to hold one server full for short period and you gonna make better chaos like it is …enjoy money from tokens in dead, buggy fest stupid game , not competent to fix things , just make it worste
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Nino caré
(@Skippball) reported
@playnewworld My friend and i have both reported this “player” because we have both followed this “player” and it is obvious that this a bot that only mine’s iron!!! So please this needs a fix ASAP!
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Bud Master Bushido Brown 誠
(@Akingnamedkellz) reported
@playnewworld NO ONE CARES ABOUT COSMETICS, FIX BLACKGUARD MAGE WEAPONS😒
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Dalton
(@Applebird1996) reported
@playnewworld Can we please fix how nameplates work in game especially in a group? I hate how i can never find teammates when doing Wars/OPRs because other nameplates show over my groups.
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Reilly Brancato
(@UrMateBranco) reported
@playnewworld Whats the point in releasing tempest replicas? They look exactly the same as gear drop in it, and the attribute distrubition/stats are the exact same as the dryad/laz gear. The 600gs is the only difference. But its a bug. It was in PTR and now you fix??? Lazy.
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wipe
(@DasAlanArt) reported
@playnewworld Pls change the animation on running and walking it look terrible. It look like robotic feet and hitting the characters ***.Pls !! And fix combat. Remove the Stop effect when you jumping around whitout the characters need to stop for 0,5 sec befor be to able to move again
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CptJamesTDuck
(@CptJamesTDuck) reported
@playnewworld It's not a problem that is a bug. It's the fact that to craft decent gear, I have to have the crafting gear and the trophies and the town buff and the food and then it's only a CHANCE at crafting something decent. I understand the reason for it, just don't like it (plus trophies)
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Lucy
(@LucyTimeX) reported
@playnewworld you lag detected us in the middle of a tempest heart run, i would like a refund on our orb
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josh johnson
(@JBjoshin3) reported
@playnewworld Can you guys please fix the legendary armor sets not dropping 590+ in some areas? We want to be able to complete the sets of armor
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кяιgнтσи
(@krighton) reported
@Kevin_He317 @playnewworld Not in light or medium. Even with healers. GA and healing has been broken from day one. Now they will be forced to fix or shut it all down
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KaiserDrgnTV
(@KaiserDrgn_TV) reported
@playnewworld Did u fix the quest chains and add raids yet ??
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Bring Her Head to Athens
(@BringHerToAthen) reported
@playnewworld You guys need to fix the opr match making queue, in my last opr it was 9 againts 15.
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Shadow
(@byanjankars) reported
@playnewworld Please fix dodge, i got bug twicce today
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Tarindis
(@Tarindis1) reported
@mr5pacely @playnewworld Sounds like a computer issue, you may need to upgrade
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YearOfTheNapier
(@FloridaNatic) reported
@JimbleSaurusRex @playnewworld and why does that matter? The dev team is actively trying to improve the game so that players feel encouraged to come back. The game in its current state is the best its ever been. Of course the player count isn't where they want it to be that's why they're trying to fix the game
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JP 🇬🇧
(@twitchTV_JP) reported
So I completed gen mutation 10 gold,left dungeon,checked and it had gold icon at mutation 10,came on today and it hasn’t got a gold icon at mut10 it’s got nothing, the same thing happened with laz,can you guys please fix this bug or whatever it is. @playnewworld
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Dank Ape 💎🙌
(@_dankape) reported
@playnewworld There’s a serious disconnect here @playnewworld. Why would I pay you to transfer servers? You are lucky enough that I even still log in. Focus on releasing a raid further consolidating servers so it doesn’t feel like I’m playing a single player game.
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Du'morte 🇵🇷🇩🇴
(@Dumorte) reported
@playnewworld Where do i submit an application as a bot hunting intern? I'm offering my services for free here. It's an awful feeling login on after a long day's work for some relaxing mining just to have your fun ruined by the sheer amount of bots flooding resources.
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ARAME
(@ARAME74) reported
@mr5pacely @CallMe1s @playnewworld Verify the integrity of the game files and see if it fixes the issue
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Demmie
(@TheDementedSubz) reported
@playnewworld Are you brave enough to fix your game?
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Matt Bethune
(@matt_bethune) reported
@playnewworld please nerf this Sword and Shield Blunderbuss combo. So broken
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Dank Ape 💎🙌
(@_dankape) reported
@playnewworld There’s a serious disconnect here @playnewworld. Why would I pay you to transfer servers? You are lucky enough that I even still log in. Focus on releasing a raid and continue to further consolidate servers so it doesn’t feel like I’m playing a single player game.
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld I'd say let's fix the fact that shields are now applying their perks to the secondary weapon, so now you can have 7 perks on a weapon, it's broken. I mean the attributes are fixed for sns at least but at what cost
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KaboomDang
(@KaboomDang) reported
@playnewworld I'm not buying any skins when the last one I bought is still bugged. The Moloch's Fall void gauntlet skin has always been broken and I've had a thread in the forums on it for over a month now. Nothing has been done, and I wouldn't doubt some of these new skins are bugged too.
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Mocchi
(@Mocchi_Twitch) reported
Randomly banned by @playnewworld for 3 days, and they don't even show logs as to why... also the customer service rep was rude........
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B
(@cappptain7) reported
@playnewworld Plz fix the lag on West Coast servers. Last update has made the lag terrible.
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P0gU
(@techniec2) reported
@playnewworld Actually might re-install. This was the biggest issue I had with the game. Should have been implemented from the get-go but better late than never. Good stuff.
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Lilith
(@CallMe1s) reported
@mr5pacely @playnewworld Haven’t had that issue nor has anyone ik. That’s your computer.
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Crack Dolphin
(@CrackDolphin) reported
@catystrophia @playnewworld yes, this lol. we are all like 623+, do m9's ez enough and this guy is still trouble half the time