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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JENNY' 🍌
(@jennypunkt) reported
@playnewworld Also, get a better customer service cause yours sucks. Thanks bye.
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Comon_Cidr
(@comon_cidr) reported
@playnewworld What's up with this "Bind On Pickup" business. I get amazing drops that I don't need that I can't sell or give to my friends. It's so inconvenient. Are you going to fix that for release?
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Steve N
(@stevenicholls) reported
@playnewworld @amazongames You need to delay until next year - the game is nowhere near ready. Sad to see it in this state but you need to get the core problems fixed else the game will die fast. Push back, knuckle down and fix it. Lost Ark can tide people over.
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Retr0
(@Retr0parkou4) reported
@FladyED @playnewworld I don't think you understand the concept of buying the game (closed beta days) where the inconvenience of having to sign up for open beta, where people aren't getting codes or having multiple issues of not being able to play DUE to that.
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Kraft
(@Krafteon) reported
@Rompelsteelakin @playnewworld since you buy prebuilt systems, you'll want to learn about the silicone lottery and also realize that issues like this are caused more by faulty hardware than software. And its a laptop, use its warranty to fix it. And 30 years ago, Discrete GPUs didn't exist. Nice flex.
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Andres Martinez Murillo
(@AndresMart97) reported
@playnewworld @MissPurplePixie @wochinimen Okay, I understand the congestion problem. Can you then make teleporting to your friend's town a possibility after the first quest or something like that?
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Daddy Dark
(@OGDaddyDark) reported
@playnewworld Ezra is glitched and won’t spawn. Hasn’t for 2 hours now. US East - Dominora, PLEASE FIX THIS
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BrutalSam
(@theBrutalsam) reported
@playnewworld well EU Central servers not working
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FluidSh0t
(@FluidShot1) reported
@RealSlyeb @5chmorgus @playnewworld Maybe you shouldn't be running uncapped frames. Doesn't sound like the greatest idea when you're having stability issues.
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Tim
(@Tim43205953) reported
@playnewworld Why is there exceptionally more lag tonight then yesterday...only 50-200 more ms but making even a step forward unbearable with stutter. Quite unplayable sadly at a minimum of 200ms (US east Valhalla)
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Kudi 🍥
(@RS25KidCudi) reported
@JoshOG @playnewworld 2 betas and they still cant fix the fps thats weird
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Gabe stark
(@iHadAnEyeDea) reported
@playnewworld @TheRealDlo22 How about you fix the no second weapon glitch
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¿Donde fue mi serotonina?
(@Crickenator) reported
@playnewworld so I’m STILL not able to sign into US East (I’m on east coast US), but I can sign into any other server cluster. The error message is mm_authresult_Http_Error_Response
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Arrican
(@TheArrican) reported
@playnewworld Hey, I just did the feedback at the end of the game, but it didn't give me an option to share this. There is a section in sleepy tallow that seems to have a lighting glitch that makes it look like strobes, might cause seizures, might want to check it out.
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Miggy
(@Miggy87x) reported
@playnewworld guys any advise ? been playing witrh a 3090 and still have to play it on low, any fix for this ? i love the game i need some help !!
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wastedblood
(@CamarenaYuliano) reported
@playnewworld The only good thing new world had was pvp now they screwed the up I hope they fix before lunch
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FluidSh0t
(@FluidShot1) reported
@RealSlyeb @5chmorgus @playnewworld Try running at 60 FPS and see if the issue still happening no reason to have 240 FPS in this game.
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Adam Kane
(@Rompelsteelakin) reported
@Maleficus24 @playnewworld Crying wont fix mylaptop. I just wish they would have put a disclaimer so that i am more informed on these issues. Dont get me wrong, i love this game and cant wait till it launch. But its just disheartening that my gpu agot fried
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Quarrel
(@_Quarrel_) reported
@playnewworld Had to refund the game, can't play with the horrible lag, NEED ASIAN SERVERS
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Alex Senpai
(@Ley_Troll) reported
@playnewworld really enjoy the game, but i see only 2 problems at early look: -The stability, fps drop and rise all the time, it doesnt feel very fluid or well optimized. Would be great to resolve this problem. -The animations are ridiculous when moving, they should be improved.
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JROC
(@JROCCthaGreat) reported
@DonTheCrownTV @hs_drain @playnewworld The problem is the much higher lvl characters doing the same things you're doing. At lvl 20 I could kill 5 lvl 15's, solo.
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Cali
(@iCaliGrown) reported
@mystvb @JoshOG @playnewworld The frame issue is what’s keeping me from wanting to continue honestly. It’s a bit nauseating. Not really trashing just not really drawing me to want to continue log in but it is beta n the fact a reset is going to happen doesn’t help. We will see on release.
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wastedblood
(@CamarenaYuliano) reported
@playnewworld The problem is there was a lot of people level 60 they never take the time to learn their classes and then they fight with somebody that was decent and kicked their *** and they complained that they lost to a better player
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👌🏼 ***** 👌🏼
(@bassgod420) reported
@playnewworld are guys aware of the massive server issues in the open beta compared to the closed.
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Jason Worstenholm #TheClass🎓
(@iJolpTV) reported
I would rather deal with small bugs and occasional lag than have new world pushed back again, just saying @playnewworld
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BeegsFn
(@BeegsFN) reported
@playnewworld @DonTheCrownTV It is not balanced at all, small minor changes will not fix this causing the pvp side of the game to die, and a big portion of your players bought the game to pvp
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Jose Luis
(@Buxeri) reported
@playnewworld Ezra and kisare are buged again can you fix it please ?????? Server Kor
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Cherryblosom
(@Cherryblosom013) reported
@rortsfike @AodanTV @playnewworld Funny you assume I dont already take part in this org. Please troll somewhere else. Get out of the gaming community with your issues mate.
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Flady
(@FladyED) reported
@Retr0parkou4 @playnewworld If you still can’t log in that’s user error
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KusoTrevor
(@KusoTrevor) reported
@playnewworld receiving a "Dereference a null ptr" crash when doing targeted healing and scroll up/down through targets. Something called "Lumberyard error" window pops and game crashes.