New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Champioee BlacCobra (@Champioee) reported

    @playnewworld Why dafuk do i need to use money on to repair equipment on my own??? Did we just put money inside our broken equipment??? Where's the ******* logic??

  • kelticfury Kelticfury (@kelticfury) reported

    @BarpTheWire @playnewworld Thanks for sharing mate. These days I check twitter to see if it is even worth attempting to log in. I hope it doesn't take them yet another week to fix the things they broke this time.

  • geovortex1 geovortex (@geovortex1) reported

    @playnewworld If you guys fix the economy, i will come back. Not sooner. Only thing i can suggest rn to fix, is fix the pervious issues with the market, And make league's with the new updates. so we all can start over fresh

  • BOLOYOO1 Bolek Jura (@BOLOYOO1) reported

    @otiobiro @playnewworld @primegaming Game holds 100k daily players so it's good, but the problem is they are too slow with server merges. I stop playing the game, cause on my server were 50 active players, which is ridiculous. I dont think I will come back any time soon tho.

  • Rippedbird Rippedbird (@Rippedbird) reported

    @Diamattiss @playnewworld How? I haven't played for over a month due to internet issues. Also I play games at night, games need to update, I'm not going to get mad because of it.

  • RantAbulus Rantabulus (@RantAbulus) reported

    How to fix ur pvp; put cc immunity, getting chain cc'd in wars for 10-20secs is moronic. @playnewworld stop buffing Great Axe garbage meta, remove the auto move and auto target, its so lame.

  • 93Pei Jack Mehoff (@93Pei) reported

    @Archonman @playnewworld It doesn’t resolve his problem. I know the feel. To help my woes I own property in EF - MD & CK, with my home being at SM.

  • iLikePiemmmm iLikePiemmmm (@iLikePiemmmm) reported

    @gnarlyrita @playnewworld Don't you like opening a 10k schematic that you bought and having not proc. I have like 100k + in schematics that I'm not even opening until they post that they fix them.

  • St1ckyDr4wz High Tier Deity (@St1ckyDr4wz) reported

    @playnewworld FIX THE VOID GAUNTLET QUESTLINE FFS

  • olmanplaysgames Olmanplaysgames (@olmanplaysgames) reported

    @playnewworld I am really trying to help you guys by testing the PTR. Your PTR forums being in slow mode means I can report 1 bug every 2 hours. Are you kidding me? I'm trying to help fix your game by reporting real actual bugs. 2 hours? Ain't no one got time for that!

  • LcgGuy LCGMr9iceGuy (@LcgGuy) reported

    @playnewworld I dont care about any bugs except the combat is atrocious. Please fix this because the PTR doesnt feel any better.

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @R41D3NZ @nomoka123 @playnewworld The bigger problem was fixed by noon, that extra 10 hours of down time was alllll new world

  • MysteriousXF Jose B (@MysteriousXF) reported from Mérida, Estado de Yucatán

    Hey @SquareEnix @FF_XIV_EN I have an idea that will fix your server issues, you can buy a lot of servers from @playnewworld since noone is using theirs.

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @MrMilkManYT @yyyepe @playnewworld Amazon fixed the problem by noon yesterday, still took new world almost 8 ******* hours to get the game back up. Stop coddling terrible developers

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @primegaming @playnewworld Gifts of skins won't fix the game and the mess it became

  • tmoneyy86 Trevor (@tmoneyy86) reported

    @playnewworld @primegaming Maybe focus less on skins and more on fixing your broken game with no content.

  • Juswel_P Juswel (@Juswel_P) reported

    @playnewworld Fix the server lag. Signal red here in asia.

  • gnarlyrita RITA (@gnarlyrita) reported

    @playnewworld fix the furnishing schematics -_-

  • inFamousJoesh InfamousJoesh (@inFamousJoesh) reported

    @yyyepe @playnewworld Yesterday wasn't a planned downtime for an update it was an issue with Amazon servers for multiple things not just NW.

  • KRicey86 Ricey (@KRicey86) reported

    @cokytus @playnewworld bro there hasnt been down time for ages unless your server had issues. Why you complaining i also work but have plenty of game time.

  • Razilym Razilym (@Razilym) reported

    @yyyepe @playnewworld That wasn't downtime, that was a massive Amazon outage lol. Moron

  • tomxander t0m.exe (@tomxander) reported

    @playnewworld @primegaming Dead game and they are trying to sell Prime gaming. Glad this **** isn't even available in our country xD Fix your game!!!

  • patrick91651307 patrick pedersen (@patrick91651307) reported

    @primegaming @playnewworld Nominated for what? Biggest let down of 2021 besides the children who finds out santa doesnt exists? Fix your game before adding new cosmetics or skins 🙄

  • EloytxoMankito Eloytxo Mankito (@EloytxoMankito) reported

    @playnewworld, one thing you fix, 20 you broke. 30 minutes playing, 3 times kicked out.

  • Nesh_v11 TattOoNeSh (@Nesh_v11) reported

    @playnewworld do something about the lost furnishings, as last week's update was supposed to fix this

  • SayneHD Sayne (@SayneHD) reported

    @playnewworld I'm going to be brutally honest. Take the game down for an entire week or two. Fix the bugs that are breaking your game and then after you fix the trending issues, move to minor bugs and fix that weekly when live. The game is in dire need of an alpha level rework right now.

  • DrDeathGamez RaginOz (@DrDeathGamez) reported

    @playnewworld Please fix why players lost their skins the bought. Don’t see that in the fixes

  • Michaeleinwech1 Michael einwechter (@Michaeleinwech1) reported

    @playnewworld This outage rolled back our territory upgrades. We were told this would be fixed in the maintenance patch and not was fixed this morning. Over 30k in lost upgrades.

  • Jynzoh Jyn ヅ (@Jynzoh) reported

    @playnewworld do you have a support twitter ir email to send things to? Got an issue with someone mass reporting people in game to get them banned

  • Archonman Parlon (@Archonman) reported

    @kurt_caceres @playnewworld I agree with silencing the haters and i love the game but there are some things they really need to fix soon.