New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/28/2025 03:00

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • runglikeido Hannah (@runglikeido) reported

    @Herstocher @playnewworld Just a week ago we had equal proportions of Syndicate, Covenant and Marauders on our server. Everyone was happy except this guy just has an issue with control. Very odd.

  • pocketfenn Wynter (@pocketfenn) reported

    @Maurbaa @playnewworld unless new info came out, just Cap your frame rate, that issue was caused by uncapped frame rates paired with cost cutting the PCB design, it was never actually the fault of New World.

  • KusoTrevor KusoTrevor (@KusoTrevor) reported

    @playnewworld the server side lag recognizing heavy attacks is getting out of hand. Please fix the lag or fix the source of identification when a player is starting a heavy attack.

  • ClaybournTwitch Claybourne (@ClaybournTwitch) reported

    I'm really enjoying @playnewworld but so many of the design decisions are counter-intuitive. Please remove the Tuning Orb system. It's pointless. Wars need a heavy lookover and are missing promised features. The end zones are buggy and unfinished. Just so much to fix.

  • Itss_MrO Its MrO (@Itss_MrO) reported

    Hey @playnewworld I really love your game and have put many many hours from alphas, betas and now full release but seriously fix your game the wars are a joke I feel like I am playing some sort of powerpoint presentation. You disabled Outpost Rush how about you turn off wars.

  • PereNatanael Natanael esmi nombre (@PereNatanael) reported

    @playnewworld i cant play 10 minutes without a crash, hello amazon can you do something? I lost so much pvp vs , and territory , when do you fix this ? I pay the game completely 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • WolfpackCasey WolfpackKC (@WolfpackCasey) reported

    @playnewworld @amazongames Why have you not fixed this quest yet??!! Was reported back in beta. "Shrouded in Twilight" final step is to collect 14 items, but they currently ONLY drop from ONE mob in the area. Please fix it. Waiting to kill him 14 times is dumb.

  • Rage_JG Rage (@Rage_JG) reported

    @playnewworld way to make wars literally unplayable and not fun at all. here’s the strat put every single person on flag and lag the ******* game to win flags. fix your wack *** game

  • Salnexy Bailey 🎮👾❤️ (@Salnexy) reported

    Having to verify integrity of my game files every time I launch @playnewworld is rather annoying. If I don't do this my achievements and character titles/info are broken. Please fix.

  • Nightdeed Bobby K (@Nightdeed) reported

    @playnewworld HUGE CHEATS with ice gauntlets! Please fix this asap since a lot of players are using this exploit to gain territories and such.

  • Shankstar_game Brad (@Shankstar_game) reported

    @playnewworld Any thing on the lag exploit

  • xareius Nathan Buck (@xareius) reported

    @playnewworld When the Meta for WAR is to stack 100 people on 1 point to lag the other team out... that should be fixed RIGHT NOW.

  • Lakez_ Lakez (@Lakez_) reported

    @playnewworld do you plan to fix your broken game? We’re stuck farming for hidden mechanics of increasing watermarks for gear drops. Can’t close portals, no outpost rush. We’re sitting here, have to wait 5 min timers to maybe get a drop with 40 other randoms. No forced pvp 🤯

  • CelerityS2 Celerity (@CelerityS2) reported

    Fix Farmer Sneed @playnewworld I’m sick of getting him to 1% health to run n heal then I get killed after doing that 10 times so annoying

  • BetterNewWorld1 BetterNewWorld (@BetterNewWorld1) reported

    Getting stunned and “falling” when walking down stairs…yup, me too. A glitch crying for attention! @playnewworld #NewWorldMMO #BetterNewWorld #NewWorld

  • chaotic_grump chaotic_grump (@chaotic_grump) reported

    Yeah I’m giving up on #PlayNewWorld for now. There are way too many small issues especially as you progress that just make the game not fun. Playing by myself because of a crap launch and being separated don’t help. I may check back if transfers ever happen.

  • CommeDeGarcones Antonio 🇵🇷 (@CommeDeGarcones) reported

    Is Minda server down? @playnewworld

  • keykenzo1 keykenzo_ (@keykenzo1) reported

    @playnewworld Fix Rapid Shot. If you kill one monster if three shots your skill wont reduce cooldown from Rapid Accuracy skill. It only if the target survive.

  • DarkstepWarrior CurtisDarkstep (@DarkstepWarrior) reported

    @PhixiusTV @Real_DanMan @playnewworld Most of which STILL persisted after the patch. None of the glaring bugs have been fixed, they ‘fixed’ error messages yet they still persist after leaving corrupted portals for example.

  • orifter Orifter (@orifter) reported

    @playnewworld - US EAST Minda Server crash? --- states Maintenance on a Saturday night? Really?

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld Wars are broken. This isn't fun. The lag is horrible. I don't see this game lasting if this doesn't get fixed.

  • Twatch678 B (@Twatch678) reported

    @playnewworld Glad to hear, have you also worked on the black screen error? I have a PC with strong specs and have tried every makeshift fix in the book with no luck. Literally cant play more than few mins before monitor black screens and crashes whole PC

  • PhixiusTV Bryan (@PhixiusTV) reported

    @DarkstepWarrior @Real_DanMan @playnewworld "most of which". Then proceeds to only bring up one issue that persisted. Weird. I know ONE of which that persisted after that patch, and it was the one you're talking about.

  • Darkheartedlife ☠️NightFall☠️ (@Darkheartedlife) reported

    @playnewworld heads up your game is causing infinite loading screen at res at camp. Don't know if it's cities too gotta restart to fix. Will that high power usage be fixed and the lag is serious since last update.

  • DarkstepWarrior CurtisDarkstep (@DarkstepWarrior) reported

    @PhixiusTV @Real_DanMan @playnewworld Because pretty much everything else was irrelevant bugs not worth mentioning. They haven’t fixed the visual gear glitch with ice gauntlet, the Pvp gauntlet spam affecting wars, spawn exploits, etc etc

  • GunPlay__ Blake (@GunPlay__) reported

    @playnewworld can we get a fix for there being 100000 enemies insides one another when it’s only supposed to be one

  • PereNatanael Natanael esmi nombre (@PereNatanael) reported

    @playnewworld I cant play 10 minutes without a crash , i pay a completely game and i have a trash , make your job amazon, you are not a indie

  • BGRDF12 BGRDF (@BGRDF12) reported

    @playnewworld I need help and need to know if there is a discord for users to join and to group up, or what? im level 32 and needing to do a level 45 mission. 1st world problems... please help :D #NewWorld

  • OttersTTV OttersTTV (@OttersTTV) reported

    @playnewworld War is seriously broken. its just 100 people on a flag that lags the server and nobody can play. fix?

  • MKyrkopoulos Mic (@MKyrkopoulos) reported

    @playnewworld Fix the bug that froze everyone on the points at wars !