New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/25/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MoiZzZxD MoiZzZ (@MoiZzZxD) reported

    9 hours in q to get internet connection problem from your end not mine cuz im streaming no problem to **** my entire game not even the servers are showing now thanks @playnewworld :)

  • JamesDrysdale84 James Drysdale (@JamesDrysdale84) reported

    @Razvan28770708 @playnewworld @ochapeieiro I am having this issue as well

  • Roy_Vix RoyVixen (@Roy_Vix) reported

    @playnewworld @ochapeieiro Login Servers seem to be down, queue died on EU servers (at least on Barri)

  • KMyrestrand Zoldyck シーシュ (@KMyrestrand) reported

    @playnewworld How can you get incredible support, when 99% can't even play, its actually horrible. All my friends waited in queue for over an hour and then we got connection error, *******!

  • skunknste1 𝕋𝕣𝕚𝕩𝕕𝕖𝕟 (@skunknste1) reported

    @playnewworld Been in a queue for 5 hours just to get an authentication error. Nice one.

  • tim_tantrum Tantrum_Tim (@tim_tantrum) reported

    7.6 hours waiting to get into the server. 500 people in front of me in queue. And the login server crashes. **** THIS. #refund @playnewworld

  • ellyamanda Elly (@ellyamanda) reported

    @playnewworld Your entire EU section of worlds is gone.. And it keeps giving multiple errors. My character is gone too . Help

  • BuffedGaming Buffed Gaming (@BuffedGaming) reported

    @playnewworld is there an ETA on the login server bug?... Got kicked earlier, then got thrown in a 2.3k person queue to be disonnected YET again from my queue..

  • SheepB0T SheepB0T (@SheepB0T) reported

    @playnewworld @playnewworld y’all have a serious queue problem. I’ve been in queue since 8am PST and I’m STILL only 5092 in queue at just after 11am (down from 6968). This is insane….what the hell is going on?

  • RafaelJ115 Rafael Jiménez (@RafaelJ115) reported

    @playnewworld Central EU servers are not even showing up now. It gives an error and says no worlds available

  • OnlyDellis Dellis (@OnlyDellis) reported

    @playnewworld Getting this error when trying to load the EU server list. Connection Failed mm_authresult_Http_Error_Response_Code Any help please?

  • Termehhs Termeh (@Termehhs) reported

    @playnewworld Queued for 1 hr and "mm_authresult_ error kicked me out, now I'm getting it constantly and can't even get to character select screen.

  • loloLmandesjahr LoLoManDesJahres (@loloLmandesjahr) reported

    @playnewworld can it be thats the login server are down?

  • OlyGriffiths Oliver Griffiths (@OlyGriffiths) reported

    @playnewworld What is going on? Sit in a queue from 3000-72 and then get kicked. Then rejoin at 3000 to get a log in error and now the server and character is gone? Erm?

  • silberjounge SILBERJOUNGE (@silberjounge) reported

    @playnewworld @ochapeieiro also i cannot see my Char anymore.. i get errors which says Try again. if i press yes the same issue happens again.. Cant see any EU Servers

  • YosifMarkos Markos YosifⓂ️ (@YosifMarkos) reported

    @beardphobia @playnewworld I have the same problem. Wtf is going on

  • Svoovi_ fejkyu (@Svoovi_) reported

    @playnewworld So now are the ******* EU Servers down?

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld 4 hours in queue, now all servers gone and cant even connect to login server.

  • muk_tf Gamer Priest (@muk_tf) reported

    @rwharris93 @playnewworld the problem with being popular I suppose ;) hoping @playnewworld can help out and get us all going again soon

  • Fat2Mr2 Mr2Fat2Carry (@Fat2Mr2) reported

    Login Servers Down ? @playnewworld

  • DrurukR6 Druruk. (@DrurukR6) reported

    @playnewworld 6h of queue, for an error.. 6h wasted still cant join.

  • bakadesu911 Bakadesu (@bakadesu911) reported

    @playnewworld Fix EU servers plz

  • AlejandroZh_ Azul eléctrico (@AlejandroZh_) reported

    @playnewworld Login down in EU…

  • Thenaughtyseal Martyn (@Thenaughtyseal) reported

    @Osxgeekgirl @playnewworld Same problem here

  • aLivingBeing a Living Being (@aLivingBeing) reported

    @playnewworld Why did you guys still not fix the 100% GPU usage...

  • AntonioCaseiro Me_Myself_and_I (@AntonioCaseiro) reported

    @playnewworld Buy the game and joing the queue... 120 minutes later you will get the message ... LOGIN FAILED... it's "live" like a DEAD RAT...

  • Khalisee6 Khalisee (@Khalisee6) reported

    @Razvan28770708 @playnewworld @ochapeieiro Got the same problem

  • Thewishmasternl Theͥwiͣsͫhmaster (@Thewishmasternl) reported

    @playnewworld OMG noooooooooo i was allmost out of the queue and now not 1 server in EU is online Login server down???

  • Nhails Chris (@Nhails) reported

    @playnewworld login services are down folks.

  • Fr05t1998 Frost (@Fr05t1998) reported

    @playnewworld yo sick game launch, love waiting for over 8 hours just to finally get throught then be given a ******* error, nice launch.