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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Bynum
(@ThePatrickBynum) reported
@kalimist92 @playnewworld But, I agree that this is becoming a bigger problem.
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çağdaş ERBEKTAŞ
(@ErbektasCagdas) reported
@playnewworld so you say; we couldn't do this job, try again later. Your problems have not ended since the day the game came out, but for me and my team, this game is over now.
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SouperSide
(@SouperSide) reported
Your game is crashing on @AMD systems after I wake my pc due to a driver error @playnewworld. Been waiting for a fix for a month now. 5950 6800
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kristoffer kochan
(@crisp_kochan) reported
@playnewworld Can't people just realize that the guys working with New World are trying to fix their game while constantly having to take ****, while the exploiters are the problem. Just report issues instead of abusing them so **** like this don't happen.
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♠️Kandy♠️❄❄❄❄❄♠️Milf♠️
(@bustyslutwife) reported
@playnewworld ok, and how about an update? Any idea what customer service is? How would you definite it in amazon terms? amazon customer service = let the world burn🔥🔥🔥🔥🔥🔥🔥
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Pr3ma
(@PremuzicRobert) reported
@playnewworld U are investigation like every ******* day,fix this **** or give me money back,no point of this ******* game couse we are not able to play it.....Work on ur shopping servers,get rid of games,u have uselles servers administrators and developers....
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♠️Kandy♠️❄❄❄❄❄♠️Milf♠️
(@bustyslutwife) reported
@HappyFeet_1402 @playnewworld My intuition tells me that they cannot roll back and that is why it is taking so long. They do not do sequential backups, they only have a snapshot of the latest state of the server/service.
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sf
(@SafwanAl_ahmadi) reported
@playnewworld Send the code to me and I will fix better then your developers, each time when they try to fix bug they cause 100 bugs ,, try to change the programming team or you will lose the game .
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@Byheer @playnewworld Seems most people do not understand: coding is hard. If you go to change the code to fix something, you will create new problems because we are humans and we dont make things 100% perfect. So is usual to when applied a hotfix, bugs appear.
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Jaysen Bazinga
(@Cybrisbob) reported
@playnewworld Might as well shut the game down, take time to fix all your bugs and start everyone from lvl 1. Those that stay are the dedicated player base, those that leave well so be it. Rolling back peoples progress is a sure fire way to kill your player numbers.
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KRANKONEHSLER
(@krankonehsler) reported
@Ismael_DSCH @GeezerGaming89 @playnewworld Sounds like you received far more than you should have, but you didnt care to inform or investigate further and went on a shopping spree with your new found money. Sweet talking the initial issue and who´s fault it is, isnt gonna change the fact, you have to think for yourself!
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نبصه
(@rtKzCMjKx8bXcCc) reported
@playnewworld You don't have a certain time to come back...You're in trouble...Everyone is waiting to play and you can't do anything...Failed developers.
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Deathnoticee
(@RubberSpunk) reported
@playnewworld Still server down ?
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zennboy
(@zennboy33) reported
@primegaming @playnewworld How about u fix the ******* game then make skins!!🤮🤮🤮🤮🤮🤮
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Matthew Milby
(@MatthewMilby) reported
@playnewworld Most laggy game i've ever played on an optimized high end system, please fix. Took me 15 tries hitting the craft button only to be kicked out of the crafting station. This happened over and over and over and over. Please fix.
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b
(@brokenelysium) reported
@Team_Brady_ @CorreyConroy @playnewworld Scrolling through people fanboying over a broken game on lunch break at work is really entertaining. Love seeing people white knight Amazon of all companies, even while they shovel **** down your throat
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LOCKDOWN
(@ABottari82) reported
@playnewworld Fix the furniture bug while you're at it . Read many have issues
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Sini
(@sinisinisinisi) reported
@AustExperienced @playnewworld 4hours rollback ain't nothing, compared full economy crash. They will deffo do rollback.
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GreyBeard71_TTV
(@rockmonster685) reported
@playnewworld I’ve stopped playing because you can’t fix your game.
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Sayed Mohammad Hasan
(@AlhashemiMoha) reported
@playnewworld Why not just keep the server shutdown, fix everything then bring it back online.
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edosensey
(@edosensey1) reported
@playnewworld Good ****** broken update, next one when? Before or after the next game breaking exploit?
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DisThoughts
(@DisThoughts) reported
@AsapCorpJF @playnewworld Please, how did you fix it?
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Dylan Villarruel
(@TheRealDJV1995) reported
@OOrgrimmar @playnewworld TBF i don't think it's the devs fault. They seem to be trying their best and patching all the issues as soon as they can. Amazon should definetely be more invested and ensure they have enough resources to give the players the best experience, minimal downtime, etc.
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Alejandro
(@solidnano) reported
@JacotaLukjo @me_moms_spaghet @playnewworld You have to be short-sighted to deduce from my comment that I am an "expert programmer who ... etc", I have only commented that this error should not occur in a company of hundreds of thousands of dollars ...
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MultiAssassin
(@_MultiAssassin_) reported
@playnewworld LET ME PLAY THE GAME I PAYED FOR fix your game or refund my money such a pisstake. Yall are the most incompetent game studio out there, the fact its taken you over 5 hours and you still havent fixed it shows that, even activision-blizzard would do a better job, pathetic.
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Parkplan
(@Parkplan1) reported
@playnewworld Dont just give us an info. about a rollback, how about telling us about possible compensation for the waiting time EU has and the time we all invested that additional gets taken away? I mean, EU had the worst release and the most problems during and after maintenance. Greetings
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Sebastian
(@RealSchAba) reported
@playnewworld Release game in early beta stage, make a mistake in the amendment to your own mistakes and go for whole day maintenance with rollback? No one is going to tell me that other big MMOs had such problems. Bye bye bye and returning to GW2. It's a shame because the world is lovely.
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Imaginarium
(@Imagina79982216) reported
@playnewworld The game has become pure, unplayable mess. Bug after bug after bug, maintenances break the servers and bring more bugs, hidden features, people coding through chat, 6 dupe bugs, broken mobs, locked content, sudden maintenances without ETA. Just give people refunds and wipe all.
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld EU servers sucks im on Harminia, lag spikes every day in evenings and weekends are 500ms +- like all the time, i can play only nightime or morning normally, HIRE SOMEONE ELSE AND BRING BETTER SERVERS !
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KRANKONEHSLER
(@krankonehsler) reported
@Ismael_DSCH @GeezerGaming89 @playnewworld Im not saying you should be banned for this issue and in this instance. But seriously if players would use their brains, a lot of trouble could be avoided.