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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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𓂀 Ori Zilbershtein
(@OriZilbershtein) reported
@Naja_Gaming @playnewworld true, that is a problem.
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Mr. KillJoy
(@tiktikboom86) reported
@playnewworld @playnewworld umm did you fix the group finder yet? We shouldn’t have to re-roll a new character 100 times to be able to start off in the same starting area as our friends…
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KryptikDistortion
(@Kryptik_D) reported
@playnewworld I'm just wondering what exactly the Issue can be on EU servers that its taken nearly 9 and half hours of downtime? Servers in the US have been back up for a few hours and only recently about 32 servers have come back online in the EU.
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The Chef Scy
(@ScyDrall_Tft) reported
@playnewworld Take special day off. Be unable to play for the whole day, because smoll indi company have to fix 8 minor bugs. Welcome to Amazon
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12312323
(@messiah_2397) reported
@playnewworld funny how you take 9 hours to put a patch up but u still cant fix outpost rush and azoth staff
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TheHappyPittie
(@TheHappyPittie) reported
@KlemenZarn @rizraz98 @playnewworld This is literally the second update since launch. They are still handling issues from launch. Are you daft or just a child?
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Silent Baz 🏳️🌈🇮🇪
(@BazLaFours) reported
@Proximovies @playnewworld Would do but I ran out of flint and green wood camping the Login screen
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TheHolyMadness
(@TheHolyMadness) reported
@n00tje @playnewworld i just want to be able to play relax after work .. now that the queu is gone we have this problem😒
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yosef abbas
(@yosefabbas05) reported
@playnewworld Well, fix it already wtf taking you so damn long, so far the longest period i ever waited during game maintenance, how badly your service can be?? now not all EU up only SOME of it, what is this for a bs... Fix world Kantia i was told to wait 5 hours and im done waiting...
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3lawe
(@ali_attalla) reported
@playnewworld approaching 10 hours for a "quick maintenance bug fix" ... this game better be reborn when servers are up!
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Torrey B
(@NoWorriezTB) reported
@playnewworld "fixed an issue causing camera to stutter when petting the dog" WE CAN'T DO CORRUPTED PORTALS CUZ THEY DESPAWN OR DON'T RECOGNIZE OUR STAFF BETTER FIX THE CAMERA STUTTER FOR PETTING THE DOG... wut WUT
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Badwolfe
(@Brett_J_Wolfe) reported
@Danguhtang @vortus43 @playnewworld then launch a US only game not an international one if you are only prepared to provide service in US times
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dingdongpwns
(@dingdongpwns) reported
@rtKzCMjKx8bXcCc @playnewworld You're brain dead.. they've communicated that they needed more time... This sometimes happens with launch mmos. But tell me how they fix it Mr game developer
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Nik
(@SplodgeNik) reported
@Lelexpops @playnewworld Depends really if you're in a company that uses tha lag hack or mass bans the other teams players. If you don't, then I wouldn't worry about it :)
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Fennwulf
(@fennwulf) reported
@playnewworld It's pathetic the servers are still down, to be a successful game company you're going to need to change that. Yeah I'll get **** posts for this comment but at the end of the day it's true. Fix it.
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C4rvajal
(@c4rvajal) reported
@playnewworld some yes, and others no ?? wtf ... The problem is no longer at the European level, it is with the servers that are very bad
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GiancarloVinci
(@Giancarlo_Vinc) reported
@playnewworld *******. Ridicolous. We are now going for 10 hours. And still, no news about how long it's gonna take. I understand having issue, but here the issue is that you guys have NO IDEA how to handle a freaking 100mb hotfix's maintenance. Can't wait for major patches. 🕤
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Jasmine.
(@Sorrowly) reported
@playnewworld IMAGINE, you take the game down for 7+ hours and still don't fix the fact that Ice Gauntlets can just lag out a war.
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Raggny CZ
(@RaggnyXD) reported
@playnewworld Almost 10 hours maintance and still i cant play game, next day news will be: it took amazon 10 hours to fix some pair of bugs "GJ" new record
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Turtle
(@Turtl3Neck) reported
@playnewworld what is the problem?
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Joshua Vieira
(@TheDogeAndOnly) reported
@playnewworld Whe are yall gonna fix the rubber banding that's been happening since the update before this last one. Makes me almost not wanna play it anymore till it's fixed. Before you say it's my internet, it isnt I've checked multiple times, its definitely your server that's spazing
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Gavin Peake
(@G_M_Peake) reported
@playnewworld I can confirm that the servers you claim to have brought up (EU) an hour ago are still not accessible. Error code @mmconnerr_rep_timeout
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Paolo Vella
(@PaoloVella3) reported
@playnewworld U got billions behibd this game if u cant figure out how to fix your game dont publish it its as simple as that
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PunchyRaccoon
(@PunchyRaccoon) reported
@playnewworld PLEASE FIX FACTION COINS CAPPED!!! IM LAST FACTION RANK WITH A 15K COINS CAP.. IM LITERALLY PROGRESSION HALTED...
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Chris Sanders
(@ChrisSa92526473) reported
@Litvan @HappyFeet_1402 @playnewworld Yeah and they need to give me 1.7k gold and 1k azoth because of their dum glitch which was costing me resources.
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FloxyG
(@ImFloxyG) reported
@playnewworld U HAVE TO BE JOKING, 9 HOURS TO FIX BUGS. WAITING TO SEE PATCHES THAT INCLUDE NEW CONTENT. ZZZ
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steven myers
(@stevenlarken) reported
@playnewworld Please fix the potent solvents not giving more % to craft cut gems!
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KeepTV
(@fearakababo) reported
@philliplamb36 @playnewworld so if you happen to be a car repair service getting in costumers and telling them to bring the car in at night times at 3am and you will repair their car until 11am, just to let the costumer come at 12pm and tell them they need to wait until next day. How would you feel?
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Leviatra Let's Play
(@LeviatraLP) reported
@playnewworld Its been almost 10 Hours for EU players now. If you do this once a week be prepared for players to leave the Game. Look for another way to do that, its not working the way you doing it.
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studyandwork
(@studyandwork2) reported
@playnewworld Pathetic level of care to the European consumers. That trashy service standards you should leave in the US when you come to the civilization.