Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Online Play (50%)
-
Sign in (25%)
-
Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
David Åberg
(@Bot_Ongest) reported
@NWCompendium @playnewworld And it is a big problem when half the server stand running at one spot for 3-6 hours or even longer. Yesterday I saw a few people at the same place running half the day up until the maintenance
-
Mahmoud
(@INeKroSI) reported
@playnewworld Can you fix the dungeons lagging in Zerzura server? 🙃
-
Yarr
(@Yarr19) reported
@playnewworld can you pls pls pls fix the insane annoying unplayable laggs in expeditions, its fuckign unreal and it has been like this from day one why and how ? this is insane
-
Vasile Jianu
(@vasile_jianu) reported
@playnewworld How about fix your servers so we can login and logout freely without having to wait for hours to log back in , it just shows how ignorant you are
-
Bernadotte
(@Naoiiiee) reported
@playnewworld Was position 1, dumped me back to menu, no error no nothing? Fix your game
-
Heafplaysbad
(@heafplaysbad) reported
@playnewworld hey I have a small problem, I joined a faction in game and I didn’t know my friends had joined another now I can make a new character because they have control of the map and I can make a new character because the sever is full, think you can help?
-
Officialwhilla
(@Officialwhilla) reported
@playnewworld Or fix ur game instead of punishing people who paid to play but CANNOT sit in line for 20 hours a day! people work, have family and can only play a few hours a day with their friends! #fixthegame
-
Claudio bastian
(@Claudiobastia13) reported
@MartinP37132940 @playnewworld @Lifeisgugu1 And where do I turn that off? Could you help me please is that I have been with the problem for a long time.
-
Gamer0mom
(@gamer0mom) reported
@playnewworld I am a mom who also likes to play games. So I should not play new world? I have enjoyed it but when the kids need something or I need a drink or bathroom break I will get in trouble? I even made a new toon on a low server. I don’t know if I can continue to play now.
-
Benediction, Alto Señor de la Mano de Plata
(@ASBenediction) reported
@playnewworld Less creating tools to ban people and more fix the ******* UI that is broken in too many places. It's really awful to relog to fix the problems and get out of the game during hours. At least give us the chance to /reload like WoW does.
-
Sveeland
(@Sveeland) reported
@getvindictive @playnewworld The login queue...
-
Jan
(@Dracornis1988) reported
@playnewworld Well.... disconnected with level 26.. now I am in the queue for a starting area.... what the hell is broken NOW? If my char is "destroyed", that was my last login... Any experiences with that problem?
-
Tiago Castro
(@Chazuka_king) reported
@playnewworld I think this is not correct path to go , i agree with afk kick its understandable but penaltys for that, if i need to go wc with my kid 3 years old , i new log off and back 3 hours or 4 hours for playing? The problems this happen because u need give moore support for servers
-
Michael Gurrie
(@GuzzCasts) reported
@Hap_R6 @playnewworld Possibly. Just seems extremely broken. Should actually encourage active pvp — some tug-of-war, instead of this insta-cap meta.
-
A_Downed_Noob
(@a_downed) reported
@playnewworld Or fix servers?
-
JeffercakesGamez
(@JeffercakesG) reported
@playnewworld At the same time... Can you implement a reserve time for players on the server. Your game does crash, and other people suffer occasional power outages... So having to queue for 2 hours, and then getting a crash or power cut forcing you to requeue is a pretty big game quit moment
-
francisco herrera
(@pancho6_18) reported
@playnewworld I have a problem we’re the pressure plates don’t activate for me in amrine
-
🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld Fix the game UI, put any button for reload interface.
-
Justaguy
(@TemTemTrainer) reported
@playnewworld I'm not a fan of the progressive severity if their "punishment" seeing as that person would have to wait in queue for hours again and not be a "problem"
-
🎀 𝔖𝔭𝔬𝔬𝔨𝔦𝔦𝔐𝔞𝔶 🎀
(@SpookiiMay_) reported
Livid is an understatement 😤 Game lagged, error box popped up and then kicked from the server on @playnewworld to then try and rejoin immediately and I’m shoved in a queue of over 1000+ after already spending the morning in a queue?!
-
Garb0
(@Garb0Garb0) reported
@playnewworld Wouldn’t a move prudent move be to fix the queue issue so people don’t have to be AFK?
-
pronouns (they/them) not in bio
(@RisukaMisai) reported
@FezzTroll @playnewworld I haven't seen a queue that's 6 hours long for a few days at this point. Maybe the problem is the server you're on.
-
DoctorKatMD
(@DoctorKatMD) reported
@playnewworld So instead of fixing the problem is causing that scenario, IE your que times, you're punishing the people that only doing it because you can't get your s*** together and make functional servers.
-
Patrik Liba
(@PatrikLiba1) reported
@RadiousPersona @playnewworld False wow doesn't has queues issue for years while having top sells each expac.
-
Eldarthan Istari
(@Eldarthan) reported
@playnewworld Why are some servers open even though the login queue exceeds 600 people? Why does Amazon decide how to play if I paid for the game and I have the right to do whatever I want, even standing still around the clock. Maybe a harvest lawsuit will teach Amazon how not to treat players
-
Austin Fessenden
(@FezzTroll) reported
@playnewworld How about instead, you double the server cap and you WONT HAVE THIS ISSUE. the first 9 hours of my game time was spent in a que!
-
Joey
(@whitesavage92) reported
@ooCOMTENoo @playnewworld They better fix it
-
Dominik Wołczyk
(@Fouwkes) reported
@playnewworld Hey @playnewworld I'm encountering a very problematic issue. I've got rtx 3070 and ryzen 5 2600 so my specs are fine. During queue time my game freezes. What do I do?
-
Stemolicious
(@mattbarnetttt) reported
@playnewworld Until you make it so people can get on without queuing this shouldn't be thing. This is a problem that you created...
-
ABYKUS_
(@ABYKUS_) reported
@Rave22652892 @playnewworld They already addressed this issue in their forums.