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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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HieroFox
(@HieroFox) reported
@playnewworld Is this why I suddenly started getting lag everywhere yesterday?
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Andre Pierre
(@ChiefPierre_GMR) reported
@playnewworld Hi @playnewworld, thanks for the update on a good chunk of bug fixes. I'm just wondering if there have been any updates on the legendary crafting items not dropping issue?
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On My Ping!
(@OnMyPing1) reported
@Seithis_M @playnewworld It was absolutely not patched. And it won’t be fixed for a very, very long time. It’s literally a game design issue, not just a simple bug.
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Chem
(@c_h_e_m) reported
@joaomaadeira @mxxroman @playnewworld Again, if the problem it's an analogy, not a perfect comparison.. But take bigger and more complex product to make then. Like a car. We agree that a car is complex to make.. yes? Would you buy an unfinished car?
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D-Man
(@NemisizZ) reported
@playnewworld @darkphanlp No, what we need is way more transparency, a roadmap, and daily tweets on the progress with the endless amounts of bugs and exploits people keep finding and what's being done to fix it, the current state of the game are inexcusable, especially for a megacorp like Amazon!
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melts🍥
(@MeltsSzn) reported
hey @playnewworld did you guys fix it so Malevolence spawns in malevolence now? been waiting on completing this for a week now.
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Marcel V Martins
(@MarcelvMartins) reported
@catjammersky @playnewworld the main issue i see is people who play this game just a couple hours a day, will NOT FIND anyone to do this quest.
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anthony glasser
(@tonytoostoned) reported
@playnewworld. I don’t ever get on Twitter but for someone with over 350 hours in the game not counting alpha and beta. I’m so sad how bad this game is broken. It hurts me knowing how much I love this game. Please fix this game. Please
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Josh Strife Hayes
(@JoshStrifeHayes) reported
@Evilevi @The_Lazy_Peon @playnewworld Good, means we're making progress, now to sort the speed glitch with weight reducing bags
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On My Ping!
(@OnMyPing1) reported
@MaskedOneTV @playnewworld Of course they don’t have a team working on it. It’s Amazon. It’s clearly a management issue. They’re more than likely going to have to pull a FFXIV on the game. Make it “Newer World”. They should have focused on Lost Ark and delayed NW till 2022.
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TFF Demise
(@FiorattiMichele) reported
@playnewworld @playnewworld plz look into pillar of fire bugs ( double or triple hits and sometimes cast under your feet) and ice gauntlet stuck while moving bug! Also half the perks are not working properly, would be time to fix those
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Cups of the rosé
(@cheshiremo3) reported
@playnewworld Patch just released and the game is already broken. Please hire a better team
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Demonic_Reign
(@Demonic__Reign) reported
@playnewworld will there be a fix for the shrouded armour quest, was unware that after crafting the pieces and salvaging as i go at the end of quest i would be given a agent to improve it. now im looking at agents to improve the armour but no armour lol
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Captain
(@CaptainInfinty) reported
@playnewworld Does it fix the lack of fun?
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On My Ping!
(@OnMyPing1) reported
@a01037089_ @playnewworld To fix a game design issue? HUGE difference in fixing a simple bug, and fixing a literal game design issue.
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Cups of the rosé
(@cheshiremo3) reported
.@playnewworld yo you wtf are y’all doing to this game 😭 get bezos back from space and fix this.
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ParaCelSuz
(@ParaCelSuz) reported
@playnewworld Fix lifestaff. You completly ****** the passive. Why even have it there if it doesn't do what it says it should. And still some things that are still bugged that u still didn't fix in this patch and the forums are full of it. Do you guys read feedback ? Or forums at all ?
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On My Ping!
(@OnMyPing1) reported
@Valdrick97 @LarsCanGame @playnewworld They’re not fixing this issue unless they pull a FFXIV and basically delete the game and remake it. It’s a literal game design issue. Client side. If you watched the video, you would have send that.
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On My Ping!
(@OnMyPing1) reported
@GarffMads @playnewworld If you watched the video, you would have seen that this “bug” is a a literal game design. Only way they’re fixing that it by practically rewriting the games code. Client side issue. Not server side. It’s literally the ability to pause an online game.
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BatuTurgay
(@turgay_batu) reported
@playnewworld Please let the developers know the malevolance boss respawn and spawns issues. Boss respawns after every maintenance but while killing him he despawns at 50% hp. Then we gotta wait for another week. Its bounded to 580 wathammer quest. Either delete the boundary or fix the boss.
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Kronos
(@Kronos_3D) reported
@playnewworld Really hope a fix for main story quest being bugged. I haven’t gotten a new quest since the tempest heart and I wanna see the end :(
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razeen ahmad
(@razeen72) reported
@playnewworld Your 1.0.4 broke the market. I got no gold for what i sold AND i cannot transfer my char as it STILL THINKS i have active orders WHICH I DON'T. FIX THIS PLEASE.
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Somerandompirate
(@Somerandompira1) reported
@Ulfberht11 @ReadsAlot6 @playnewworld Yea there is not that many active players maybe accounts but not players i also quit as it is boring,buggy,just not worth my time to grind for a broken endgame i see noone at endgame doing anything but complaining on servers and here so im done with this game
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Schubilade
(@schubilade) reported
After the latest patch from @PlaynewworldDE @playnewworld the ice gauntlet is now unplayable. Sad. Ice storm makes no damage anymore, armor perk bug is still not fixed as well. The death bug after arenas is still not fixed too. There are so many game breaking issues to fix… 😕😔
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ItsAHazardLife
(@itsahazardlife) reported
It sounds like @playnewworld has an issue with the trading post where if you are offline you are not receiving the gold for items sold OR even receiving the items. I can't confirm if I received the gold for the recipe I sold, but I know I didn't receive my buy order items.
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Somis
(@TheCrazySomis) reported
@playnewworld fix the bugs in your game, still rubber banding around the world, false lag dection notices, for a game made by a big company , this is by far the freaking worst ive ever played.
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OyasumiTarma
(@TarmaTwitch) reported
@StefanCalinNita @playnewworld Finally someone with the same issue, lets make they hear
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🦅J.Schmidt🦅
(@FreeBirdNL) reported
@playnewworld You guys ever plan to fix the damn bosses from resseting in the Weapon Q chains lol .........
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Demonic_Reign
(@Demonic__Reign) reported
@playnewworld is there a fix for the shrouded armour quest, was unware that after crafting the pieces and salvaging as i go at the end of quest i would be given a agent to improve it. now im looking at agents to improve the armour but no armour lol
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Ryniu
(@Ryniu3001) reported
@5LY_NICK @playnewworld But after character transfer I cannot add anyone to friends list. A lot of people from different servers have the same issue. Maybe server reload will help, I will check in the evening.