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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shino B
(@DaRealShinoB) reported
@HehatemeJ @ZenHeadshot @playnewworld nice try taking the high ground but thats how mmos work, when theres a big error or maint issues you get compensation for the inconvience. thats the normal course
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Guy
(@Tomlooner) reported
@playnewworld You guys keep working on it. I would rather have one long downtime then crash over and over. I am just curious for what the delay is though...hmmm...
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Arav Jasuja
(@AaravJasuja) reported
@_KyleNguyen @althahbha @playnewworld There's already an AWS in the middle east for other games, so I don't think that would be an issue
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PiPrevails
(@PiPrevails) reported
@ongugp @cursedddddd @playnewworld You think throwing more people/money at an advanced problem such as finding why interrupting fast travel sometimes gets people stuck in a house is going to do any good? The game just came out last week. It's easy to say you should have this fixed from the sidelines.
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Nochlosa Lalosa
(@Nochlosa) reported
@playnewworld Lotta people here clearly have no idea about the hidden rules of MMOS: 1. Never plan your days off on the same week an MMO launches 2. Always prepare for an extended maintenance period. 3. Be glad they're taking the time to fix **** that's obviously a problem.
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Shino B
(@DaRealShinoB) reported
@FishFPS @playnewworld sounds like a self discipline problem
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Babayugah
(@babayugah) reported
@marthenz2 @playnewworld I play on one of, if not the most populated server on NA East. Que issue pretty much is non existent now lol. Indie company comment is just literal ignorance to be honest.
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Vasilias 🌐
(@VasiliasN7) reported
@Misterikeer @playnewworld Yeah, deal with it. It happens everywhere, everytime. There is nothing you, I or anyone can do, except for the devs to fix their ****. It's happened before and always will happen.
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Fawster!
(@Fawsterr) reported
Imagine bitching about maintenance for an MMO that has no monthly sub... to fix bugs and make the game better for all of us to enjoy? Apparently none of you have ever played World Of Warcraft and waited half the day for maintenance to finish. @playnewworld
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Solid Segal
(@SolidSegal) reported
@RobBlockVape @playnewworld damn, they ruined your life to fix issues so your future gaming experience is better. Maybe you should sue, it just sounds so unfair :P
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johny5
(@DanielFrnk) reported
@Curtis_AF @dabszy @playnewworld the main issue is that they are maintaining all servers together. They would **** up europe, us or asia anyway. Smarter thing to do is maintain according to the time zone, separately
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William Vanderpool
(@Liquidwillv) reported
@playnewworld Hoping the desync issue in the dungeons will be fixed, fingers crossed....
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Ian Wheatley
(@flobba_job) reported
@Kyakarot @playnewworld Jeez you need to get a freaking grip. Maintanence is something that happens to make sure a product KEEPS working. Do you buy a car and then ask the manufacturers to give you money/compensation when it has to have a service?
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Demonic Panda 🐼
(@gordondesign05) reported
@iCj_Ang @playnewworld They're not gonna reward you for shilling for them. 1. Addressing grievances on Twitter is not stopping them, if it is, we have larger problems. 2. My vocabulary is just fine, 'tryna' on the other hand... Maybe don't throw stones, my friend.
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Jesus
(@Jesus16514) reported
@AMZNGameStudios @playnewworld fix your damn game
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CypressHill666
(@CypressHill666) reported
@playnewworld login wait time was bad, you still haven't fixed that, now done server maintenance in the middle of busiest time of day, it's been extended to nearly double the original time. such a big company you should be ashamed at the way that you are treating your player base
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Chris
(@0Christos0) reported
@PapaPulse @SpinetraxX @playnewworld My server is fine too.. Whats the bug , care to explain? If not, seems a you issue not a game issue.
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pAce
(@pacewins) reported
@Thunder_MiDe @TheDacafo @playnewworld Sure, I should but I won't. - But that still doesn't change the fact that they have the option to solve the issues more efficiently tho :P:P
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Piglet Squid
(@thepigletsquid) reported
@VSquad_Blood @Cjams7 @playnewworld I wasn't arguing against compensation, but obviously an online game requires server maintenance so I don't see a couple extra hours during non-peak times as a big issue. Maybe if they were out for 24 hours... But xp is not a good compensation as not everyone is hurry to level up.
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Dan
(@DanSaints619) reported
@playnewworld please fix the dungeon lagg or remove it from main story
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Dustin Heil
(@ModerateGiant) reported
@crispell_hunter @playnewworld Ever? It's been out a week, this is the first time (to my recollection) the servers have even been brought down. You're acting like this is some ongoing problem.
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Slimdaddy
(@Slimcarry) reported
@playnewworld can everybody that complains just shut ******** up.. so tired of reading all these disgusting, unappreciated comments.. compared to ALL other MMO's new world has had more or less zero technical problems!
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Cameron Hegger
(@CameronHegger) reported
@MIGHTYR4IDER @JJTHEGYMRAT @playnewworld Well like I said its patched already, I was more leaning towards it not being as pertinent as other issues. T5 staff not working, respawn bug, fast travel/map traversing imbalance, GPU smoking, oh and the laughable server caps leading to terrible queues and friends splitting up.
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Ben Field
(@cardiffvwben) reported
@Gwydion_Wolf @Var1ousGaming @playnewworld The issue isnt about "when" to release a patch, its about making sure that when it is released, downtime is minimal. This patch was clearly not deployment tested enough to make sure it deploys correctly onto their production environment.. Clearly someone ***** up here..
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Vice
(@Vice12088516) reported
@playnewworld Fix the factions yall let 3/4 of my server be purp goodjob
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Keepers of the Divine Pixel
(@pixelkeepers) reported
@playnewworld Looks like you ran into some issues with your patch? You should have a test server like all other MMO's in the world so that you and the players can fully test your patches first and before 6+ hours of downtime, which is long enough for people to miss their daily play windows.
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CosmicDean
(@CosmicDean6666) reported
@roymariogaming @playnewworld I had this weird issue, and i just verified the files and it got fixed
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tony l sigmon
(@Nirvanaaaoh) reported
@dabszy @playnewworld News flash I'm in na and it's 12pm. Sitting here waiting for the game to open back up just like you. Stop complaining. Rather have a better less buggy game then for them to have to same problems giving everyone issues in the game
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Unrivaled
(@Ramiolas) reported
@playnewworld "Fixed an issue where certain item containers could be looted infinitely." So basically this is the reason for the rushed maintenance! xD
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Tyson Reed
(@Tysoncroft) reported
@FishFPS @ZenHeadshot @playnewworld This. Greedy *** players. Let the devs fix your addiction, mine too.