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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Fokust
(@Fokustt) reported
@WhiteFoxSG @playnewworld There was a huge file issue yesterday saying the game could not be recognized, the typos are scattered throughout quest text, buddy of mine has received a 3 day ban (another known issue). Game is still awesome, just some very inconvenient hiccups.
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Hootie
(@Hootie7052) reported
@playnewworld it’s pretty wild that you all are blatantly ignoring people asking the same question on literally every post that you guys make. Great customer service.
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David Willis
(@revora___) reported
@SirXudes @Asmongold @playnewworld What problem?
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ilter ates
(@ilterates) reported
@playnewworld I got afk kicked from game while I was attacking in a dungeon. I've been patient with all issues in game but that really freaked me out. What kind of a bug is that?
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Brunch Punk
(@Brunch_Punk) reported
@BasementTTV @Asmongold @playnewworld I’m under the assumption that this service will cost money but even if it doesn’t you’re elegant solution if I’m understating correctly is to have 15 people move and or pay money instead of one person? I don’t intended to be rude but that’s absurd.
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Ape
(@Squirtl3_On_M3) reported
@nzsonleo @Paradox_EP @playnewworld And they don’t bother to explain why it isn’t. Your defense was terms of service which was quickly dismantled, and now “game only 40 dollars” as if that has any relevance or adds strength to your argument.
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KeptPet
(@aKeptPet) reported
@playnewworld FIX you dead game ffs just got a 3070TI & im having so many screen freezes bricking my game its beyond a joke no wonder people are leaving in droves
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TheRealDanMan
(@Real_DanMan) reported
yo @playnewworld Multiefao West is having an issue with whole factions/companies mass reporting other factions/companies for 0 reason. Any help?
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SlowPlay
(@MikeFrancoeur6) reported
@playnewworld How about u fix ur dogshit laggy servers
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Ethan Price
(@Paradox_EP) reported
@nzsonleo @Squirtl3_On_M3 @playnewworld Fixing emotes seems to be a priority. That's about it. Quickest fix they've had yet is a barrel not showing up on an emote. I'm not sure you understand development but to not have ever looked at controller support on a game you want to bring to console, doesn't add up.
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TheItalianStallion321
(@TStallion321) reported
@playnewworld i also deleted that file, right clicked on the launcher.exe file, ran it as admin and that is also still not working.
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Warfyre
(@Warfyre86) reported
@playnewworld Need to fix this and allow transfers to any server, full or not and in any region, or half the playerbase is going to quit now before sinking any more time into this game.
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samu
(@samuu_rg14) reported
@playnewworld We are having problems in the second dungeon, we were in the boss and two of us got disconected, now when they enter again the boss got restarted. We need help
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Mack
(@Mack_atx) reported
@Asmongold @playnewworld Hard ratio but if a tile appears that says a friend is now playing when they don't even boot it then there's a problem.
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Ethan Price
(@Paradox_EP) reported
@CouRageJD @playnewworld Dude they can't even fix tracking bugs. They won't be looking into this. Same thing happened on my server. A bunch of people mass reported a company owner. He was banned for 72 hours. This way like day 2.
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Ethan Price
(@Paradox_EP) reported
@AyloTaylo @playnewworld so they would've been better off creating the character in the server with super high wait times instead of following what NewWorld said to do. Now the servers are locked and they can't get in if they wanted to. That's where the problem is.
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CallMeCraven
(@CallMeCraven) reported
@playnewworld Mag Mell server is screwed! Territories flipped control without wars, mass invasions and downgrades, Perma food buffs. Fix your game!
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Neilan 🙃
(@xNeilan_) reported
@Asmongold @playnewworld Currently only 2 NA servers are listed as Full on their website. Shouldn't be much of a problem really.
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Brice
(@TheRealMunga) reported
@playnewworld "Every applicable resource has been working on this and will continue until it is done at quality." Riiight. "You cannot move your character to a full world" ok so another promise broken.
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NeroBlackrose
(@BlackroseNero) reported
@kates_baked @playnewworld They literally just said it wasn’t up to their standard and they are trying to fix it, ******* relax.
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ZuwuTV.eth 👻🎃🦇
(@ZuwuTV) reported
@Asmongold @playnewworld This is a major issue tbh
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Ape
(@Squirtl3_On_M3) reported
@nzsonleo @Paradox_EP @playnewworld I want a detailed explanation to why the largest company in the world with the largest cloud service in the world is now incapable of region transfers despite saying there would be. You see where the issue is? There is zero explanation to the change. Just the change.
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No
(@lowiqapple) reported
@playnewworld Fix your report system people are abusing it
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Ape
(@Squirtl3_On_M3) reported
@playnewworld My god this companies communication skills are abysmal. Not allowing region transfers despite previously saying you were is scummy and lazy. Biggest cloud service in the world but cannot create the option to transfer from one region to another.
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Ethan Price
(@Paradox_EP) reported
@nzsonleo @Squirtl3_On_M3 @playnewworld It's a service actually. It's a living game. Not a play through and be done. So they actually have to cater to the fans or the game dies and they lost money. That's how MMOs and other service games work. If netflix pisses everyone off and everyone leaves they are ******.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Hopefully fix the broken resource gathering issues. Nodes still stop at 100% collected but stay active & uncollectable
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Totally not Joe 📇
(@Midren_) reported
@playnewworld how about letting users be test subjects for moves with an agreement that users are testing the feature and might have issues caused by the move, rather than delaying a feature that was cited as the reasons why players should "just join any world to start playing first"
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Ape
(@Squirtl3_On_M3) reported
@nzsonleo @Paradox_EP @playnewworld Terms of service and legality are not the conversation and are irrelevant to the topic. They said something would be possible then do the exact opposite with zero explanation. That is a lie.
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Skaht Stamps 😷🏳️🌈🥞💖💛💙
(@Stamps1646) reported
@Mack_atx @Asmongold @playnewworld Time played, and Friends playing games has been an issue with Steam for quite awhile. Example: I have 212 hrs on ESO, but on Steam it clocks in at 192. One time I saw a friend playing a game on Steam, yet they haven't used their Steam account in almost a month.
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TheBurger
(@TheBurgerTTV) reported
@nzsonleo @BlipoStream @playnewworld "logic". If your friends are on a locked server you can't transfer to theirs. That would mean you would not be able to play with your friends. Don't use words like logic when you can't even use it yourself. Get your hands out of Bezos pants and realize there are issues.