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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Darii Palacios
(@DariiPalacios) reported
@playnewworld you should implement the option to get armor dummies, wardrobes or someting in your house or some kind of order system in the storage, the warehouse is super messy and once you have several sets (pvp, collection ETC) it is a problem.
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Trem
(@Tremx01) reported
@playnewworld Great, I was waiting 7 hours 30 minutes. I logged in, played 15 minutes, then got "Lag Detected" and a reconnect, now I am waiting in the queue, and I won't be able to play today anymore... Get your sh*t together Amazon Game Studios...
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Derek Gregg
(@Derekgregg) reported
@playnewworld After the update my game crashes as soon as I try to move my chadacter or my mouse, after I login to the world? Worked fine before the update.
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Nico_Hendrickx
(@NicoHendrickx) reported
@playnewworld so uuuh when are you comming with a fix for the queue times like you guys said ?
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TheQuinnell
(@Eduard_Eastwood) reported
@playnewworld the only adventures that i have is trying to login in your game, and is not making me fun to be honest.....
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ℂ𝕝𝕠𝕧𝕙𝕚𝕤
(@Clovha) reported
@playnewworld Is there any news about the problem with this game with the Nvidia 30XX series? There are several reports of burned videocards running this game.
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RΞΛZZOR
(@Reazzorr1) reported
Anyone having issues getting on @playnewworld ?
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Skrilleyx
(@Skrilleyx) reported
@playnewworld FIX 65+ PORTALS
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Bungerdk
(@Tyrealdk) reported
@playnewworld so the que is better thx :D one small problem. now the ping is all over the place. like 30 -then spikes to 300 for 1-5 secs
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Howard MacEachern
(@Azhoun) reported
@playnewworld Is there another issue with the US East servers? Showing as having a very weak connection, and a timeout error tryimg to retrieve characters.
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Andrew Nolan
(@PapaPulse) reported
@lwkippenhan @playnewworld They restarted the wrong servers, my reserved had a restart and mine is the only one it seems that isn’t having issues
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Alex
(@bennettalex21) reported
@lynncordellia @playnewworld any fix yet?
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Trickshotter zenny 🍥
(@zenswxrld) reported
@Jesus_R_Soto @playnewworld I play with RX 580 8GB on medium and don't have an issue, 50-60 fps never see lower than 50 unless streaming.
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MerlinRZ
(@MerlinRZgame) reported
@playnewworld My computer is turning off when I try to play, Never had this problem before.
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Marcos Vidal
(@PewTio) reported
@sir_tacoguy @PumpyLee @playnewworld Lol you must know nothing about test servers and not to fix something in production.
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Robin Jansen
(@lagoo14) reported
@playnewworld My game keeps crashing. I tried alot of things i read online but it does not help. Please help me fix this issue…
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Gods Kiss 💗💜💙
(@KamiKisu_) reported
@DolgovMike @playnewworld Verify your files for the game in steam! I had a file that failed so I’m hoping it resolves my issue. Yours could be similar.
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Arthur Wren
(@arthur_wren) reported
@playnewworld Have you fix the coding issue where the GPU are massively eating the GPU
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Xyrer 11 pro max
(@xyrer) reported
@playnewworld With all these new errors I'm seeing, you might as well just go back and keep doing maintenance until it's actually fixed. Take all the time you need
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Speytz
(@SpeytzT) reported
@playnewworld WTF is this ****? I was leveling logging and i got kicked out of the game and got an error: Violation detected or something like that, Now back 2 hours queue to get in again. U made ur AFK detection so sensitive it kicks active players?? #NewWorld #Garbage
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Pai da Lorena 👑 e do Bartolomeu 🐶
(@morenoabreu_) reported
from
Rio de Janeiro, Rio de Janeiro
@KamiKisu_ @playnewworld I literally have the same problem! Every 10 minutes
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SphereII
(@SphereII) reported
@TheSupasTV @playnewworld Looking forward to your reply when they fix it: Hair Today, Gone Tomorrow
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Willam
(@DystarNightuss) reported
@playnewworld Yall still havent fixed the abandoning event issue contrary to patch notes.
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Hawkins
(@MajinRod_RED) reported
@playnewworld Since the new update my game keeps freezing randomly. Did not had this problem ever before the new patch.
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TheXunseen
(@TheXunseentv) reported
@IH35HI @playnewworld They don’t owe you crap. This game doesn’t require a subscription to play. But it’s funny how people like you fuss about bugs being in the game and that they should fix them. But when they take the servers down to fix some of them you guys fuss when the servers are not up.
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Graves gaming
(@Marcrakee) reported
@playnewworld When i try to join my server i get into the loadscreen and after this it just goes back to main menu any news on how to fix it?
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Robin Jansen
(@lagoo14) reported
@playnewworld my game keeps crashing. Tried a lot of things i read online but nothing helps. Did not happen before the update… please help me fix this issue😵💫
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Tsunami
(@Tsunami_Jurai) reported
@playnewworld Are you actively looking to fix the issue where players keep crashing out of the game and having heir PC rebooted??
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harri nielikäinen
(@ruiqqu) reported
@playnewworld Yeah does not work. Waited for an hour and when my time is up in queue....error.
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MindParadox
(@MindParadox) reported
@playnewworld OH MY ******* GOD can you fix the targeting system to that when im playing SOLO my heals dont go to whoever random person in my faction is nearby instead of me? WTF