New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/27/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • peekabut noname (@peekabut) reported

    @playnewworld Please shut down the game is the better fix

  • IamBanned7 Godlike (@IamBanned7) reported

    @playnewworld @abutler815 What are you talking about? The housing persistence bug is fixed which is why they can start merges again on the 8th. Come on customer service stay up to date on your own game.

  • Taonart7 cavem (@Taonart7) reported

    @playnewworld When are you fixing the annoying item-wrong thumbnail-bug? How hard can it be? Also, the 1990's called, they want their Trading Post back. Also impressive that the biggest cloud company in the world can't run a 20v20 battle without lag, desync, rubberbanding, disconnects. etc.🤡

  • notkostu Carlito Rodríguez (@notkostu) reported

    How are you planning to compensate players failing on their mutated runs because of the global lag detected? Thanks @playnewworld

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld With all the Bots, Bugs and other issues going on, figured it was a great time to do yet another money grab of skins... Tells you care about money more than players, without telling...

  • Partyzone9 Partyzone (@Partyzone9) reported

    @playlostark did you guys collab with @playnewworld ?? Cuz this server issue is awfully familiar

  • realDjAfk DJ Afk (@realDjAfk) reported

    @playnewworld How many world merges until there is just one server left? Will we all be on Olympus? Then what happens when/if people login again for a content release...

  • furryface Ginger Ninja (@furryface) reported

    @playnewworld 6/ Now I get you don't want to wholesale remove them as you've built a castle upon them. Problem is, that castle is on a beach and the tide hasn't been kind. Either remove them or change their purpose. The first thing from the top of my head would be increased luck. I'll be

  • Raesianlol Raesian (@Raesianlol) reported

    @playnewworld Appreciate the feedback. Can you at least tell the community if this lag detected issue, botting issue, movement bug issue, etc. are all part of this February bug fix month? Many players I know are quitting the game due to unstable servers and what I listed above.

  • DeathMonkeyXL DeathMonkeyXL The MMO Ronin (@DeathMonkeyXL) reported

    @realchesscoach @playnewworld I dunno that’s pretty weird, 2 quests to turn in but never been there. I wonder if world mergers caused a glitch

  • furryface Ginger Ninja (@furryface) reported

    @playnewworld 2/ has no material effect on anyone carrying anything (side issue anemic shed storage capacity). Leveling crafting now is a pointless exercise unless your into torture. You need hundred thousands of raw resources that an army of bot are farming 24/7, even if you did farm mats

  • Snoboard26 Justin Davis (@Snoboard26) reported

    @playnewworld What a suprise more ****** broken content. Merge servers and fix your game.

  • redgucci__ Kevz🇬🇹 (@redgucci__) reported

    @playnewworld FIX YOUR ******* GAME BRO PVE IN OPR SHOULD NOT EXIST AT ALL !!!!!!!

  • BigLeDansky Oz Oswald (@BigLeDansky) reported

    @playnewworld Can you give an update why the faction switch back bug is still an issue for 2+ months? Many are leaving for lost ark cause things like this still are an issue

  • Brooyan_ God Himself (@Brooyan_) reported

    @playnewworld plz fix servers how are we supposed to play wars when it lag detects

  • peekabut noname (@peekabut) reported

    @playnewworld Please SHUT DOWN THE GAME, is the best fix that you could offer to the people that since day one is playing this **** like me

  • swerv0w00zy Breannnaa (@swerv0w00zy) reported

    @playnewworld You idiots literally chose the WORST month to do a "bug fix month" literally lost ark and elden ring is going to sweep everyone away and no one is coming back to this game im calling it 10k or less overall player count by march 1st! and im pissed about that I love this game

  • Raesianlol Raesian (@Raesianlol) reported

    @playnewworld it would be amazing if we didn’t get lag detected in a middle of a war, people abusing hatchet exploits, and multiple other factors in this game. Please fix your game before this completely dies out. Don’t add new content, FIX what’s wrong first.

  • StKenzal Sakabra (@StKenzal) reported

    @playnewworld Servers need fixed / moved OFF of amazon servers (NA East). Lag Detected and booted from game multiple times a day, every day, for the last week+.

  • mob_woke WokeTwatterMob (@mob_woke) reported

    @AndyNicolaides @playnewworld The game may have been more and more broken every week but DAMN ITS PRETTY. I absolutely LOVED Cutlass (and got to govern it for the first 2 months of the games release) but now that everyone quit after we lost our server... it's just fond memories. Once again tho, B-E-A-UTIFUL

  • AodanTV Aodan (@AodanTV) reported

    @ShiftingSand2 @delmontyb @playnewworld Action based combat Best Crafting Territory Ownership 50v50 PvP 50vPvE Invasions There are bugs/Issues, no doubt, some can be frustrating but the game is still very much full of promise.

  • geovortex1 geovortex (@geovortex1) reported

    @playnewworld So. Are you merging because everyone left because you dindt fix the cheaters in time ? Make seasons already. Everyone back from the start properly.

  • DeathMonkeyXL DeathMonkeyXL The MMO Ronin (@DeathMonkeyXL) reported

    @Jaffar_BGFA @realchesscoach @playnewworld whats happening is, when he tries to go to town, its saying lag detected and freezes. When he tries to teleport it says he has to visit the town first, the second image is showing that he has stuff in storage in that town proving that he has visited it already

  • delmontyb Ginger Prime (@delmontyb) reported

    @stewart2590 @playnewworld Anything specific about the combat that didn't feel good to you. I've been testing out the Feb PTR update and they're getting much smoother when it comes to weapon swapping. But that might not be your main issue with the combat.

  • Movie1011 Movie1011 (@Movie1011) reported

    @playnewworld I enjoyed your game but nothing is bringing me back right now, I would pull a ARR and pull the game down, fix all the bugs, put in a story and push it back out in a couple years. I wanted to love it, and I did for a bit but that is my 2 cents. #NotBitching

  • RealShelbueno Shelby (@RealShelbueno) reported

    @playnewworld is a dead game. Sad to see that AGS failed another game. Servers are constantly dead and even when you try to play the little end game content it has, you get constant “lag detected”. RIP

  • jat0rz jat0rz (@jat0rz) reported

    @playnewworld Can you PLEASE clarify the issue the free orb for doing normal expedition and getting codex? We did normal, saw the codex and orb reward screen but never got it. Same for Genesis. Are we supposed to? Once a week? Is it bugged? Communicate please.

  • Bakeact BakeAct (@Bakeact) reported

    @playnewworld please, please, please, for the sake of the game, fix the lag and bugs in wars..ways... its killing the game PLEASE!!!!

  • Pitsnow Peter Schneeberger (@Pitsnow) reported

    @playnewworld Is the Hades EU server down for maintenance? It tells me so when I try to login

  • LakerJonathan24 Lakerjon24 (@LakerJonathan24) reported

    @AodanTV @delmontyb @playnewworld If someone doesn’t need to do the content then I’m going to feel like I’m annoying or being a inconvenience… maybe that’s a me problem