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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Niklas
(@niklas_sten) reported
from
Jönköpings Sofia, Jönköpings län
@gopewpewpew @playnewworld Problem is most players are age 20 and below. That generation assumes everything will be done for them. Talking responsibility aint an option.
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld, time to put this game into AFK mode. Fix the gold issue and I'll return. If you play the, "Purchase gold with tokens," game, I'm not returning back. I'm not sure where your math came from, but you need to return back to school.
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M I X E L
(@michel_goehl) reported
@playnewworld It is a great lack of respect on the part of the company to punish someone without directly informing the reason! Next time, try to put the reason and the moment when the person made a mistake so that they can avoid future problems.
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Likalarolatato
(@likalarolatato) reported
@playnewworld Brooooooooo fix outpost rush
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Valkyreion
(@Valkyreion) reported
@playnewworld You guys seriously need to look into what's causing the huge lag spiked when you level up fishing. Game just froze because of it and then got a error message saying Suspicious activity detected.
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MR Brad Jones
(@rmpelle00) reported
@playnewworld Anyone else having issues with the maw of corruption quest? Mozrul keeps resetting and/or vanishing for our groups. Really frustrating since it takes forever to get to this point only for him to despawn or reset continously even when stacked on it
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Ch333ky
(@Ch333kyST) reported
@playnewworld I beg you fix your ****. The amount of broken **** is unreal. 65 large portals drop no loot, malevolence is still broken, people are abusing immunity exploits in wars and getting free territory , people duping gold and a lot more. Didn’t you delay to prevent this ****
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Katybars
(@KathleenBars) reported
@playnewworld When are you guys gonna fix the bug that auto bans players that haven't even been able to log in yet, I have friend who bought the game over a year ago and yet can no longer play cos of your crappy anti-cheat system and your reps are unable to help them!
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Tomas
(@tomas75a) reported
@playnewworld You guys need to fix the chat. All the time messages lag after several minutes to 30 mins. Or until you send a few other messages. You wont even see your own message until you type 2-3 more. Fix this fast plz it's annoying as hell!!!
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Adam J Rabil
(@AdamJRabil1) reported
@playnewworld please fix server lag wars or disable wars. (Macaria)
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Carlos Silva
(@CarlosSsilva87) reported
@nwdb_info @playnewworld Fix the game and ban exploiters
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Petter Hansson
(@Petter95swe) reported
@playnewworld Please for the love of god fix the damn fast travel system. IT CANT cost that much azoth to travel.. if not fast travel then fix mounts or something. running around like we are now is unbearable.. JUST DO SOMETHING!
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Castiel Mellon
(@ElusivePapa) reported
@playnewworld Hello when will we begin to have access again on transferring characters this is a major issue going on with no news.
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Samuel Walczak
(@JudioDeNaranja) reported
@Miasmax1 @nwdb_info @playnewworld Sure, but with that attitude this wouldnt even be an issue.
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Bob
(@Bob87ni) reported
@CouRageJD @sonii @playnewworld So you want to punish the players that don't get picked to be in the "MAX" amount that can run them at the same time? I understand it needs some sort of fix or changes to balance. But that isn't the solution.
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krwlr
(@krw1r) reported
@playnewworld fix your servers
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Reynolds
(@_KMart20) reported
Ayo @playnewworld. Pleaseee fix the server problems in wars. It looks like a dang slide show when there's big battles on a point. Its got people pointing fingers and mass reporting players for "exploits" when a company can't win. I love this game, pleaseeee fix the pvp issues.
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Tony Rosen
(@kallliii_gaming) reported
@GhostMiccoy @playnewworld I feel like outpost rush will actually solve so many problems when it's actually playable. Cuz 20v20 non-stop all day would be so fun
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John
(@John26119933) reported
@playnewworld you need to fix the Depths Dungeon story mode quest. I’ve done it 3 times. I died on the last boss and because I died I don’t get credit? I wasted 30-45 min per run and complete the dungeon but because I died I can’t complete the quest?
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TSM SOLIDFPS
(@SOLIDFPS) reported
@SchviftyFive @playnewworld Tried this, it fixed the issue for about 30 seconds and then it broke again 😭
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Leo
(@leleonad) reported
@spectatorindex Fix your economy @playnewworld
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Bookshelf
(@Bookshelfff) reported
@playnewworld Sieges on Eden are unplayable. You can't even place siege weapons on the ground, healing is a 5 second delay, you can barely get out of the gates through the lag. Those are just a few of the manyyyy other problems with siege right now. Please fix this...
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Magz
(@MagzReloaded) reported
Dear @playnewworld PLEASE fix amber gem scaling. Not being able to use an off hand in end game is miserable.
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❤️🧡💛ChasedInBlack 🔞💚💙💜
(@chasedinblack8) reported
@playnewworld so my server has seen a massive spike in max lvl greens on our server after the transfer, and they’ve now been using aoe lag exploits to win wars. We gonna fix this or not? If the wars are won without exploits, that’s fine but they’re currently cheating to win.
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mykrodose
(@mykrodosetv) reported
Eden server is completely unplayable since the server transfers... lag everywhere, game crashes, lost trades, can't buy or sell at auction house... @playnewworld
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Katybars
(@KathleenBars) reported
@playnewworld When are you guys gonna fix the bug that auto bans players that haven't even been able to log in yet, I have friend who bought the game over a year ago and yet can no longer play cos of your chappy anti-cheat system and your reps are unable to help them!
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Ed
(@Mamagrainn) reported
@playnewworld Please bring this back and fix the malevolence boss
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Pedro Collado
(@colladx) reported
@playnewworld can you fix the warhammer quest?
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Sam
(@sammokann) reported
@playnewworld Fix the faction token cap please.
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Manny Roman
(@Manny_Roman22) reported
@playnewworld is there a known bug with declaring war? Just lead my company to do PvP quests for 4 hours so that we could declare war and we’re unable to because the game said we didn’t add enough influence. This is the second time I’ve had this issue…