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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wind
(@Guru__Oogway) reported
@playnewworld Fix the servers.
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Joshua Warburton
(@JoshuaWarburto9) reported
@ChocoIatePeach @playnewworld Not really just asking them to issue new tokens or put tokens up for sale soon because I messed up and idiots like you are out here telling me something I now already know I don’t need hindsight advise dipstick
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Sexy Little Ran-man🐝
(@DrewTheShim) reported
@playnewworld fix your ******* respawns there should be no god damn reason a mob respawns within 10 seconds of ******* killing it. Idk what kinda crack yall are smoking over there.
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David Paul
(@DavidPa73359977) reported
@playnewworld The server we are stuck in is now in a backwards swirl because toxic green who used every glitch to win took over everything an told everyone you don't like it leave ..now everyone left an the few that are stuck there can't do anything because there's not enough players
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ATFclassic
(@ATFclassic) reported
@playnewworld I truly hope limiting me placing all my purchased items is a bug - there is a fix coming right? Honestly super bummed out by this -
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All We Need is DRIVE
(@DDingbat) reported
@playnewworld "A small number of those have resulted in characters with an invalid data state that needs to be corrected." The economies of several servers crashed outright due to mass abuse of a dupe glitch, you don't get to claim that's "a small number".
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Snido
(@Snido757) reported
@playnewworld Transfers broken, with people duping 100s of thousands of gold. Amazon: We have more crap to sell you!
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Joshua Davis
(@JoshuaD62766865) reported
@playnewworld Hellhiem server is mega lag issue. Please fix asap it's really annoying 😩
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SenpaiiRyy
(@SenpaiiRyy) reported
@playnewworld @playnewworld also would like to see people with capped faction credits below the max amount be fixed. Nothing like some people have a disadvantage due to game issues. How many updates since the faction credit cap issues?
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autotech327
(@Autotech327) reported
@Mr_kamakazy @playnewworld It's been disabled because of a coin duplication glitch
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Belles
(@Passions4_) reported
Dear @playnewworld, Since your last update, the game has been unplayable for me. Can't harvest, can't fight, can't even leave my house. Fix your game please. #NewWorldMMO #gamelag #unplayable
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Joseph Taylor
(@T77323475Joseph) reported
@playnewworld how about an update on those server transfer issues?
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Orums
(@SageOrums) reported
@RaisinsOriginal @JosephCharron12 @playnewworld Well yes and no. I haven't looked up where to find them per se, but I do have enough to put em on 3-4 pieces of gear. Tbh I dumped 260+ hours into grinding and gaming. I just hit 55 and only now am I taking stock of all the swag I have. Spoiler, I massive storage problems.
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The Wyzrd
(@thewyzrdmusic) reported
@radaway @playnewworld Yeah, I'm glad I switched too. Every territory was in conflict and everyone had 3 spots. Makes me excited to actually get involved and have influence. I think the issue is when one company thinks they run a server. I can't wait till companies can take cities from other companies
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deli
(@delisquest) reported
@playnewworld Game has been pretty much unplayable since week one, might want to start paying your devs more to fix it amazon or nobody will be playing it other than masochists
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Wormstorm
(@wormst0rm) reported
@playnewworld Addres the lag or you would start loosing people
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Mike petrie
(@Harvington__) reported
@playnewworld how about we get a ban wave for all the exploiters in general. people using the intentional war lag exploit, duping gold, infinite boss farms etc. this is getting out of hand they arent being handled. its ruining the community.
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aikloong
(@aikloongg) reported
@playnewworld please fix spear hitbox bug
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JunkyVirus | #SpreadTheVirus
(@JunkyVirus) reported
@playnewworld How about you fix the ******* game instead of trying to make money out of it you rucking dumbasses, it's boken too **** and everything is exploitable. It's amazing how bad you ****** this up.
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Queste クエスト
(@QuesteLive) reported
@playnewworld Honestly, server imbalance aside, gold deflation aside, the lack of an actual cohesive story that doesn't feel like a glorified side quest is a glaring issue. When it's easier to just do town boards 24/7 what's the point of playing?
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Eric Abdo
(@HowardTheAbdo) reported
@playnewworld Sieges unplayable due to lag. Please fix!
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Brandon
(@ayyzeno) reported
@playnewworld been a few issues, i can’t send msgs or friend invites on the new server i changed to…but i CANNOT stop playing, so much fun
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Big Ozwin *SNIKT*
(@Big_Ozwin) reported
@playnewworld I was able to play no problem only hours ago, now I’m getting a connection error with the same connection I’m using to send this. POS
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yziws
(@Swizorue) reported
@playnewworld Fix ur broken *** pvp
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TaxEvasion
(@oldguyonline) reported
@playnewworld Friend moved over to my server and can't sell anything in the auction house? Is there a fix for this yet
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Matt
(@Shadowmakii) reported
@playnewworld @GilbyRanger Great customer service!!! Maybe next year! Lazy for a company that is steps away from world **********!!
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A Frog in a Cowboy Hat 💜
(@Cowfroggy) reported
@playnewworld That's cool and all, but could you fix the unplayable lag? thanks
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JustTem0n
(@radiokongslet) reported
@playnewworld find a new bug every days play NW, please fix its
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KV
(@K_Verde90) reported
@playnewworld is this something that could take hours or days or weeks to fix?
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Elcarim
(@EIcarim) reported
@playnewworld Are you guys going to fix the server transfer issue soon? I cannot even play with my friends/company now because they were able to leave but I wasn't....