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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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S7riik3rr
(@S7riik3rr) reported
@playnewworld having an issue of getting to 1 in Queue and then it saying my connection timed out and I get put back in Queue even further than i started. Currently one attempt #3
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Ari
(@nzsonleo) reported
@TheBubba @playnewworld You dont care. Then why are you having a go at the social media team. Play. Don't play. They are clearly communicating they are doing what they can to resolve the problem for EVERYONE. But it's not good enough for you.
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SABER
(@ItsSABER_) reported
@madmidder @playnewworld @Darkheartedlife yes but dealing with all current issues delays said roadmap so I think they rather have a accurate one than one to just please players
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F1lthyC4sual
(@F1lthyC4sual) reported
I think I might have a problem. I think @playnewworld is going to be the new Skyrim for me… oh I’ll hop on and do a couple things… 6 hours later damn I need to get off haha
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CupofJoe ☕
(@Cup_of_Joe904) reported
@playnewworld Fix your damn game. Your only tweets should be about how you are fixing things.
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🔴Live ttv/Vostik_ |
(@Vostik_) reported
You guys really need to figure out this Killing GPU issue and fast. I have a $3k paperweight if it won't play.... @playnewworld @teamevgasupport I submitted a ticket for warranty RMA
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CT
(@Theycallme_CT) reported
@playnewworld WHAT IS FAILED TO LOGIN QUEUE WHEN I WAIT 3 HOURS AND AM 20 SPOTS AWAY
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кrσทσℓσgy
(@twtkrono) reported
@playnewworld Oh thx !!! please try to fix the problem of setting clans patents ! on BetaGame I reported
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ThatBr1tGuy
(@ThatBr1tGuy) reported
@TheBubba @playnewworld If you're that angry about the queue for your server then why did you create it there in the first place. Queues have been a thing since launch so i'm sure you would have had this issue when you first started. YOU made the character there so YOU deal with the repercussions.
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ImpeachThis
(@1984MediaCensor) reported
@itsnaimmm @playnewworld That error means you're not connecting within the time limit the game gives you to connect. And the time limit is probably shorter than most games right now because there's so many people trying to connect.
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AEon_27
(@AEon_27) reported
@TheBubba @playnewworld You're a just being an ***. Does it suck to have a long que yes 100%! But they are working hard to fix it, majority of other mmos NEVER worked this hared & fast to fix the issues. They are actually listening to us & working on the issue.
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ZachyTV
(@TvZachy) reported
You guys have to fix this problem, I have a 3090 and my computer keeps black screening. Only game I have a problem on @playnewworld
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TGzinho
(@bahiensetiago) reported
@playnewworld 5 hours in the queue and it failed 2 times and now I'm in position 1000+ in the queue again. It's hard to bring my friends to play a game that had thousands of betas and alphas and couldn't fix the same problem that persists. This is a pity.
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CyberDracoWolf
(@CyberDracoWolf) reported
@playnewworld I haven't even been able to play the game since my first day because of your stupid servers please fix these load times should not take 3 to 4 plus hours!! It's a great game I want to play but this is really turning me away from this game and regret even buying it.
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darkphan
(@darkphanlp) reported
First world problem. You are tired but you don't want to go to bed because you made it past the @playnewworld server queue mini boss.
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LeeleeBeebee
(@beebee_leelee) reported
@playnewworld Any fix for queue glitch where you get stuck in a position for queueing to open-world while others in the same queue are moving past you? Happens on only one server. Reverified files with Steam. Stuck for over hour at position 101 earlier, now stuck again at 710
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madkapper
(@madkapper) reported
@playnewworld There appears to be an issue with proximity voice chat not working outside of groups on newly created servers. For example it doesn't work on the new Luggnagg server but did on the original Agartha server
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Danitsia @ TLP
(@DanitsiaTLP) reported
Hey @playnewworld --- how about a grace period when you crash????
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Ari
(@nzsonleo) reported
@TheBubba @playnewworld In all seriousness you have no patience. Were you there when it took battlefield 4 an entire year to fix their rubber banding issue? Were you there for every path of exile expansion where players couldn't even get to queue for days. What about WoW? an entire day offline.
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iDetro
(@iDetro) reported
@playnewworld my twitch account is linked to both the game and website, i claimed all my drops but ingame says i do not own them, any fix?
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Coleman
(@MJColeman_3394) reported
@playnewworld @WheaT0ast Well considering mob spawns were a HUGE issue, on top of receiving credit, it should've been addressed in the delay.
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FATE :)
(@FATE4k) reported
@playnewworld @RosiereMatthew @JeffBezos This doesn't touch on the optimization though... the only thing support has said is to stop playing the game until a permanent fix is released, and we have no idea when that's even coming
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j
(@jonny11625107) reported
@CrowAdmiral @playnewworld Tbf any game with huge hype gets absolutely rammed. I haven’t ran into any issues other than this que I’m sitting it, (and got reset out of once) . Thankfully
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Dikaiosune
(@Dikaiosune5) reported
@playnewworld can you add a brief timer / amnesty period so that people who crash out of the game aren’t put at the back of the queue? Waiting two hours to get in then crashing and being put in a 3 hour queue is the worst.
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Nathan Warnick
(@DH5tv) reported
@playnewworld Tell me how these queues work...? I queued up at 860, after an hour i'm at 363... Did all those people quit? get booted/timed out? or move off the login server into a further realm which is hosted on another cluster server in the datacenter?
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TheMightyBrice
(@BriceClary) reported
@ZeroExcuse @playnewworld I’m aware it’s being tested however this should have never been an issue. WoW launched with 2000 capacity servers almost 20 years ago. Everyone has a right to complain.
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craig
(@creeeeeeeeeeg) reported
@DH5tv @playnewworld @TheBubba Imagine this being the plan to play the game. The demand for the game was obvious early enough in the alphas and betas. All the data was in hand, but there wasn’t someone with enough concern to raise the obvious issue of max server population until launch day? Mind boggling.
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Coleman
(@MJColeman_3394) reported
@playnewworld @R4YVEN_ I'm just confused. You did the closed beta, then open beta, and had the game delayed for a month. But all of these issues were brought up long ago. What was worked on for the last month? Invisible logs?
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brandon welsh
(@oBMWo) reported
Noticing that my 'free look' is not working in @playnewworld tonight. I've tried remapping the key, and restarting the game. No luck with either change. Anybody else?
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LtVictory - Dr. Torino's in RP
(@LtVic) reported
@playnewworld Funny enough I've not had a single issue with queue and have 30+ hours into the game as of release. -- It's awful people are downvoting the game and ****-talking the hard-working dev team for... a popular game having full servers on release week.