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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dre Vazquez
(@drevazquez007) reported
@playnewworld Woke up early for this?? People who are NEW trying to get into the server are getting IN but people who have already been in the game and got kicked because a game crash have to wait more time?? What a waste of a game. Expected more from @amazon and @playnewworld . Very SAD
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jppgaming
(@philou225) reported
@KrispyMcGrizzly @playnewworld iv been playing wow for over a decade and this kind of ''self made issue'' of blocking server capacity at 2k people on purpuse never happened ever. try again
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CodeMatrix
(@me_codematrix) reported
@playnewworld I mean even with that there would more servers be needed (EU) but still, that would resolve the main problem that many ppl have atm.
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Yeti Laughs At You
(@dapper_yeti) reported
@playnewworld Yeah, I really appreciate logging in, starting in queue at 5300, staying in queue for 2.5 hours only to be knocked out by a “connection error” and now, logging back in, I am at 24766. So far, ya’ll have completely boned a launch day you’ve had years to prepare for.
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GIGACHAD
(@GigaChad9876) reported
@ShowNwo @mk_zane @playnewworld Hey, I've been loving the game but now I'm getting "lag detected" after 10 mins almost every single time after joining, it's become unplayable sadly. Have to rejoin 300-400 queue also.
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X-4RK.N0R
(@Xarknor) reported
@playnewworld Login servers need some love, been queued for starting area for over an hour and at #1 for about 30 minutes
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Pencho Bogdanov
(@zed_111) reported
@playnewworld @FelixScollen I have been interested in buying your game,and i will continue to wait, because who could imagine it - i want to play with friends. So no news on me paying for the game until you fix it.
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Chaniro
(@Chaniro91) reported
@playnewworld You got 2 betas to solve these issues 😢
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Mert Uyarer
(@MertUyarer) reported
@playnewworld Up to 20k queues in EU, with lowest being 500. People paid to play, not to wait with ridiculous queues. The sad part is, people who wish to try the game and return if not satisfied will not even be able to do so since its impossible to login within 2 hours. Sad and disappointing.
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fjordkitty
(@fjordkitty) reported
Got through the queue @playnewworld played for a few minutes, lag detected lag detected lag detected lag detected lag detected, couldn't use a bow or really play at all. Now in the queue. #QueueWorldMMO #NewWorldMMO
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Marcel Godenau
(@GodenauMarcel) reported
@playnewworld @FelixScollen You are not addressing the problem at all
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Dre Vazquez
(@drevazquez007) reported
@playnewworld Woke up early for this?? People who are NEW trying to get into the server are getting IN but people who have already been in the game and got kicked because a game crash have to wait more time?? What a waste of a game. Expected more from @amazon and @playnewworld. Very SAD
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Dylan Alecsovich
(@AlecsovichDylan) reported
@playnewworld A good problem to have I guess
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Arj
(@Arjs9) reported
@playnewworld when will it be no more queues ? 4 of us selected an extremely low pop nobody's server and waiting in queue for over an hour. only to get disconnected by login service exception error. How to make our mark if we cant actually get in the game ?
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wsky
(@rzsunday) reported
@playnewworld @FelixScollen So basically not addressing the ACTUAL issue
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Tobiben
(@tobiben22) reported
@playnewworld 6 hours of queue to a E not working ... Back to begining ...
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The Truth Teller
(@3GoneRouge) reported
@playnewworld you should have worked before to avoid this. Standardizing a large number of logins attempt failures and insane queues as a "normal and acceptable" is completely wrong and unfair to all thos people who invested hours into feedback hoping we'll get to enjoy the exp -not OLD issues
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Edgar Simon (Zurgin94)
(@Nirguz) reported
@playnewworld Sad to think that a lot of people probably thinking in refund the game, when is so amazing due to the queue problems and the refuse for now to increase the server cap.
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John
(@XboxJonno92) reported
@playnewworld Didn't have a single issue when playing on launch, queue lasted a few mins at most. Only stopped playing after over 5hrs because I had to come to work. Been great so far
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Philippe
(@checoinFTW) reported
@playnewworld ******* AMAZON NOT EVEN ABLE TO HAVE DECENT SERVERS ON THEIR OWN ******* GAME AFTER 3 BETA HAVE SERVER PROBLEMS. FFS
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.
(@goodboykola) reported
@BabBimmaBome @playnewworld yeah after release day when they already knew about this problem in beta. multi million dollar company should easily get 1K servers
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CodeMatrix
(@me_codematrix) reported
@playnewworld Some people already waited over half of the day. You may want to add some features to transfer chars over servers. That would resolve many of the capacity problems that are there at the moment. I mean you would need to have that due to merging instances together.
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shockAz || No Mercy🏹
(@shockaAz) reported
@playnewworld What solution is create more servers? The half of the guild is playing in X server and should I go other server? People will keep on servers qeue because the guild is in the server. Bad address of the issues.
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Albin borg
(@Albinborg1) reported
@playnewworld 3,7h in que after that i got kicked from que when i was at place 1000 after that i have to reque at place 6150 kick all the darn US players from Eu servers or fix so you start from the place you were kicked from
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Abhinand
(@maigovannon) reported
Is it worth buying this if you are from SEA? Is there any low lag server ? @playnewworld #PlayNewWorld #NewWorldMMO
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FullMetal_potato
(@macdaddygamingg) reported
@iCrohnen @playnewworld lol, Elite Dangerous Odyssey was by far worse, where if you could get on without crashing you would crash if you tried to go anywhere. this queue angst cracks me up
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NateGoes
(@N8Goes) reported
@playnewworld fix your servers/queues im stuck at 268 for over an hour
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Corey
(@NegativeCorey) reported
@playnewworld @FelixScollen how does this help the issue? server capacity is what needs to be raised. not new worlds when everyone is waiting in a queue for the current worlds... like hello?
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twitch.tv/batmago
(@batmago) reported
@playnewworld 3 hours waiting. Negative review on steam, fix SA servers.
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Jay
(@Jayvibes__) reported
@mechetexxxride @JoKeRyOfficiel_ @playnewworld You have mental issues I think you should log off the computer and go get some therapy lol