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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Khat
(@ScrawnyGrandpa) reported
@playnewworld When are you going to fix the hatchet exploit? This is arguably as bad as the trading post and gold duping bullshit. Its literally killing more than 50% of the game content... Why are you not even acknowledging it ? Like At all ??
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Gronxer
(@gronxer) reported
Man I was so excited for New World, but I just can't. Terrible AI, bad crafting progression system, built to be zerged. Does anyone over @playnewworld even play the game? Not even going to get into the duping and broken economy. Just, how? #DontPlayNewWorld
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Joakim Ström
(@Jockelino_) reported
@playnewworld U better fix magic spells soon you retards!! i'm not ok with paying for anything this broken. FFS how stupid are you really?? 2 in 5 cast actually hits target, you must be the worst gaming developer ever.. if it takes you over a week to fix such an important bug.
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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Snâte
(@bhmigliaccio) reported
@playnewworld AH still broken. Fix your game Amazon.
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld WHEN FIRE AND ICE MAGIC USERS WILL B FIXED ?! TODAY NEW PROBLE< FIRESTAFF OFTEN DO LOW DAMAGE ON MOBS AND THEN NORMALIZE AGAI NTO NORMAL< AOE SKILL NOT WORKING STILL ! Can yo usay a word about that,when this will be fixed ?
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ElevenSenses
(@SensesEleven) reported
@RavyniaGaming @playnewworld It was an emergency fix. They have been good with giving us times for the regular patches
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Applesaws
(@_Applesaws) reported
My avast keeps on picking up Phishing going on in the new world forums. Anyone know if this is an actual problem? #NewWorldMMO #NewWorld @playnewworld
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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Azerox
(@Azerox050) reported
@xSyoss @playnewworld Their best .. hmm .. releasing a broken game and trying to fix in on their way down. Yeah not recognizing any of that, what an amateurs.
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MrsClumsy
(@ClumsyEvans) reported
@dakotahbill99 @KingCedGaming @playnewworld Piss off with the “it’s a new game give it a chance” it’s not being spoiled to expect a product to work as intended when you have spent your hard earned cash on it. No other industry would anyone accept subpar service. Stop enabling the gaming industry to give its customers ****
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Rostyslav Tykhyi
(@xVillanx) reported
@playnewworld I'm shocking! New world community have 2 sort of people, 1) Peoples who love to eating **** from amaZOOn and talk "they just need some time to fix",even when this company already fck you so hard 2) Peoples who have some self-respect and realy tired from all this ****.
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xSyoss
(@xSyoss) reported
@Azerox050 @playnewworld People are breaking it and tell me one game that was perfect from the release on and never had any bugs. Even better, name one company that started up and experienced zero issues on start up. It's inevitabel, it's about correcting the mistakes and listening. They do that so far.
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EagleGarrett
(@EagleGarrett) reported
@johnwylie @playnewworld I bet it'll be pretty good. So far, when they have had to fix an issue, they have also made sure we were taken care of. Like the 2k gold for the tax discount issue on houses. That was more than generous. So for this I'm guessing it'll be pretty good too.
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Ариночка Левченко
(@Arina_GP) reported
@playnewworld @amazon is it normal that after ur new patch too many people have a problem w/ 'Login Blocked Suspicious Software or Corrupted Install Detected ' w/ no reason?
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John Wylie // ivoryjohn
(@johnwylie) reported
@heathers5_0 @EagleGarrett @playnewworld I was gonna say. I would 100% be down to restart on a fresh server...I love this game, the grind to 60 was super fun for me. And to grind it again on a not-broken server would be even better.
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Matt
(@SpicyEntmt) reported
@playnewworld So sad AGS more worried about gold rate than the broken exploit weapon hatchet or the macro people are doing to speed attack..cringe yet again another decent mmo will fail for lack of real testing and listening to the players
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yonkigitano
(@Yonkigiitano) reported
@playnewworld do you fix the bug of the hatchet? They are ******* and winning wars with him, I hope you give these people
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iSanta.Tech
(@iSantaTech) reported
@playnewworld are you guys are planning to fix the RTX3090 issue?? I bought the game a few days ago and i ask for reimbursement. My Aorus Master RTX 3090 start ramping up all the fans temp very hi and no video at all.
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Ben Ohm
(@VorhautVolker) reported
@RavyniaGaming @playnewworld ME,MY STREAM,I - thats the problem, the world isnt turning only about you and your online Stream aka trashtv for peopple with an iq of 50 ok? how about a thank you to the developers for working hard to fix the game? no, thats nothing u say because it has nothing to do with you.
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Ian Moore
(@moor3y) reported
@EagleGarrett @playnewworld The core of the game is absolutely amazing!! The problems will and are getting fixed. No big MMO released bug free and yes this game has a lot of bugs but at least they’re doing something about it. I for one am not going anywhere
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aPrimitiveOrange
(@aPrimOrange) reported
@Franjvy @playnewworld Haven't met any of these issues, and I realize the game has problems but it's not as bad as most people are making it out
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Cap
(@TheCCaptain) reported
@JakeSucky I mean it’s in the game. Not his fault. Fix the ******* game @playnewworld bunch of baby sac little idiots
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Hice
(@Hojadeha) reported
I don't want to play @playnewworld anymore until they fix their queue problems, server lags during pvping annoying coin dupe glitches and boring weapon/armor metas In this situation I have already spend 250 hours to this game and this game is still not showing any improvement yet
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Caleb Horner
(@Kaleeb1823) reported
@HornpubO @Brandon96061217 @playnewworld If you get a new car and it seems to work just fine but them someone comes in slashes all the tires and dents it all up, you have to take it to a shop and they fix it all. The game wasn't made intending for you to glitch it out and dupe stuff or jump and grab the window.
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John Wylie // ivoryjohn
(@johnwylie) reported
@EagleGarrett @heathers5_0 @playnewworld LOL I feel that. Maybe a way to transfer over the character and nothing else...? A hard reset on the server with lvl 60s and their gathering/crafting stats included. MMOs are a delicate thing to fix and keep alive. Such a wide range of players. From sweats to casuals.
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matt sankey
(@sankey_matt) reported
@playnewworld Honestly, having your players find problems in your game is helpful, you shouldn't ban them for it. Just remove the gold they took. You didn't ban players for finding invisibility cheats, so why ban them for other things?
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Twitch.TV/Gr33nB34NZ
(@Gr33nB34NZ) reported
Still no weapon balance @PlayNewWorld ? What is the point!? @AmazonGames - until a fix comes people are actually incentivized (by win rewards) to use any weapon that maintains an unfair advantage. While they lambast anyone begging for balance and fairness. This is a nightmare.
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Kelley
(@GigaGeekTexas) reported
16 million players. 930k concurrent. 1.6 million per day. How do you make that much $ & not have a plan yet of how to tackle issues @playnewworld When does @AMZNGameStudios pull all its most experienced devs off other projects & send them to help? Such a waste #NewWorld 2/2
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Kristoff
(@Kristoff369) reported
@playnewworld 50 bucks for unfinished product. Why release outta beta when it clearly has more issues.. Jesus