New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/26/2024 12:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Spooffie Brennegar (@Spooffie) reported

    @playnewworld How about you deal with the real issue. For example 3-4 hour queue. Which is not acceptable and make people go afk running!

  • Eldarthan Eldarthan Istari (@Eldarthan) reported

    @playnewworld Why are some servers open even though the login queue exceeds 600 people? Why does Amazon decide how to play if I paid for the game and I have the right to do whatever I want, even standing still around the clock. Maybe a harvest lawsuit will teach Amazon how not to treat players

  • thepigletsquid Piglet Squid (@thepigletsquid) reported

    @playnewworld Or maybe just fix the servers so people don't feel compelled to take such measures to be able to continue playing? 💁

  • ASBenediction Benediction, Alto Señor de la Mano de Plata (@ASBenediction) reported

    @playnewworld Less creating tools to ban people and more fix the ******* UI that is broken in too many places. It's really awful to relog to fix the problems and get out of the game during hours. At least give us the chance to /reload like WoW does.

  • Kyronlaw Kyron (@Kyronlaw) reported

    @playnewworld Please Crash protection man

  • JigsawSaint theJigsawSaint (@JigsawSaint) reported

    @playnewworld Fix your queue and login situation before you start pivoting blame from your company to the players. You have some opportunities here to gain favor with your community versus pissing them off.

  • GrandpaPringle Grandpa Pringle (@GrandpaPringle) reported

    @playnewworld any official announcement on the broken Faction Influence?

  • TemTemTrainer Justaguy (@TemTemTrainer) reported

    @playnewworld I'm not a fan of the progressive severity if their "punishment" seeing as that person would have to wait in queue for hours again and not be a "problem"

  • xxxTRU5Txxx xxxTRUSTxxx (@xxxTRU5Txxx) reported

    @playnewworld so blame the players, i see where this is going, so your only solution to clear queues which was caused by your terrible management of the launch is to kick players and punish them. wow! fix your ****!

  • MichaelLavo Michael Keller (@MichaelLavo) reported

    @playnewworld I can understand the thought process behind limiting character creation on some realms, but by doing that you are creating more issues than you are fixing. The queue time is enough incentive for people to get off higher pop servers if they care enough. 1/2

  • chosenome35 Chosenome35 (@chosenome35) reported

    @playnewworld Fix the fact I have to log out after posting one auction... I post one auction the next one sits and spins won't post, only fix has been logging in and out, game the first few days worked amazing, now nothing but UI issues, falling into a mountain, and stuff not being on map.

  • Officialwhilla Officialwhilla (@Officialwhilla) reported

    @playnewworld Or fix ur game instead of punishing people who paid to play but CANNOT sit in line for 20 hours a day! people work, have family and can only play a few hours a day with their friends! #fixthegame

  • FlizCinema Toby (@FlizCinema) reported

    @playnewworld Really uncool of the game to freeze everything and throw me out of the game when I’ve never had problem before…. And now have to wait even longer in que!

  • YaBoyWill420 💛YaBoyWill420☮ (@YaBoyWill420) reported

    @playnewworld You attack the players solution to YOUR problems instead of fixing YOUR problems, upgrade the servers and people wont have to anti-afk to avoid a thousand person queue.

  • Fouwkes Dominik Wołczyk (@Fouwkes) reported

    @playnewworld Hey @playnewworld I'm encountering a very problematic issue. I've got rtx 3070 and ryzen 5 2600 so my specs are fine. During queue time my game freezes. What do I do?

  • gamer0mom Gamer0mom (@gamer0mom) reported

    @playnewworld I am a mom who also likes to play games. So I should not play new world? I have enjoyed it but when the kids need something or I need a drink or bathroom break I will get in trouble? I even made a new toon on a low server. I don’t know if I can continue to play now.

  • Claudiobastia13 Claudio bastian (@Claudiobastia13) reported

    @MartinP37132940 @playnewworld @Lifeisgugu1 And where do I turn that off? Could you help me please is that I have been with the problem for a long time.

  • Naoiiiee Bernadotte (@Naoiiiee) reported

    @playnewworld Was position 1, dumped me back to menu, no error no nothing? Fix your game

  • ckichcal Chris (@ckichcal) reported

    @playnewworld fix your servers and you would never have that issue. have fun "detecting" it lol

  • f1nh_ فهد المطيري (@f1nh_) reported

    @playnewworld Good afternoon my friends are playing in a server and when I login to the server to create a character it says the server is full if I played on another server is there any way to play with them?

  • stoffe500 Christopher RSC (@stoffe500) reported

    @playnewworld So this is what needs to happen. You people Host servers for world of warcraft and they can handle alot and i mean alot more people on there servers. comon Amazon your a multi billion dollar company so get your **** together and fix your server i know you can host more players

  • lampe_x Alex (@lampe_x) reported

    @playnewworld @LemmyBravo well, im constantly reporting those players for cheating and many of them are even in the exact same place 6 hours later. looks like youre not working as hard on that problem as u say you do

  • DoctorKatMD DoctorKatMD (@DoctorKatMD) reported

    @playnewworld So instead of fixing the problem is causing that scenario, IE your que times, you're punishing the people that only doing it because you can't get your s*** together and make functional servers.

  • gushellvig 🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸 (@gushellvig) reported

    @playnewworld Fix the game UI, put any button for reload interface.

  • dafe17784 dafe1984 (@dafe17784) reported

    @playnewworld want to have some food and a shower? too bad... you gonna have to wait 5hrs in queue to play again, i do agree its an issue with ppl going to bed etc and macro it, but you should be able to take a lil break without having to sit in 5hrs queue again

  • Yarr19 Yarr (@Yarr19) reported

    @playnewworld can you pls pls pls fix the insane annoying unplayable laggs in expeditions, its fuckign unreal and it has been like this from day one why and how ? this is insane

  • PatrikH122 Patrik (@PatrikH122) reported

    @playnewworld I was in the que, I was 15th, I wanted to alt tab and pressed escape by mistake. Why cant you leave the que with esc when you have to wait hours in it? Please fix

  • SpookiiMay_ 🎀 𝔖𝔭𝔬𝔬𝔨𝔦𝔦𝔐𝔞𝔶 🎀 (@SpookiiMay_) reported

    Livid is an understatement 😤 Game lagged, error box popped up and then kicked from the server on @playnewworld to then try and rejoin immediately and I’m shoved in a queue of over 1000+ after already spending the morning in a queue?!

  • AnteRehn AnteRehn (@AnteRehn) reported

    @playnewworld Fix the Lag Detected problem!!!!

  • mattbarnetttt Stemolicious (@mattbarnetttt) reported

    @playnewworld Until you make it so people can get on without queuing this shouldn't be thing. This is a problem that you created...