New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/17/2024 22:15

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • mrrocks Fran Perez (@mrrocks) reported

    @playnewworld @Osxgeekgirl Same issue here, now I don't see my character or can connect. After 5h of queue. This is ridiculous.

  • Leezus_DAT Leon Hayes ✗ (@Leezus_DAT) reported

    @playnewworld yoo can you make it if we lag out due to your servers that we don’t have to reque?! Like…

  • PhilsMinis Phil (@PhilsMinis) reported

    @nervgear22 @playnewworld @ochapeieiro Yep Yep EU Login Servers are down it seems Game servers seem unaffected

  • fuDDel1 fuDDel (@fuDDel1) reported

    @playnewworld @Osxgeekgirl I have the exact same Problem @playnewworld Maybe Login Servers down?

  • LaellenVS Anna (@LaellenVS) reported

    @playnewworld So any update about the EU login server?

  • Lakeroni2 Lakeroni (@Lakeroni2) reported

    @playnewworld 2 of my friends characters got deleted after having a error while waiting in queue, any way for them to get them back?

  • chizanul Chizanu 죄인 (@chizanul) reported

    @playnewworld server down

  • sniglenn Snigel (@sniglenn) reported

    @playnewworld Did you learn AWS server scaling? Also, the login-server has been down for 30 min.

  • YosifMarkos Markos YosifⓂ️ (@YosifMarkos) reported

    @playnewworld IS THE EU CENTRAL SERVERS DOWN? I cant connect.

  • Marcus83012971 Marcus (@Marcus83012971) reported

    @playnewworld Servers down?

  • kakiwaka OlliepartonOP (@kakiwaka) reported

    @playnewworld Stop promoting your **** and fix it instead first

  • CryptoLorax Crypto Lorax 🌲 (@CryptoLorax) reported

    @playnewworld No one can login on EU man fix this

  • EMortalitii eMortalitii (@EMortalitii) reported

    @playnewworld FIX EU'S SERVERS FFS

  • Venomspawn1 Venomspawn (@Venomspawn1) reported

    @playnewworld @ochapeieiro Did you take down the EU login server?

  • Cowfoots Søren Koefoed Madsen (@Cowfoots) reported

    @playnewworld EU servers are totally down for login - What to do? My community on Discord all have the same problem - please help!??

  • David_MeteoraDS David (@David_MeteoraDS) reported

    @playnewworld So I was in the queue for 4 hours then I got an error around position 20 in queue. Just wonderful

  • GonzoScholar Scholar (@GonzoScholar) reported

    @playnewworld So when are you guys gonna fix the EU server so we can actually login ?

  • qaelis Qaelis (@qaelis) reported

    @playnewworld Are the EU servers down? I can't seem to login, let alone see any servers or my characters.

  • HighlyAGaming Highly Addictive Gaming (@HighlyAGaming) reported

    @playnewworld @ochapeieiro Char name is HighlyAGaming Eu server Caer Sidi lvl 6, joined queue at 4:30 got kicked off when i got to position 5 at 5pm then joined again and surprise surprise got to the front of the queue and at 8 pm got kicked and now get the http connection error along with the response one

  • sqish11 sqish1 (@sqish11) reported

    @playnewworld after chosing a faction i just get an error message and my char seems to be deleted: auth result http error response code so nothing is online! what ******** :-(

  • NwSatoshi Satoshi (@NwSatoshi) reported

    @playnewworld Was in the queue for 10 hours...Now I can`t even enter the game. Here is the error: @mm_authresult_

  • Mod22x Em. (@Mod22x) reported

    @playnewworld i have an issue i created two characters in eu servers and they disappeared and when i try to create a new one it says that i have reached the maximum character but there is no character shown in the screen, can you please fix this ?

  • St_Forehead Masked Myers (@St_Forehead) reported

    @playnewworld bruh your EU login servers not working

  • lolle5pop lolle5pop (@lolle5pop) reported

    @playnewworld fix your ******* servers

  • PG4m3er Peter Gottlieb (@PG4m3er) reported

    hey @playnewworld, how about an update about your bloody login servers?

  • CallumC75277944 Callum Campbell (@CallumC75277944) reported

    @playnewworld Ive been playing for most off the day now but I got kicked off the game and I can now not get back on the EU server is this a know problem or something?

  • Magnetron00 Mark Robin (@Magnetron00) reported

    @Osxgeekgirl @playnewworld The New World social media guy doesn't even know what is going on. Let me help you instead. It seems that the Login servers are down for EU, this means the game cannot log your characters or worlds in. Your character is fine, they just need to restart the login server. 😌

  • St_Forehead Masked Myers (@St_Forehead) reported

    @playnewworld bruh your ua login servers not working

  • Marco45697931 Marco (@Marco45697931) reported

    @playnewworld Error log in error log in cmon

  • Neeravin 二コラス♪Nicolas (@Neeravin) reported

    @MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..