New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/18/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Youredoneson666 Youredoneson (@Youredoneson666) reported

    @Archaic_Machine @playnewworld So buy a house, tele to your house, then tele where you need to? It was an issue before when house tele cost was high, but now its dirt cheap. Stop being lazy and use ALL the games mechanics to get around.

  • Stoney734720321 Stoney (@Stoney734720321) reported

    @playnewworld...This issue is resolved..Thank you..

  • reecedevon87974 reece devon (@reecedevon87974) reported

    @Keniso_ @tylacey55 @playnewworld It's **** that you gonna leave they should be doing everything to fix this crap

  • Winzilp Winzi (@Winzilp) reported

    @playnewworld @Reaperofbeardz The issue is known since 6 days minimum and you didn't had any updates till now. Sooo when do we got some more detailed information?

  • Theblackwolves1 theblackwolves (@Theblackwolves1) reported

    @playnewworld can you fix the main story line quest Unexpected Prisoner Fulgoris doesn't spawn been like this for like 3 days or more.

  • Keniso_ Keniso (@Keniso_) reported

    @Biggie_Couch @playnewworld thats a you problem get a better pc. i have 0 issues at all with performence

  • greenglobones greenglobones.tez (@greenglobones) reported

    @playnewworld GS heavy attacks didn’t need to be slowed down. The other nerds for GS were needed and work great but GS was already slow and predictable to begin with. Ppl running 5con 300str 200dex were the problem. Light build GS should have been nerfed. Not medium or heavy

  • tieler77685933 tieler (@tieler77685933) reported

    @playnewworld @Infestedfaerie would love to enjoy my experience if you guys would actually fix your game and give everyone there gear back that got deleted with your update like this is just unexpectable please put a patch out soon that fixes this

  • MrDisputed Adam (@MrDisputed) reported

    Can someone please explain to me why the fire staff is soo broken its the only thing i have come up against in OPR since the patch like talk about making the game more broken #PlayNewWorld | #NewWorldMMO | #NewWorldGame

  • Jake28589260 you will die someday (@Jake28589260) reported

    @itsdarthguido @playnewworld Maybe it's your pc? Or your isp? I have never had a lag issue. Frame rate drop in the capital of brimstone is the only thing I notice. I usually go from 150+fps down to 100 in that town

  • greenglobones greenglobones.tez (@greenglobones) reported

    Hey @playnewworld, you have broken the game even more! OPRs are so unbalanced now that it made previous OPRs seem like the most balanced games ever. Fire staff has been made too strong! Element aversion does absolutely nothing! Stop making ranged players hit hard vs medium/heavy

  • James69813084 Brogu. (@James69813084) reported

    @playnewworld Fulgoris is broken on Lileth. Pls fix.

  • ShultsGaming Shults 👾 (@ShultsGaming) reported

    @EagleGarrett @playnewworld It took these devs *almost* 2 full years to fix the game. To bring creatures that should have been there since launch. They have released 1 FREE area in 2 years. They haven't really made money on this game other then box cost and cosmetics.

  • ChristianTrevor Trevor Dickerson (@ChristianTrevor) reported

    @sgt664 @playnewworld Uninstall the game and reinstall it I get this problem sometimes with a new update… only for NW on steam

  • Somatris Deathtome (@Somatris) reported

    @Properso0 @playnewworld and that's the problem if i don't do them there is literally nothing else to do.

  • The_Arkrael James Hall (@The_Arkrael) reported

    Hey @playnewworld ... When are you going to be fixing Fulgoris it's been 4 days now for some and no fix. You have new players who are hard stuck not a great FTUX...

  • BerserkFPS BerserkFPS (@BerserkFPS) reported

    @playnewworld Can you please fix Fulgoris,people on multiple servers trying to complete the MSQ, but he just stands there and is not damageable. i am on Kronos btw, but i've seen lots of others on other servers who cant progress MSQ, and using blight potion doest not help either

  • StrattinGaming Strattin (@StrattinGaming) reported

    @beachbum_gamer @playnewworld I feel that man I have the same issue over on the Valhalla server what server do you play on ?

  • 0xPleb Pleb (@0xPleb) reported

    @The_Arkrael @playnewworld Was a big New World gamer when it came out. Ran laps collecting asmodeum etc, finally crafted myself the Voidbent armor set! I had a ton of fun. Sad that they didn't manage to fix all the issues, money dupes etc. Haven't logged in for a while.

  • DZMorris Das (@DZMorris) reported

    @Robertrayyy @playnewworld Probably your graphics card needing an update or replacement. Also check the memory on your PC/labtop. I had this trouble before and graphics card reinstallation fixed it.

  • reecedevon87974 reece devon (@reecedevon87974) reported

    @brooksjedi6175 @playnewworld Amazing that you get a reply back but due to issues I never seem to seems like they only reply to good comments

  • badflowertrinn trinn met badflower (@badflowertrinn) reported

    @playnewworld after the latest update my partner is getting kicked from the game with the error "Login Blocked: Suspicious Software or Corrupted Install Detected" He's talked to 5 different @amazongames support people, sent in game logs and a DxDiag report, followed to forum-

  • _dcaiman_ dcaiman (@_dcaiman_) reported

    @playnewworld more gearsets for free - let me choose my attributes for that gear set. It's a QoL feature that should've been in the game to begin with, I'm not paying almost 30cad to have enough for every dungeon. Or, fix storages, make it all one with custom tabs.

  • veuveee hazy (@veuveee) reported

    @keryilias @playnewworld Sounds like a skill issue, it’s really not that bad.

  • onemoredead_ . (@onemoredead_) reported

    @playnewworld please, we need to continue with the main quest, fix the "Fulgoris" bug...

  • itsdarthguido Codie -VP (@itsdarthguido) reported

    @Jake28589260 @playnewworld I haven’t Noticed any lag though everything looks smooth and then then I get the message I lagged out. I’m on a 5g network and my connect is always in green when I get on. My pc isn’t amazing but I have a 1660ti it should be good enough to run the game

  • RaphaGagliano O arranha teto (@RaphaGagliano) reported

    @playnewworld Let's fix the Main story quest bugged (an unexpected prisoner). Waiting for days, and the boss still invulnerable.

  • WolfGlido Shiiii Shiiii (@WolfGlido) reported

    @playnewworld Pls fix the bug on the quest ``A Unexpected Prisioner´´ on Cleopatra server. Is a server for new players and this quest is MAIN. Fulgoris doesn’t spawn. One week with this bug. So sad.

  • PirateHeavenEU Pirate ****** (@PirateHeavenEU) reported

    The northern European community in @playnewworld is very toxic, I never experienced such a high level of toxicity in a video game. They bash, insult and troll players for committing errors in a video game or making simple jokes. I never experienced this in any other video game.

  • W13Cosmaker Wesker Cosmaker (@W13Cosmaker) reported

    @playnewworld Just answer me one question please; Why are there so many lore pages missing from the game? Is it that hard to fix at least that???🫤🫤🫤😞😞😞