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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shadrax
(@Shadrax0001) reported
@R6_AueR @playnewworld AWS actually a major server service provider…scary to think about that :p
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Welushka🇨🇿
(@Welushkacsgo) reported
@playnewworld Its nice that EU is last to fix, I guess US, SA,AP dont like EU! sadge 🤓🤓🤓
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Jack Smith
(@MeBeOrc) reported
@playnewworld So no fix for the last Faction rank's max tokens being 25k, when Chest and Weapons cost up to 50k? This has been reported for about 2 weeks now. But we have plenty of other endgame. RIGHT? Like portals? But Azoth staff is broken. Like Outpost Rush? Disabled because it's broken...
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Rango Rangissimo
(@SenorRangissimo) reported
@playnewworld does this update at least fix the insane gpu usage - especially in the menu? ;)
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crazy
(@Crazydude2205) reported
@playnewworld Nice so no playing after work again.. :( rly tired why they need to take the servers down for like 20 hours for a 80mb update.. what will they do when the update is 10gb?
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Michstuff
(@michstuff) reported
@playnewworld STILL not working...... wth amazon
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LouisLio
(@kimohunt) reported
@playnewworld To be honest, this maintenance delay is worst than any type of bugs/exploited/lag/queues we ever experience. Would rather having all the bugs but we can still run ingame than trying to fix few things for 6hours+ XD
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld We already knew it would be extended. But i'm not sure u guys fixed the bugs. Last patch half of the bug fix u mentioned is not fixed.
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Dazz Waring
(@dazzoboy) reported
@SeaOfConcepts @ImAmlet @playnewworld Don't be silly, They will say 3 days but due to technical errors this will be extended to an unknown time
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Fernando Aguirizábal
(@izabalshots) reported
@playnewworld I am intrigued by the company and customer loyalty system you use. You give the worst service to the largest population. And last but not least, the worst time for the European population. If it were badly thought out, I would think that respect for European people does not exist
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Fevled
(@Fevled) reported
@playnewworld I suggest you fix this issue, it's not reasonable to have the game be down for half a day of the week. People have jobs and struggle to handle time when playing games. I'd suggest you structure a nighttime team that helps out once a week with updates during the night.
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Jeremy L
(@SafemoonJourney) reported
@playnewworld Hurry up and fix all of these issues.....what, wait, maintenance again, its taking too long.... wtf
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Commissar Clown
(@0ttzz) reported
@playnewworld Can anyone log in to NA East right now? Error message.
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Snowy
(@MaybeKye) reported
@xiJonzo @playnewworld Just wanna experience the compass glitch every 5 minutes 😩
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Miniblazes - 미니 블레이즈
(@Miniblazes) reported
@DethridgeGaming @playnewworld So are the GPU issues resolved now? Or was it just a few? Asking for a friend.
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X
(@Xeirus) reported
@Mentalmackem @TimTr13 @playnewworld Man, you really don't know anything about IT huh. Sometimes a server has issues that another doesn't.
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EvilScotsman0
(@EvilScotsman0) reported
@Kaptein0le @SlimmrockTV @playnewworld Read the comment, we don't care if we get a patch a day later. Servers down during peak hours is dumb
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LordKiwwizz
(@kiwwizz) reported
@playnewworld Why do you guys need a maintenance window of over 6 hours? Genuinely interested. If any other service would go down once a week for over 6 hours, you'd have the sh'tstorm of a lifetime, just saying.
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NEO.at
(@Scholli2016) reported
@playnewworld the sad part is, once eu is up, there gonna be login Qs too, so add 20 mins to your waiting time xD
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phillip knight
(@phillipknight5) reported
@playnewworld Please keep the servers down as long as possible, watching these chubby cheeked neck beards sweat is giving me all kinds of satisfaction… having been this stiff in years!
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Luca
(@Luca94384638) reported
@playnewworld you’re gonna loose even who wants to play.. prime time or not still now it’s ******* mornig in the us and here ppl come back from work and want to play and still you fix na first.. what a shame amazon.. better sort out what your priorities..
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praise the sun!
(@AshenBaloo) reported
@DaraVelour @paytonVW @playnewworld so ignore US WEST issues (5am or so anyway), and fix the eu ones bc of prime time?
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Manu 🌵
(@SoyPico_) reported
@playnewworld Fix ur maintenance schedules
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Jamal Uddin
(@Jamal85Uddin) reported
@playnewworld Bunch of armatures, leave game market if you cant do it right, stick to parcels and ecommerce. Wot a disappointment this game/service is.
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Tim Teigstad
(@Thimmee) reported
@playnewworld so i wonder what ever happened to the 5h maintenance.... this is twice in a row now that it "needed" to extend the down time. How disappointing, you would think that this firm had enough money to hire higher end coders. Even Valheim seems more finished. AAA problems............
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Plewto
(@Plewtoeu) reported
@BotSollyy @michstuff @playnewworld I agree, they should do seperate downtimes, at night time for both europe and US. But saying 12-17 is "Prime time" in europe is false. I understand there are people not working for different reasons, but the majority of people are working between 12-17.
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H3ms
(@H3ms45) reported
@playnewworld You're kiding right? Make maintenance at night when EU players are sleeping -_- It's the second time we cant play because of issues during update or maintenance, you need to sort this kind of problem.
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James Stokes
(@BozoJim) reported
@Emperor73234022 @Rokente @playnewworld I got an error saying I couldn't put an amber into the great axe. I guess they decided it's too good. I opted for the hammer instead.
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Rheinland Haider
(@MJ4ever11) reported
@playnewworld GET A GRIP AND FIX THIS
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Anthony
(@CaptainBaticles) reported
@playnewworld can you please start doing EU maintenance at 3AM GMT please it would make everyone happy and maybe do the US maintenance the day before so your not overwhelmed and can fix any problems that happen