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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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g
(@GuillaumeCh1) reported
@playnewworld all servers crashed right now for EU ? Me and multiple people reporting issues.
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Daniel Thornton
(@DanielT93690926) reported
@playnewworld @aelflaedxo Any update on no one being able to login?
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Corneelio
(@Corneelioo) reported
@hybridspyda @playnewworld @Osxgeekgirl same, was in queu for 2 and a half hours, than this, let me know if u found a fix
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Queen Of Poisons
(@Queen_OfPoisons) reported
@MikeMcKie92 @playnewworld am having this issue too just now
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld Why i get disconnected from the game in the middle of play (not for afk), then get to queue, waited for 3 hours, and then get an error? And can't even see my character in menu now.
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J4b0k !
(@Gnefner) reported
@playnewworld Do you have any info on the server errors now? Can't even get on to see the server list... Nothings working.
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CplDarkeye
(@Darkeye94) reported
@playnewworld Login servers seem to be down ? can't see my character, no worlds appearing in the worlds list on EU, but I can see the servers in other regions
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The New World Channel
(@NewWorld_YT) reported
@playnewworld is so popular after long queues even the login servers and counters have crashed
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Bruce
(@Bruce78711948) reported
@playnewworld Its great to repeatedly queue, get to the front of the queue then get kicked. Re-Queue to have to sit and wait for hours then kicked again due to errors. Now my char is gone. @playnewworld
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crafty
(@EdenChisnall) reported
@playnewworld Are the servers down?
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Filip
(@Filipkarlsson01) reported
@playnewworld @aelflaedxo fix servers instead
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Reformed Fabu
(@erfabu) reported
@playnewworld I was in queue approaching the end of it, when i suddenly got a message saying internal server error, and i *** disconnected do i have to queue up again starting fron 10k now? @playnewworld
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Lars Roed
(@Falgaroth) reported
@playnewworld So when can we get to play the game on our EU Servers ?? as they are ALL down and login trows an error..
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Der Systemsprenger #ADHS #Cannabispatient
(@Patientzockt) reported
@playnewworld Gege shortly after my post, i am not able to see ANY EU-Server anymore! :D The reason for this is a Error Message, called: @ mm_loginservices_IntervalServerErrorExeption Thanks for the transparence
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Rosie Knuckles
(@Rosie_Knuckles) reported
With all the issues @playnewworld is trying to address I’ll be starting at 3. Still doing the 24. Hopefully they have more servers up then. If not we will patiently wait and play apex in the interim
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Tom
(@StandardlyTom) reported
@ThiccSlippyworm @playnewworld It's a fault with the login don't sweat it happened to me earlier just the servers are crashing 👍
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Ramister
(@Ramister__) reported
@playnewworld 2k cap is a joke, if this is not fix in the next days this is game is gonna lose half of the players
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ShedowCat8
(@ShedowCat8) reported
@playnewworld What's up with the login servers? Are there problems? 'Cause I'm crashing like hell and get requestlogin exceptions. What's up?
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James S. Smith
(@James_S_Art) reported
@playnewworld EU login server down, ETA on fix?
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DPS Fitness/DazStan
(@DPSFitness_) reported
@playnewworld EU servers down? Cant see any, or my character's.
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emre dundar
(@Emredundar713) reported
@playnewworld http request error , bravo...
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Alento do Dragão
(@alentododragao) reported
@playnewworld Problem accessing Twitch?
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arne vangheluwe
(@arnevangheluwe) reported
@playnewworld @Osxgeekgirl Same problem can't see my characters nor the worlds
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LIVIU BAILESTEANU
(@DvddGhosT) reported
@hybridspyda @playnewworld @Osxgeekgirl Same issue here EU servers looks down?
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David Martins
(@DavidALMartins) reported
@playnewworld And we’re at it again. Login errors. Connection errors. As I said before. Shards and not servers. An unique server with lots of playable clusters. In that way you could add or remove servers as you wanted and people could switch between them.
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Feclez
(@Feclez) reported
@playnewworld WTF!!! 7 hours waiting in a queue, get down to less than 500 in front to get kicked from queue and now totally unable to connect to the EU login servers
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Fredrik Lanner
(@blackmoon3) reported
@playnewworld @Osxgeekgirl Get the same error, clicking on the region list shows 1/2 on EU where I made a character but shows 0/2 when EU is selected with the error continously showing up.
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Mark Robin
(@Magnetron00) reported
@playnewworld Login server broken..
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JJB
(@JackBurgyy) reported
@MikeMcKie92 @playnewworld Yup im having the same issue
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Bakadesu
(@bakadesu911) reported
@playnewworld Fix EU servers plz