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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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zzzzzz
(@VekVok) reported
@playnewworld when are you going to fix delay on harvesting bug that some people have? the game is unplayable, I'm behind in every sense and i cannot level my harvesting because of this ****, i bought ur product and made 10 tickets already and still no anwer, can u answer????????
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🐏🌸Asumai 🌸🐏(V-Tuber Soon)
(@AsumaiVT) reported
@pablaslt @playnewworld @CaMaKStream They only said they are working on it. Where is the actual "we have found the issues and fixed it so it wont happen again".
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🐼 TamborinePanda 🐼
(@tamborinepanda) reported
@playnewworld @CaMaKStream Can we get any communication on anything thats currently broken or bugged? Day 5 and no ETA on server transfers, outpost rush, lvl65 portal rewards. Ur communication with ur users is abysmal right now.
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Lucifuriuz
(@Lucifuriuz) reported
@djexperia @playnewworld At least yours is just getting lagged/frozen, ours have been actively using the invulnerability glitch to stand on points as well.
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XeroDPS
(@XeroDPS) reported
@playnewworld My account never received the free world transfer token, how do we fix this? I have no worlds on the list in the store, is it not activated yet in all regions?
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Simon S.
(@Soermen) reported
@GhostMiccoy @FrenzyNW @playnewworld Probably broken and not working correctly so meh
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🌟McDubbzy
(@TDubzTV) reported
@playnewworld -- Got to do something about these in-game bots and people glitch leveling, etc. You got people JUST STARTING the damn game, that don't even know how to NAVIGATE their Inventories, at level 60 with End Game gear... Come on dudes... FFS
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Rias
(@Riasxv) reported
@playnewworld @CaMaKStream Fix malevolence
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ElevenSenses
(@SensesEleven) reported
@Rindel_keep @playnewworld @CaMaKStream *calls devs lazy but has no clue about anything related to game design* Did you think there is a LAG ON/OFF switch they go and flip?
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butti
(@butterbombe) reported
@playnewworld @EmilEntenburg Would love to if you could communicate about the server transfer. no update since you took it down. Not even sure if you guys are still trying to fix it because there is nothing
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Lucinda Adamson
(@Lulupie92) reported
@playnewworld maybe fix the uninitializing achievements/titles bug too
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Hilary Mason
(@itshilarymason) reported
@mats_karlsson @Gothalion @playnewworld Thing is like... the game isn't going anywhere, you know? So while the sting of zone loss is real, it's not forever. They'll fix the lag, they'll fix the exploits, everyone will get better at PVP... You'll get it back!
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Humberto
(@__Ultraseven__) reported
@playnewworld @CaMaKStream F. Transfers. 2 years later, we were able to solve the problems and the transfers are open again! Hello ? where are the players on the servers ? hello? :/
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Makako
(@Makako_Games) reported
@playnewworld @CaMaKStream Where is Ur ******* lag fix ?
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream Combat and weapons dont matter when the game is this bugged. Broken faction cap points (cant save enough to buy end game gear), broken combat values (Str bugs out over 250, different hp values for same Con stat), false gear stats (so many bugs with stat values its insane).
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BlizzardDXB
(@BlizzardDxb) reported
@playnewworld Please fix the fishing hotspots, where it used to say "Landed on hotspot" in green, as it doesn't say that anymore after your latest patch. It might be a very simple thing, but it is important to me. Thank you so much for all of the efforts and the support.
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Zion
(@AusBenji) reported
@playnewworld Yo dudes, where has Arugal gone? "connection error "@mm_connerr_rep_timeout" is the error
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ZomG
(@Bratigepfanne) reported
@AMZNGameStudios @playnewworld I bought this game yesterday and played it for the first time and also got banned for 24h for the first time for literally nothing and I’m shocked cuz I did nothing just played the game xD like wtf is wrong with you? They don’t even fix that or the support isn’t even reacting
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Da Great Denaari
(@DenaariDaGreat) reported
@playnewworld you customer service about these issues was extremely rude, then they offered to call me and the rep who called me had no idea what New World even was. This is insanity.
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream And on top of that lag exploits and windowed mode exploits ruining wars. Nice jack o lanterns tho. We need thanksgiving decor next. The fixes can wait
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Michael.B
(@TheGamingChimp) reported
@playnewworld @CaMaKStream You guys should make sure to fix the on going bugs that you said you will be fixing for the past 3 weeks.
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Adam Sesker
(@ASesker) reported
@playnewworld Way to go blizzard way to fix your gold Farmers... I mean Amazon
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Corey Smith
(@Csmith1844) reported
@playnewworld @CaMaKStream Fix your ******** game
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Billidan Stormrage
(@Tzeriel) reported
@playnewworld @CaMaKStream Your game is a broken scam. It was thrown together with the utmost disrespect for the players. Take the entire thing offline for a month and fix it.
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iiBrutalzKM
(@iiBrutalzKM) reported
@playnewworld I play on the Eden server on New world and my characters are not loading and it says connection error everytime I try too select the character. I've redownloaded the game and restarted it multiple times but it still doesn't seem too load we need a fix ASAP.
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Veith
(@veidoe) reported
@playnewworld when are you guys fix the selfless nature main quest step with the well guardian???? Bc no one can actualy join bc you actualy need the quest to get in!!
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Zep
(@z3py_) reported
@playnewworld So when will @amazongames start caring for their players playing New World from regions with near unplayable lag? We need SEA, Asian and other servers so we could stop playing a choppy game. I know thousands are feeling less enthusiastic about the game by the day.
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HQ
(@HQ84856403) reported
@4amLonely @CalamitousInt @playnewworld "the problem is not the game, but we will still fully refund the cost of new gpus to players who got theirs explode when playing new world" that statement? nothing sounds fishy in it?
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Misterh1pster ★
(@misterh1pster) reported
@playnewworld @EmilEntenburg To feel that we should be able to MIGRATE with our friends. Stop sharing **** and solve problems. Im thinking about asking for refund.
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Srom
(@SromGaming) reported
Hey @playnewworld any chance you guys going to fix the Steam achievements? Mine won’t work and I’ve got a lot.