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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
St. Catharines | Sign in | |
Hamburg | Online Play | |
Bologna | Sign in | |
Darmstadt | Sign in | |
Sydney | Online Play | |
Saint-Martin-des-Champs | Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Fran Perez
(@mrrocks) reported
@playnewworld @Osxgeekgirl Same issue here, now I don't see my character or can connect. After 5h of queue. This is ridiculous.
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Leon Hayes ✗
(@Leezus_DAT) reported
@playnewworld yoo can you make it if we lag out due to your servers that we don’t have to reque?! Like…
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Phil
(@PhilsMinis) reported
@nervgear22 @playnewworld @ochapeieiro Yep Yep EU Login Servers are down it seems Game servers seem unaffected
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fuDDel
(@fuDDel1) reported
@playnewworld @Osxgeekgirl I have the exact same Problem @playnewworld Maybe Login Servers down?
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Anna
(@LaellenVS) reported
@playnewworld So any update about the EU login server?
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Lakeroni
(@Lakeroni2) reported
@playnewworld 2 of my friends characters got deleted after having a error while waiting in queue, any way for them to get them back?
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Chizanu 죄인
(@chizanul) reported
@playnewworld server down
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Snigel
(@sniglenn) reported
@playnewworld Did you learn AWS server scaling? Also, the login-server has been down for 30 min.
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld IS THE EU CENTRAL SERVERS DOWN? I cant connect.
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Marcus
(@Marcus83012971) reported
@playnewworld Servers down?
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OlliepartonOP
(@kakiwaka) reported
@playnewworld Stop promoting your **** and fix it instead first
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Crypto Lorax 🌲
(@CryptoLorax) reported
@playnewworld No one can login on EU man fix this
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eMortalitii
(@EMortalitii) reported
@playnewworld FIX EU'S SERVERS FFS
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Venomspawn
(@Venomspawn1) reported
@playnewworld @ochapeieiro Did you take down the EU login server?
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Søren Koefoed Madsen
(@Cowfoots) reported
@playnewworld EU servers are totally down for login - What to do? My community on Discord all have the same problem - please help!??
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David
(@David_MeteoraDS) reported
@playnewworld So I was in the queue for 4 hours then I got an error around position 20 in queue. Just wonderful
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Scholar
(@GonzoScholar) reported
@playnewworld So when are you guys gonna fix the EU server so we can actually login ?
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Qaelis
(@qaelis) reported
@playnewworld Are the EU servers down? I can't seem to login, let alone see any servers or my characters.
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Highly Addictive Gaming
(@HighlyAGaming) reported
@playnewworld @ochapeieiro Char name is HighlyAGaming Eu server Caer Sidi lvl 6, joined queue at 4:30 got kicked off when i got to position 5 at 5pm then joined again and surprise surprise got to the front of the queue and at 8 pm got kicked and now get the http connection error along with the response one
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sqish1
(@sqish11) reported
@playnewworld after chosing a faction i just get an error message and my char seems to be deleted: auth result http error response code so nothing is online! what ******** :-(
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Satoshi
(@NwSatoshi) reported
@playnewworld Was in the queue for 10 hours...Now I can`t even enter the game. Here is the error: @mm_authresult_
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Em.
(@Mod22x) reported
@playnewworld i have an issue i created two characters in eu servers and they disappeared and when i try to create a new one it says that i have reached the maximum character but there is no character shown in the screen, can you please fix this ?
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Masked Myers
(@St_Forehead) reported
@playnewworld bruh your EU login servers not working
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lolle5pop
(@lolle5pop) reported
@playnewworld fix your ******* servers
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Peter Gottlieb
(@PG4m3er) reported
hey @playnewworld, how about an update about your bloody login servers?
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Callum Campbell
(@CallumC75277944) reported
@playnewworld Ive been playing for most off the day now but I got kicked off the game and I can now not get back on the EU server is this a know problem or something?
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Mark Robin
(@Magnetron00) reported
@Osxgeekgirl @playnewworld The New World social media guy doesn't even know what is going on. Let me help you instead. It seems that the Login servers are down for EU, this means the game cannot log your characters or worlds in. Your character is fine, they just need to restart the login server. 😌
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Masked Myers
(@St_Forehead) reported
@playnewworld bruh your ua login servers not working
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Marco
(@Marco45697931) reported
@playnewworld Error log in error log in cmon
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二コラス♪Nicolas
(@Neeravin) reported
@MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..