New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/20/2025 10:20

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 303Apples 303 | Apples (@303Apples) reported

    @RembrTheFalln @playnewworld If their socials team responds to this, then the cat is out of the bag and everyone will see it. I would imagine they are looking to fix their system before acknowledging this is a problem. still not cool

  • kitsyn Kitsyn 💙 (@kitsyn) reported

    @playnewworld Please fix the "abandoning event" bug. It's just not feasible to relog to cure it. Thanks.

  • nicotwitchh nico 🖤 (@nicotwitchh) reported

    Yo @playnewworld we have to talk... I got through queue and then went to my house, lag detected, got kicked?, and now I have to requeue? /:

  • PeterPao10 Peter Pao (@PeterPao10) reported

    @playnewworld So for how much longer do you want to ignore the community on the server lock issue ? German players can't pick ANY german server currently - all servers are locked even the ones with low/medium pop. OPEN THE SERVERS!

  • sjktv_ Steve🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sjktv_) reported

    @JakeDaleyy @playnewworld Please fix the dungeon lag @playnewworld tir na nog(eu)

  • NanuRaven 🎃Nanu Nanu Boo Boo🎃 (@NanuRaven) reported

    PLEASE @playnewworld fix the Company Message of the Day (and add more company features). I shouldn't have to unbind all my keys to type in the discord invite... at least let me copy/paste??

  • adorabou Adorabou (@adorabou) reported

    @playnewworld @AMZNGameStudios Please fix amrine temple please!!!!! No one can do the main quest line when the main quest is beyond bugged!!!!

  • EffusiveHD Effusive (@EffusiveHD) reported

    @playnewworld please fix auto run bug

  • connor_wiltse Connor (@connor_wiltse) reported

    @playnewworld Your main quest line is broke. Amrine quest does not work is there going to be a fix anytime soon? @playnewworld

  • liveandlearn84 Mark (@liveandlearn84) reported

    @Youredoneson666 @MiltonTPike1 @playnewworld Makes my even more sad man. I woulda had 122 around now. I got the lag detection bug at 110 and nobody within ags gives a **** to fix it.

  • BlaZeGAMING1337 [BlaZe] BlamsGams (@BlaZeGAMING1337) reported

    @playnewworld alot of lag/server delay in dungeons ad the moment and towns still have really bad fps

  • liveandlearn84 Mark (@liveandlearn84) reported

    @Sacriel @playnewworld I can't even play because they support/dev team don't fix my (and many others) character Lag detection bug which is a server side issue

  • AustinSaysRelax Iceblue Mink (@AustinSaysRelax) reported

    @EffusiveHD @playnewworld YES AND ALSO FIX THE BUG WHERE I CAN'T PLAY IT ON MY MAC

  • mintmadcow LTC MintMadCow (@mintmadcow) reported

    Would be live grinding by now But getting the "timed out while waiting for server to spawn" error in @playnewworld Hopefully I can jump on soon...

  • kurtlandr Kurtlandr (@kurtlandr) reported

    @Sacriel @playnewworld Like how amazon RTs this like it's an advert for their game - when in reality it highlights the biggest issue - only a tiny fraction of players get to actually participate in end game PVP.

  • EclipsingDreams 🐝CHEEYUH🐝 (@EclipsingDreams) reported

    @SmashleyTwitch @playnewworld Oh hey I play on the same server and keep keeping kicked out of queue 😭 with an error

  • ZyensTTV Elemental (@ZyensTTV) reported

    @playnewworld Amrine IS broken .... cant get into it whole server is having this issue..

  • LifelessShutIn Joe? (@LifelessShutIn) reported

    @playnewworld i dont play your game but i have witnessed a severe lack in fish recipes and fish and I recommend u fix that before anybody else finds out

  • smithmohanty0 smith (@smithmohanty0) reported

    @Csinger1996 @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • TreysinBran Trey (@TreysinBran) reported

    .@JeffBezos fix your dogshit idiot game pls @playnewworld because the dungeons are broken and laggy sincerely Iardarnes server, idiot

  • btm41088 McRawDawg (@btm41088) reported

    @playnewworld please fix the lag. This game is unplayable atm

  • kirksett baja blast baptism (@kirksett) reported

    PLEASE FIX THE LAG IN THE DUNGEONS @playnewworld @AMZNGameStudios

  • Bestwar_ Bestwar (@Bestwar_) reported

    @playnewworld @LoLTygress really frustrating to not see anything about dungeon lag fix during a whole day when all over the world ppl are facing the problem

  • NotMoanaa Asoese (@NotMoanaa) reported

    @playnewworld how dare you give me a quest to kill a bunny after i pet it my heart is broken

  • FairmanRipper Ripper Fairman (@FairmanRipper) reported

    @playnewworld So is the lag in expeditions ever gunna be fixed?

  • RembrTheFalln 303 | Fallen (@RembrTheFalln) reported

    @303Apples @playnewworld It's crazy they will respond to small, dumb questions from random people. Yet when a serious issue arises..... nothing.

  • MadTighTinc MadTighT inc. (@MadTighTinc) reported

    @playnewworld FIX ARMINE EXCAVATION on the TRAPALANDA server...... IT'S BROKEN....!!!!!!!

  • Feevillol Felipe Mattos (@Feevillol) reported

    @playnewworld Please fix the lag in the Kukku SA server instances

  • liveandlearn84 Mark (@liveandlearn84) reported

    @MiltonTPike1 @playnewworld I can't make more hours I have the same amount this morning till the Lag detection bug hit my character. Now my character is unplayable.. Support won't even fix it

  • Fireserpent71 Fireserpent7 (@Fireserpent71) reported

    @playnewworld when will you fix the hatchet?