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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Azzavhar
(@Azzavhar) reported
@playnewworld Character list isn't loading up atm. Circle spins around for a bit. Then after about a minute, gives error: "Connection error. @ mm_connerr_rep_timeout"
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Carlos J. Rodriguez Vega
(@tronexhx) reported
@playnewworld @LemmyBravo You guys kicking AFK players are lame. I would like to go to the toilet and have a meal without thinking I need to queue for 5 hours. Fix other things that are more important FFS
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Micke Mild
(@MickeMild) reported
@playnewworld I get lag detected on a 1/1 gb fiber connection tested all the this and reinstalled the game any news on this
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𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷
(@AiryChip) reported
@playnewworld --> so, now to the question: Can I transfer a char from US to EU when you've gotten the EU-servers down from HIGH +2000 queuing at each and every one? Or are you making the char-transfer within the same region only? /hoping for answer
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remy
(@karlremy11) reported
@playnewworld FIX LAG DETECTED
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𝓜𝓸𝓶𝓸 𝓛𝓸𝓹𝓮𝔃 🍃💨🍄✨
(@LoaOfAnxiety) reported
@K1ngBees @playnewworld Was just talking about this! You definitely don't want to completely log out to fix something being wonky when there is a 4 hour + queue. 😩
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Raznac
(@Raznac1) reported
@playnewworld Is there an official place to report bugs, issues, or anything else constructive?
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Brsph
(@BrsphOCE) reported
@sunfrog1 @playnewworld Must feel nice. Grinded leveling for 7 hours waiting for the boys to get home, they all get online and we are about to go do the fun **** and I disconnect and get 1400 in queue. There’s my cry for the day
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people do play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite their being no queue, even now that our company’s server is at MED population.
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Kong
(@kongerz) reported
@playnewworld Please improve latency for APAC players. Getting almost 300ms ping in the Philippines. It's annoying when you try to craft / gather ingame and the progress gets cancelled, or your character randomly teleports due to delay issues. #playnewworld
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Johnny5
(@Kryptuxgaming) reported
@playnewworld How about fix your game so it doesn’t brick ppls video cards…
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KKV 🔴⚪️
(@420THgooner) reported
@playnewworld @brunopo_ “We are aware of this issue, please waste your life time and wait you idiots”
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Craig Watson
(@craigwatson1986) reported
Constant “Lag detected” when trying to play #queueword now, wtf even is this game @playnewworld - HALF BAKED
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Clarke Baldwin
(@Clarkeyb0y) reported
@playnewworld World capacity isn't your issue. It's traffic flowing into login queues that can't handle it. We fixed this after many years of work in WoW, and not being a techy I couldn't tell you how, but you are tackling the problem from the wrong side.
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Bones481
(@Bones0481) reported
@jackanoryy7 @Adeptus_Addy @playnewworld If you didn't think you were doing something great or a service to the world then why report it. The player did nothing to you. Ppl are *****, moronic, and obtrusive to mention a few. Sorry you got banned but seriously if the player wasnt bothering you leave it alone
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Chilli
(@chilli_thing) reported
@playnewworld Fix ya ****, Agartha server is lagging so bad that it make armine practically unplayable. Can you please try and solve this.
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Sergi Madrigal
(@LvsyanLoL) reported
@playnewworld I have a problem that when I got lag, you kick me from the game and I go to queue, there is any way could you fix that? instead of kicking me from the game, just leaving me there till I get my conection back? I would like to enjoy your game.
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Mark
(@Crumbzology) reported
@WheaT0ast @playnewworld I only have issues with bosses and smaller groups of mobs tbh
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S
(@toruciru) reported
@Woppledinger @playnewworld Your friend can play in another world for now and all of you can just move to the same server later. It'd be very bad to incrase capacity. Boss spawn rate & resource spawn rate would be a major issue later, not to mention lag.
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ArturoGonzalez
(@Arturo7menos5) reported
@playnewworld Disconected by a crash fatal error 30 secs, and now 1300 queue. Gj guys
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gothboy
(@ouuuuuweee) reported
FIX IT PLEASE WHY CAN ONLY ONE PERSON GET LOOT FROM KILLS HM??!??! @playnewworld
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Mysticalmaid
(@SamWitts2) reported
@playnewworld That's the plan, though I'm quite poorly with a cold and had less than 4 hrs broken sleep from coughing. 🤧 Hope my toon doesn't die in battle due to coughing and sneezing :P
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Marty
(@Mar_TV_) reported
Greaaaat... 3 hour queue to get into @playnewworld play for 30 minutes then get lag detected back to a 1500 queue at peak time.... see you in 5+ hours aternum
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gothboy
(@ouuuuuweee) reported
How do do people get loot from the same chest but not from animals??? Please fix thisss @playnewworld
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people to play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite there being no queue, even now that our company’s server is at MED population.
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🟩Pomelo Errante🌋
(@ErrantePomelo) reported
@playnewworld im stuck since yesterday, fix your game.
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MihaiC
(@Drunk_Pandaren) reported
@playnewworld Are Amazon and New World devs looking at the already happening issues with the game over using graphics card power and eventually breaking them? There are dozens of posts about it and also complaints. How sure is to play this game still? I am asking as an rtx 30 card owner
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Corey "Matt" Capetillo
(@VizualAbstract) reported
@teamevgasupport People are saying that @playnewworld exposes a problem with your @nvidia graphics cards. Are people with a #evga #geforce3090 not supposed to play #NewWorldMMO ? I installed the firmware update you released. My FPS was locked at 60
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AR-15 (Assault Rabbit) Russian BunnyBot
(@evil_bun_bun) reported
@playnewworld it 'detected lag' and tossed me from the game, I could relaunch from main menu, however memory consumption still up high, quit to desktop and immediate relaunch and it dropped to around 20% (from 63% or so) and it was fine for a while.
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Zuko
(@Zuko_exe) reported
@ryan_welly @playnewworld @LemmyBravo Surely if people wanted to play together they’d just go to a less populated servers? The problem is people afkikg in settlements or armine because they don’t want to queue again, but then more people do it and that just increases the queue size