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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Geezer
(@GeezerGaming89) reported
@playnewworld would you be able to clarify what you mean by 'update'? I am assuming you mean you will provide us with an update (meaning information) regarding the current situation, progress on the bug fix, and an estimated release. people are getting confused on my server with the wording
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Josh Danger
(@JoshDanger304) reported
@Bobanzy @jokidre @playnewworld There's no winning. Push out the update with a bug, people will cry. Put the update on hold to fix the bug, people will cry.
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Laidback Daddio
(@Laidback_daddio) reported
@Activisionisaj1 @playnewworld Understandable, but wtf you want bug city and broken or a decently stable update without duping, or game crashing, be honest with yourself
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Jvcͥkpͣoͫt
(@JVCKP0T) reported
@playnewworld This game needed a solid year of beta testing and it’s still broken. What was wrong? More duping possibilities?
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Unai
(@uuuuunai) reported
@4ColorCrack @ShitterGeek @playnewworld It will be broken anyways
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Peter Wong
(@Original182) reported
@MindofX1 @playnewworld Basically they don't know. They want to fix the bug so that they don't delay it further and disappoint us, but they also don't know if they can make it. It all depends on what kind of bug it is. But I'm gonna say there's a good chance they won't make it.
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Zach Hastie
(@hastie_zach) reported
@playnewworld No update on the issue still 🤡
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OGDale
(@OGDale_) reported
@jokidre @playnewworld No matter how big your company is and how many people test the game, updates will always cause an issue in some way. Unless a patch goes into beta first for hundreds of thousands of people to test before twice or more of that plays on it, it's impossible to cover every scenario
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Kempa
(@iKempa_) reported
@playnewworld Nobody going to be mad if you need to take the servers down mid day to release the update :)) just sayin
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jokidre 🍥
(@jokidre) reported
@OGDale_ @playnewworld Honestly, they sold more than 1M copies of the game, they should. They are not the unique developers patching MMOs in the industry and they are not the smallest team, but they are the ones who had + problems in every single update. Don’t justify saying that it’s just impossible.
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IraLee ✨ Write your own future
(@Kaicho20) reported
@playnewworld ... mouse leaving the FULLSCREEN window is beyond annoying this patch. please fix.
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PropersoXD
(@PropersoX) reported
@OuchPotato1 @playnewworld are u dumb? they delayed the update to fix a bug and now theyre ready. legit all ur replies to new world tweets are negative, go outside for once
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jokidre 🍥
(@jokidre) reported
@playnewworld Why you always, absolutely every time, find the errors too late after patch release or just on time of patch release? Don’t you have enough time the months before to be extremely sure patch works? I really don’t understand if it is not a marketing strategy to keep twitter hot.
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TheEmptyBurial
(@TheEmptyBurial) reported
@playnewworld Rather a delay then something broken. Keep up the good work and i cant wait to blunderbuss everyone
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Nicholas Lipinski
(@DjISOBE) reported
@playnewworld what a dogshit incompetent company, i hope this release with issues and dupes and finally ends this game entirely
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Carto
(@Game_Dev_Carto) reported
@GAONA_M1LGR4U @playnewworld game doesn't need mounts. you can teleport for next to nothing and with a house you can always get back to a hub without an issue. game needs content, this patch has content.
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nardo
(@N4rdo__) reported
@playnewworld Can’t wait for more bugs!!!! And lag!!!!!!
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MJB 6967
(@MJB6967) reported
@playnewworld The fact people are giving a pass is enabling. Pretending that AGS amazingly found this game breaking bug right before releasing patch, they had a lot of time to do all their testing and if they claim not to have, they are incompetent. Staffing issues are not our issues.
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Lucy
(@LucyTimeX) reported
@playnewworld FIX WEAPON SWITCHING
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Dave Is Here Right Now Man
(@Dave72770173) reported
@playnewworld The issue is your game
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taz25turner
(@taz25t) reported
@JoeMondfrans @playnewworld Lmao they can't win, they put something out that causes bugs "fix your game" they find something that causes bugs and delays AND keeps communicating with the community and yet people still complain wtf they suppose to do?
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SF Escapee
(@AnthemBurger) reported
@VicariousMale @playnewworld I tried again last night, still won't load. Get the same error as before. Starting a new character is an option I hadn't considered. I'll give it a try tonight.
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MakeBadChoices
(@MakeBaadChoices) reported
BREAKING: AGS has had "waves of terminations due to errors" as stated by devs on the New World forums. No update on the update of the update @playnewworld
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LOUD
(@LOUD306) reported
@playnewworld Not trying to be a jerk here but what is the point of the PTR being LIVE for? If you guys have a system in place (PTR) then why is this becoming such an issue on patch release day. Also why is your communication misleading and confusing? not here to bash I just want answers
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Breannnaa
(@swerv0w00zy) reported
@playnewworld I understand that the backend tech issues could be a hassle but please be specific because this is 2 days taken off work now for this update I'd rather you guys say we're gonna delay it a week for internal testing instead of saying the next day after next still love the game!
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OGDale
(@OGDale_) reported
@jokidre @playnewworld Assuming updates are constantly tested since creation, and trying to test out the billions of scenarios that players (may) go through, it’s not a reach that a team of only maybe 100 or probably less testers just ran into an issue. To think all issues will be discovered is silly
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tednardomusic
(@TedNardoBeats) reported
@playnewworld it's a little bit strange to call it "march update" at this point :D, anyways i hope you fix :)
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Dr J Smith
(@KThoth313) reported
@playnewworld There also appears to be a long list of missing required fixes to make the game playable again after it broke with bugs that were there at released & patched prior to the "Bug Fix Patch" that broke some classes! The ones on the forum unacknowledged & overlooked!
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João Laranjo
(@JooLaranjo1) reported
@playnewworld Just be honest and clear guys, I understand that can existe some bugs to fix. But you need to be professionaly about that. Im a pizzaiollo and when i cant do a certain pizza for tommorrow i say that just for the next week! Camoon
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Katy
(@KDKD8080) reported
@GiacomiEdu @playnewworld If you're seeing the 'testing' text on your equipped items, we are looking into it. Return to Main Menu resolves this, it should only happen on first login. If after relog the issue persists, let us know in the forums.