New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/15/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jockelino_ Joakim Ström (@Jockelino_) reported

    @playnewworld Wjat is going on?? every time i load game up it has to load up my char it takes a min or two before i can see any servers or my character. I also have freeze crashes, played this morning with no issues..

  • Noobnesz Noobnesz 🇵🇭 (@Noobnesz) reported

    @playnewworld @DeejayKnight bruh fix your game. gold and item dupes. economy is wrecked. all items are worthless now. playing this game feels like playing a single player game with just a bunch of people.

  • Tha_T1p Tha T1p (@Tha_T1p) reported

    @playnewworld I've cut tree's in silence long enough, it's time to get your game in order Amazon. No more bullshit, no more ***** footing. FIX IT NOW. Gold dupes, sponsored creators openly using macro's to exploit end game content, markets being down for days. This is not ok.

  • Ativekk Scott Brand (@Ativekk) reported

    @playnewworld When will the hatchet glitch be patched?

  • CarsonChills Carson (@CarsonChills) reported

    @ItsMillr @playnewworld Ye I agree. I’ve stopped playing for over a week already and don’t see myself coming back till they fix these constant issues

  • W1ckedS1 K.J. Rocka (@W1ckedS1) reported

    @graybans1 @playnewworld You must be new to gaming, nobody can login during a maintenance, nice try though. Keep defending a dead game where 95% of all players in every company has been Offline for 17+ days atleast. (checked it yesterday)

  • MasseyCade 𝕮𝖆𝖉𝖊 𝕸𝖆𝖘𝖘𝖊𝖞 (@MasseyCade) reported

    @playnewworld @DeejayKnight Yea I think I’m calling it quits with new world infinite loop crash bug duping out of control all weapons breaking at the seams it was fun at first I might return later to check in but looks like I’m on to better things now.

  • MachoFantastic3 MachoFantastico (@MachoFantastic3) reported

    @playnewworld how about fix your ******* game.. Hatchet abuse is so ******* brutal, just disable that ability.

  • Wild_Fantasies_ D.N Adit (@Wild_Fantasies_) reported from Sukajadi, Jawa Barat

    @playnewworld yo please fix goddamn hatchet bug it’s ridiculous

  • RobloxVoiceChat Roblox Voice Chat Funny Moments (@RobloxVoiceChat) reported

    @playnewworld @DeejayKnight you fr got your own community to hate you in the first second you posted. 16 comments telling you to fix bugs and dupes and glitches. i think you should fix that ****

  • GamerKorynga Korynga Gamer (@GamerKorynga) reported

    @playnewworld Broken Game!!!

  • ScottBROrazi The Wiz₳rd Of R₳z (@ScottBROrazi) reported

    @playnewworld @DeejayKnight Lets just say I’m the social media manager… you want me to call up the head of the dev team and say “Hey gang, I’m gonna stop posting until you fix the game.” 1.) I never get through because well, I’m marketing 2.) I do get through and lose my job

  • Illutian illutian (@Illutian) reported

    @playnewworld FIX YOU ******* GAME. Outpush Rush is nothing more than a campfest with the Hatchet abuse of the perk Against All Odds. Don't "look in to it" fix it now.

  • Kalideagarwaen Agarwaen (@Kalideagarwaen) reported

    @playnewworld FIX INVASIONS FFS i'm sick and tired of being invited and kick 8 time in a row, having to go from through loading screen 16 time. don't say it's 10 selected by the company and 40 by the game They just kick you whenever they want even if you're already in the fort

  • ColeHarper C⚙️LE (@ColeHarper) reported

    @playnewworld @DeejayKnight Aeternum is a place where every bug fix causes three or more to appear in it’s place. Why did you guys fire all of your programmers before you launched the game?

  • richardmilward3 richard milward (@richardmilward3) reported

    @playnewworld Got into game just for it to crash now in a 1346 queue it's getting worse each day.....

  • seaker7171 Seaker71 (@seaker7171) reported

    @playnewworld @DeejayKnight I’d rather have someone fix the ******* bugs in this game first #StillinBeta

  • ScottBROrazi The Wiz₳rd Of R₳z (@ScottBROrazi) reported

    @welivei80767280 @playnewworld @DeejayKnight Lets just say I’m the social media manager… you want me to call up the head of the dev team and say “Hey gang, I’m gonna stop posting until you fix the game.” 1.) I never get through because well, I’m marketing 2.) I do get through and lose my job

  • IncredibleJ0ker CryptoRNGesus (@IncredibleJ0ker) reported

    @playnewworld @DeejayKnight Fix game or release a pointless video? Amazon knows the correct answer here....

  • CallmeCaff KingCaffeine (@CallmeCaff) reported

    @LoLSooner @playnewworld What's funny is balance isn't even remotely the biggest problem. The game just fundamentally doesn't function correctly still.

  • nylletkxo nylle (@nylletkxo) reported

    @playnewworld @DeejayKnight fix your game, ban exploiters, take away duped gold / items, improve server performance, balance classes, fix resilient, fix taxes, add endgame content.. JUST DO SOMETHING MAN

  • Arcnova2 Arcnova (@Arcnova2) reported

    @playnewworld @DeejayKnight Trading post fix when?

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Today in new world. The dumb **** developers over at amazon still haven't fixed the animation locking that freezes your character, Still, no fix to the ******* offset aiming cursor, and certainly still no ******* fix to the hatchet bug that lets you crit for 10k

  • SkaarHS Skaar (@SkaarHS) reported

    @playnewworld I'm posting this not so others can do it but to join all the other players who want things to be fixed. @AMZNGameStudios needs to step up and say something about how broken the game is. You should have waited longer to release it because this just feels like a live beta test.

  • WarplayB Warplay (@WarplayB) reported

    @playnewworld @DeejayKnight Great but can you fix pillar of fire it does no damage 2 out of 3 times

  • MachoFantastic3 MachoFantastico (@MachoFantastic3) reported

    @CollinDean1 @Evilevi @playnewworld Little hatchet bug which is ruining wars and outpost rush. Yeah, actually is small bug which they could fix by disabling that ability for while, u are right. They are just dumb ***** who cant do a ****.

  • xSeVaLzZ xSeVaLzZ (@xSeVaLzZ) reported

    @playnewworld @DeejayKnight I'm actually very patient and would also give a second chance. But that the Transfer market is not going now again. Because there is a taper glitch. I really wonder if I should go on playing

  • ItsMillr Miller (@ItsMillr) reported

    @playnewworld pls take down your game for like a week and fix it because at this rate no one will be playing in a month

  • luanpac Luan (@luanpac) reported

    @playnewworld @DeejayKnight FIX YOUR GAME

  • codeboxmobi codeboxmobi (@codeboxmobi) reported

    @playnewworld FIX THE QUEUES! NOW!