New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/30/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • OliVier07474557 Oli Vier (@OliVier07474557) reported

    @playnewworld Always blocked by "Login unavailable: Server under maintenance"... No announce by NW team... Great sunday to play, surely up on monday morning, while i'm at work... Guys, dont be surprise by all people leaving...

  • LovaicAU Lovaic (@LovaicAU) reported

    A little heads up to when you're taking servers down would be pretty nice. Adiri went down with no warning at all @playnewworld

  • MikeHarris757 Michael Harris (@MikeHarris757) reported

    @playnewworld You did it! I have been defending the game since launch. I told people to give it some time, bugs will be fixed, balance will be established. Then “enter the void 1.1” Healing rendered ineffective… PvE or PvP. Graphics lag with void weapon. Etc. Time to find a new game.

  • SAFX72 SAFX7 (@SAFX72) reported

    @playnewworld When are you going to fix the automated ban system? and Unban the people who were targeted by malicious mass reports? What an embarrassment of a gaming company.

  • Danumis_ Danumis (@Danumis_) reported

    @SuitJames @playnewworld I left the game a month ago. Hit 60, got my gear up to 550 and realized the game doesn't get better. The best aspects are gated behind a horrid orb system with dungeons. The game fights you constantly and you can only overlook the issues for so long before they catch up.

  • forbiddenVII forbiddensevengaming (@forbiddenVII) reported

    @playnewworld Fix mage or this game is done also the 20% hp to ice pylon was trash fix that tree its even weaker then the nerfs

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • ConservativeRK David (@ConservativeRK) reported

    @playnewworld Congratulations on yet another step towards removing healers as a class from the game. I have zero interest in mixing playstyles. I hope the PVP players get exactly what they deserve - a crash and burn for New World. Trying to apply PUBG-like combat to an MMORPG doesn't work.

  • FrithDwaine Gullei (@FrithDwaine) reported

    @playnewworld i got kicked for being AFK in the middle of a dungeon????? now i have lost my key to do it again??? please fix this

  • Savag3Gam1ng SAVAG3-GAM1NG (@Savag3Gam1ng) reported

    @playnewworld Have they fixed the server lag on outpost / wars already ? I don’t think anyone cares what streamers are plying this game just want news on updates

  • KastyelS Kastyel (@KastyelS) reported

    @FairuzaGoes @playnewworld I really wish they would fix the cape this skin.. I got both the skeletal and bloodthirst.. But the vampire one has the cape glued to the body and It's very ugly when my character runs..

  • Veronicamarkoy1 Veronica4787 (@Veronicamarkoy1) reported

    @playnewworld Fix the bug to the last boss in dynasty. My fkn god. This game is absolute trash

  • TheJcwolves Jcwolves (@TheJcwolves) reported

    @playnewworld Duguang server (US EAST) just jumped about a month and a half forward and the wars are all ongoing and wiped. **** is downgraded. It says today is Dec 31. PLEASE FIX.

  • kilowaste KiLowaste (@kilowaste) reported

    @playnewworld can we have the expeditions looked at. Especially Dynasty. Our team has crashed 2 times already on final boss. The game will freeze/crash and or disconnect players from the server. Thank you in advance.

  • Og_swole_nasty OG_Swole_Nasty Gaming (@Og_swole_nasty) reported

    @playnewworld Day 53 and my ticket has yet to be fixed/ resolved or looked into… this is the 14th customer service rep I’ve talked to..

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @playnewworld FIX THE PVP... after +600 hours and testing alpha... i will unnistall, worst product than i ever seen.... even the Prealpha 1 of @AshesofCreation was better than Nw 2 moths after release. Some CEO should be fire. this game is an alpha or less, dupe items, lag, bugs everywhere...

  • DribzRL Dribz (@DribzRL) reported

    @iBeardedBot @playnewworld Happens a bit frequently for me. I’ll have times where I’ll catch someone in a 1v1 during OPR & their character will stand still for like 2-3 seconds then randomly be somewhere else and my hp will be lower. I asked him if he had the issue aswell. Sure enough he did

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @Swizzlerz @playnewworld Same fail... a new bug. every day amazon ruin a bit more the game. its amazing how a big company prefer do a product fast without think in players. Profit? ok, no problem.

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • Bradyz13 Super Geek (@Bradyz13) reported

    What's going on with @playnewworld #newworldstatus ? Servers down on East Coast? Heard nothing about this? It's Friday night, dummies. What are you doing?

  • iBeardedBot iBeardedBot (@iBeardedBot) reported

    @DribzRL @playnewworld Rip I hope they fix it soon all the other changes feel really good if it wasn’t lagging like this

  • jorunnd Valros (@jorunnd) reported

    @playnewworld Today i am extremely happy i did not buy this game :) With all the changes and issues this patch has makes me think that there developers don´t know how to do there jobs ;)

  • delima_hc Caio (@delima_hc) reported

    @playnewworld @playnewworld how a content creator can make contact with devs to try to solve an issue that is happening since the update?

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • deviousangel07 DeviousAngel07 (@deviousangel07) reported

    @playnewworld @playnewworld Hey something is wrong with Lagado, it keeps crashing. Get someon on it & acknowledge there is an issue.

  • SuitJames James J. Boehm (@SuitJames) reported

    By far the worst update yet @playnewworld. It's obvious you don't play test this ****. Lag wars are back again, fun dungeon content locked behind days of grind, elite gear drops nerffed to oblivion, while you bufffed how hard they are, invasions are impossible to win. Game blows.

  • Adanimo_ Adanimo nRg (@Adanimo_) reported

    EXTREME lag during Wars and in open world in #NewWorldMMO after #Void patch @playnewworld Unplayable! Attention and fixes needed ASAP!!

  • OldManOnaPorch Dror Av (@OldManOnaPorch) reported

    @playnewworld Bifrost keeps crashing, fix it, first queues now never ending crashes

  • Ivan_Guinea Iván Ortiz (@Ivan_Guinea) reported

    @jdubm31 @playnewworld some dev pressed many times downgrade, and now we have the same lag of alpha testing time.. interesting :)

  • toastmalone_14 ToastMalone14 (@toastmalone_14) reported

    Server has been shut down randomly 4 times in the last 2 hours for *maintenance* then has come back up 10 minutes later.... feel free to notify us this issue... @playnewworld