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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Neijek
(@Neijek) reported
@playnewworld BRITTA IT Server is still experiencing heavy queue times. Every night i've tried to play i have from 3k to 1k before me.. and queue wait time is on average 2-4 hours, even today after what 8 days from release, the same issue.COME ON!
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Steve🏴
(@sjktv_) reported
@JakeDaleyy @playnewworld Please fix the dungeon lag @playnewworld tir na nog(eu)
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Martyn
(@Thenaughtyseal) reported
@playnewworld Not been able to get into the game for the past hour or so, keep getting Connection error Timed out while waiting for server to spawn the player any help? Was working fine earlier #NewWorldMMO
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Felipe Mattos
(@Feevillol) reported
@playnewworld Please fix the lag in the Kukku SA server instances
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🐝CHEEYUH🐝
(@EclipsingDreams) reported
@SmashleyTwitch @playnewworld Oh hey I play on the same server and keep keeping kicked out of queue 😭 with an error
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🎃Nanu Nanu Boo Boo🎃
(@NanuRaven) reported
PLEASE @playnewworld fix the Company Message of the Day (and add more company features). I shouldn't have to unbind all my keys to type in the discord invite... at least let me copy/paste??
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Adorabou
(@adorabou) reported
@playnewworld @AMZNGameStudios Please fix amrine temple please!!!!! No one can do the main quest line when the main quest is beyond bugged!!!!
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Elfar
(@ElfarSmari) reported
@SStanstanton @playnewworld yeah, I don't think anyone is prepared to switch worlds after putting many hours into the game. Amazon needs to fix this quick, I really want to play the game and I bet a lot of other people would also like to play
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303 | Fallen
(@RembrTheFalln) reported
@303Apples @playnewworld It's crazy they will respond to small, dumb questions from random people. Yet when a serious issue arises..... nothing.
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LTC MintMadCow
(@mintmadcow) reported
Would be live grinding by now But getting the "timed out while waiting for server to spawn" error in @playnewworld Hopefully I can jump on soon...
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Mark
(@liveandlearn84) reported
@MiltonTPike1 @playnewworld I can't make more hours I have the same amount this morning till the Lag detection bug hit my character. Now my character is unplayable.. Support won't even fix it
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baja blast baptism
(@kirksett) reported
PLEASE FIX THE LAG IN THE DUNGEONS @playnewworld @AMZNGameStudios
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Mark
(@liveandlearn84) reported
@Nametakensucks @playnewworld I wanna play toooo 🤬 Lag detection bug broke my game can't do anything
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Iceblue Mink
(@AustinSaysRelax) reported
@EffusiveHD @playnewworld YES AND ALSO FIX THE BUG WHERE I CAN'T PLAY IT ON MY MAC
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Asoese
(@NotMoanaa) reported
@playnewworld how dare you give me a quest to kill a bunny after i pet it my heart is broken
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Mark
(@liveandlearn84) reported
@Sacriel @playnewworld I can't even play because they support/dev team don't fix my (and many others) character Lag detection bug which is a server side issue
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[BlaZe] BlamsGams
(@BlaZeGAMING1337) reported
@playnewworld alot of lag/server delay in dungeons ad the moment and towns still have really bad fps
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Bestwar
(@Bestwar_) reported
@playnewworld @LoLTygress really frustrating to not see anything about dungeon lag fix during a whole day when all over the world ppl are facing the problem
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McRawDawg
(@btm41088) reported
@playnewworld please fix the lag. This game is unplayable atm
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nico 🖤
(@nicotwitchh) reported
Yo @playnewworld we have to talk... I got through queue and then went to my house, lag detected, got kicked?, and now I have to requeue? /:
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Effusive
(@EffusiveHD) reported
@playnewworld please fix auto run bug
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Peter Pao
(@PeterPao10) reported
@playnewworld So for how much longer do you want to ignore the community on the server lock issue ? German players can't pick ANY german server currently - all servers are locked even the ones with low/medium pop. OPEN THE SERVERS!
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Fireserpent7
(@Fireserpent71) reported
@playnewworld when will you fix the hatchet?
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Blochtheguy
(@Blochtheguy) reported
@playnewworld another day, another unplayable expedition, please fix the desync !!!
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Mark
(@liveandlearn84) reported
@Youredoneson666 @MiltonTPike1 @playnewworld Makes my even more sad man. I woulda had 122 around now. I got the lag detection bug at 110 and nobody within ags gives a **** to fix it.
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Kurtlandr
(@kurtlandr) reported
@Sacriel @playnewworld Like how amazon RTs this like it's an advert for their game - when in reality it highlights the biggest issue - only a tiny fraction of players get to actually participate in end game PVP.
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Ripper Fairman
(@FairmanRipper) reported
@playnewworld So is the lag in expeditions ever gunna be fixed?
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gabriel🕷
(@goblintongue) reported
@playnewworld please address game breaking issues :/
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Kitsyn 💙
(@kitsyn) reported
@playnewworld Please fix the "abandoning event" bug. It's just not feasible to relog to cure it. Thanks.
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Trey
(@TreysinBran) reported
.@JeffBezos fix your dogshit idiot game pls @playnewworld because the dungeons are broken and laggy sincerely Iardarnes server, idiot