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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TTVQuaad
(@TTVQuaad) reported
@playnewworld Do you guys just ignore all the people saying your ban system is broken? take some time to reflect on how you handle things before your game sinks. the biggest killer of MMO is feeling like the company who owns the game does not care or value you as a customer.
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GR8_MASTA
(@Gr8Masta) reported
@playnewworld @SerMedieval Fixed an issue causing leg animations to freeze. Fixed game crashes related to the New World Twitch integrations. But you didnt fix this at all..The leg getting stuck still happens to people with staffs.Twitch Intigration still dont work for us Or is that only for BIG streamers?
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qieqie133
(@freakyboyBN) reported
@Jasterqt @playnewworld You are not the only one, a lot of us having the same issue.
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Jasterqt
(@Jasterqt) reported
@playnewworld Ever since the update I keep getting an error about not being connected to New World and an EAC error about my generic Steam64.dll having issues. Any suggestions new world? I just wanna play D:
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Inigma
(@OGinsanity) reported
@playnewworld Still overheating cpu and gpus. Never had a problem this bad with heating on any other game. Even on low settings im hitting 90c
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PowerMan1469
(@PowerMan1469) reported
@playnewworld Whats going on with the easy anti cheat? Bunch of people cant log in and steam says unrecoverable error?
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Ed
(@Mamagrainn) reported
@playnewworld @SerMedieval He we have a new issue new world we have must be signed into steam to play and untrusted files 86
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Diego
(@Diegoams2x) reported
@playnewworld hello I just got home and I find this error Unable to launch game crash to "unrecoverable error" and Easy Anti-Cheat, I go to the forum and I find that there are some people with the same problems and we cannot play, please release a patch or read the forum, thanks.
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld @SerMedieval So when to fix PvP scaling in game ? Low level players terrorize high level players in 55 + maps. They deal 1.5-2k dmg to 60 lvl tank players, light armor player die in 4-5 hit.
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Shayne Altman
(@SheezyDeezy_) reported
@iggy_ow @playnewworld You think they will fix it?!
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Avanis.Art
(@art_avanis) reported
@playnewworld hey there! Playing with my friend to the awesome #NewWorldMMO and he did an armor for me but... everything is linked to the person who do it and he can't even sold it, so yeah. Are you guys going to fix it or do something about it? Help? :/
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GR8_MASTA
(@Gr8Masta) reported
@playnewworld Fixed an issue causing leg animations to freeze. Fixed game crashes related to the New World Twitch integrations. But you didnt fix this at all..The leg getting stuck still happens to people with staffs.Twitch Intigration still dont work for us. Or is that only for BIG streamers?
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ye
(@hesmattt) reported
@Jazzy_Jedi @LadyAtheena_ @playnewworld I also have this error
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Xander Crews
(@XanderCrews16) reported
@playnewworld Did you fix the graphics card breaking bugs?
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Snip
(@SnipOCEI) reported
@playnewworld unrecoverable error steam must be running to play this game.
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REESOURCEZ
(@Reesourcez) reported
@playnewworld Please work on fixing the issue that is frying everyone's graphic cards.
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The Velvet Red
(@TheVelvetRed_) reported
@playnewworld apparently people are exploiting a lag issue in your game in order to win wars... it's ruining the game for everyone else. Please fix this or you'll kill your own game.
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Bulbasaur McGavin
(@BulbasaurMcGav1) reported
@playnewworld This patch broke my game and all of the "fixes" do NOT work. I continue to get the "Unrecoverable error" and "easy anticheat" error. If a fix isn't issued soon Im going to have no choice other than to refund this game. It's been almost a week. FIX THIS.
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vocalnoid
(@vocalnoid) reported
@TheBabyGamer00 @playnewworld it's something with anticheat, i was playing all day, once i updated client now I can't. multiple reports of same error.
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Snakevalor
(@holtmuer) reported
@playnewworld hope you are all able to figure out the "steam must be running to launch this game" error people are getting (no I am not in the steam beta and by the sounds of it that doesn't fix stuff either)
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Bonnie30101
(@Bonnie30101) reported
Anyone else not able to get onto @playnewworld? Anyone find a fix?
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Fallanassi
(@fallanassi) reported
@playnewworld Tons of people (including me) on your forums as well as Reddit and the Steam forums are all complaining about being able to get into the game this evening, due to an error about Steam "not running" and EAC having a broken .dll booting everyone out. Please fix this!
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Taylor garrison
(@mrgarrison1993) reported
@playnewworld So, am I not the only one who cannot launch game client due to anti cheat error. Please explain
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Ian Miller 🏳️🌈
(@PDCGLiTcHeR) reported
@playnewworld can u please fix the minimum virtual ram requirement, that’s litterly stopping me from enjoying the game to its full potential thanks
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Robert
(@WanderinMisfit) reported
@iamKN568 @playnewworld @Steam_Support Looks like Easy Anti Cheat is down.. So they can't validate DLLs :( It's not a steam issue.
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thebabygamer_
(@TheBabyGamer00) reported
@playnewworld just bought your game and it won't open through steam. downloaded it and it keeps telling me it doesn't trust files on my computer and that i'm not logged into steam (which i am) i've restarted everything and logged out and in again, still not working, please help!
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Ashton Woiwood
(@AshtonWoiwood) reported
@playnewworld just letting you know EAC is flagging steam dlls as untrusted. Can’t login to the game because it requires steam, can’t run steam because EAC :(
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appan
(@thisisappan) reported
@playnewworld @Steam You guys need to fix the Easy Anti Cheat problem. Many players can't log in now because of it.
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Fire Sale 🥺⃤
(@Jazzy_Jedi) reported
@LadyAtheena_ @playnewworld @playnewworld getting this same error. also seen ppl on reddit talking about it too. pls fix asap
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Ana
(@anamarylee) reported
@playnewworld Can you fix the broken game? Or give an ETA when it will be playable again? Can't get in since Steam updated