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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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chaotic_grump
(@chaotic_grump) reported
Yeah I’m giving up on #PlayNewWorld for now. There are way too many small issues especially as you progress that just make the game not fun. Playing by myself because of a crap launch and being separated don’t help. I may check back if transfers ever happen.
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Jordon Finch
(@prayxz) reported
I don't think I'm gonna be posting Apex content until they fix the server issues, might start posting @playnewworld content instead
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B
(@Twatch678) reported
@playnewworld Glad to hear, have you also worked on the black screen error? I have a PC with strong specs and have tried every makeshift fix in the book with no luck. Literally cant play more than few mins before monitor black screens and crashes whole PC
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SKYNYRD
(@SKYNYRD96176239) reported
@SaltyWedges @playnewworld What a dumb *** way to look at the problem at hand. People were lied to when amazon ASKED them to move to another server to help relieve queues and they would be able to join their friends with a transfer in the weeks to come. Massive amounts of people are not with their friends.
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Kynelia
(@Freyja37) reported
@playnewworld Needs to fix the Ice Gauntlet lag out in wars, cheating and using the exploit on purpose to win the war is not good. FIX this ****!
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Its MrO
(@Itss_MrO) reported
Hey @playnewworld I really love your game and have put many many hours from alphas, betas and now full release but seriously fix your game the wars are a joke I feel like I am playing some sort of powerpoint presentation. You disabled Outpost Rush how about you turn off wars.
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Dan Sales
(@Machoadan) reported
@playnewworld Is the issue of new world randomly turning off and restarting people's pc going to be fixed soon? I think that's a larger concern than server transfers.
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Natanael esmi nombre
(@PereNatanael) reported
@playnewworld i cant play 10 minutes without a crash, hello amazon can you do something? I lost so much pvp vs , and territory , when do you fix this ? I pay the game completely 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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CurtisDarkstep
(@DarkstepWarrior) reported
@PhixiusTV @Real_DanMan @playnewworld Most of which STILL persisted after the patch. None of the glaring bugs have been fixed, they ‘fixed’ error messages yet they still persist after leaving corrupted portals for example.
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Brad
(@Shankstar_game) reported
@playnewworld Any thing on the lag exploit
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keykenzo_
(@keykenzo1) reported
@playnewworld Fix Rapid Shot. If you kill one monster if three shots your skill wont reduce cooldown from Rapid Accuracy skill. It only if the target survive.
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Anabolic_gaming
(@AnabolicGaming) reported
@playnewworld How bout you guys fix the fact that in dungeons, 1. If you die on the last boss and respawn at the last check point, and the rest of the party kill the boss, you still get loot off the boss. 2. Boss kills count when you've re spawned outside the room
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RacuTW
(@RacuTW) reported
@SaltyWedges @playnewworld You are saying that and it will be truth if was an indie company, not a company like AMAZON that has no problems what so ever with money. So yea, they could have bought better servers and better devs, but they didnt.
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uncleflufy
(@uncleflufy) reported
@playnewworld may i see a fix on fishing where the rod get stuck in reeling in and making me lose the fish THANK YOU
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CurtisDarkstep
(@DarkstepWarrior) reported
@PhixiusTV @Real_DanMan @playnewworld Because pretty much everything else was irrelevant bugs not worth mentioning. They haven’t fixed the visual gear glitch with ice gauntlet, the Pvp gauntlet spam affecting wars, spawn exploits, etc etc
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Cilir
(@cilir3) reported
@playnewworld you guys need to ******* fix these ice gauntlet exploits that cause massive amounts of lag in wars. This is ******* bullshit. Do your devs play the game?
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WolfpackKC
(@WolfpackCasey) reported
@playnewworld @amazongames Why have you not fixed this quest yet??!! Was reported back in beta. "Shrouded in Twilight" final step is to collect 14 items, but they currently ONLY drop from ONE mob in the area. Please fix it. Waiting to kill him 14 times is dumb.
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Kyle Bargerstock
(@Kyle7even) reported
@SunliteShadow @playnewworld If you played on any server other than the one all the streamers are on… you wouldnt have this issue. You choose to wait in line.
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Kendra Mitchell
(@blusvekia) reported
@playnewworld Any word on fixing crafting stations not upgrading once complete? Or how about the t4 and the azoth staffs? Can we have a little bit of communications on these problems?
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Bryan
(@PhixiusTV) reported
@DarkstepWarrior @Real_DanMan @playnewworld "most of which". Then proceeds to only bring up one issue that persisted. Weird. I know ONE of which that persisted after that patch, and it was the one you're talking about.
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Celerity
(@CelerityS2) reported
Fix Farmer Sneed @playnewworld I’m sick of getting him to 1% health to run n heal then I get killed after doing that 10 times so annoying
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BetterNewWorld
(@BetterNewWorld1) reported
Getting stunned and “falling” when walking down stairs…yup, me too. A glitch crying for attention! @playnewworld #NewWorldMMO #BetterNewWorld #NewWorld
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Bailey 🎮👾❤️
(@Salnexy) reported
Having to verify integrity of my game files every time I launch @playnewworld is rather annoying. If I don't do this my achievements and character titles/info are broken. Please fix.
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🏳️🌈 Valentino 🏳️🌈
(@Valentino_Bdi) reported
@playnewworld Please fix the crashes
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Natanael esmi nombre
(@PereNatanael) reported
@playnewworld I cant play 10 minutes without a crash , i pay a completely game and i have a trash , make your job amazon, you are not a indie
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Ramosh
(@Ramosh26) reported
@playnewworld FIX THE GPUS RUNNING AT 80 DEGREES
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RacuTW
(@RacuTW) reported
@jchaps89 @Real_DanMan @playnewworld There is balance and bug issues since the beta that they didnt fix... Like the great axe bug that if you put the passive "gravity" the "reap" ability doesnt do damage...
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Lakez
(@Lakez_) reported
@playnewworld do you plan to fix your broken game? We’re stuck farming for hidden mechanics of increasing watermarks for gear drops. Can’t close portals, no outpost rush. We’re sitting here, have to wait 5 min timers to maybe get a drop with 40 other randoms. No forced pvp 🤯
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BGRDF
(@BGRDF12) reported
@playnewworld I need help and need to know if there is a discord for users to join and to group up, or what? im level 32 and needing to do a level 45 mission. 1st world problems... please help :D #NewWorld
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N7colas
(@N7colass_) reported
@playnewworld The game is crashing to a lot of SA players, it also seems to be lagging to a lot of players, is a patch coming?