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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@stevenHolder_) reported
@playnewworld Fix "E" key bug please 🥺
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Vissarion
(@Vissarion_aris) reported
@alshamsi_ @playnewworld What ? This launch is as terrible as any other MMO launch, massive queues crashes bugs login server issues ??
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Robbie
(@RobertDevious) reported
@Kalideagarwaen @playnewworld You would rather wait longer and then have the server crash 10 min into playing?
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emiloujess
(@emiloujess) reported
@RobertDevious @playnewworld Can you honestly tell me that we'd have had these issues had all the servers been launched at once?
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Episcopus
(@Biszkoppto) reported
@playnewworld Now i got internet connection error.... WOW
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Phil ❤️💙
(@phil_92220) reported
from
Bagneux, Île-de-France
@playnewworld Restarted on nysa....E Key not working
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Simon * Mental Health 💜 #BLM 👍
(@XaryenMaelstrom) reported
@fleshfurnace @playnewworld I can understand why they did this type of server opening. They can now see issues on this region and fix them. Instead of just opening all and getting tons of hate for it. It's mostly the other regions players that is the problem. That causes queues and problems with access.
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Zack
(@SilentH35dShot) reported
@kweeny_meme @playnewworld Has EU been down since launch, or is this a issue that arrived after the pop rush?
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SkiRogue
(@RogueSki) reported
@playnewworld Login is not working
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Señorita Vol ☣
(@Forgottenhands) reported
@ScroolooseUK @playnewworld As long as i know, names are global that's the reason people around all the world are login into EU servers to keep their names safe, but most of them are playing and actually EU players can't get in to the game... My friend group, around 8 people, only 1 is playing because that
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Leo
(@LeoChaos141) reported
@playnewworld Wait a minute. There is a login queue before server queue now?! Let me playyy pls :(
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Raoni Queiroz
(@downloadkct) reported
@playnewworld Well, you postponed new world release more than once and made like 2 or 3 tests. If i get queue to login i will leave a negative review on steam, period.
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Vasile Jianu
(@vasile_jianu) reported
@CaptFlibble @playnewworld well, I understood the beta issues and was happy they were happening then as I thought good they can pick all these up and clean them up for a launch ... guess they need 4-5 more betas lol
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Lukas Schwarzenbacj
(@OneMenFreakShow) reported
@playnewworld thas so lame , better fix the server problems than tweet thsi ****
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Skwirrel
(@Skwirrel_TV) reported
@GeekGamerTR @YoFrankFrost @playnewworld because we have to expect the same level from amazon as we would blizzard, they have had 9 runs at it, amazon has had like 3. See if they wanted this issue to be less impacted they would of had more servers, we know we have them but that costs money. Small problem to save money
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Templarkeira
(@Templarkeira) reported
@playnewworld Are the servers down? I'm trying to access Eden where all my friends are residing.
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@Hudwinks
(@Hudwinks1) reported
@playnewworld Whats was the point of beta when you did not fix ****???????????????????
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Lisa_Moonless
(@LisaMoonless) reported
@playnewworld Thanks for making it worser. Now im stuck at getting into que, error kicked, getting into que, error kicked, over and over. And while this happening, the quee keep growing by thousands more.
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Lisa_Moonless
(@LisaMoonless) reported
@playnewworld 3 and half hour in quee, still not any close to get in. And all becouse you didnt understand how having the entire world log into EU servers when EU servers can only hold the amount of EU players, and not the entire world. Error, maintance, error, maintance.
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Robbie
(@RobertDevious) reported
@emiloujess @playnewworld Usual MMO launch day issues. It’s expected.
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Skwirrel
(@Skwirrel_TV) reported
@cypheroftyr @playnewworld New world servers are in scrambles, quick what do we do!?! i know! Promote some diversity! Lmao, fix your servers, had 3 runs at this in the betas would of thought it would of been an easier fix.
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ZEN #Lv
(@NotZenns) reported
@DOPESTSOLDIER @playnewworld Obviously I was expecting some problems I’m not stupid but at the same time all my friends got in no problem so sorry I’m annoying about but I can at leave what’s your YouTube channel with your entirety of 20+ subscribers 👍
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Lisa_Moonless
(@LisaMoonless) reported
@playnewworld 3 and half hour in quee, still not any close to get in. And all becouse you didnt understand how having the entire world log into EU servers at the same time when EU servers can only hold the amount of EU players, and not the entire world. Error, maintance, error, maintance.
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TheSaintsLegion
(@Saints_Legion) reported
@Kcsnipa @playnewworld Jesus bro, let them sort the **** out. If there are server issues it has to be sorted. Whining about it isnt going to do anything - Literally happens to every single game on release.
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DaredArny
(@ArnyDared) reported
@playnewworld Does anybody have lag? My pc is a pretty good one and i have bad lag when i am turning, and looking around 😕
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Sam Collins 🎭
(@MH_Collins) reported
@playnewworld Same issue since Beta! "Unable to establish connection to the Server" I tried everything but I should have known that you won't bother listening to many people who were complaining about this issue which causing the game to not connect where they live! Refunded and 👎
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fleshfurnace
(@fleshfurnace) reported
@playnewworld The biggest issue is all the non EU ppl flooding the EU servers knowing they are gonna restart in other regions. You guys really should have just had a global launch and opened them all at once.
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Alexander Morris
(@rushorkk) reported
@Mattia96228694 @playnewworld steam refund system isn't meant to be used for trying out games. it's for compatability issues.
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The Truth Teller
(@3GoneRouge) reported
@playnewworld or I'm stuck in the ****** q over "lag" related issues
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PEPPIMCPEW
(@PEPPIMCPEW) reported
so i make a character, servers go down for 15 20 mins, no problem, the problem I have is that the server I had my character on is now locked and I cant login but your ok with me making a new char to go sit in ques on a different server? wtf @playnewworld