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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Kalogeropoulos
(@AkalStation) reported
@buttersworh @playnewworld @Chadesh I feel like most people sitting in a 3-5 hour queue would be OK with it being harder to gather resources as a sacrifice in order to play. This would probably be a non-issue as players spread out into higher level zones.
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bigdaddydanx
(@XerriDaniel) reported
@playnewworld how about instead of adding more servers, you start adding layers/channels like every other f**king mmo in the last 10 years. New servers only make you play single player until server transfer then everyone transfers to the same server and still has the same problems.
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Eaglestrike
(@Sireaglestrike) reported
@takauri25 @Skimatik_Gaming @playnewworld Literally every MMO launch, and usually their expansion packs, have long queue times/server issues. It's almost amazing that every time it happens you find people acting like this is an unheard of offense.
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FangoFett
(@ElTony1620) reported
@playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.
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Zantes
(@iZantess) reported
@playnewworld When will you make your damn servers bigger ??? game is out since some days and still login queues, not even WoW had that login queues on new Addon Releases, embarassing really .....
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Mike Pfeffer
(@mikefinanzen) reported
@playnewworld hi new world team, it seems like the game has a generall problem whit 1080 graphic cards. pleas look at this problem as fast as possible it cant be that the game doesnt let ppl play the game who obviusly easyly have the required stats
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Tye Rowan
(@IIIRAPTOR) reported
@Champioee @playnewworld They’ve done pretty well considering around 700,000 people were on yesterday… each server holding 2,000 players active at once. Thats a massive undertaking. They will fix this. This is forseen but untested properly to this size.
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Kuraikari 💉💉
(@kuraikari) reported
@JLBanni @AngryVetGaming @playnewworld Wrong Error message. The one you mean is the "too many requests" which would work with that method.
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eastuto
(@eastuto) reported
Maybe @playnewworld should switch to a bigger cloud service providers to help fix their issues oh wait
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Anakee
(@Anakee11) reported
@the_Redbullfly @playnewworld Damn bro thats heavy. Its seriously rage inducing. I cannot wrap my head round why they thought crashing, or any other issue should bump you back to the end of the line. Its an absolute no brainer to just have a position reserve for X amount of time for that reason.
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walter johnston
(@wjohns510) reported
@SoyPipexlol @Chadesh @playnewworld You have 20 minutes of AFK time. I was able to use the bathroom with no problem. I made something quick for dinner and ate at the computer. I even took a 15 minute power nap. Never got kicked.
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld Can you please fix the 'Lag detected' issue. Nothing is working and the game kicks you out every 25 minutes
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Konichiwaheyyy
(@Gogogargar) reported
Got to 15th in the queue for Midgard and then connection error… @playnewworld can you sort your **** out please? Don’t mind the queue but it’s absolute dogshite getting kicked after waiting multiple hours. Now I’m 2029 in the queue…
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Lord ButtersWorth
(@buttersworh) reported
@jsmassa @playnewworld @Chadesh This will just annoy the people playing properly and what if it doesn't fix the queues? The people playing properly will be kicked out of the game and have to join another queue, this 'fix' will just piss people off.
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Blue Kiwi Entertainment
(@BlueKiwiEntert1) reported
@playnewworld @AMZNGameStudios Hey guys I cannot contact support due to a glitch on the website not allowing me to link my steam account to amazon games account. Please help.
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Gaz
(@gaz_mufc20) reported
@playnewworld I just want to report the most weirdest bug I have ever encountered in my gaming life your game crash and completely un installed the game Iv searched the net and found multiple players have had the same issue are you aware of this?
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Badwolfe
(@Brett_J_Wolfe) reported
@playnewworld There is a l,ogging in issue with people who logged out in houses. In a different queue to everyone else which isn't going down!
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Félix🇮🇨
(@FelixAldama) reported
@playnewworld 4h in queue (kor server), when i was #75 ERROR, now 2289????!!! GG thinking about refund this ****.
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Your Modesty
(@rafireyn) reported
I'm buying @playnewworld as soon as they fix the queue server problem
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Somno El Extraterreste
(@Somno74) reported
@playnewworld What about Europe, is where the problem is, third day and its impossible conecct to Frankfurt servers.
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Klaus Myrseth
(@KlausMyrseth) reported
@Ayo_ItzRed @Skimatik_Gaming @playnewworld Not all of them, some see the design flaw. This is not a horizontal scaling issue which can be fixed easily its a vertical scaling issue. servercap 2K active players 40K queues wont be fixed by adding servers, they need to be adding server instances so they can increase cap.
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Qzzz
(@Qzzz84) reported
@playnewworld New servers dont solve problems.
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🇬🇧 Sleepyjoegaming🖱️Twitch🖱
(@sleepyjoegaming) reported
@BobbyBraveRL @playnewworld Need another 6 in case you disconnect
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RG Hall
(@RGHall6) reported
@playnewworld Adding one servers isn't the biggest issue. Adding more account per server is the better solution. Plus who wants to move to a low pop server then have nobody to play against.
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Bleeeeeeeeeeeeee 🦜
(@BlenRama) reported
@playnewworld This is only a result of queue anxiety. Resolve the queue issue and people will magically stop auto running in corners.
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Blue Kiwi Entertainment
(@BlueKiwiEntert1) reported
@santiaulia34 @playnewworld @AMZNGameStudios Wow sucks I dont have instagram. Just had a chat with amazon games support for some other service and they said its a known issue.... Yeah one of many issues.
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kyro pickett
(@PickettKyro) reported
@yannickbch @playnewworld Maybe find the time to fix your current game instead bud
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Afro
(@Afro46004926) reported
@playnewworld fix your retarded loggin connection
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Vysian
(@Vysian2077) reported
@maediocre @playnewworld I was on the fence with NW unsure it had enough content I enjoy to keep me entertained. Hearing all the queue, dc, crash & ritualistic burning of folks graphics cards has convinced me I made the right choice not buying it. Though I'm sorry for those experiencing all this crap! 😟
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Tekn2K
(@Tekn2K_) reported
Hey @playnewworld please fix crashes. So unfair to be in, crash and then have to wait ANOTHER 2000 player queue.