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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bitt3r7weet
(@bitt3r7weet) reported
@playnewworld Hours in queue for see the game crash. You mean that? And... In Barri a company bought the new territory in less than 2 mins after the server was up. HOW THE HELL IS POSSIBLE?
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TwistedSocialLife
(@social_twisted) reported
@playnewworld Herdmaster Metasha is glitched. Story broken. Fix asap 1000s standing around
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Benjamin Wickham
(@Bwickham93) reported
Loving the update for New World but I’m lagging out every 30 minutes or whenever I try and do an elite chest run? #NewWorldMMO @playnewworld
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JOAKIM JENSSEN
(@jenssen_joakim) reported
@playnewworld brimstone under seige quest on the server NYSA is BUGGED an no one on the server can progress! please fix!
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Roman Olvera Esquivel
(@esquivel_olvera) reported
@4ColorCrack @playnewworld i know but seriouslly 1 year and cant fix it? were the expectations for new and returning players were that low to not worry about it?
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CrazyNavy_Vet ✌️
(@Twist31) reported
@WintersWolfcry @playnewworld Im havin issues. Got into brimstone. Did 1 lil quest now Nothing there. No quests in Brim! Cant progress and dont know what he heck. Even been on amazon chat they escalated my issue.
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Wilhelm Arcturus
(@wilhelm2451) reported
@belghast @playnewworld Heh, flashbacks to EQII attempts to fix crafting with that first production xp bonus.
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Hilary Mason
(@itshilarymason) reported
@playnewworld Hi! I love the update - but y'all updated a paid skin and have totally thrown off my glam game... Please fix it? I bought it with real money to look the way the game advertised I'd look... and now I have a weird towel around my waist...
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L. Nova
(@LNova90) reported
@esquivel_olvera @4ColorCrack @playnewworld Literally what is there to fix? They told people there would be queues and gave you plenty of time to transfer to one of the new empty servers that have no queue. It's on you if you didn't heed their warning and advice. They also moved old accounts off high servers.
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Gabe Goodger
(@GabeGoodger) reported
@playnewworld Even after a year of updates. heartforge guardian quest is still broken😴 y’all are a multibillion dollar company, it can’t be that hard to fix one quest line that’s been bugged since launch
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Mazsik
(@Mazsik) reported
@Game_Dev_Carto @playnewworld when it rains it pours. i got up, mid day. tried to log in. unable to join the server my friends are on due to a glitch. said i was already on orofena but also wouldnt allow me to log into it. so im stuck on a new server the amazon teams added. not the worst cause the bigger
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Z-NESs
(@Z_NESs_GM) reported
@playnewworld please fix the animations of the elemental gems in the Great Sword, with that new Anubis skin it looks terrible since it doesn't match the skin
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so tired of hodling
(@xrpplayedme) reported
@playnewworld took day off for new content. can't log on. Connect Error. Please Confirm internet access. my internet is fine. I'm in CN maybe the issue?
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Lesiaf
(@Thalesiaf) reported
@playnewworld I hope you're not gonna fix the new scorpion weapon exp method.
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TwistedSocialLife
(@social_twisted) reported
@playnewworld Hereafter Metasha is glitched. Main story broken
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Jesse Carriere
(@TheDCarriere) reported
@playnewworld Hey I've spent $10k on my computer so that it can play anything and ever since brimstone it keeps crashing. I've been playing New World since both betas. Please fix this.
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Zh4nk0u
(@Zh4nk0u) reported
@playnewworld Can you help me out? Trying to get the game running on @OnDeck , since its labeled as Playable. I was able to boot the game, create a character, and then when i press login, i see the QUE, and after the QUE is over it says "connection error", please check internet
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exilednomad
(@exilednomad1) reported
@playnewworld love too see them fix the bug where mobs just spawn constantly inside each other would make grinding alone alot ******* easier
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12ozPapa
(@12OZPapa) reported
@playnewworld any update on fixing the storage issues?
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ComicBooksPlus
(@4ColorCrack) reported
@_TiagoBaldaia @playnewworld Same as the last time. If transfers are free ppl will do it in mass basically shifting the problem of high que from one place to another but also now you have ppl mad cause their friends made it but they didn't do it fast enough & are locked out. 1/2
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ComicBooksPlus
(@4ColorCrack) reported
@AlwaysTradeUp @playnewworld They said it's a known issue & working on it
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Tony Tellez
(@tonytellez) reported
@HawkeCR1 @playnewworld wait for a fresh server if you do. However, I have seen that verifying the integrity of the game files can resolve this issue
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Bitt3r7weet
(@bitt3r7weet) reported
@_TiagoBaldaia @playnewworld They messed up with previous merges. You can't play on server with 2.5k ppl in the tiny map like Aethernum. And now we have 2.5k inside and 1.6/2.6k ppl in queue. You must pray for the game doesn't crash.
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thrillsy
(@Ian_Thrills) reported
@playnewworld good news finally got to the end of the que, oh wait then i get an error. What a waste
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Arol
(@Arol15251093) reported
@playnewworld Such a waste..... can't fix the ingame bugs they have but sure can add content that is bug ridden
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Quazie
(@Quazziiee) reported
@playnewworld What adventure? You mean the 2 hour queue wait I did just to have the game give me an error when the queue was over?
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Berkcan Aydoğdu
(@aydodu_berkcan) reported
@playnewworld I wish you would try to fix some of your players' problems instead of bringing updates. We don't even get proper customer service. We don't care.
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Matthew Shockley
(@Matthew_Shock) reported
@playnewworld Did you bring back treasure chests to fishing yet? Not coming back until you fix it.
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EDvised 🤙🍻
(@EDvised) reported
@KatContii @playnewworld It really is on every level! @playnewworld you guys completely hit a home run with this. Queue wasn't bad, didn't have any issues playing, no lag, didn't find anything broken. Well done!
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Ivo Coenjaerds
(@olaivo) reported
@playnewworld Please fix the storage shed bug. It just doesn't pop up