New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/20/2024 03:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Can you investigate the issue of how your development teams are so utter **** that every patch they break the game further causing the player base to recoil away for this **** show.

  • Eglanel Eglanel Indrandir (@Eglanel) reported

    @playnewworld I mainly explore, I craft for myself, I use the market now and then to buy items/tools. But honestly, the number of downtimes this week is horrendous! Either fix it or stop implementing untested patches. You appreciate our patience? it's pretty much gone.

  • soulidarksoul Souli the Dragon #Unleashthedragon (@soulidarksoul) reported

    @Byheer @playnewworld Seems most people do not understand: coding is hard. If you go to change the code to fix something, you will create new problems because we are humans and we dont make things 100% perfect. So is usual to when applied a hotfix, bugs appear.

  • ErbektasCagdas çağdaş ERBEKTAŞ (@ErbektasCagdas) reported

    @playnewworld so you say; we couldn't do this job, try again later. Your problems have not ended since the day the game came out, but for me and my team, this game is over now.

  • TakodanTweets Takodan (@TakodanTweets) reported

    @playnewworld Seriously. Can you do anything right? Your maintenances have been one mess after another since start. You "fix" one thing just to create four new problems. Getting sick and tired of this crap. Economy is already busted. Server is 250-450 ppl each day. Get your act together!!

  • Cybrisbob Jaysen Bazinga (@Cybrisbob) reported

    @playnewworld Might as well shut the game down, take time to fix all your bugs and start everyone from lvl 1. Those that stay are the dedicated player base, those that leave well so be it. Rolling back peoples progress is a sure fire way to kill your player numbers.

  • AsapCorpJF AsapCorp. (@AsapCorpJF) reported

    @playnewworld wake up and let us, multibillion dollar company and can't afford some research how to optimize a game, fix bugs, and add more than 3 models of mobs. Clown show it is.

  • hani43463111 hani (@hani43463111) reported

    @playnewworld Your game is trash **** fix your game

  • Terrorym_Yessir UnderPressure (@Terrorym_Yessir) reported

    @tightwhite1 @playnewworld Twice, remember. Every patch they do, a new ****** occurs, so it takes another patch or two to fix the ****. I have no idea how a trillion dollar company can hire mobile app developpers to make their biggest title. ****'s wild

  • bustyslutwife ♠️Kandy♠️❄❄❄❄❄♠️Milf♠️ (@bustyslutwife) reported

    @HappyFeet_1402 @playnewworld My intuition tells me that they cannot roll back and that is why it is taking so long. They do not do sequential backups, they only have a snapshot of the latest state of the server/service.

  • crisp_kochan kristoffer kochan (@crisp_kochan) reported

    @playnewworld Can't people just realize that the guys working with New World are trying to fix their game while constantly having to take ****, while the exploiters are the problem. Just report issues instead of abusing them so **** like this don't happen.

  • sinisinisinisi Sini (@sinisinisinisi) reported

    @AustExperienced @playnewworld 4hours rollback ain't nothing, compared full economy crash. They will deffo do rollback.

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @playnewworld Temp-Ban every player, which exploited the additional amount of gold received, by blatenly buying everything from the market! Instead of simply reporting the issue, those few players exploit this bug and ruin the playtime for hundrets and thousands of others!

  • KAlsonbaty KareemAlsonbaty (@KAlsonbaty) reported

    @playnewworld we already losing our patience with this game 3 days cant play 1 Hour without server crash .

  • rtKzCMjKx8bXcCc نبصه (@rtKzCMjKx8bXcCc) reported

    @playnewworld You don't have a certain time to come back...You're in trouble...Everyone is waiting to play and you can't do anything...Failed developers.

  • edosensey1 edosensey (@edosensey1) reported

    @playnewworld Good ****** broken update, next one when? Before or after the next game breaking exploit?

  • gio_cortina jerome gio david cortina (@gio_cortina) reported

    @playnewworld I have a question!!! Did I pay new world for play or just for watching it offline? Since yesterday like 4 times servers off come on fix ya game pls it's kinda annoying

  • SouperSide SouperSide (@SouperSide) reported

    Your game is crashing on @AMD systems after I wake my pc due to a driver error @playnewworld. Been waiting for a fix for a month now. 5950 6800

  • Darren_Dawson Darren Dawson (@Darren_Dawson) reported

    @playnewworld A discount isn’t going to fix the servers, the broken game loops or dead servers. The PTR was a start, the short test window was a mistake and adding more players to the mix will only do one thing, create more ex-players. The potential is right there, just out of reach.

  • Scavstar Scav (@Scavstar) reported

    @playnewworld You need to rollback the whole servers, not just characters.. Otherwise this is bullshit.. People has already bought alot of items with the massive amount of money, so the only way to fix this all is to just rollback everything.

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld you dumb-*** mother ******* are so ******* lazy that you would rather disable huge portions of content in the game and let your player base slow die than fix them. Lol, you are some ******* top-tier scam artist mother *******.

  • time1382 time138 (@time1382) reported

    @primegaming @playnewworld I had to recieve mine from the drop down menu in Twitch. Unlike every other prime gaming offer, thus particular one shows up as "locked" in the Amazon app and website. Even the link in the post takes me to the Robinhood 2 pack. So, if you have this problem, try Twitch

  • ThePatrickBynum Patrick Bynum (@ThePatrickBynum) reported

    @kalimist92 @playnewworld But, I agree that this is becoming a bigger problem.

  • RainShrouded ShroudedRain (@RainShrouded) reported

    @playnewworld Please do not try to fix anything again; just leave it as it is

  • DisThoughts DisThoughts (@DisThoughts) reported

    @AsapCorpJF @playnewworld Please, how did you fix it?

  • Imagina79982216 Imaginarium (@Imagina79982216) reported

    @playnewworld The game has become pure, unplayable mess. Bug after bug after bug, maintenances break the servers and bring more bugs, hidden features, people coding through chat, 6 dupe bugs, broken mobs, locked content, sudden maintenances without ETA. Just give people refunds and wipe all.

  • ABottari82 LOCKDOWN (@ABottari82) reported

    @playnewworld Fix the furniture bug while you're at it . Read many have issues

  • Geo_Liberman Geo Liberman (@Geo_Liberman) reported

    @playnewworld thank god you will rollback it all, no other way to fix it.

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @GeezerGaming89 @playnewworld The exception isnt the rule, like you stated. Small amounts can be deemed as accidents, but using huge amounts of bugged money for your own benefit. Thats criminal behaviour and deserves a perma-ban in severe cases, tbh. Because of those few players, the issue got even worst!

  • zennboy33 zennboy (@zennboy33) reported

    @primegaming @playnewworld How about u fix the ******* game then make skins!!🤮🤮🤮🤮🤮🤮