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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sanchovg
(@Sancho_vg) reported
@playnewworld Started in the Q at 376 then was at position 1 and gave me an error.... then started at 1800+ q now i am at 1451.... 43 minutes further lol so not fun
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Omae wa mou shindeiru NANI !!!
(@bightsnicker) reported
@playnewworld Would love if you guys fix the Que times -_-
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Numlefar
(@ZippyTehZip) reported
@playnewworld Fix the game freezing! I can't play..
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Brildain
(@Brildain) reported
@playnewworld any issues with signing up as a New World creator? I applied twice and didn't get the promised confirmation email :(
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Glutmine
(@joseluis_gamer) reported
@playnewworld Forget *fix queue issues
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Numlefar
(@ZippyTehZip) reported
@playnewworld Fix the game freezing!
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Cevat Çağlar
(@cevatcaglar) reported
@playnewworld Will i have to wait 1000 people for que everytime i login to the game ?
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Omar Adel
(@OmarAdelHamza) reported
@playnewworld after 30 minutes of waiting in que, when my time came it said something about failure to connect with login server...
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld FIX YOUR QUEUES OMG
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Omar Adel
(@OmarAdelHamza) reported
@playnewworld after 30 minutes of waiting in que, when my time came it said something about failure to connect with login serve...
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SABER #NWcreator
(@ItsSABER_) reported
@rwp_riaan @playnewworld @amazon 1. company is not worth 1 billion dollars you are thinking of Amazon not AGS 2. It’s not a money problem it’s a choice because they are not ready to support more regions 3. They have already dry said they plan to make the game global over time
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Cryptoncore
(@cryptoncore) reported
@TeshNevermesh @playnewworld Seen a lot worse! Just to confirm they're all simply cosmetics right? I'm waiting on a login queue right now so I can't check just yet! Haha.
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Numlefar
(@ZippyTehZip) reported
@playnewworld Still there is game freezes, please do fix. I get in 10 min ago after queue and then game freezes and i have to sit through a full queue again.
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REZ
(@REZGEZ1) reported
@playnewworld Got my first crash right when I got in lol waited out 490 que
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G5| Playing New World
(@LikeAGFive_) reported
@Justin42O @twiztidmagic @playnewworld This is an issue already resolved in previous patch notes, seriously? The game isn’t even live yet to the world and here you are complaining, **** off and play another game then
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Trapss5757
(@trapss5757) reported
@playnewworld Soon as im done waiting in queue it gives me a connection error and says calendar connectedmsg what is this??
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Obbi
(@TheOppi87) reported
@playnewworld Keep getting lag detected!
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zombiexm
(@zombiexm) reported
@anniefuchsia @playnewworld I'm a tiny streamer, that tends to take breaks due to mental and other health problems. Was really looking forward to this game, and streaming but sadly couldnt get the funds for it. Still hoping to eventually get to do so.
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Sammahell
(@Sammahell) reported
@playnewworld Reinstaling the game and still not working. Emm… guys, I was playing the betas without problems. Is just open the game, black screen and crashing. Hello?
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#️⃣ ragectl follow
(@ragectl) reported
@harrypo28716299 @BajheeraWoW @playnewworld Login to EU servers it's not a conspiracy
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SABER #NWcreator
(@ItsSABER_) reported
@KMyrestrand @playnewworld They cannot let people pick where to spawn because the servers would crash
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*****
(@Slayraw) reported
@playnewworld With lag detected nice
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Anthony Pritchett
(@TwitchPritch5) reported
@playnewworld I'm not crazy right... Am I correct in saying 0 weapon changes other than the IG bug fix?????????????
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mishilO
(@mishilOG) reported
@playnewworld Um... Did you fix the hammer? Lmao
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Nick Khaetsky
(@reazzons) reported
@playnewworld i picked nickname ReaZzons, if you fiz this error can you change it back to ReaZzon?
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Logan Banks
(@LoganBa46114677) reported
@playnewworld Why can’t I play?! No world list???? Guess I’m going to ask for a refund. Broken game
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pesx
(@pes_x) reported
@Lilu_Vakarian @playnewworld the only server down
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SilentMajority
(@Normal_Customer) reported
@playnewworld Maybe you should have done an estimation of when you can login onto the servers... would have added maybe 2 hours to these times. #LaunchDayFailure
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld Disconnect without reason and for queue, and then maintenance xD
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Eddi Sharp
(@EddiSharp) reported
@playnewworld Why is login going so slow, 3529 ahead of me at 7am and still 3170 20 minutes later, there are trees that need chopping