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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mads G Møller
(@kaizersmoeller) reported
@Jacques10170797 @playnewworld Would not call it a few issues. Eu servers were filled faster than They could make new ones and those servers that were added or low pop didnt refresh right. So They seemed to be low, but when u Tried to get in the server u ended up in 1k+ que.
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Evan Tarracciano
(@Roto_Wizard) reported
@playnewworld If I go login now, I might be on by tonight, given how lengthy the queues are.
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Loading... 🍒!! who want to dance !!🍒
(@kronole404) reported
@BlakesBoolin @playnewworld Im using an rx5700xt with no issues.
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matt wilks
(@matt_wilks101) reported
@playnewworld Amazing game ...BUT I have been stuck in the que for over 6hrs today. If i was Amazon i would be releasing a fix asap or you will loose a massive player base. I also understand you will be offering free player transfers. Will that include all our faction Rep transfered as well?
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Adam Tanner
(@ajtanner12) reported
@playnewworld @briixxloveee Sooner rather than later please. It will stop everyone complaining about queue times and most likely fix your problems. #getherdone
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Yiannis Lyrakides
(@voltagezzz) reported
@playnewworld time to stuck in que , fix your servers ffs, 2k limit? Are you serious?
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seebasti
(@nanoipod5) reported
New World in a nutshell. Played around 2h yesterday evening. Yesterday queue: 8h Todays queue at 9:30 AM. 800 players. At 200, error too many login requests. Second queue: 1400 Players At 147, error too many login requests Third queue: 2500 Players @playnewworld fix your queue
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Stephan
(@EXspes86) reported
@playnewworld Thats a Joke. I climbed in the que, then Login Server down and now im back to 2380. ARE U KIDDING ME?
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Grymnir
(@GrymnirG) reported
@playnewworld Continually getting the error "mm_loginservices_InternalServerErrorException" whilst queueing in EU. Any fixes in flight / extension of world populations?
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krisszmossz
(@krisszmossz) reported
@playnewworld Do you have an ETA when all these queue issues will be sorted out: - random disconnects while queue (after 2 hours) just to start an even longer queue - the queue screen eats about 70% GPU (almost 300W / 3080TI) while there is nothing but the splash screen in the BG
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Eatham
(@EathamIbz) reported
It is ******* terrible that if i wanna play any free time i cant cause im always on queue. Please fix this **** already.. @playnewworld
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Quinlan
(@KingQuinlan) reported
@playnewworld I get having to wait in queue due to full servers. But waiting more that 2 hours twice only for me to get an error message saying too many connections then moving me further back in the queue is ***************
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LockeTBB
(@LockeTBB) reported
@TomPickering @playnewworld Ahh that's grim I think it's more forgiving if you crash from being in the actual game, but not in the queue as much :( How you enjoying it, seen you're playing with Hayz conquering the lands
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Benny
(@benjamyth) reported
from
Brisbane, State of Queensland
@playnewworld my character seems to be having running/walking animation glitches. I’m floating across the ground and so are all the player characters around me. Is that common and how can I fix it?
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Dopinghustler
(@whatthepeanut) reported
@playnewworld Fix your queue times, that's a ******* joke. You knew how many people bought it. And always too many request errors.
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Jake
(@osrsekaaJ) reported
@DoLots1 @playnewworld I shouldn't have to compromise playing with friends because they lack the ability to upgrade servers. Their sales alone should of shown how much attraction it got and what they need to expect serverwise. A Free transfer doesn't fix the main fault here.
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remon
(@remmonn) reported
@P4wnyhof @playnewworld @Fextralife So the reason i want to win a key is because a friend wants to play the game but she has alot of debts, medical problems and mental problems so it would be really nice to get her the game.
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Becky
(@Lazyyf0x) reported
@playnewworld Amenti - waited in queue for 1 hour, 1.2k down to 900... queue had an error, refreshed and I'm now 1.8k... what is being done for EU please? Once again, I will be spending the majority of my day WAITING to play.
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Flappyzinhoˢᶠᶜ
(@flappySFC) reported
@playnewworld My character doesn't take damage from mobs, please fix that
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Ruslan1230
(@Ruslan12301) reported
@playnewworld @mm_connerr_rep_timeout fix pls
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❌Darth Nein Vas Tempest❌
(@LadyRockngoth) reported
So, are you going to fix the Queues? @playnewworld
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Damon
(@Damon__lol) reported
The coolest thing about @playnewworld if you're online and some holypower makes the game crash or log out , you're stuck in Q for 4 hours
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Ihab Tarrafti
(@MarshallNemes1s) reported
@MonkeyM750 @Damon__lol @playnewworld the laptop with the broken keycaps?
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Albin borg
(@Albinborg1) reported
@playnewworld Day 2 of que time simulator been in q for 1.5h and place 170 in que and get an error now im at 2000
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Sam.
(@Samisonfire_16) reported
@playnewworld Are you planning on banning people using autoclickers to stay online? This is a huge part of the queuing issue.
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Nuno
(@Nuno1991) reported
@playnewworld @amazongames @AMZNGameStudios After 2 hours in queue, I got kicked after receiving error: "Too Many Requests Exception" (EU CENTRAL). Waiting time for Amazon Games live chat: 2 hours. Couldn't this all be avoided?
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nicola_haiku
(@nicola_iubatti) reported
@playnewworld pls fix italian server queue
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Miguel Angel Junquera
(@junqueraasecas) reported
@playnewworld Is it intended to solve the problems to enter the servers? Do you see normal paying for a game that we can play? Is a company like Amazon telling me that it cannot put more or better servers? 2 betas and the same problems from day 1
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Kodie Collings (KCG)
(@KODIECOLLINGS) reported
@playnewworld I queued for 5 minutes and played for 10 hours without a single disconnect. That's definitely a successful launch for an MMO in my opinion 🏆
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Merle Dixon
(@Merl_Dixon) reported
@playnewworld 240 in queue, disconection and 1471. Then 550 in queue, disconection and 3200. FIX YOUR ******* GAME.