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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Fish
(@S_M_Fish) reported
7.1 hrs playing @playnewworld just watching the queue ho down only to get kicked for connecting issues omg try yo sort this ASAP.
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eMortalitii
(@EMortalitii) reported
@playnewworld FIX EU'S SERVERS FFS
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Frost
(@Fr05t1998) reported
@playnewworld How can the launch be this bad after all those early access weekends? literally same problem them and you delayed the real launch just for it to happen again, now after sitting in an 8 hour qeue ive just gotton an error, AND CANT REFUND MY GAME NOW, THANKS.
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Callum Campbell
(@CallumC75277944) reported
@playnewworld Ive been playing for most off the day now but I got kicked off the game and I can now not get back on the EU server is this a know problem or something?
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Em.
(@Mod22x) reported
@playnewworld i have an issue i created two characters in eu servers and they disappeared and when i try to create a new one it says that i have reached the maximum character but there is no character shown in the screen, can you please fix this ?
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
One advantage to the @playnewworld queue times is you can get all the @Twitch drops before getting in lol. Pffft ten hour wait, no problem cause you will have those nice skins from the drops lol
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Berkay Elçin
(@beLcn0) reported
@playnewworld @playnewworld @mm_loginservices_InternalServerErrorExpception Problem Help Mee !
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Satoshi
(@NwSatoshi) reported
@playnewworld Was in the queue for 10 hours...Now I can`t even enter the game. Here is the error: @mm_authresult_
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PeddlerFain
(@FainPeddler) reported
@playnewworld The journey involved lots of ****!! Now it involves staring at a broken login screen on our EU server 😢 😭
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Leon Hayes ✗
(@Leezus_DAT) reported
@playnewworld yoo can you make it if we lag out due to your servers that we don’t have to reque?! Like…
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Marco
(@Marco45697931) reported
@playnewworld Error log in error log in cmon
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Chris J
(@fragger224) reported
@playnewworld are login servers down or... ?
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McB33ZY 🇺🇸🇩🇪
(@B33ZYgamer) reported
@JamesPeters98 @playnewworld absolutely ludicrous !Got the same error message after trying to login to a 14,3 K+ Queue. Things went smooth until around 12,1K. I get the same message. I mean what the hell is going on? Tryin to tell us a multibillion $ company isnt capable of providing adequate server cap?SMFH
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scootrex
(@mr_scratch0) reported
@playnewworld Been in queue for 3 hours, with a lot of errors, so I have to go back into queue, and now I have "No world available" Jesus, fix it quick. 40 bucks for "Queue simulator 2021"
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lolle5pop
(@lolle5pop) reported
@playnewworld fix your ******* servers
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Mark Robin
(@Magnetron00) reported
@Osxgeekgirl @playnewworld The New World social media guy doesn't even know what is going on. Let me help you instead. It seems that the Login servers are down for EU, this means the game cannot log your characters or worlds in. Your character is fine, they just need to restart the login server. 😌
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二コラス♪Nicolas
(@Neeravin) reported
@MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..
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Peter Gottlieb
(@PG4m3er) reported
hey @playnewworld, how about an update about your bloody login servers?
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld EU Central Login is dead.
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MrSnowBall
(@fascinerendste) reported
@playnewworld I got loginservices error "mm_loginservices_InternalServerErrorException". Im from EU
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Snigel
(@sniglenn) reported
@playnewworld Did you learn AWS server scaling? Also, the login-server has been down for 30 min.
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DeadEye Dan
(@DeadEyeDanFB) reported
@playnewworld @FelixScollen You have 30+ EU servers with a cap of 2000 = 60k and 125k in Ques, it should be the other way round. Ive been looking at a cart for Over 5hrs, with constant errors. Sort your game out!!
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john luton
(@john_chipz) reported
@playnewworld what is currently going on. Constantly getting @mm_loginservices_internalservererrorexception or i got theis and now i have the @mm_authresult_ This appears only when I try and login to the EU servers (EU player here).
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld IS THE EU CENTRAL SERVERS DOWN? I cant connect.
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Venomspawn
(@Venomspawn1) reported
@playnewworld @ochapeieiro Did you take down the EU login server?
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Pierdomenico Zambelli
(@PdZambelli) reported
@playnewworld Seems like NO WORLD is avaiable in EU Central, due to internal server error, investigate it pls
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Divan
(@Divan_Vorster) reported
@playnewworld Any news on us not being able to queue for EU Central servers? We keep getting errors...
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David
(@David_MeteoraDS) reported
@playnewworld So I was in the queue for 4 hours then I got an error around position 20 in queue. Just wonderful
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Ryan Taplin
(@ryan_taplin1209) reported
@playnewworld EU login servers down, any eta?
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The Lad
(@EnjeruShiretsun) reported
@playnewworld @mm_authresult_Http_Error_Response_Code Can you fix this error please?????????