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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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I Only Care About Phonk
(@Phonkismylife) reported
@playnewworld 10th time in a row I’ve gotten timed out from the queue at 1. Either fix my issue, or give me a refund
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Chop
(@Chawwpy) reported
@playnewworld Server issues still happening?
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Babadykek
(@Miguel06707782) reported
@Pineaqples @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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Julian
(@ImJulianPerry) reported
@playnewworld What is being done about 'wall runners' who stay afk for long periods of time to avoid the queue? This makes the problem so much worse for people like me on high pop servers (El Dorado) waiting for many hours to login. I still can't play the game on my desired server.
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Deadlyrock
(@Deadlyrockk) reported
@playnewworld I SPENT $40 BUCKS ON THIS AND I CAN'T EVEN PLAY WITH MY FRIENDS.. FIX THE SERVER SO I CAN JOIN PLEASE THANK YOU!
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Tyler
(@_Cawww) reported
@playnewworld fix the dungeons they are so bad and laggy
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GreyBeard71_TTV
(@rockmonster685) reported
Absolutely love @playnewworld but I feel like the wait times are outrageous. So until they fix the wait time I'm going back to @PlayApex. Breaks my heart but I don't have 3-4 hours to wait.
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Max Richards
(@maxsonrichards) reported
@Vashtiian @TipsOutBaby @playnewworld That turned out to be an EVGA issue. The problem was poor craftsmanship in their cards. But if you’re scared, just limit max frames in your GPU’s software.
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Matt | Kelarax
(@K3L4R4X) reported
Do I play @playnewworld? I used to play WoW. I like how this game doesn't have a subscription service. Also, it would be a good game to play when I don't want to play Destiny or Fortnite.
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Dhafer
(@Zenoxaf) reported
@playnewworld we need a DPS meeter, and fix the UI, we need to see chat at all times and give players a symbol to know their spec in a group
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benguest
(@totalylegitboyo) reported
@playnewworld there is harsh server lag on US West lardanes especially in expeditions making it pretty much in playable and halting main story progress are you already looking into this when will there be a fix ? Please respond
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HorseRadish
(@Generic_Title1) reported
@playnewworld There should be some kind of crash protection on your game. Maybe when a person leaves without using menus, server holds their place for a minute to give them a chance to relog. My game crashed after sitting in queue for 2 hours and now i'm back at over 1000 queue
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Kevin
(@iPuresavage_) reported
@playnewworld Want to fix the expeditions? You get his like 1-2 seconds before the animations even happen? Tested in Armine AND Starstone
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David Coulson
(@ItzDoodles) reported
@playnewworld Great to see, but you need to focus on making sure people aren't waiting 1-3 hours to get into a server. If ques weren't an issue people wouldn't AFK exploit
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Babadykek
(@Miguel06707782) reported
@playnewworld @Zaccharyo Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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Udc plays
(@UdcPlays) reported
@playnewworld Bruh 800 persons Dced on El Dorado, Got into que and another 100 Dced at once and watched the que jump, I their a problem with the servers going on?
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Emily
(@ZeeonLight) reported
@playnewworld our server (Aukumea) has been experiencing extreme desync and lag ONLY within the excavations. both armine and starstone. is this a known issue?
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xNavz | RG
(@xNavz) reported
Alright @playnewworld I’m back with some more waiting in queue ideas. Your quests HUB keeps disappearing so can you please fix that issue. Also, Auto-Run keeps glitching so I have a cut the tree one time to get it back. Thank you I’ll be back later
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Naveen Sodem
(@nisar_naveen) reported
@getvindictive @playnewworld In the login queue. Sometimes I wonder if that is the actual game 😈
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Urban
(@Urban_struggle) reported
Add a Grace period for DC @playnewworld please. It's a absolutely heart breaking experience to have a random internet crash completely kill your fun that you waited in a 2k queue for. If I wasn't a high lvl I would change servers.
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Jimmy Bellinger
(@JimmyBellinger) reported
@playnewworld fix your influence exploit. It’s ruining your game!
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Babadykek
(@Miguel06707782) reported
Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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SgtDark
(@dark_sgt) reported
@RealHecsit @playnewworld I feel your pain man @playnewworld you guys have to fix this ASAP.
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Annabelle
(@WalnutBunny) reported
@MJColeman_3394 @playnewworld @R4YVEN_ Furthermore, if you were planning on limiting the servers to 2k active players, you shouldn't have let >10k players make characters on one server, since that just compounds the timing issue.
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Brandon Ortiz
(@bortiz328) reported
@playnewworld the amrine expedition is so broken is there a fix yet
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Babadykek
(@Miguel06707782) reported
@playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you
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Timothy John Thomas
(@TimothyJohnTho2) reported
@playnewworld Locking out the servers was a Terrible fix to the situation. I have friends who couldn't play during the week due to real life responsibilities and now can't join my server to play. And the answer that this is temporary is a Terrible response. MMOs suck without your friends.
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KingCondor
(@KingCondor69) reported
@gazda_ray @playnewworld @LemmyBravo this problem will no longer exist in like 2 weeks time, just chill out
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Duckieslap
(@duckieslap) reported
@L337Lauren @playnewworld @amazon I've been playing on Ceryneia and had no issues, sorry you're having so many problems!
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Jackko
(@Offical_Jackko) reported
@playnewworld yoo your game is lagging like ***. cmon fix it!!!