New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/17/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • traveaso32 Travis Warley | Photography (@traveaso32) reported

    @edgonti @playnewworld Yup same as well. I only get disconnect after trying to buy/sell/trade

  • odiesel3 odiesel (@odiesel3) reported

    @playnewworld My tier 1 staff still does not work ?? when are you going to fix it

  • danieloclay danieloclay (@danieloclay) reported

    @playnewworld When are you guys going to fix the faction token bug? Being capped at 25k while being max ranked is kind of crap

  • ZybakTV Zybak 🇺🇸 (@ZybakTV) reported

    @TrueNorthMoose_ @playnewworld Also having this issue. You aren't alone 😫

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • SolaceForsaken Kat (@SolaceForsaken) reported

    @playnewworld Character_Persist_Error sucks. FIX PLZ

  • squixxie squixxie (@squixxie) reported

    @playnewworld Now it's telling me that I can't login because the world is under maintenance while my friends are still playing the the same server... @playnewworld

  • BeardedOne19 Donnie (BeardedOne) (@BeardedOne19) reported

    @playnewworld did a server transfer and played for about 2 hours, ran a dungeon, and farmed some materials. Then I got a Player Error and I'm back in the same place and inventory I had when I transferred. Even lost the weapon mastery I had gained.

  • Wolfremmi Samayō ōkami (@Wolfremmi) reported

    @savag3calib3r @playnewworld Maybe you should check that it is only the 3000er Series. The 2000er Series is still working fine without any Problems at all. Also i said that the new AMD Cards also have the Problem. Still interesting that only the new ones have Problems ;)

  • whereismathew Mathew (@whereismathew) reported

    @lizz_sup @playnewworld Yeah like 20 times but that’s ok cause I am really addicted to this game hope they fix it soon

  • killAlot_TV killAlot (@killAlot_TV) reported

    @PyroWolfNation @playnewworld Two my issue too, epic fail by new world

  • brainstorm_gg Chris Miller (@brainstorm_gg) reported

    @playnewworld no heads up that the world is closing to fix. I was 20 mins into depths now I'm screwed? Real nice

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • ELInk_ Eric (@ELInk_) reported

    @playnewworld Please fix the ice storm

  • AllscTWhite Allsc Thunder White (@AllscTWhite) reported

    @TrueNorthMoose_ @playnewworld This is an error from their server!!! Notify them at New World Forum so that they can help you!!!

  • DeChemicah DeChemicah (@DeChemicah) reported

    @playnewworld fix your ******* wars or disable it in the meantime. Its utter bullshit to lose a territory with little to no control over it happening when the servers cant handle everything going on bc of exploitation.

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • GoFuckY65385572 Go **** Yourself (@GoFuckY65385572) reported

    @playnewworld thanks now can you guys figure out how to balance stack damage the fire staff flamethrower is broken as **** since your wars still desync to all hell. Pretty much unplayable at this point.

  • betwixtthebuns BetwixtTheBuns (@betwixtthebuns) reported

    @JBJblaze @kfransan @playnewworld Do you think, perhaps, that it’s broken you can mass report whoever you want and get them banned before wars? Since I declared war on WW and next day ban? Do you think, perhaps?

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • malkaynz Malkay (@malkaynz) reported

    @RealRickBoone @playnewworld yup same problem ive had for about 6 hours now

  • jjmitch87 MitchtheSith (@jjmitch87) reported

    @playnewworld ever since the update today my game has crashed to desktop with no warnings or errors over a dozen times. drivers updated and ive never had problems before the update, what gives?

  • dannyderito David Mann (@dannyderito) reported

    @playnewworld You did so well with that! Please consider looking into next: • Broken economies due to gold deflation • Exploiting in war's • Weird tooltip bugs showing different item's icons (mostly after using trading posts) • Reworking healing (targeting/free cast/etc.)

  • PatienceOfLosh Losh (@PatienceOfLosh) reported

    @playnewworld I attempted to get resolution for an in game issue and was dismissed and told that NO information, support, or resolution was available. Amazon Games must not be working under the customer-centric Mission Statement!

  • AnytimeFitAus BLUEZ 🚀 (@AnytimeFitAus) reported

    I've got a perma on New World, no proof, with reason as Disruptive behaviour, then made new account only to get a 24 hr ban again for Abusive behavior yet - no swearing, and minimal **** talk and typing. New World report system and bans are a joke. Fix this. @playnewworld

  • SolaceForsaken Kat (@SolaceForsaken) reported

    @RealRickBoone @playnewworld My 3rd try ive sat and literally done nothing and still got disconnected. If my character is broken I will cry...

  • XDevilzRoseX DevilzRose (@XDevilzRoseX) reported

    @StickMayo @RealRickBoone @playnewworld i know, i took all my stuff out of auctions. the problem is i can't sell on my new server without crashing

  • JoshuaWarburto9 Joshua Warburton (@JoshuaWarburto9) reported

    @playnewworld Please issue more tokens I thought you get a token per character so I screwed my main over and now I can’t play with my friends on any character…

  • HorizonzTV horizon (@HorizonzTV) reported

    Please @playnewworld, fix the lag in wars I beg you. It literally shifts the tide of the battle so much.

  • Krhusherr Krusher (@Krhusherr) reported

    @_MissClick_ @leafy_mc @playnewworld If they added mounts the pvp aspect would be destroyed (its broken allready so it would make it worse rn) Imagine hitting a player thats on a horse with a warhammer. The intire spirit shring mechanic would be ignored cuz you have mounts so. I hope they dont add it.