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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TaxEvasion
(@oldguyonline) reported
@playnewworld Are the issues fixed with spam bots. Yesterday NA Ruach global chat was being botted by a lvl 1 player spamming pay x amount for 7k gold
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Salty Dalty
(@Dizzy_Lit) reported
@OhNoTyrone @playnewworld Still broken for me. Oh whale. I guess I can’t track my progress.
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld this game is now broken people lvl 200 skinning at lvl 20s in no time now all the leather they need for crafting armor skills and stuff
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cisco
(@glxse_) reported
@playnewworld Alt + F4 so I can login first (:
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Quinner
(@GodLikeQuinnDog) reported
@playnewworld Fix the dungeons lag
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Nicolás
(@Irishabledgamr) reported
@playnewworld Fix those queue times first
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Dikaiosune
(@Dikaiosune5) reported
@playnewworld Please implement a short grace period for people who crash to get back in game without going through the queue again! It sucks to wait for hours in a queue then crash then immediately be back in queue! Happened to me 4 times today!!!
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Josh parker
(@Joshparker612) reported
And I created a new character on a different server and it let me in without an issue.@playnewworld
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Kris🦇
(@KristenRaeTTV) reported
Hey @playnewworld I sat in queue for six hours today just to be given a pop up, "Failed to join login queue." Was forced to restart queue at around position 300 and joined back at 1850. Is there a way that I can uh... NOT sit in another 4-8 hour queue?
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Patrick Groves
(@nostaticzone) reported
@playnewworld Please fix “you are queuing for a starting area.” The starting area queue does not move. It’s broken.
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Bloomingroove
(@bloomingroove) reported
@playnewworld If you log to the menu the game shouldn't put you back in queue immediately. Sometimes my game bugs and I need to relog to fix it (like lights flashing or not being able to use a crafting station) and then you have to go through the whole queue again crazy.
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Kenyenke
(@TheKenyen) reported
@playnewworld Hey, just bought a house in Morningdale, but it was instantly locked cause I was due to pay taxes apparently, then when I tried to pay it it gave me an error message (something along the lines of "error occurred paying taxes"). Server is Aztlan.
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Rdub
(@RealRdub) reported
Got a connection error logging into @playnewworld. Completely erased any desire to play the game tonight and possibly all weekend.
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shiva snow
(@shivasnow) reported
@playnewworld Fix your ****** game can’t even finish a dungeon with a laggy gameplay
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NoobonicPlague
(@NoobonicP) reported
@playnewworld If you could get in Also WTH the new update 25 FPS and severe input lag.
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Michael
(@Gamernard) reported
@playnewworld No problem.
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Ben Weisss
(@EtheralPhoenix) reported
@playnewworld I've seen other tweets regarding the numerous issues going on in Aztlan right now but none of them mentioned that there was an apparent time skip 7 days into the future which may be the cause, hope you can fix whatever happened soon.
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Josh parker
(@Joshparker612) reported
And nothing has fixed it and I was able too make a new character and join a different world without an issue @playnewworld
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Jinkirin
(@JinkirinGaming) reported
@Zasstryn @playnewworld Auto run only delays the disconnect. It will still disconnect them after some time. A lot of us have been doing it while eating or pooping cus otherwise the default afk timer is too short lol
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Quinner
(@GodLikeQuinnDog) reported
@playnewworld Fix your dungeons lag
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Senya
(@Revenholm) reported
@playnewworld Problems of 2004-2005, a game from Amazon with such a huge budget and such problems, make goodies in the game at the expense of an apology for the players!
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MΛZZ
(@JonMarzorati) reported
@playnewworld first run with an orb I crash and rejoin into a 1000 player queue 🙄
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bruno etc
(@brunopo_) reported
@playnewworld my game is broken pls help me i'm stuck on queue position 1 :(
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld Economy is broken now people mAxed skinning in a hour and lvling up insanely fast
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Jacob 🥴
(@JLBanni) reported
@playnewworld Yeah Saturday we sit in que and Sunday we error out to start it all over again 👌🏻😬
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lDrezq
(@lDrezq) reported
@playnewworld Fix the dungeon lags
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Munk
(@BeatenMonkey) reported
@playnewworld Logged out near a starting area and cannot enter the normal que. you have to acknowledge this issue so it doesn’t happen to others.
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MoreReliq
(@jeffguthrie9901) reported
@playnewworld hey, sat in 3 ques tonight one was 950 players, one was 700 and the other was 300 and each time i got down to number 1 in line i got an error for unable to establish connection, you guys wanna fix this because i wasted all my night waiting to plau
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djooordh
(@djooordh) reported
Dear @playnewworld i love the game. But I, along with many others, don’t have 4+ hours a day to wait in queue to play. Your solution of “play on another server” is the opposite of useful because i don’t want to start all over with a new company. Please fix this. Signed, everyone.
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Vasku
(@vaskumer) reported
@playnewworld I cant because the game is gonna burn my pc, fix it please