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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Michael
(@TheNeighSayer) reported
@leeparkinson3 @playnewworld It’ll get better I’m sure. First few days have been pretty rough. Problem is, once you join a server you can’t move your character off it onto a different server so if your server is full you’ve no choice but to wait.
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Ninja Sakura
(@1337NinjaSakura) reported
@playnewworld My problem is a high pop server. Too many kids running autohotkey macros to spam picking up water or afking in town so they stay logged in. EU Server Metsola needs a higher capactiy ASAP. Took 30mins to go from 500 to 400 in queue.
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dzygis
(@dzigimenas) reported
@playnewworld You must fix these issues.Igot dc'ed today for literally 30 seconds and now in order to reconnect - i have to wait in queue(1400 position).Other times the quests, auto run, map bugs out and is unusable, in order to fix it and play the game you must restart.And wait in q again:)..
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❌att Stewart
(@altobuck) reported
@playnewworld Nothing like buying a game and never being able to play it due to some error! 🖕🖕
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Aroc
(@arocafella) reported
@knobby68 @playnewworld I’m thinking it has to be an issue with purchased copies on release day. Because your right they should’ve known. Hell I bought the game twice prior, months before release and only bought it the night before to preload. Did not know I’d like it this much
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld I'm getting lag detected like ever 10 minutes and it kicks me out. any idea why?? I'm not running any downloads or anything
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Kazh_BBC
(@KazhBBC) reported
@playnewworld Im happy to see communication from you, you should also look at the stability when queuing, errors, crashes, that the game closes without throwing an error, that is also a problem
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NyanKafe
(@NyanKafe1128) reported
@playnewworld Just a really needed quality of life change. If I get a fatal error causing the game to crash I should be first back in queue. I did not logout, I did not want to leave the game but now I’m sitting in queue while everyone is waiting on me.
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Dracilio
(@Dracilio) reported
@playnewworld @Chadesh It's not allowed but your servers are the fault. We don't need to go to these measures to ensure we can play the game in our free time and then possibly get penalised for it?? Fix your crap then maybe you won't have to address this
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Jaithorn
(@ttvfail) reported
@playnewworld #NewWorldMMO #NewWorldgame Grumbled Not Rumbled is recruiting marauders on the Dry Tree EU server. Server issues are much better now. It's a fairly chill and low populated server too
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Ole Soljerr
(@123sigve123) reported
@playnewworld Please fix respawn when pvp. You dont get credited xp if the person you kill just spam respawn. Add a 5 second timer or something idk just please.
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Rod
(@ElGranJoe2) reported
@FMVipera @playnewworld It’s fricking amazon, the owners of AWS. They’ll fix it out. Trust me
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ddipsyy
(@ddipsyy_) reported
@Halt_Yipp @playnewworld The only true problem I can think abt rn is q times, im on the El Dorado server with 1500 player queues, getting in in about 30 mins. They are doing extremely well.
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TheMaleNurseLive
(@MaleNurseLive) reported
@playnewworld im lagging so much, anyone else the same? playing on high server
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Mitch
(@mitcheIlWL) reported
@playnewworld CHARACTER QUEUE SCREEN KEEPS CHANGING CHARACTERS FOR NO REASON - THIS IS MAKING PEOPLE BELIEVE THE WRONG CHARACTER IS IN QUEUE - MAKING THEM BREAK QUEUE EARLY UNNECCESARILY TO FIX IT - NOTHING CAN FIX IT EXCEPT YOU THOUGH. COME CORRECT.
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.
(@goodboykola) reported
@playnewworld guys please fix this bug where bers spawn so fast people are abusing it u get 88xp every kill
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Tentacle Maiden 촉수 처녀
(@_tentaclemaiden) reported
@TheNeighSayer @playnewworld You literally just need to click ok when the error comes up and leave it for ten seconds and it puts you back into the queue at the place you left....
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TheMaleNurseLive
(@MaleNurseLive) reported
@playnewworld i can barely move, LAG DETECTED
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D.Zhang #BlackLivesMatter #StopAsianHate Free 🇵🇸
(@deeyeezhang) reported
@Jack_J0n3s @playnewworld I’ve never had anything regarding to server lag too! Just the wait time gets longer in the afternoons when people got back from school or off work. Amazing game always itching to get back to it!
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Alex
(@SmellMyGunz) reported
@playnewworld The problem isn't starting but stopping.
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Fiddlez
(@Getafyx) reported
@iThrowTrainz @playnewworld I would have transfered off at the first sign of a large queue....oh wait I did and have no queue and no lag...gg
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Warfyre
(@Warfyre86) reported
@Koolyck @playnewworld You need to update graphics drivers, I had that issue too before I updated.
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Fiddlez
(@Getafyx) reported
@playnewworld UI issues like hotbars disappearing keeps happening. Have to open inventory to fix it. FYI
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Lady T Storm
(@ladytstorm_) reported
@Halt_Yipp @playnewworld 100% disagree. This is the first game i had to wait in queue but it is so worth it that it didn't bother me. Especially since they have been doing a lot behind the scenes to fix the issues
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Ti Tek
(@Titekus) reported
@playnewworld New Error : @ mm_loginservices_ExpiredTokenException... And no way to be in the queue since then.... :/ insaneeeeee...
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Florian Huwer
(@Sirius_Bond) reported
@playnewworld i´m stuck on position 11 on the waiting qeue for the start area for over 1 hour now....its getting more and more frustrating! i see streamers open their games and hop in instandly...why always streamers? why not the normal folk...fix it PLEASE!
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Kakuja
(@NicoKakuja) reported
@playnewworld Iam getting on my server np but after 5min it say you cant play any longer because of lag and i have 13ms like what its going like that since yesterday on lunch day it worked fine for me
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NorthLight
(@NorthLight19) reported
@playnewworld Can toy already fix the login issue? This is literally impossible, today I tried to join Annwyn from 8AM CEST, with the technical works, I was about to be logged in. BUT THEN RECIEVE THE THE ERROR AND DISSCONNECT. Who made a decision that 2000 cap is enough for AAA?
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Gary Langfield
(@Gplangfield) reported
@playnewworld I got to 100 in queue and it keep disconnecting saying the login service isn’t available for EU?
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SungJinWoo
(@SoloLevelerWoo) reported
@playnewworld I think you should consider some kind of Crash protection for players as I sat through the log in queue then crashed due to a bug and now im back in the queue