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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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gUdUoficial
(@gUdU_Oficial) reported
@playnewworld you need to fix the firestaff and ice gauntlet hitbox, and also take the mana cost of skills, because all weapons cost nothing, so mages get nerfed during combat, i tested this yesterday and found it very bad mainly because melee weapons are only giving mini stuns with normal att
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Łukasz
(@LuKi965) reported
@playnewworld Have you ever considered using unique ID's for character names system? This way everyone could have desired name for their character without issues. Like Disord ID's, in ex. Test#0001 (ID hidden) etc.
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Steve N
(@stevenicholls) reported
@playnewworld @amazongames You need to delay until next year - the game is nowhere near ready. Sad to see it in this state but you need to get the core problems fixed else the game will die fast. Push back, knuckle down and fix it. Lost Ark can tide people over.
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wastedblood
(@CamarenaYuliano) reported
@playnewworld The only good thing new world had was pvp now they screwed the up I hope they fix before lunch
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DrSpaceman
(@DrSpacemanGames) reported
@TheShadowGrimm @amazonluna @playnewworld My computer did crash mid stream once, but I manage. Upgrading my GPU wouldn't hurt.
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Kyle Allison
(@Spudd710) reported
Prwtty sure new world is still trying to bake my pc they need to fix the cpu issues for sure. @playnewworld
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BriAnna Lorenzini
(@BriAnnaL1993) reported
@Rompelsteelakin @playnewworld Sounds like you didn't cap your frames. This was a problem when the closed Beta released
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Scott Cee
(@scchristopher77) reported
@Rompelsteelakin @playnewworld The issue is actually with the NVIDIA drivers not the game. Amazon posted several notices telling people to cap their FPS to avoid this.
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Scott Cee
(@scchristopher77) reported
@Genevacomplex @Rompelsteelakin @playnewworld I have the ASUS 3080 with no issues but I also turned on the FPS cap in the game.
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Don
(@landdon) reported
@playnewworld Pvp scaling is horrid. Frame drops are worse. You need another delay to fix these things
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Henrique Faitta Chitolina
(@hnrqfaitta) reported
I was playing on "Ilheus dos Sabres" when I got 400+ ping. But now that I'm at "Queda Eterna" I'm not having latency issues anymore. @playnewworld
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Flux
(@heyitsflux) reported
@playnewworld you're probably aware but I'm getting majorrrr audio issues when using ice gauntlet. Anyone else?
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FinsonTinker
(@FinsonTinker) reported
@playnewworld there's a bug where the fallen soulwarden gets stuck while retreating please fix xoxo
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Nadalina
(@NadaOverbeeke) reported
@Glitch09UK @playnewworld That is way too much trouble for an mmo :D
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Sipot
(@akunakambiltahu) reported
Man, reading all these forum post about PvP scaling for @playnewworld makes me hope that the devs can fix this problem. Good luck in meeting the middle point for both who wants CBT pvp scaling and new pvp scaling.
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CutiePetutie
(@TheCutiePetutie) reported
So far with Open beta, I haven't had any complaints. Other than seeing monsters glitched through things, something small they could fix with patches but stability has been a lot better than Closed beta. Don't want to see another delay BUT others are complaining so #PlayNewWorld
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Kevin
(@_keviiii) reported
@playnewworld still no fix for the lvl 10 Main Quest Encroaching Darkness, after houndreds of forum posts. Kinda sucks that u can't even get past that in the Beta to test more stuff.
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Jered Deadlyshot
(@Deadlyshot16) reported
I really hope @playnewworld can fix the glitch with people having pvp always on while in a city. Just had a noob with a musket sit on top of the fence inside windsward shooting at all pvp flagged players outside.
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CutiePetutie
(@TheCutiePetutie) reported
@jumpwithbunny @playnewworld I would like this too, however I assume its the way it is for balance. Because so many people at the same starting area, would probably cause issues I assume.
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enigma
(@enigmazero_au) reported
@playnewworld 1 frame isn't the issue. trying to hold 60fps is
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Slyeb ⚔️
(@RealSlyeb) reported
@5chmorgus @playnewworld Do you lock your fps to 60? Running a i7 with 3080 so yh the issue is not on my side i guess. Closed beta was better performance wise
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M0nsterorc
(@M0nsterorc) reported
@MelroseeVT @playnewworld I had the same problem all day yesterday…. I just abandoned it … I’ve read a few of the quest are bugged
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Nasser Alawairdy
(@Nasser_cz) reported
@playnewworld can you fix ezra the forgemaster on hellhiem server. He has been stuck for 6 hours
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JENNY' 🍌
(@jennypunkt) reported
@playnewworld Also, get a better customer service cause yours sucks. Thanks bye.
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Steve N
(@stevenicholls) reported
@playnewworld @tomegatherion01 Is it still going to release this year? you have many issues including duplication bugs - very core problems.
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TickleSlip
(@Tickl3Slip) reported
@bananawes @playnewworld Sounds like the golden years in WoW. Outside cities, no problems. Inside cities, re-runs of bionic man.
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Jose Luis
(@Buxeri) reported
@playnewworld Ezra and kisare are buged again can you fix it please ?????? Server Kor
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JROC
(@JROCCthaGreat) reported
@DonTheCrownTV @hs_drain @playnewworld The problem is the much higher lvl characters doing the same things you're doing. At lvl 20 I could kill 5 lvl 15's, solo.
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🐁🇭🇲 venus 🇯🇵🐀
(@venuslovesrats) reported
@playnewworld there was an audio glitch where the sounds started overlapping into a big fart 😔
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p s y
(@PsyGigante) reported
@playnewworld @xLucirius @playnewworld fix the ******* battle roll. its bug every 10 min forcing ppl to restart the game