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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Beneville
(@Brandalorian3) reported
@playnewworld hey! Just wanted to let you know me and my buddy can’t login at all, and when we do get in, it kicks us back to the menu on PlayStation! All other games working fine. Needs a fix.
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Anti-****** Gamer
(@SrcasticGamer) reported
@playnewworld Hey guys would you please fix the PS5 Fast Travel Bug? It is annoying and really breaks the total immersion of the game. You want to grow your base, start fixing the bugs. This needs to play flawless. Next, FIX all the STUPID DEI in your game as well. It looks and sounds CRINGE
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TanethFPS
(@TanethFps) reported
@playnewworld @playnewworld FYI: People, or should I say, griefers or botters (mostly foreigners because they speak Thai) are ruining this game's expeditions. Once you queue into a random expedition and get inside they immediately kick you from the group. No reason or motive given. I've seen this a couple of times, not only in expeds but raids too. The part that bothers me is that I get hit with a deserter penalty for doing absolutely nothing other than playing the game and its becoming more frequent. I work early so I don't have much time to sit around waiting on multiple penalty timers to play the game when I come home. Please adress the issue promptly or I might have to look for another game that doesn't have this concerning issue. Good day!
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AMGLoco
(@AmgLoco) reported
@playnewworld Hey fix your ****** game Market no worky
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Salosan
(@saalosan) reported
@kathykoe_ @playnewworld AGS @playnewworld and their useless anticheat pseudo detector banning people for no reason? Who will say it? FIX UR CRAP AGS and stop blocking people who actually do something for your full of bugs game. Should we remember your last crap Nvidia mistake with tons of auto bans?
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Brenden Self
(@Bfles) reported
@playnewworld @playnewworld I have been recently playing more in prep for season 10 and haven't had any problems but yesterday I downloaded lumina stream to control lights and now I got banned for having a cheat program. This is the only thing I've changed in the past month. Is this the reason
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Skurny
(@Skurnickles) reported
@playnewworld Im calling it now. They move it 20 days forward then delay it 30 days due to issues.
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Cactus Pete
(@_RealCactusPete) reported
@F__47__ @playnewworld Issues also with being able to back out if certain screens and then have to restart.
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Erik Gonzalez
(@gonzo3554) reported
@playnewworld @PlayStation are y’all having issues my group and I keep getting kicked with a PlayStation network issue only happens when trying to play this game though…..
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Iconoclastastic
(@drfishtaco) reported
@playnewworld The PS5 patch didn’t fix the game crashing issue
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Bryan
(@whotftookbryan) reported
@TanethFps @NWGameStatus @playnewworld Heard a gold dupe glitch was found. Ebonscale TP “works” but you risk not getting the item but still pay the gold so I wouldn’t bother.
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Rafał
(@Rafal5pl) reported
@NWGameStatus @playnewworld The factory is still not working Server Nysa Character name Rafal Gibas Date 15.08.2025
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Chris Miller
(@brainstorm_gg) reported
@playnewworld HealerPR it really shows ya how broken they are.
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GrubyJoint
(@KosmatyGiibon) reported
@NWGameStatus @playnewworld Market is not working a few days
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@Nate The Great
(@Lawson93gaming) reported
@playnewworld Instead of doing events how about you all fix the damn servers ffs. All you see is lopsided factions that control 90% of territories. The servers are laggy as hell and the nerfs you all do on weapons does not actually balance it.
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Sebastian
(@s_dragnov) reported
@amazongames @playnewworld Fix your **** *** game. What kind of fentanyl are you people smoking? Stop pay walling your community out of the end game content and mounts behind a $30 DLC. If yall can somehow manage to do that, me and many more players will return to the game.
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Anti-****** Gamer
(@SrcasticGamer) reported
@playnewworld Hey guys, Why does the game KICKS YOU OUT when you are in the Market? This is EXTREMELY ANNOYING specially when you are looking for stuff. Same with Fishing. Would you please FIX that? It is just stupid for you to do that!
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Astro le petit robot
(@Nicolas88339612) reported
@playnewworld @amazongames Need new european server cause they are totally full and overfarmed, and i'tired to wait 7 seconds for teleport or 3 sec for the horse. Good game if you fix this and shop so overpriced i don't buy at this price
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Johnny Rico
(@JohnnyRico87) reported
@playnewworld Wish I could log into my character after having to rename him. I keep getting a request id error and I reached out to customer support and it’s been days since they originally responded to me. 200+ hours in and max character. Not happy
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Anti-****** Gamer
(@SrcasticGamer) reported
@playnewworld Hey guys, Why does the game KICKS YOU OUT when you are in the Market? This is EXTREMELY ANNOYING specially when you are looking for stuff. Same with Fishing. Would you please FIX that? It is just stupid for you to do that!
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Emircan Ergin
(@EmircanErgin) reported
I can't see "Relentless" artifact's upgrade option at Gypsum Kiln. Other artifacts are working as intended. Same issue before and after maintenance. I do verified game files etc too. Nothing fixes it. @playnewworld @NWGameStatus
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Astro le petit robot
(@Nicolas88339612) reported
@playnewworld @amazongames Thank you if you fix all the non sense problem that i listed
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Austin 3:16
(@F__47__) reported
@playnewworld Tell the devs to fix the ps5 issues. Can't stay logged into the game.
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Anti-****** Gamer
(@SrcasticGamer) reported
@NWGameStatus @playnewworld Is anyone else having issue on PS5 getting disconnected from the game all the time? Started happening today, and it is annoying. I get on and 10 minutes later I am disconnected.
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Oreo
(@MaleOreo) reported
@dev_katyk @playnewworld @NWGameStatus My main character in New World is constantly disconnecting from the server but alt characters are fine. My main also makes my pc lag out, again my alt characters do not and play smoothly. 1/2
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Rafał
(@Rafal5pl) reported
@NWGameStatus @playnewworld The factory is still not working!!!
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Night Owl
(@MicahGreaney) reported
@playnewworld Not in Aeternum. Since the economy was ruined, and nothing was done to fix it, fishing is a waste of time & one of the least RoI activities in the game.
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Snack Cake The OG
(@SnackCakeTheOG) reported
@playnewworld Thought y'all were supposed to have addressed the issues with the Trading Post? Cause uh....it's still broken.
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Filipe Santos
(@FilipeLSantos50) reported
@playnewworld Juts now I was playing on the 3v3 arena, and that stupid artifact phoenix killed me inside the pit before the battle started, and after a few seconds it kicked me out saying I was afk, I even got 30 min suspension. Go fix your game!
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Csorbz
(@csorbz) reported
@playnewworld your game keeps ******* crashing FIX IT