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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lucifuriuz
(@Lucifuriuz) reported
@djexperia @playnewworld At least yours is just getting lagged/frozen, ours have been actively using the invulnerability glitch to stand on points as well.
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🐏🌸Asumai 🌸🐏(V-Tuber Soon)
(@AsumaiVT) reported
@pablaslt @playnewworld @CaMaKStream They only said they are working on it. Where is the actual "we have found the issues and fixed it so it wont happen again".
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream And on top of that lag exploits and windowed mode exploits ruining wars. Nice jack o lanterns tho. We need thanksgiving decor next. The fixes can wait
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Shawlky_
(@Pz57050) reported
@playnewworld @PlaynewworldFR Got a ban because i disturbed a guy using a glitch with oricalcum, i asked for unban, hope you can do something because 48h is far too long for this. I'm trying to get the game healthy. And after 3 days he still on the spot.
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Misterh1pster ★
(@misterh1pster) reported
@playnewworld @EmilEntenburg To feel that we should be able to MIGRATE with our friends. Stop sharing **** and solve problems. Im thinking about asking for refund.
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OblivionYMD
(@deleteduser83) reported
@playnewworld @CaMaKStream You need to disable Wars until you can correctly fix the invulnerability exploit AND the ice gauntlet aoe lag/crash exploit. Yes they are exploits based on the intent of players in wars taking territories they dont deserve to have this ruining the game for companies who try. NOW
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Pwn1
(@Pwn114) reported
@playnewworld @CaMaKStream Fix gold exploid and give us finally the transfer back. People leaving your game already. Please dont kill your game.
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ZomG
(@Bratigepfanne) reported
@AMZNGameStudios @playnewworld I bought this game yesterday and played it for the first time and also got banned for 24h for the first time for literally nothing and I’m shocked cuz I did nothing just played the game xD like wtf is wrong with you? They don’t even fix that or the support isn’t even reacting
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Michael.B
(@TheGamingChimp) reported
@playnewworld @CaMaKStream You guys should make sure to fix the on going bugs that you said you will be fixing for the past 3 weeks.
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BlizzardDXB
(@BlizzardDxb) reported
@playnewworld Please fix the fishing hotspots, where it used to say "Landed on hotspot" in green, as it doesn't say that anymore after your latest patch. It might be a very simple thing, but it is important to me. Thank you so much for all of the efforts and the support.
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Zion
(@AusBenji) reported
@playnewworld Yo dudes, where has Arugal gone? "connection error "@mm_connerr_rep_timeout" is the error
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matt
(@niceballistics) reported
@virtuosgames @AMZNGameStudios @playnewworld Weird request guys, but any chance you could send out a quick patch to fix the B to confirm A to cancel menu buttons in Dark Souls Switch? I went to play it recently, but then remembered why I had to stop playing it in the first place...
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream Combat and weapons dont matter when the game is this bugged. Broken faction cap points (cant save enough to buy end game gear), broken combat values (Str bugs out over 250, different hp values for same Con stat), false gear stats (so many bugs with stat values its insane).
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Da Great Denaari
(@DenaariDaGreat) reported
@playnewworld you customer service about these issues was extremely rude, then they offered to call me and the rep who called me had no idea what New World even was. This is insanity.
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Srom
(@SromGaming) reported
Hey @playnewworld any chance you guys going to fix the Steam achievements? Mine won’t work and I’ve got a lot.
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Billidan Stormrage
(@Tzeriel) reported
@playnewworld @CaMaKStream Your game is a broken scam. It was thrown together with the utmost disrespect for the players. Take the entire thing offline for a month and fix it.
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ElevenSenses
(@SensesEleven) reported
@Rindel_keep @playnewworld @CaMaKStream *calls devs lazy but has no clue about anything related to game design* Did you think there is a LAG ON/OFF switch they go and flip?
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🌟McDubbzy
(@TDubzTV) reported
@playnewworld -- Got to do something about these in-game bots and people glitch leveling, etc. You got people JUST STARTING the damn game, that don't even know how to NAVIGATE their Inventories, at level 60 with End Game gear... Come on dudes... FFS
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Rondwa
(@dwaronn) reported
@playnewworld @CaMaKStream stfu and fix your game its full of bugs
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Rias
(@Riasxv) reported
@playnewworld @CaMaKStream Fix malevolence
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Zep
(@z3py_) reported
@playnewworld So when will @amazongames start caring for their players playing New World from regions with near unplayable lag? We need SEA, Asian and other servers so we could stop playing a choppy game. I know thousands are feeling less enthusiastic about the game by the day.
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🐼 TamborinePanda 🐼
(@tamborinepanda) reported
@playnewworld @CaMaKStream Can we get any communication on anything thats currently broken or bugged? Day 5 and no ETA on server transfers, outpost rush, lvl65 portal rewards. Ur communication with ur users is abysmal right now.
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Veith
(@veidoe) reported
@playnewworld when are you guys fix the selfless nature main quest step with the well guardian???? Bc no one can actualy join bc you actualy need the quest to get in!!
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butti
(@butterbombe) reported
@playnewworld @EmilEntenburg Would love to if you could communicate about the server transfer. no update since you took it down. Not even sure if you guys are still trying to fix it because there is nothing
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iiBrutalzKM
(@iiBrutalzKM) reported
@playnewworld I play on the Eden server on New world and my characters are not loading and it says connection error everytime I try too select the character. I've redownloaded the game and restarted it multiple times but it still doesn't seem too load we need a fix ASAP.
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HQ
(@HQ84856403) reported
@4amLonely @CalamitousInt @playnewworld "the problem is not the game, but we will still fully refund the cost of new gpus to players who got theirs explode when playing new world" that statement? nothing sounds fishy in it?
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Corey Smith
(@Csmith1844) reported
@playnewworld @CaMaKStream Fix your ******** game
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Hilary Mason
(@itshilarymason) reported
@mats_karlsson @Gothalion @playnewworld Thing is like... the game isn't going anywhere, you know? So while the sting of zone loss is real, it's not forever. They'll fix the lag, they'll fix the exploits, everyone will get better at PVP... You'll get it back!
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frank benjamim
(@benjamim_frank) reported
@Cameron68339230 @playnewworld had similar issues contacting support but nothing changed until my cousin recommended (drewtoolz) on IG they got my account unbanned and recovered at thesame time ✅💯🙌🏽
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Lucinda Adamson
(@Lulupie92) reported
@playnewworld maybe fix the uninitializing achievements/titles bug too