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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Majestic Gaming
(@DigitalXMarine) reported
@DeltaDontSwim @playnewworld I just started playing the game and at first I wasn’t having issues. Then last night I hit a queue like that and just logged off to play something else. I’ve been enjoying it so far but not sitting through that. To much good stuff to be playing
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Rocknbeers_
(@Rocknbeers_) reported
from
Sydney, State of New South Wales
@playnewworld Hi team, thanks for the efforts but the lag is turning unbearable. Not sure if increasing pop helps, rather have another sv (Australia region) even if it means having to merge again in the future in case pops go down (hopefully not)
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EastcoastScott
(@Eastcoast_Scott) reported
@huge_mclarge @playnewworld 2/2 I have seen this happen in WOW. Over populated servers urged to transfer, and after voluntary paid transfers do not fix it, promotional transfers conditional on server population were offered, but only from over-populated to under-populated specific servers.
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rslPadawanRunner
(@RslRunner) reported
@playnewworld Solve problem on Nysa. Cant play the game since one week. Im not going to start a new character in fresh server. That is not a solution.
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Pedro305
(@mmapedroalfonso) reported
@Ooooitsapanda @playnewworld Also I’m not sure if you pay attention on shell companies ruined for new players experience. Either revamp entirely shell company or new server without server transfers. Shell company is a big problem right now. And the devs are aware of that since they mentioned on YouTube.
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João Matos
(@JooMato72278538) reported
@playnewworld Fix the expeditions guys, people are trying to do some for quests and its bugged.
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oliver uren
(@oliver_uren) reported
@playnewworld I subbmited tickets but no reply this is the 3rd time i have logged in and my gold is down to 0 ????? Is there going to be a fix for this
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STΞVΞN
(@Es_Stagg) reported
@DamionW56391968 @playnewworld Not my problem Jack.
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Paolo Guion
(@Dragonpaint_it) reported
@4ColorCrack @playnewworld They have merged 11 servers the 22 of July in Europe, now they are opening some new for the new people coming back. Every time they merge or split servers companies lose all the conquest and have problems to rejoin all the people so players quit the game. That's bad planning
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Carol Pelu | NeutronDev.com
(@pelu_carol) reported
@playnewworld The lag fest on Abaton is real. The server goes down or there is high latency whenever is full capped and a War is ongoing. This makes the game unplayable for everyone on the server. When will you address this issue?
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @almeidagu599 @playnewworld do we have to pay to transfer to the new servers? because if so that's bs - I'm not giving ags $15 to move to a new server w potentially the same queue issues. they never should have merged as many as they did in the first place
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Salzbecken
(@salzbecken) reported
@playnewworld bring 4 or more Server to EU so No Quetime for all and all can play this game. and fix the Server FEA its Again Down! thats Realy bad for a Company Like Amazon Games....
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guildwarsboy
(@guildwarsboy) reported
@playnewworld This is gonna be a problem in the future that I hope you're already planning for, making more servers will usually just result in dead servers long term
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AmdJed
(@amdjed25) reported
@brunoaraujo30 @playnewworld Don't have that big of problem in cent eur but high ping, like min is 90 ms, so i hope a west eur server be coming.
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Max.stpn
(@MaxStpn) reported
@Rocknbeers_ @playnewworld I’m not lagging, High quality 24/7, FOV 70 Graphics card: Rtx 3070 Cpu: ryzen 5 5600X Ram: 32 gb
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EastcoastScott
(@Eastcoast_Scott) reported
@huge_mclarge @playnewworld 1/2 I will concede it would be nice if there was no fee involved. I understand the current business decision but, I hope there may be promotional/free server conditional transfers offered, if pop issues are not resolved soon.
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @playnewworld my point is we should not have to pay to transfer to a new server when ags closed/merged too many previously. if they don't merge 7/8 of the US East servers this problem doesn't happen and they're not scrambling to open new ones.
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bányiczki andrás
(@crygaan) reported
@playnewworld Doing dynasty muta, lag detected then dc, waiting in the line then lag detected and dc..
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Eleccytronics
(@eleccytronics) reported
@playnewworld Been playing since launch so I have free transfers to move to FAE but my friends have paid to transfer then got merged a week later onto Nysa (lots of lag now) and now some are asked to move to FAE and pay again because of AGS mistakes.
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anton lestrange
(@huge_mclarge) reported
@Eastcoast_Scott @playnewworld appreciate your response. most of my issue is this population problem is largely self inflicted; ags merged too many servers, then released several big patches AND put the game on sale for half off. as a result many loyal players who've stuck w the game are punished w wait times
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Kuscheldrache
(@Kuscheldrache) reported
@loreReporter @playnewworld The problem with increased server capacity is that there are only so many ressources you can farm on a server and you already see the strain at 2200 nevermind 250. The world is to small for higher server numbers
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Av3 M0rt3m
(@Av3M0rt3m) reported
Logging into @playnewworld #Valhalla tonight... came into a queue of 198 at 19:47... login screens started at 19:58... honestly still beats the 3-hour queues we had on week 1 but nevertheless looking forward to the return of #Olympus which will hopefully take some pressure off
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EvilScotsman0
(@EvilScotsman0) reported
@playnewworld Latest hotfix seems to have broken the game for linux users. The game starts, go to launch into a server and the game instantly crashes (Tried a fresh install, same thing). Works fine on Windows - Server EU Central - Fae
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SassyTuna
(@tuna_sassy) reported
@evanluls @playnewworld Did they ever fix the problem with burning up GPU’s?
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DeltaDontSwim
(@DeltaDontSwim) reported
@DigitalXMarine @playnewworld Yeah. I'm afraid that we're going to run into the same issues we had at launch. That's pretty disappointing considering a ton of players are returning after giving up back then.
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Andy
(@AndyNicolaides) reported
@playnewworld I know it’s not the top (or anywhere on) your priority list, but do you know if there may be any updated Steam Deck support coming at all? It works but many people (including me) have issues with it allowing us to get into the game on certain wifi networks.
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Mike Burdette
(@_ginger_is_me) reported
When your quest won’t update you reset then get stuck in another 30 min login que @amazon @playnewworld #newworld
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Tzunny
(@TzunnyNIB) reported
@playnewworld Add pls as well Fresh Servers without the possibility to transfer to them! And 1year from anniversary, we have no event?!? Least give free transfer tokens, and fix the transfer, atm need wait in queue hours to actually can transfer, so dumb...
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Evan
(@evanluls) reported
@tuna_sassy @playnewworld Yeah I’m pretty sure shortly after the issue happened last fall.
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Greg
(@SneakySmoker83) reported
@playnewworld I had a break from the game due to work and family and now I can't even play.. soon as I log in I'm met with a "Lag Detected" nothings changed with my system or Internet... is this a bug and does any one know if there is a fix?