New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 10:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • darrin2999 Darrin2999🇬🇬 (@darrin2999) reported

    @playnewworld Every new game has teething issues I'll wait a while till things settle down before buying.

  • Ryant70 Lv1 Magikarp (@Ryant70) reported

    @playnewworld Your queue system doesn't even work without throwing constant errors. This was happening in beta, you learnt nothing.

  • RebeccaJade96 Rebecca Jade Simpson (@RebeccaJade96) reported

    @playnewworld My character has disappeared and all worlds gone, is there a server issue?

  • Roidy69 Rory (@Roidy69) reported

    @playnewworld I seem to not be able to play your game since buying it...I logged in for a while yesterday before being kicked and now I have the @ mm_loginservices_internalservererrorexception error. Please help?

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix SA Alatyr server... dg level 25 is buged and players are imortal

  • Puzzle481 Puzzle (@Puzzle481) reported

    @playnewworld Please address your connection errors, its bad enough to have to sit in a 3000 person queue but i actually have to stand there and guard it since it keeps disconnecting me every 30 seconds today and i dont want to lose my spot

  • ramiahm16059304 rami ahmad (@ramiahm16059304) reported

    @playnewworld i was in queue 200 and got toomanylogin error , i will lose my mind i swear ...fix it i beg you

  • kill_to_kill kill_to_kill (@kill_to_kill) reported

    @playnewworld fix ur shity servers please

  • isdnxd ssdn (@isdnxd) reported

    @Chadesh @playnewworld There is many more tricks to avoid that so you won't help by changing the code. You also won't help by pointing at other people. The problem are servers and it's up to developers to quickly fix that. They could put more effort into that than skins or banning "toxic" ppl

  • Dav1deBaller1n1 Cargiox (@Dav1deBaller1n1) reported

    @playnewworld Can we please have an update on the login errors? I understand that we may experience long waiting times, but it's unacceptable that we get kicked out of the queue when only 200 positions are left. My character is not even loading on the server selection screen.

  • RyanCGibbs1 Ryan Gibbs (@RyanCGibbs1) reported

    @captain_kronk @playnewworld Don't click play again after getting kicked out of the queue... Just click okay to the error message and wait, you will be out back in your same position in queue

  • BlueNETGaming BlueNET (@BlueNETGaming) reported

    @playnewworld please do a little more communications in Twitter, it kinds looks like amateur hour... Just adres the issues so people have something to go by

  • naxxaroonie naxxar (@naxxaroonie) reported

    @playnewworld are eu servers down ? Says no worlds on my game

  • Naoiiiee Bernadotte (@Naoiiiee) reported

    @playnewworld kicked out of queue and it won’t reconnect me, please fix your queues man

  • Mauricio_Arrr Skor (@Mauricio_Arrr) reported

    @playnewworld FIX THE BUGS

  • LJPaxton LJP (@LJPaxton) reported

    @playnewworld is the EU Central login server down just now?

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix SA Alatyr server... dg level 25 is buged and players are imortal

  • LisaMoonless Lisa_Moonless (@LisaMoonless) reported

    @playnewworld could you maybe fix the error message that pops up every 2 min? Yeah pressing ok and do nothing works. But when quee is 6-10 hours long, i would like to be able to do other things while w8. sitting at the pc to press OK every 2 mins for 6-10 hours is torture.

  • nlvez93 Nlvez93 (@nlvez93) reported

    @playnewworld Why does my charachter keeps dissapearing in login screen, and removing me out of Qeue. Woke up early, now i have to start all over IF i can log back in because i don't see my charachter anymore..

  • TokiBuni Toki 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TokiBuni) reported

    @playnewworld Im getting CONSTANT connection errors today... havent got in once and ive been trying for 2 hours.....

  • hikkunamatata Sile (@hikkunamatata) reported

    @playnewworld when you have 5 players left in queue and then pops the error "too many requests" and the queue stars from 700 again

  • Afro46004926 Afro (@Afro46004926) reported

    @playnewworld i want my charcter back, fix your worthless game, amazon FIX the game within today or your game isn't gonna be worth a damn thing

  • notcraignelson Craig Nelson (@notcraignelson) reported

    @playnewworld world servers down? my chars are gone, i cant login, if i do, i get bounced in and out of the queues. CMON @amazongames #NewWorld

  • yigitemekli yigitemekli (@yigitemekli) reported

    @playnewworld Being at the 1st place yo join the game. The moment when you happy to enter the server you see that there is an error 😡. Fix this @playnewworld #NewWorldMMO

  • Grzegorz_Mroz Grzegorz (@Grzegorz_Mroz) reported

    @playnewworld What with Europe? From 1800 to 6000 ppl waiting in queue after 3 pm. Even requeue doesn’t work, some different error messages occur since today.

  • Crounsss Crounus (@Crounsss) reported

    @playnewworld To who ever have the tooManyLogins issue just quit the game and steam and open it back that should do it ig

  • matte329 capitan329 (@matte329) reported

    @playnewworld How hard can it be? you legit own netflix wich have over million's of users, and still you can't fix server spaces for you're flagship game... honeslty. If you really want to make this game great.. atleast make people able to swap servers with their characters.

  • vitao_Cremes Duble do Vitao (@vitao_Cremes) reported

    @playnewworld PLEASE fix Alatyr server... dg level 25 is buged and players are imortal

  • VitaminBouncee Vitamin (@VitaminBouncee) reported

    @TheJshot99 @Xposed @playnewworld What issue is there to fix?????? It’s the players fault not the company’s or product.

  • clawehh claweh (@clawehh) reported

    @playnewworld man waited 3 hours, was 400 in queue, login error and now 2839. please ******* fix.