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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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DarkDay
(@Dark_Dayy) reported
@playnewworld Only thing most care about atm, is more servers to fix ques. Come on...
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Bryce
(@Flexxatronn) reported
@playnewworld Any chance you guys extend this event? I was able to login briefly and finished the event quest chain, but I've been stuck in queues the rest of the time. Would love a chance to finish earning some of the cosmetics from the event before they go away.
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Bruno Araujo
(@brunoaraujo30) reported
@playnewworld I don't really care about the fishing and instruments, I respect who thinks otherwise but what I really don't like is going to another instance of the game with some bars in the middle of the screen due to the f... music, how long does it take to fix it? Pls do something about it
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Dougefreshhh
(@Dougefreshhh5) reported
@playnewworld any intention down the road to fix server ques again?
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midder ⚔
(@midder64) reported
@maurodsimone @playnewworld Population greatly increased recently, and adding one more server is going to fix ques.
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Attila DUX
(@iHcBxMW) reported
@ParfaxGaming @mirket2020 @playnewworld Why in Lords name would they increase cap? Maybe 2500 is enough but damn people saying 5k?? Everyones gonna start complaining about server lag
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TRintercan
(@rintercan) reported
@playnewworld hout about pushing updates fix your ******* game i literally died now stuck ina ******* 6 hour que. fix it or shut down
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BarefootBunny
(@BarefootBunBun) reported
@Cynascends @slaysomecheeks @playnewworld I was actually able to farm some things for myself without buying it on the lower pop server before they smashed us into a huge population. Now there are waiting lines & nothing to farm from over crowding plus alot of lag and crashes for people. Servers dont need to be heavy pop.
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TRintercan
(@rintercan) reported
@playnewworld how about pushing updates fix your ******* game i literally died now stuck im ******* stuck in a 6 hour que. fix it or shut down
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Bjorn
(@PhzrBE) reported
@playnewworld Would've loved playing this game more, but this game is just in no state of playing decently. The constant stutters, lag, queues to join servers.. What a waste of money and time.
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HisNastiness
(@HisNastyness) reported
@playnewworld @Blizzard_Ent Wooooaahh look someone actually thought new content would drive more players back to the game?! I didnt know it was allowed to solve this problem in a reasonable amount of time!
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Burner
(@QuantumE9000) reported
@playnewworld The “Position in Queue” is either totally inaccurate or improperly understood. Please fix this. It causes us players to lose confidence.
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Steve DiLeo
(@sirdivon) reported
@playnewworld so I'm super happy the games popularity has exploded recently but like...an 1100 person queue for me to login to Orofena is absolute madness. This sucks lol.
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Fireserpent7
(@Fireserpent71) reported
@playnewworld Queue is currently broken not displaying the correct number
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Christopher
(@ChrisToldYou) reported
@playnewworld Can you ask Mr. Bezos to help fund you guys some new servers? Us players are tired of waiting in queues for 30+ mins and severely lagging and dying. These Dollar Store Servers are really getting strained.
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Gamez
(@TheMoreGames) reported
@playnewworld you gotta fix this problem. 20 min ques is unreal. Cant imagine how bad it would be if there was a real influx of players coming back.
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weathers40
(@weathers40) reported
well @playnewworld i was like hey ill give this game a shot im bore my old toon was stuck at position 1 que for 30 mins so i tried making a new toon on a diffrent server and ive been stuck at 231 for a hour sooooo maybe fix that lol
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Luz Clarita
(@PinkSaibot) reported
Listen. I think that @SawcedUpKay is helping bring @playnewworld back!! I'm trying to sign in, and now I have a queue! That means more friends to play with!!! I hope they don't take all my orichalcum!
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Λέανδρος Αμαραντίδης🇬🇷 Leandros Amarantidis🇬🇷
(@TheCapodecina) reported
Why doesn’t @playnewworld comment on their queue problems? I can’t play at all, EU servers are locked except two with enormous waiting times. I would like to know what the game plan is here… #NewWorld #Brimstone
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Additional servers isn't going to help the bad server lag you already had when the servers were nearly empty of people.
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Burner
(@QuantumE9000) reported
@playnewworld Queue times are ridiculous. Can someone please explain the issues and strategy to fix this? Please?
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Carlos
(@Cbjr1973) reported
@playnewworld New world is the king of grifts. They release something broken, take a month to fix it and rerelease it as new content hype.
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Spartaanzz
(@Spartaanzz1) reported
@playnewworld hey new world ! can we plz stop these login ques on Nysa! I legit came back from work to play the game.... now i am in que for over 2hours.... I cant even play the damm game ....
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Littlewind
(@__Littlewind) reported
I've been a glass-is-half-full player since launch, @playnewworld. But you are making the SAME mistakes-- overcrowded servers, lag, disconnects, long queues-- again. Do better. Your loyal followers have limits.
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Mousze
(@oscargranelli) reported
@playnewworld So I wanted to give the game another go after the news and the Asmongold videos on it, but I've been stuck in a login queue at spot 85 for 40 minutes. Is the game not playable or?
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Pedro305
(@mmapedroalfonso) reported
@playnewworld Also I hope you guys aware there’s music issues in many dungeons. There’s no music in dungeons.
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Pcis8000
(@Pcis8000) reported
@playnewworld The login queues are ridiculous, you do something that's obviously going to being loads of new players in, do nothing about servers, now I've had to wait for a queue which said 9 to go down to 1, then it resets back to 9, its done it 14 times now! It's a joke!
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Halvar 🍺
(@ItsHalvar) reported
@playnewworld How about expanding the servers instead of just making more? please? one of your biggest issues atm is that you're HEAVILY separating players. LET UIS ALL PLAY TOGETHER PLEASE
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tyson freds
(@TysonFreds) reported
@playnewworld why why is the hell did you guys increase server capacity when their too much lag and d-sync after current merges are you guys that dum we didn't need merged the only people you listen too is the dum @Twitch streamers like their community troll the forums all day and no banne
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SPN
(@LaurentiuPirvan) reported
@playnewworld FIX THE GAME, FIX THE SERVERS PLEASE LISTEN TO US @playnewworld