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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Roll Call Podcast
(@RollCall_Pod) reported
from
Los Angeles, California
@BrickbrigadeTV @playnewworld No they are NOT. I havent been able to login since before Christmas. How long does it take to figure out constant crashing issues for the thousands who cant play?
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Austin Scott Bruner
(@thetiip) reported
@playnewworld Maybe fix the weapon swap bug, maybe add diminishing returns so your pvp isn’t a cluster of cc stacks and desync. It amazes me to watch you guys just add horrible updates that are taking you WAY TO LONG to pump out. I went from 850 hours 2 months in to barely 20 hours this month
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Matheus Matos
(@Mm_matos) reported
@playnewworld My honest opinion after listening to everything: You guys are refusing to acknowledge major problems for the player experience in the game, and trying way to hard to push your visions into players that are actually playing the game.
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MobilityRP
(@MobiltyWinsii) reported
@playnewworld Looks like not many people here to have a relevant post. Just people hating lol. While the game has its issues the other mmorpgs aren't as good
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Chads
(@chadss1976) reported
@playnewworld stop gating content behind crafting. if players want to spam dungeons let them. but noo instead we will release our crap version of mythic dungeons instead, when you can't even fix combat.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Nice video and good info. Funny how you end it w/ talking about how next one will talk about Bots. Since these are destroying your precious economy - why not fix now! Why not hire GM type folks (even on a temp) to go and ban? Every player knows where they are at most of time!!
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Joe Risk
(@NotXilent) reported
@playnewworld stop focusing on pointless aspects of end game. Fix core elements like changing weapons and dodging. Start with something simple that will have the biggest impact. Maybe it’s not simple, maybe you need to rewrite code. So make it happen. Stop wasting everyone’s time
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DarkDay
(@Dark_Dayy) reported
@King_R0D @playnewworld Who's we? I have plenty of patience. Enjoying it while they fix stuff 🤷
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RedPanda93
(@Panda93Red) reported
@DaSimpleTT @playnewworld You mean fixing things they shouldn't have had the fix in the first place?
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Sommer Plays Games
(@SommerPlayGames) reported
@playnewworld Yeah, cool. And now, please tell us what the issue was.
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Roll Call Podcast
(@RollCall_Pod) reported
from
Los Angeles, California
@TheScarTV @playnewworld Ya thats frickin me. Almost a month now and I still cant login since December patch. Game constant crashes at AMAZON logo. What a pathtic joke of a company
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Case
(@hamgburgler) reported
@playnewworld Remove orbs if you want players to run content. Also, fix weapon swapping ffs.
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FΛKKIП
(@FAKKIN_) reported
@playnewworld Fix your game, territory wars are unplayable with all the exploits, cheats, general bad performance, etc If you want to keep the players playing this game fix it and later ok give new content, because the game is dying
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Gooboberti
(@Gooboberti) reported
@telosv2 @F0X_82 @playnewworld Your provided a list of complaints about the game. If you didn’t agree with items on that list then you should have listed them. You complained about bugs like they are a brand new thing to video games. You’re acting like New World is “broken”. It’s silly.
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Crownleaf
(@Whizeguy1) reported
@ZiNT18559847 @playnewworld You better off troubleshooting through another game. All games run fine only new world has desync and lags in big fights, so I wouldn't troubleshoot via issues you have in this game
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Jay Oddity
(@JayOddity) reported
@playnewworld Are you going to say what the issue was? Or are you not confident the issue is resolved and don't want people to try it?
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lovebane
(@lovebane) reported
lol burned through my @playnewworld Winter Convergence gold allowance to hit 150 Armorsmithing to unlock bag craft. haha.. such waste but that was last goal to push since soft quitting. Feels like ya'll got too many issues & changes that made it undesirable with gear changes.
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Lumas Arkfrost
(@ArkaineAscorbin) reported
@TheScarTV @playnewworld Meanwhile people can't even buy Final Fantasy XIV, because of the queue problem due to too many people playing it. But well, next week they'll start selling the game again, and over the course of this year to mid '23 they're increasing their server capacity by a whoppin' 41%
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Chem
(@c_h_e_m) reported
@playnewworld Instead of adding new mechanics you should fix the existent ones... A good building can only be built and maintained on good foundations... The foundations of New World are lacking right now.. You need to fix them as top priority !
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Christo, Certified Femroe Simp
(@GarrenBelmont) reported
@missscraven @playnewworld That is a stupid idea considering this game has enough problems. Adding a new expedition just increases the problems.
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Gep
(@AzgarthXx) reported
@playnewworld Fix your netcode omg. This "PvP" game in unplayable with the lag. Ppl teleporting everywhere in duels, atks playing sound effects of you hitting the opponent but in reality you arent hitting them.
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ProtoTy
(@ProtoTy37) reported
@DougNf @playnewworld That’s the sole reason I stopped playing @playnewworld, they literally don’t care about boys and seem to instead welcome them with open arms. The sad thing is how much money they give to Easy Anti Cheat when it does next to nothing to help the hacking problem and is only for PR
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xX Dantevil Xx
(@xDantevilx) reported
@playnewworld Why the fck you don’t fix ice gauntlet ???? Everybody on my server using the punishing storm usebug !!! They all play ice and something else even axe !!! Fun is dead
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Pnguin on Twitch
(@PnguinTTV) reported
Can we get a Tweak to the Topaz Gypsum @playnewworld 10 to make a cast.. only can collect 10 in a day.. yet 4 days in a row I have only gotten 8 or 9 to drop. should make it 8 for the cast.. or increase to 12 per day.. extras are never an issue being short is a PITA
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Matthew Dow
(@yourevilgod) reported
@MMORPGcom @playnewworld I really like this game, but every time I try to something it's either done by bots or its broken. Shame really.
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Jaytonn
(@Jaaytonn) reported
@playnewworld Fix the game
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ThatOneMarky
(@ThatOneMarky) reported
@playnewworld I feel like this is a cheap fix. It doesn't add variety, it's legit same mobs over and over but now with annoying debuffs and more health. Not sure where this is going, hopefully bigger things are coming
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Roll Call Podcast
(@RollCall_Pod) reported
from
Los Angeles, California
@KreaytionTV @playnewworld Because Amazon is a joke. They are a delivery service, trying to be a gaming company.
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AlyCaChoi
(@Just07648976) reported
@playnewworld I got banned by copied bot spamming gold and joke with my friend , i was send many ticket but looklike they dont care about it :) Already played 800hrs and now got banned without any warning or something to tell me that i was wrong . Badly service , looklike a THIEVES !
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🐊 Tel.OS 🐊
(@telosv2) reported
@Drsmiley72_ @F0X_82 @playnewworld Feels like we paid them to be beta testers at this point. Normally a game does prolonged testing before launch, they seem to be doing it in reverse. Maybe a year from launch they'll have worked out those issues. It's got a solid base but they have no idea what to do with it.