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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jens Mertens
(@Arc_eu) reported
@playnewworld I have been trying to login for an hour now. Staying in queue and when I get in the game, it gives me the error of being unable to spawn into the world. What can I do to play this game?
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Brendan
(@TheBrendeezy) reported
@playnewworld can someone please help me fix my account, I’ve waited in support q multiple days for hours and have never been able to talk to anyone. My character is bugged and I can’t move at all or do anything, I’ve tried literally everything to fix.
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Aphen
(@AphenTV) reported
@sombra_x @playnewworld Oooh! I want to get Planet Zoo - any good? (in comparison to Rollercoaster Tycoon etc) Apparently I don't meet the recommended due to missing 1gb in VRAM; but I have no issues!
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Jidius
(@Jidiusgaming) reported
@playnewworld Hey AGS, when is a fix for dungeons going to be released? It's currently an awfull experience with the desync. Specially when you're trying to build a reputation as a tank.
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Jackal
(@RagingJackal) reported
So where are the server transfers for @playnewworld ? When will queues stop being a problem, when can we worry about getting in less?
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easynow aka Barry
(@eZnow1337) reported
@dpjsc08 @playnewworld might need to **** around with settings, if your game is full screen it can lag streaming software, I had to do hours of prep to get PC games to run smoothly on stream
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Aaron Martinez
(@RefinedAlien) reported
I swear I’d be a lot higher in @playnewworld if I didn’t keep having internet issues😑
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SvenTheSkull
(@SvenTheSkull) reported
@rosie_river i wanna play so bad but cant play with the best streamer becuse the world is closed 😡😡😡😡😡😡😡 fix ur **** @playnewworld
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sam
(@Zombexe) reported
@playnewworld Maybe instead of punishing players that are trying to play the game they bought without having to wait for hours each day , you should use all that man power and time into fixing the real problem ???
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GanjiMayne
(@GanjiMayne) reported
@sonii @playnewworld The frustrating thing is just how this stuff is even viable in the first place. The devs put themselves in a position to dig out of problem after problem now.
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Elliott Fielder
(@elliottfielder) reported
@playnewworld @romel_narvaez Please fix the desync in the dungeons
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SinisterPanda
(@Pukizzs) reported
@playnewworld Heyy, love the game, but i can't help but complaint about amrine excavation not working for most people on the new servers, due to this, we cannot progress with the main story, it's really bad and some response would be awesome!
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PinkPhoenixSB
(@PinkPhoenixSB) reported
I wanna stream but I'm experiencing some lag in my @playnewworld. Working on it for a sec.
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Kushzorian
(@brian37919143) reported
@playnewworld you’re forgetting about the bots that are cutting down trees over and over I ran into a few World of Warcraft used to have the same issue
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Brogoma
(@Brogoma1) reported
@playnewworld Can you please fix the lag inside the dungeons by tomorrow? It ruins the entire experince 😥 Plus the main quest is conneceted to them
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Nymrinikus
(@NymgeneerN) reported
@Icywind12 @playnewworld Cap frame rate at 60 in the in game options and card no go boom boom. For the most part they fixed the issue in beta but they suggest the cap as a safety measure.
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Austin Givens
(@OhioTaoist) reported
@playnewworld I'm playing the game but I gotta say I'm super disappointed . No swim animation, amrine dungeon is broken , bugs all over the place , and even after pushing The game back for months . It feels unfinished .
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ShaunIsOP
(@ShaunIsOP) reported
@playnewworld I'm part of a gaming community and we still have New Players getting the game and joining everyone that plays. But now we cannot play together because of the Full Server Lock. This seems like an issue as a company you should've thought about sooner.
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CyberDoge 🏝️🚀🌕
(@CoinhunterBtc) reported
@playnewworld hey, i buying game and didnt play any minute, i got stuck with connection error problem. I got solutions for you guys, just add please uPNP feature to your game, you can google it. It should help many people like me who cant connect... thanks.
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Leigh Cunningham
(@Biggenz86) reported
@playnewworld @playnewworld I have a friend who wants to play New World with me but we can’t play together because my server is “full”. Can you fix this? I’m not moving to a smaller server. My entire company won’t move either.
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Icywind1
(@Icywind12) reported
@NymgeneerN @playnewworld From what I heard even in the menu as your adjusting those settings it starts unlocked which can make card go boom. It should be changed by default via a patch to ensure this problem doesn't happen
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Dan Howe
(@DanHowe03) reported
@playnewworld hurry up with the server transfers, im at a point where i need my guild and a week later and i still cant play with them. Game is good but you are dropping the ball with this. This will also fix a lot of your afk issues.
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TKOva
(@FDRTKOva) reported
@playnewworld any news of a patch to fix the issue with dungeons?
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Checho
(@ChechoFPS) reported
@playnewworld @BashFrost How about you fix all these automated ban issues
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stan stanton
(@SStanstanton) reported
@playnewworld please please please respond about the connection error. Timed out while waiting for server to describe the world. Please for the love and honour of God respond.
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Robert Curt
(@RobertCurt8) reported
@TheBrendeezy @playnewworld If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @treycyber2 on Twitter. They are the best, they helped i and couple others with account issues.
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Glutmine
(@joseluis_gamer) reported
@playnewworld fix the bug of getting stuck in a house without being able to leave and without fast travel working forcing you to close the game please
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Dylan Andrews
(@Dyyrin) reported
Hey @playnewworld we going to be getting any kind of update on transfers this week or a simple bug fix patch? This game really needs it the UI is a mess of bugs.
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KilledUnskilled
(@KilledUnskilled) reported
@JAXSTEEE @playnewworld Don’t que again click ok on the error msg wait 30-60 seconds and it puts you back in the queue at your last position
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Lesca
(@Lesca62) reported
@playnewworld Is SA having lag issues?