New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/19/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • WolfdaleWZRD Wolfdale (@WolfdaleWZRD) reported

    @playnewworld your login server already failed..

  • beckyshuriea Dr Becky Bolton (@beckyshuriea) reported

    @playnewworld login servers down EU?

  • The_real_sth0r Thor Strange (@The_real_sth0r) reported

    @playnewworld Can we please have the login server at the server status list?

  • iTackleF4tKidsx Tyler jackson (@iTackleF4tKidsx) reported

    @MeduMoon @the_c0urier992 @playnewworld from 600 in queue to 30 and they crash, the pain is real🥲

  • Claptomaniac1 Claptomaniac (@Claptomaniac1) reported

    @playnewworld ummm.. EU login servers are totally gone ?..

  • bestrvf Joe Brown (@bestrvf) reported

    @JacobGGLive @playnewworld I also contacted the support service, they didn't do anything with the problem....but I was able to recover my hacked account with the help of @CYBERCR3CK on Instagram .He is legit and trusted.

  • JeanTVgaming JeanTVGaming (@JeanTVgaming) reported

    @playnewworld @Osxgeekgirl Same problem

  • _Al_ex Alex (@_Al_ex) reported

    @playnewworld internal server error I got 10 hours and can't enter

  • gekovandal geko (@gekovandal) reported

    @playnewworld Hey, i can't login anymore on the game, getting account error in eu, hope it is not the beginning of something bad.

  • maxrenke Max Renke 🐱‍💻 (@maxrenke) reported

    @Eddie_v3 @CrazyStiggy @playnewworld you don't know what you're talking about. this is a fundamental problem, no cloud provider can solve this. it's an economics problem

  • FRichter921 Fridrich Richter (@FRichter921) reported

    @playnewworld After waiting 4h in queue, getting to position 30.. now I get errors and my character is gone. Good job

  • goony14859082 goony (@goony14859082) reported

    @playnewworld HAHAHAHAH. Fix login Servers. For such a multi-billion dollar company, its such a shame that servers on release day work like a ***** in the church

  • ZiuneTTV ziune (@ZiuneTTV) reported

    another 3 hours!!! in the queue. error right before i am in srsly? @playnewworld

  • VRT_Sandro Sandro (@VRT_Sandro) reported

    @playnewworld I keep getting internal server errors, any fixes for that?

  • ellyamanda Elly (@ellyamanda) reported

    @playnewworld Your entire EU section of worlds is gone.. And it keeps giving multiple errors. My character is gone too . Help

  • daanxyz Daan (@daanxyz) reported

    @playnewworld servers down?

  • ZanjiOfficial Zanji (@ZanjiOfficial) reported

    @playnewworld thanks, for letting me a paying custommer sit for 3 ******* HOURS in que. To then just kick me off. Fix your ******* ****.

  • realbigcheesetv BigCheeseTV (@realbigcheesetv) reported

    @playnewworld Awful experience so far, logged in this morning got to level 11, ended up in a 1300 person queue after being booted, got in....got booted, joined a 1500 person queue..got an error message...now my character has disappeared...not a happy customer.

  • Maleficus24 Maleficus (@Maleficus24) reported

    @DanitsiaTLP @playnewworld I mean don’t try and get on the same server that some of the biggest streamers are on. Easy fix.

  • citizensharna shar ツ (@citizensharna) reported

    @playnewworld keep getting the error 'mm_loginservices_InternalServerErrorException' whenever I load up the game, and my character has gone missing? I was sat in the queue for over an hour and got kicked off because of this error message.

  • Blacky0804 Makis Karagiannidis (@Blacky0804) reported

    @playnewworld There must have been a major error just right now with the server structure, since i was waiting in queue and all of a sudden i get an error and my character is gone. Care to explain?

  • BuffedGaming Buffed Gaming (@BuffedGaming) reported

    @playnewworld is there an ETA on the login server bug?... Got kicked earlier, then got thrown in a 2.3k person queue to be disonnected YET again from my queue..

  • RisteiuAlex Alex Risteiu (@RisteiuAlex) reported

    @playnewworld I'm sorry but this is a terrible launch. Been trying to connect since the servers opened early in the EU morning and every time i get closer in the q , i get disconnected with an error message and my position in the q is reseted.

  • GavenXIV Gaven (@GavenXIV) reported

    @playnewworld is your login server down?

  • MikeMcKie92 Mike McKie (@MikeMcKie92) reported

    @playnewworld @Osxgeekgirl nice to know you ignored my tweets with the error code that's giving me the same issues as @osxgeekgirl 🙄

  • stephenkeenan7 stephen keenan (@stephenkeenan7) reported

    @playnewworld is the EU SERVERS DOWN?

  • AdemRM_ Adem (@AdemRM_) reported

    @karoly_andi @Osxgeekgirl @playnewworld Same issue here! 3 hours playing time on steam 0 actual minutes made

  • Braderzz001 Brad (@Braderzz001) reported

    @playnewworld I waited until I was 40 in line and then I got an error like many others and now my character has disappeared. What even is this????

  • wiseleadingbli1 wiseleadingblind (@wiseleadingbli1) reported

    @maxrenke @CrazyStiggy @playnewworld You're missing the point. They have limited capacity AND won't allow you to play with friends unless you're on the same server. This makes the capacity an issue where if they just let you play it would be fine.

  • ellyamanda Elly (@ellyamanda) reported

    @playnewworld Imagine being in que for hours, just to get to positon 40 to then get a failed to login error :) ha ha ha.