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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Harziboo
(@Harziboo) reported
@playnewworld I get this is a big deal but why can you do this for this and not to fix the dogs and the elite chests ?
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Piotr Sochacki
(@piotreksochacki) reported
@playnewworld Jesus, thanks AGS for another fckup. All prices are 10x now, how are you gonna fix that?! rollback? So the majority of normal players will get screwed over your lack of professionalism?! Can you stop pretending to be a dev company and hire people with actual experience?
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Juan José Kali Mist
(@kalimist92) reported
@playnewworld If not, you fix everything, you give more content and you change the world in 1 month and when lost ark comes out, there will only be 50 players
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therealnora♔
(@TheRealNoraxi) reported
@jobrabre @playnewworld Many people will complain about a rollback, even people in dofus did - but it fixed the problem there was created in the first place.. I'll lose a lot to by a rollback - times spend is time you've lost, not just you but everyone.
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b3nn1 𓅓 🇦🇱
(@jerkdadDE) reported
@playnewworld I hope there is gonna be a rollback if not the game is broken
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Matthew Breining
(@mobie_T) reported
@primegaming @playnewworld Have you fixed the issue where I claim the prime gaming loot but it doesn’t unlock on my account yet?
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Joni
(@Faul_Yoni) reported
@TheBadassRogue @caustic_demon @playnewworld U mean the economy thats already broken into the void?
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Bugra Aydın
(@aydnbugra59) reported
If I was running the new world, I don't think there would be so many problems.@JeffBezos @playnewworld @amazon
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Mark Robin
(@Magnetron00) reported
@playnewworld Call Jeff, you guys need more money to help this nice game.. with how you guys treating it now with all the downtime, 100s of abandoned servers, no merges, broken mechanics, clipping thru everything, non balanced mobs, trading hall problems.. btw? Where is my gathering gear?
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MetaWolfpackKC
(@WolfpackCasey) reported
@Grakulen @playnewworld See the gold issue on EU right now? They had to bring the servers down there because players were logging in to 300k+ gold.
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Sebastian Lycke
(@jobrabre) reported
@TheRealNoraxi @playnewworld how would it fix it? for all the ppl who farmed i farmed 12hours in a row atleast
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Harziboo
(@Harziboo) reported
@playnewworld I get this is a big deal but why isnt there the same urgency to fix things like elite chest and wood dogs.
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MarinkoP13
(@MarinkoP13) reported
@Don_Mile1 @playnewworld Nah its not fine money back free to play, game is in state of ****…Game is ****** up completely and as soon as we all admit it together with Amazon we can start moving forward. Shut it down for however long as we need to fix it and bloody fix it… fix for fix for fix damn.
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BM
(@MurphSAN84) reported
@playnewworld I was in a forest drowning. Fix these bugs please.
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BOP
(@HuDi3N3) reported
@playnewworld Bruh feel like this games issues keep getting worse and worse tbh. Stopped playing in hopes after some time things would get better and could come back to it, but just keep hearing more and more bad things :/ fix one thing, break 10 others.
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TheRealVariousgaming
(@Var1ousGaming) reported
@playnewworld It is a sad story, it had to be done I have all respect for this. What worries me more is that it can even happen. In a "mid patch" at least where I work a rule of thumb is to never fix stuff mid sprints. Unless completely broke, now you broke something with the mid fix...
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Ian Pratt
(@ttarpi) reported
@playnewworld An issue with coin compensation… you mean actually giving it out to players as stated in your patch notes 🤦🏼
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BeardyPixels
(@BeardyPixels) reported
@playnewworld This is why I stopped playing, we should be able to get a refund for the incompetence we had the pleasure of paying for, game is way too broken and constantly down for maintenance
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Eóin
(@_Postal) reported
@TheBadassRogue @caustic_demon @playnewworld Sorry, but there is nothing other than a wipe that can combat that issue. The 3rd, 4th? time corrupt coin has entered the economy.
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chipi_media
(@chipi_media) reported
@playnewworld Any chance you could maybe fix the fact that I haven’t been able to craft or use the market for 3 weeks???
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TheBadassRogue
(@TheBadassRogue) reported
@caustic_demon @playnewworld It is your problem tho, if the players get too much money, break the game in half and stop playing, nobody will play the game, and servers will go offline permanently. That would be a problem that stops you from playing.
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Bassam 👆
(@TheRealSouma) reported
@playnewworld the game is actually fun and I’m enjoying it a lot but disabling game features for weeks is not the solution, fix it or don’t turn the servers back on.
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SakenLv
(@LvSaken) reported
@playnewworld roll back tilll launch , close down servers and fix them. Say to everyone this was open beta #2
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b4dBw0y
(@B4dBw0y) reported
@playnewworld At this point game is a joke. Every time I have few hours to play bloody servers are down. Fix your ****. It's even hard to tell what is working and what is not.
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UnderPressure
(@Terrorym_Yessir) reported
@playnewworld This game has more downtime than uptime at this point. How about you close everything for a month fix as it should be fixed 3 months ago and ******* do a fresh start like how long you wanna keep doing this, each patch brings more and more bugs. You can't keep up this **** forever
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Redz
(@Ayo_ItzRed) reported
@playnewworld These downtimes are rough….but I guess it’s always best to fix and fix and fix until things are the way they are supposed to be
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Keanu Punk
(@VuGrFiL) reported
@playnewworld how bad ur code and how unorganised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?
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Askhar
(@AskharF) reported
@playnewworld I love the game , but kinda dont play right now because its unbalanced and broken not to mention it gets a bit boring After 60 and farming ****
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KungenTV
(@WowKungen) reported
@playnewworld I don't wanna complain and maybe I'm unlucky. But 50% of the time I try to play this game there is a maintenance / servers down.
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Scav
(@Scavstar) reported
@BratuBal @playnewworld You have no idea what happened, so stop raging... They we're trying to reimburse some taxes, and that lead to people getting hundreds of thousands of coins.. So the servers needed to be taken down ASAP without a notice. Maybe next time go into the forums and see what the issue is