New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/20/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • daanstrooban daan (@daanstrooban) reported

    @playnewworld @playnewworld Hello, could u please fix the bug where if there's a big group of people the boss spawns/enemie spawns every 0.2 seconds after it dies i see tons of people exploiting it and makes the game frustrating.

  • xSEMPITERNAL012 xSEMPITERNAL012 (@xSEMPITERNAL012) reported

    @playnewworld This could also be an option in the menu. Instead of exit to desktop, it could be "restart" or something that would then give 5 minutes to get back into your game. This would give chance to restart to fix bugs, instead of having to just deal with it cause of queue times

  • Jaffawer Asur Loremaster (@Jaffawer) reported

    @playnewworld So you have decided to shorten the afk disconnect timer to screw over those people who do not exploit anti-afk macros. Nice one.

  • Crazymfer3 Crazy_mfer (@Crazymfer3) reported

    @playnewworld i hope you fix the items tracking bug after doing a dungeon

  • digitaldak Jeffrey Olson (@digitaldak) reported

    @playnewworld any eta on the first dungeon being fixed? Its completely game breaking and halts that entire storyline. Issue is on your forums and reddit, but no responses from ya’ll yet? Thanks! :) ps loving the game up-to that point!!

  • AmmoManLIVE AmmoManLIVE (@AmmoManLIVE) reported

    @Irenicus71 @boooked @playnewworld yuupp 1000mbs and 9ping..servers truly lag in certain moments....

  • Rob_Rahn Robert Rahn (@Rob_Rahn) reported

    @playnewworld If I find an exploit in the game that players could use, do I just use the feedback button in-game, or is there another option to report the bug/problem.

  • saint_samedi _Saint_Samedi_ (@saint_samedi) reported

    @playnewworld Will you be banning the cancerous trolls? Or working on a fix with how bigger companies think they can control smaller companies under the same faction? We're all getting tired of the WOW raid mentality, demanding donations, showing favoritism to officers, etc.

  • KrainzZan Žan Krajnc (@KrainzZan) reported

    @playnewworld Just ban everyone for a couple of days who do that. Problem solved.

  • sz_gooner Szymon (@sz_gooner) reported

    @playnewworld Anyone else getting "an error occurred trying to update new world" through steam client??

  • swordoverheart antiherozero (@swordoverheart) reported

    @YossmanGaming @playnewworld The server lag was fixed in the server restart two days ago. My corp ran the level 25 and 35 dungeons multiple times last night with zero lag. Not even a single hitch of desynch.

  • EarlDwy Dwy 👑 (@EarlDwy) reported

    @playnewworld Is there plans to fix visual bugs? Like plants still being there after harvesting, or quests not showing on the side on screen? or having the "Abandoning Event" stuck on your screen?

  • InvittoMane Jerry Mane (@InvittoMane) reported

    @SivHDtweets @playnewworld It's 4 hours get over it. I usually play before I go into work, I don't get to today. Be happy they are addressing problems.

  • neluv93 Neluv (@neluv93) reported

    @playnewworld Shortened the AFK warning message from 20mins to 15mins. Shortened the AFK disconnect from 25mins to 20mins. These 2 just hurt the normal player, not a big deal but I can't see the benefit from them.

  • TosanTribe Tosan (@TosanTribe) reported

    @wnb1214 @playnewworld Auto run bug I determined was from failed harvesting usually. To fix it, simply harvest anything (tree, bush, doesn't matter) and it should work again :) Ofc it's annoying and shouldn't happen, but hopefully that fix works for you to make it less obnoxious!

  • zNeillyy Neil (@zNeillyy) reported

    @playnewworld Did you fix the dungeons desync yet?? They're umplayable!

  • ZilorGameClips Zilor (@ZilorGameClips) reported

    @boooked @izzatkhaan @playnewworld Sounds more like a hardware problem then. Lag is very literally a delayed server response, if that's your ping I'd think it likely there was another cause.

  • ZenoXXI ZenoIV (@ZenoXXI) reported

    @playnewworld hope you fix the lag in armine, last boss is unkillable, played it 6 times and the party i play with say its a mess, even the mobs is buggy.

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld yeah afk was such a problem, NOT. This patch is just waste of resource for nothing. If you would fix your trash queue system, we do not need afk kicks. 20 min afk because reallife = 6h queuetime to play again. wheres the ingame refund button.

  • AVillagePodcast It Takes a Village Podcast (@AVillagePodcast) reported

    whomever is in charge of release management at @playnewworld needs to be fired for allowing code this terrible to be released in their name. Fix: 1. "Fullscreen" 2. invalid resolutions 3. terrible chainswap code (it's the only explanation for the terrible amount of resources)

  • Arc223_ Joe (@Arc223_) reported from Vestal Center, New York

    Heya! Just brought my car in for service, going to grab a massive bag of skittles then we’re streaming! @playnewworld most of the night and I hope I get to fight in my first war tonight!

  • Nabs_Tagger Tagger (@Nabs_Tagger) reported

    @FearLeviathans @playnewworld @Danielpolivas1 It sucks that your GPU died - but NW isn't the main and only cause of this. You GPU had some issue that other games/software weren't "triggering". If it didn't have this issue; it wouldn't have died. Just because it happened while playing NW, doesn't put the blame on NW..

  • strawhatnub Gareth (@strawhatnub) reported

    @playnewworld Wait is this why "Fixed game crashes related to the New World Twitch integrations" my game would sometimes crash to desktop after booting up the game? Kinda relived now.

  • AmrlolAmr Amr (@AmrlolAmr) reported

    @playnewworld I got banned for defending a girl who was being bullied by 2 other players on global chat, my steam id is “76561198072437907” unban me and fix your report system as people are abusing it

  • xSEMPITERNAL012 xSEMPITERNAL012 (@xSEMPITERNAL012) reported

    @playnewworld A whole area crashed after a war in our world. Booted about 500 players and instantly filled their spots. There needs to be a small time that someone can jump back into a reserved space if the player doesn't press to leave and leaves via what seems like a crash.

  • Christi39626226 Christian Messier (@Christi39626226) reported

    @PoppyPendle @playnewworld This update will be fixing it, this issue was a side effect of another bug that is fixed in this patch

  • Daryl_Hislop Daryl Hislop (@Daryl_Hislop) reported

    @AddeMoberg @yongkykun @playnewworld Yeah.. not when it’s offered because it’s a mean to fix their broken game. It’s free.

  • AlecsovichDylan Dylan Alecsovich (@AlecsovichDylan) reported

    @playnewworld will u fix the damn gpu usage? I literally cannot play because of this, I paid for this game!!!

  • mahabouraoud 🌊🌊🌊 JoJo 🌊🌊🌊 (@mahabouraoud) reported

    @Irenicus71 @boooked @playnewworld No lag for me either. 135 hours of play so far, with no lag issues.

  • milesroozen UberGuitarDude (@milesroozen) reported

    @playnewworld No fix for being unable to declare wars… Tragic.