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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Palooza
(@MrPalooza12) reported
@playnewworld Playing for a solid 3 hours on orun and then I crash for some reason so now I have to wait thru a 400 player queue that is going to take 5 hours + please save people’s spots if they crash
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Michael Breen
(@mik_br33ny) reported
@playnewworld Got in after a few hours of waiting, played for 15 mins, then had a "lag detected" message accross my screen. Chat was responsive and on time when im sending messages, esc works "unstuck" button and animation worked but i cant move. Restart game, qued@4 then got "que error" nice.
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Likalarolatato
(@likalarolatato) reported
@playnewworld Fix respawn timers bug pls my game has a 7d respawn timer cooldown
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Ankh8
(@Ankh811) reported
@playnewworld I'm trying to buy in store but it shows "Error 408 in transaction". I should charge money in Amazon or Steam account to buy New World's marks of fortune?
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Pue
(@LostarkPue) reported
@playnewworld utopia server have many bug. cant respawn.plz fix or reboot server
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Santiago #KorruptaJamásSerásPresidenta
(@josh40121) reported
@playnewworld I wanna join, but you a ridiculous 2k cap per server. The problem is that you are amazon, not some indie school project
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Ivan De Cosmis
(@Velhirr) reported
@gegeektoolkit @playnewworld It's not a free to play game. They knew how many players they were going to be and they made these decisions anyway. We have only 2 servers in italy, i can't login for the queue and there are already guild and faction wars. How am i suppose to partecipate ifthere arealreadyalphas
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Neil Hinder
(@neilhinder) reported
@playnewworld delaying the servers across the world has been what I would call a cockup! If I lived in America I would have been online when the EU servers were up playing in those servers. So you have now created more issues for what I can see is no reason .
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angelomarinho3d
(@angelosuri) reported
@playnewworld are you going to fix the queuing problem? That's very sad. :(
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Gus
(@GusHimself) reported
@playnewworld did you fix the thing with 3090s
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Nico
(@NicolasBrunoo) reported
@playnewworld 3+ hours of queu and got an error when I was getting in the server……
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xXxGUZxXx
(@xxxguzxxx) reported
@GrumblesTDwarf @playnewworld i deleted a char and remade instantly no problem just a **** q
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Oscar Briceno
(@Oscarstweeter) reported
@playnewworld @bgaffney67 Good excuse. Fix ur **** people bought preordered this game. How were u not prepared ?
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HaleyBaby✨
(@TheHaleyBaby) reported
@DStheOriginal1 @playnewworld one of my friends found a town FULLLLLLLL of afk people........ Please fix this new world, I waited 3 hrs now.
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Chris
(@Chris08901068) reported
@playnewworld I was expecting problems today.Since this morning (8am) I try to get to the server where my friends are. After 6 hours I was placed 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry.
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Azul eléctrico
(@AlejandroZh_) reported
@playnewworld so sad all the responses are people disappointed, this could be a big release day, but its a big disgusting login simulator
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DaddyFrankyTV
(@DaddyFrankyShow) reported
@lazyscreamer @Porcupine111 @playnewworld Dude the Alpha Tests showed those Problems the Community was telling this the devs and pubs all Day long for months ... they didnt listn cause they littleraly dont care
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Medusa
(@MedusasNudes) reported
@playnewworld fix your game. I waited in queue for two hours and the game ******* crashed
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KarrerBorroka - SEdR
(@KarrerBorroka) reported
@NiftyZauper @playnewworld 10h queue is issue? omg.
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Lassa
(@mom2meagan) reported
@JDinvsesting @playnewworld The same thing happened to my husband. Hope they fix it soon.
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Aherys
(@AherysR6) reported
More than 3/4 hours of queue to play @playnewworld, sometime 6 hours. This is not acceptable. I understand you want avoid server crash, but people who connect after work to the game cannot even play for the whole night sometime.
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BigSteakSimo
(@SimoneSamperi) reported
@playnewworld Didn't expect this server problem with Amazon honestly. Wtf guys you r the bigger server provider in the world
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Dre Vazquez
(@drevazquez007) reported
@playnewworld IM trying to but cant connect after the game crash. In queue for over an over to reconnect back! Very frustrating to see other guild members progress and even connect while ive been stuck in queue.
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Justin - Scibility
(@ScibilityRS) reported
@playnewworld Fix the interaction bug please! it's been 6 hours + no confirmation whatshowever
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Tomasz
(@THOMSUXX) reported
@playnewworld at this point shutting down all servers for 2 hours to work on a fix would be a better deal than just acting like everything is ok #playnewworld
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Likalarolatato
(@likalarolatato) reported
@playnewworld fix respawn timer bugs pls my respawn and recall cooldoens are 7 days
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DStheOriginal
(@DStheOriginal1) reported
@TheHaleyBaby @playnewworld That is ridiculous. Good luck though! Hopefully they fix this soon.
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Benjamin Lee
(@b3njaminl33) reported
@playnewworld @FelixScollen That you believe adding new servers is the solution demonstrates how tone-deaf you are to the real problem.
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Praveen Ram
(@praveenram1983) reported
@playnewworld The SA servers are free, enjoyed the game, will login tomorrow after I finish my work... This week I try to make time but work just piles up, because of this #pandemic
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Tomasz
(@THOMSUXX) reported
@playnewworld it’s a worse release than cyberpunk - and it seems like you have no idea how to fix the problem. Adding new servers won’t be a solution if you let your players pick an already full server