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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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RedBullFly
(@the_Redbullfly) reported
@playnewworld FIX YOUR ******* SPAWN RATES SO I'M NOT ******* BUM RUSHED WALKING THEROUGH EVERY ******* POI. HOLY ******* ****!
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♔HonorsHold♔
(@HonorsHold) reported
@playnewworld cant log in east coast server YS / says internet error / i have 850 mps just did speed test so not on my end @playnewworld
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Lunnainn
(@McLunnainn) reported
@playnewworld I wonder - before I start playing that for real; Will I be banned for using a PS4 controller and a re-mapping program called reWASD to play this game? I have no issues playing with Keyboard and Mouse, but I would like to play with a controller too.
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CB7
(@CB775660208) reported
@playnewworld Still waiting for update regarding this issue. What are you waitng for to release the transfers?? This should be launch YESTERDAYYY
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RAYMOND BRACKEN
(@RAYMONDBRACKEN) reported
@AyeeTrain @playnewworld Only level 12 :( constantly getting the following error making the game unplayable. Tried every suggested solution and no joy. "Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (299)"
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Rafael Knittel
(@Rakin) reported
Please fix Outpost Rush bug @playnewworld I want to play the funnest content in the game but am locked out for 5 days now..
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Kendra Mitchell
(@blusvekia) reported
@playnewworld Can you please fix T4 and T5 Azoth staffs!? Can't close any lvl 55 corruption portals!
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Shokkerz
(@DopeGeek_) reported
@playnewworld there a bug about getting quillbark please fix it thanks
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld you talk about fair play lol. People exploit wars and you do nothing. Good job having one server dominate everything because of the lag glitch and forcing people to join or quit daily. Well done Amazon.
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CarnageAhmed
(@CarnageAhmed) reported
@playnewworld Hey @playnewworld. I logged out of the game last night just fine with no issues. However today when I login exactly somewhere between 1-5 minutes into the server my game just freezes completely. I have to shut it down through task manager and restart again but nothing changes.
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Styno
(@WillekensStijn) reported
@playnewworld Hi there, I keep getting into problems questing because of insanly quick respawn rates. It's sometimes just impossible to collect rewards before everything is already back. I counted 30second respawns. In some places even quicker. Please fix this issue.
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Daniel
(@CHT47) reported
@playnewworld add a broken PSU to your list, that game seems to generate a huge power load. @bequietofficial P11 650W with R 3700X (oc) and Sapphire Vega64 (undervolt) + New World = a bit too quiet.. I hope my old P9 with 850W will last longer
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AnarchyKraken
(@AnarchyKraken) reported
@playnewworld thank you for being as transparent as a ******* brick on fixing the coding issues in the game as well as laying out 0 road map other than we might get server transfers and with your history of delays we wont be getting that for a while lmao
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld Fix your stupid lag war exploit. Or roll back the map or something. This is so stupid
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IronTarkus
(@IronTaruks) reported
@playnewworld game randomly crashes/freezes with audio still being heard. Sometimes in 5 minutes sometimes in 15 but always. Please fix.
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Rıᴅᴠᴀɴ ᴀʟᴛıɴᴏᴋ
(@myviewoflife_) reported
How can I fix my character's name? @playnewworld
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crayzieman
(@crayzieman) reported
@jannnnuhhh @OnodaTV @playnewworld You know their fix will be to just change the icon.
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Rectifeye
(@rectifeye) reported
@Gladd @playnewworld If it was a cooldown period, or something else, what would be your solution to this problem?
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Mprizolakias
(@Mprizolakias) reported
@playnewworld Perseus - 700+ Queue ... What is going on ?? Perseus is from the NEW servers you added ..the problem is here again ... You are opening TRANSFER to where ? EU Central 90% of the servers are full with Queue Say it official , don't log in in the evenings !!!!
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TT | Tazer l UAG 🕶🍪⚡️
(@TazerAMD) reported
are @playnewworld servers down???
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Tristan Jensen
(@iStareAtScreens) reported
@playnewworld fix your servers. Why does it keep lagging so hard
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TwistedSister95
(@TSister95) reported
When you in the war or watching the war and it does nothing but lag from the other team and they still win. Talk about BS!! @playnewworld
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Steven LeKing
(@LekingSteven) reported
@playnewworld Please let us change Region with the free server change, too many friend were split due to the que times, and now we will never get to see each other. No one is willing to re-run the game without hitting endgame. plz fix.
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♔HonorsHold♔
(@HonorsHold) reported
@playnewworld cant log in east coast server YS / says internet error / i have 850 mps just did speed test so not on my end
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Billy’s Valor
(@BlueMtns1) reported
@HoldKicks @cantguardjoshb @playnewworld Bro who asked you? Lmfao suck my left nut kid the game is broken
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ArtemisGG 🏳️⚧️🇨🇦 | Cat Girl Vtuber
(@ArtemisGGVT) reported
At this point, I'm going to start collecting bans, because @AMZNGameStudios and @playnewworld isn't going to do anything about the mass reporting problem. As a company leader of by far the biggest and one of the strongest on my server, I am a PRIME target. It shows.
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Eiousx
(@eiousx) reported
@playnewworld so whats going on with the mass reporting issue? please tell me there is a fix on the way as its getting ridiculous with trolls mass reporting people for just playing the game
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Alex Void
(@Voidrendx) reported
@playnewworld so are we gonna do anything about these bans that folks get for no reason? or Azoth Staff 5 not working?? or the several other issues youve been silent on?
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Adonis Kakoulidis
(@_adonisk) reported
@playnewworld This WILL happen and the experience will be horrible for everyone involved, it's not a if but a when and how many... Giving away more tokens in the future won't fix the issue either.
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Tyler Pritz
(@Yamitri) reported
@playnewworld you guys need to fix the Archernar Gate wayshrine and the spawning of corruption on it. It makes it so you can’t leave the wayshrine because you’re trapped in the corruption.