New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/20/2025 19:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MartianbobPrime Martianbob (@MartianbobPrime) reported

    @playnewworld Will the Fire Staff Pillar of Fire issue be resolved?

  • soapVAL Soap (@soapVAL) reported

    @playnewworld fix outpost rush

  • A_DancinPenguin Dancing Penguin (@A_DancinPenguin) reported

    @playnewworld Fix the gpu issues and we're golden.

  • yfletchtho Talents (@yfletchtho) reported

    @foalgo @huwie_ishizaki @playnewworld This dude trying to shill for a billion-dollar company that takes half a day to do a simple bug fix update.

  • robbothekid Robbo (@robbothekid) reported

    175+ hours of @playnewworld . I get to this stage and now cant progress in certain due to a stupid bug that you won't fix anytime soon and I cant get in contact with anyone to attempt to get it fixed. THANKS. Dead set thinking of uninstalling.

  • GhostIyyz Ben Farrugiaa (@GhostIyyz) reported

    @VexiusxWoW @playnewworld doing it atm wasn’t beefing with all of you i’m mad becuase as soon as i played this game i’ve had this problem had my pc for 8 months haha shouldn’t be happening this soon i feel that’s all

  • robbothekid Robbo (@robbothekid) reported

    175+ hours of @playnewworld . I get to lvl 52 and now cant progress a few missions due to a stupid bug that you won't fix anytime soon and I cant get in contact with anyone to attempt to get it fixed. THANKS. Dead set thinking of uninstalling.

  • leafy_mc Mc_Leafy (@leafy_mc) reported

    @_MissClick_ @playnewworld Just walk. So many broken things that are already in the game and not working and you're asking about mounts that don't even need to be added

  • xmajix Maji (@xmajix) reported

    @playnewworld What about the bigger issue of invincibility exploit during wars ?

  • KoalaKook Kook (@KoalaKook) reported

    @BinjFlo @playnewworld Yes where is the faction token but fix? Wtf

  • TJM_Voyager TJM_Voyager (@TJM_Voyager) reported

    @playnewworld Oh forgot to mention, a few reports of the Hachet invisible glitch. Hoping you guys can check that out. We all know about the lag war glitch. Many PvPers are expecting a fix for PvP issues. Also some areas of PvE side of things boss glitches where you cant kill it. Things alike.

  • Chaminita1 Chaminita (@Chaminita1) reported

    @playnewworld What about tier 5 Staff of Azoth? you gonna play to fix it or we are not going to be able to do lvl 60 content?

  • dccabao Don Christian C. Abao (@dccabao) reported

    @Alminie @playnewworld Yes wtf? Why is this not a top priority and a hot fix? We get emotes instead? Kekw.

  • _SiiiNNN Nikhil Kunwar (@_SiiiNNN) reported

    @playnewworld This was needed much much much much needed for pvp.. pls fix pvp. I shoot 10 bullets when I shoot 1 bullet in pvp because of Idk what

  • MikeTheRage19 MikeTheRage🚁💥 (@MikeTheRage19) reported

    @playnewworld So no fix on the spawn of the Dryad on top of Malevolence for the 580 hammer task chain?

  • PR_311 PR311 (@PR_311) reported

    @playnewworld is the bug where regeneration effect doesn't work after 1 dead fixed? Not too bad to always have to put things off and on again to fix it but in a war or with lot of oppents a bit annoying

  • ElderScrolls8 Elder Scrolls (@ElderScrolls8) reported

    @SteelyBee @playnewworld I am level 52 and I can now feel how broken this game is in PVE. Enemy aggro range and chase is broken. Economy is broken and the list goes on.

  • Bra1ndra1n Jeff (@Bra1ndra1n) reported

    @playnewworld Also fix the quest in reek water where multiple pirates spawn, in my server there's like 200 of them spawned, if they see you a hail of bullets will be unleashed. They're not hard to kill alone but 200 is just impossible.

  • Taterpott tatertot (@Taterpott) reported

    @Epyon1234 @playnewworld The devs of any game could literally address every single issiue the community has at any given time and fix them with 0 mistakes and people would still ***** and moan about something

  • GotDayum Nate Young (@GotDayum) reported

    @_Qui_xotic_ @invidyaa @playnewworld The problem is that it wasn't specific about the details. Someone asked a question and they answered. What you guy were making it seem like they promised and went back on that promise. 🤔 So ....thanks for proving my point.

  • ItsaRebel1 ItsaRealRebel1 (@ItsaRebel1) reported

    @toastmalone_14 @playnewworld at least they fixing stuff or you wanna play broken game or fixed game

  • DOUBLEDBIELBY04 gone (@DOUBLEDBIELBY04) reported

    @MudsliideTV @SteelyBee @playnewworld Which are the bad takes? Level 55 and I agree with everything he said. The PvP is frustratingly broken, so many things just straight up don't work at random times. The secret Nerf to AoE heals/DMG was the biggest wtf for me. 2 LS users casting SG cancel eachother out... Broken

  • MudsliideTV Mudsliide (@MudsliideTV) reported

    @DOUBLEDBIELBY04 @SteelyBee @playnewworld Yeah, PVP is a bit broken, especially with the Wars, but I've had almost 0 issues, and I'm level 60. I think the whole "GAME IS DYING UNLESS SOMETHING HAPPENS" is a bad take. Dude always says everything is dying, he's a doomsayer and just looks for clicks. Not my style.

  • GhostIyyz Ben Farrugiaa (@GhostIyyz) reported

    @msisdn2 @playnewworld so how many people have been having problems with there gpu with ONLY THIS GAME like come on

  • Relaxx94 リラックス (@Relaxx94) reported

    @playnewworld When are you guys gonna fix the great axe reap ability with gravity talent not doing damage bug?

  • lowiqapple No (@lowiqapple) reported

    @Alminie @playnewworld They need to lock wars and give back territories lost this past week. Lost 2 to synd using this and ig lag.

  • chrisjfranko Christopher Franko (@chrisjfranko) reported

    @playnewworld “Fixed a housing UI issue. The UI will now correctly shows that property taxes are subject to the full price of the home, and not impacted by the first time home buyer discount.” This is ******* bs.

  • Ashborne_ Ashborne_ (@Ashborne_) reported

    @playnewworld People made characters in other regions because of a previous tweet tou made and if you lock regions as you keep saying people will be forced to either level to 60 again or not play at all. I hope you take this issue seriously and reconsider as it will affect SO many

  • cellsty Cellsty (@cellsty) reported

    @playnewworld Oh wow it only took 3 weeks to fix the Azoth staff, and abandoning event. Small indie company I see.

  • Alpha_Dessire AlphaDessire (@Alpha_Dessire) reported

    @CamcoHD @primegaming @playnewworld I had the same problem and I spoke with customer service and they didn’t find a solution so I had to do it by myself, so this is what I did, when I was linking my Amazon acc with the in game button I didn’t finished the setup, so i went back and finished it and it worked. GL