New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/02/2025 00:30

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • hugothebot Hugo_BOT (@hugothebot) reported

    @playnewworld The world transfer option is still disabled in Eugea... Are you going to fix it or is it a bug on my account?

  • morenoabreu_ Pai da Lorena 👑 e do Bartolomeu 🐶 (@morenoabreu_) reported from Rio de Janeiro, Rio de Janeiro

    @KamiKisu_ @playnewworld I literally have the same problem! Every 10 minutes

  • Eduard_Eastwood TheQuinnell (@Eduard_Eastwood) reported

    @playnewworld the only adventures that i have is trying to login in your game, and is not making me fun to be honest.....

  • StigPing Stig Omdal (@StigPing) reported

    @playnewworld Fix Murias please, players have been thrown out of companies.

  • rikki303 Rikki (@rikki303) reported

    @playnewworld any idea how to fix the bug where my fishing rod is equipped as my weapons and it won't go away?? Love the game btw.

  • 17aga1n 17again_ (@17aga1n) reported

    @playnewworld lag spiking like crazy now and high ping

  • ragectl #️⃣ ragectl follow (@ragectl) reported

    The @playnewworld server outages have certainly helped fix the lag issues with the servers. Chat input is instant right now when before it was lagging behind by a 4-5 seconds #NewWorldMMO

  • DystarNightuss Willam (@DystarNightuss) reported

    @playnewworld Yall still havent fixed the abandoning event issue contrary to patch notes.

  • lagoo14 Robin Jansen (@lagoo14) reported

    @playnewworld my game keeps crashing. Tried a lot of things i read online but nothing helps. Did not happen before the update… please help me fix this issue😵‍💫

  • Reazzorr1 RΞΛZZOR (@Reazzorr1) reported

    Anyone having issues getting on @playnewworld ?

  • Tremx01 Trem (@Tremx01) reported

    @playnewworld Great, I was waiting 7 hours 30 minutes. I logged in, played 15 minutes, then got "Lag Detected" and a reconnect, now I am waiting in the queue, and I won't be able to play today anymore... Get your sh*t together Amazon Game Studios...

  • Officialwhilla Officialwhilla (@Officialwhilla) reported

    @playnewworld 🔥how nice that you have solved the players' problems with a safe 10-15 minutes difference! when do you get paid to sit in line? 🔥

  • IH35HI ﮼هِش (@IH35HI) reported

    @Micha16101850 @playnewworld do you have a problem with us?

  • LapinStephy Stephy Lapin 💙 (@LapinStephy) reported

    @playnewworld Gotta wait until later tonight, but I'll be back. Hope you guys were able to fix the issue with Armine, but worst case scenario I got a crapload of fishing bait and no reason not to use it. :D

  • Derekgregg Derek Gregg (@Derekgregg) reported

    @playnewworld After the update my game crashes as soon as I try to move my chadacter or my mouse, after I login to the world? Worked fine before the update.

  • zenswxrld Trickshotter zenny 🍥 (@zenswxrld) reported

    @Jesus_R_Soto @playnewworld I play with RX 580 8GB on medium and don't have an issue, 50-60 fps never see lower than 50 unless streaming.

  • 1gorillatank Mirage (@1gorillatank) reported

    @playnewworld I cant get on after patch keeps giving connection errors and packet issues

  • DarnelApelu Darnel Apelu (@DarnelApelu) reported

    Okay @playnewworld I have not got a single Twitch Drop or Prime Gaming awards in my inventory, I know y'all got bigger problems atm but just wanted to see when I can get my hatchet please

  • AngryConsGamer AngryConservativeGamer (@AngryConsGamer) reported

    @playnewworld Keep getting kicked back to the main menu or a lumber jack error crashing the client

  • TigunPlays Tigun (@TigunPlays) reported

    @biggusbennus1 @playnewworld Had that except I wan 1st. 2hours later I still was 1st queued. I then changed server and have had no problems since.

  • Gwydion_Wolf Gwydion_Wolf (@Gwydion_Wolf) reported

    @playnewworld Good job on sorting out the issues! Is someone working on a writeup for what all will happen/need to be done for those moving servers when that goes live? I.E: will Guild-Leaders retain their Guild names? Will we need to centralize our stashed items? House-ownership? 🤔

  • Spyrolic epic style (@Spyrolic) reported

    @playnewworld Really glad i waited in the queue to play just for my game to crash and end up right at the back of the queue again, ebic win

  • KamiKisu_ Gods Kiss 💗💜💙 (@KamiKisu_) reported

    @DolgovMike @playnewworld Verify your files for the game in steam! I had a file that failed so I’m hoping it resolves my issue. Yours could be similar.

  • Gwydion_Wolf Gwydion_Wolf (@Gwydion_Wolf) reported

    @TheGh0stF4Ce @playnewworld Soon. They mention it in the patch notes. Last talk they hopped to have that I place this week. Might be the reason for the long maintenance, they likely added in things to help with that and either it broke and they need more time to fix it or it simply took longer than hoped.

  • DiegoLlanos11 Diego Llanos (@DiegoLlanos11) reported

    @playnewworld How to fix the "lag detected" issue?

  • Tyrealdk Bungerdk (@Tyrealdk) reported

    @playnewworld so the que is better thx :D one small problem. now the ping is all over the place. like 30 -then spikes to 300 for 1-5 secs

  • _JPAD_ Jack D (@_JPAD_) reported

    @radaway @Moots_ @playnewworld recently? did they fix the, not being able to start it bug?

  • SpeytzT Speytz (@SpeytzT) reported

    @playnewworld WTF is this ****? I was leveling logging and i got kicked out of the game and got an error: Violation detected or something like that, Now back 2 hours queue to get in again. U made ur AFK detection so sensitive it kicks active players?? #NewWorld #Garbage

  • Jackrowww98 Jack Rowcroft (@Jackrowww98) reported

    @MarkSch62557540 @playnewworld Yeah fully ****, had no issues with crashes and since this update or whatever they call it, just more and more issues

  • Skrilleyx Skrilleyx (@Skrilleyx) reported

    @playnewworld FIX 65+ PORTALS