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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ziggrath
(@ziggrath) reported
@playnewworld So any fix on furniture items not being able to be removed from your inventory to put in the storage or just to drop it on the ground cause at this rate ill have my inventory filled and the game will literally be unplayable
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BasosySG 🐧🔥
(@BasosySGYT) reported
@Swizzlerz @playnewworld Ummm... it is.. the fix is that if your storage is full you can't sell anything in that settlement.. there's still a way around it but don't have your storage completely full and you can sell your items
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Hangryjock
(@HangryJock) reported
@playnewworld - trading down again, cool, hopefully fix the issue but are the items that are listed for sale then extended or do we get refunded for the cost of listing them for sale?
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Novindus
(@Novindus1995) reported
@playnewworld Well, thanks to this error I lost a lot of materials which I earned the legit way after weeks of getting absolutely nothing to thanks to rng, I understand that these things happen etc etc but it is infuriating to be screwed once again for playing legit.
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Thomas Utgård
(@babisral) reported
@playnewworld take the game down and do some major changes and bug fixes, even if the game wasn't this broken you should still change a lot of things, the random crafting part is stupid
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tom
(@tootyfrootzy) reported
@JeffBezos and @ajassy please fix your game, your first ever one @playnewworld; it’s turning real bad, so much bugs, patches creating new ones. Needs fixing asap🙏🏻 your staff seems overwhelmed and we don’t have the feeling it’s going uphill despite the regular updates/patching.
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Miguel Rosa Duque
(@cgiink) reported
@Charls19838741 @Pudim996 @playnewworld Troll? Because I am trying to be positive instead of bitching moaning like the rest?? Like you?! No! Yes the game has issues but the endless bitching like you won't help and it does take the issue away. Troll is you who cannot accept contradiction and instead is insulting others.
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VitalHandGrenade
(@VitalGrenade) reported
@playnewworld I've got an idea Why dont you take down your broken game and fix it? just take it down UNTIL its fixed.
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Novraktv
(@novraktv) reported
@playnewworld so sick of this, do a wipe of the servers and fix the issues and stand the consequense of loosing players.. I don't see any other option.
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Salty Sachimo
(@MasterSachimo) reported
@playnewworld Fix the game.. already
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Prowler's Fist
(@FistOfProwler) reported
@playnewworld Oh so you guys can roll back servers! Only when the problem is a legitimate benefit for the players will you actually do so
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OldTortoise
(@MattKeys) reported
@playnewworld Ok atm I am about 50k coin down due to all the items people brought from the TP then my coin was rolled back and items not restored. This whole debacle was due to compensation for other issues. So no compensation, I've lost 50k and the progress from the roll back (hours farming)
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XxRuuubas
(@XRuuubas) reported
@playnewworld Please refund money the game is broken almost all the time.
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der Kare Bubo
(@UDDUundDUSS) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld ofc the abusers are also at fault here but srsly, go read up on the topic. it is absolute BS what AGS is pulling here. every update breaks more than it fixes, basically every mechanic is either flawed or broken. this game is lost, sadly. imagine what could've been
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tom
(@tootyfrootzy) reported
@JeffBezos and @ajassy please fix your game, your first ever one #PLAYNEWWORLD ; it’s turning real bad, so much bugs, patches creating new ones. Needs fixing asap🙏🏻 your staff seems overwhelmed and we don’t have the feeling it’s going uphill despite the regular updates/patching
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Real ASP Sy
(@sy_asp) reported
@playnewworld Rolling this excrement in glitter are we?! Need to work to fix the game more urgently than adding content. The games not finished, learn from @CDPROJEKTRED 's screw up, extend refund window, admit the mistake, then work your *** off to fix it, try to win some good will back.
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K2K
(@16Ohz) reported
After the last patch I login and some of my gears were missing why ? @playnewworld
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Taiwan
(@Swart456) reported
@MattKeys @playnewworld Had this same issue last week, but INFLUXWATT on Instagram Helped recover stuck usdt and im glad to recommend him to you, check him out for a trial
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Georgiy Rudenko
(@Georg_FortesQue) reported
@playnewworld NW team, thank you for your hard work. Ppl don't realize how it's hard to fix smth like that, and what ppl feel while resolving issues to make everything work well. Yes, this waiting was annoying for most part of community, and they are mad now. Try to stay calm and have a rest
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Galeden
(@Visharde) reported
@WelshZoonie @MMORPGcom @playnewworld While I agree fixing what is broken should take priority, they also need to add some new content or events in order to keep interest in the game or more people will quit the game in droves out of boredom from repetition.
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BrainStavo
(@BrainStavo) reported
Day 9 since the @playnewworld ban. Day 7 since I heard anything from the game’s moderation team at @amazon. It’s Thanksgiving, and I’m thankful for not working for a company with such a bad reputation for support. I wish you nothing but happiness today though.
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Relaha - Safti 🦄
(@xtimeywimey) reported
@playnewworld DioCane can you fix this freeze? I cant even enter now, Porca la Madonna
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TheEmptyBurial
(@TheEmptyBurial) reported
@Lurt0411Fifa @playnewworld i will not say this cus i love the game and i want it to be perfect i have my time and i dont want to have a broken mess with every patch. i still defend it and still say "oh yeah this game will be the biggest mmo "
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Ralleknülle
(@ralleknulle) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld Would you know its a bug if you got send gold from anyone? I mean the lack of ingame interactions with the ui is a big problem here. Where is the mailbox that informs me what has been sent to me and from who?
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Giannis Giannakakis
(@Giannis56774189) reported
@playnewworld Annnnnnnnnd the game freeze/hang/crash begins again!!
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Jen Blix
(@jen_blix) reported
@playnewworld Just joined the game 23rd, been quite a lot of issues since then. I honestly don't care about the downtime, but the lack of updates between 4.23PM and 2.07AM (just under 10 hours) is far too long. With these kinda problems I'd expect at least every 2-3 hours..
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Shinnyo
(@ShinnyoThuris) reported
@Original182 @playnewworld That's a good take. If they simply tested the automatic refund, they would've noticed the problem. Bugs happens, duplication happens, but NW is the only game that condensate every bugs in a MMO lifetime, but in a single month.
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хил-истеричка
(@MipMioPin) reported
@playnewworld it took you about two days of maintenance to roll servers back and forh, and now login servers are down. da hell?
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Don Coa
(@coa_don) reported
@Jaradis_SR @playnewworld lol, that is same if i would go to shop steal food and say i will bring it back later after i fix something xD
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Alex Neuendorf
(@Aneu_gamer) reported
@playnewworld Anyone else's game crash and just won't open anymore, or just me?