New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/16/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ShayMeredith711 Shay Meredith (@ShayMeredith711) reported

    @playnewworld You should be embarrassed to have this problem. Minimum 6 hour queue to play with my friends.

  • HugeDeuce Deuce (@HugeDeuce) reported

    @GFUELesports The @playnewworld login queue

  • stuggybear Randall Flagg (@stuggybear) reported

    @playnewworld Honestly another day 4 of us start to q at same time, only for two of the party to get "failed to join q" error when they are <100 in q. Important to play with friends? We have no chance. How about you fix the damn q system first.

  • 41225_Lev Dave (@41225_Lev) reported

    @Kyle97759534 @playnewworld Make sure you have your fps capped, regardless of how good your pc is. The game will just continue to use resources until GPU / CPU overheat and you black / bluescreen. I capped fps and havent had a crash since

  • JuusoVest Juuso Vesterinen (@JuusoVest) reported

    @playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.

  • iForeman12 . (@iForeman12) reported

    An example of why this whole thing is ****** is I was recalling to my inn and game froze now I’ve been stuck in queue for over an hour because of your issues @playnewworld

  • Clerify0 Siv (@Clerify0) reported

    @playnewworld Server: Duat. Are you guys aware that we cannot do the Amrine dungeon? Not sure if this is a common issue for all instances... but we can't even finish the last boss. We went through the laggiest pain to get to the last boss, then we had to just decide to quit.

  • erlexx Erlexx (@erlexx) reported

    @playnewworld First ever blue screen error after the new update. Few others have seen the same. Also the queue failing connection after 2-3 hours is absolutely terrible, please look into that.

  • pimzut Fridgelord (@pimzut) reported

    @playnewworld Hopefully you guys somewhere along the way add a working option to rejoin after a crash. every day i crash up to 1-3 times resulting in a new 2h+ queue

  • RobAshmore3 Rob Ashmore (@RobAshmore3) reported from Chapin, South Carolina

    @JeffBezos @playnewworld Ever had an issue with the NSA? Talk about setbacks. You know who.

  • anarcodoomerxxx anarcodoomerˢᶜᶜᵖ 🐍 #GoRED (@anarcodoomerxxx) reported

    thanks for banning my account for 1 day, @playnewworld and don't help me at all trying to solve this issue.

  • eevee_winters Eevee_WInters (@eevee_winters) reported

    I keep getting a connect error not authorized to use this client error on #NewWorldMMO @playnewworld What is going on. Anyone else having this issue? #NewWorld

  • rb_cymru Rich B 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@rb_cymru) reported

    @playnewworld "Failed to join login queue, please try again", when it went sub-500 from 1600 starting queue, havent been able to play since day after launch now for massive queues or errors and being bounced out in frustration, please sort this its incredibly frustrating now.

  • StefanosThrakas Στέφανος Θράκας (@StefanosThrakas) reported

    @ArpitMundraftw @playnewworld I am having the same issue. Have you found a solution ?

  • iForeman12 . (@iForeman12) reported

    @playnewworld can you PLEASE for the love of god at least add a system where if you have to close game or relog cause of a bug or freeze issue that you get priority of re-entering? I didn’t want to stop playing I was forced to close the game #NewWorldMMO

  • KisshuTheStein KisshuTheStein (@KisshuTheStein) reported

    @playnewworld wow... playin on server... lag detected... server connection lost reconnect... and now queue... FOR REAL?! what is this ****... that's totally dumb!

  • dinkinfliicka Arjun (@dinkinfliicka) reported

    @playnewworld The error messages are gone but now I just get kicked from the queue after 4 hours without a message. :)

  • EverythingLEAG5 EverythingLEAGUE (@EverythingLEAG5) reported

    @playnewworld tbh dont know how ******** u can defend this i have 50 hours in the game already and nearly 20 is queing like ffs man just get que error and finally got in early today and got fatal error .....

  • KriticPanda KriticPanda (@KriticPanda) reported

    @playnewworld Also the evade ability from rapier aint working, using it before the attack lands still taking damage. Please fix this, makes rapier gameplay unbearable.

  • alphaguy113 ThatAlphaGuy (@alphaguy113) reported

    @playnewworld is delayed chat a known issue? I've been battling with it since release. Messages are about 2min delayed for me.

  • beardphobia BeardPhobia (@beardphobia) reported

    @playnewworld Please, PLEASE!!!! Add a grace period when you disconnect. A minute or two. I just got disconnected due to a error while doing Amrine. "Server timed out while trying to describe the world". 2627 in queue... No more playing for me then... #NewWorld

  • Senichiro_LP 🔥 Senichiro 🔥 (@Senichiro_LP) reported

    @playnewworld fix the only 2500 people in one server cap.... it isnt a mmorpg its just a rust server...

  • djdogbagaming Dogba (@djdogbagaming) reported

    @JeffBezos @playnewworld Fix the ******* queue times homie

  • MsCat731 S. Moody 🏳️‍🌈 (she/her) (@MsCat731) reported

    @GameRant @playnewworld Actually doesn’t work anymore. Amazon games sent out a hot fix so you have to confirm you’re still there every 10 mins

  • SobrattGaming Sobratt (@SobrattGaming) reported

    @playnewworld U are a bunch of noobs in terms of creating games, u better keep sending packets and giving ur boss the money he need to send his ****** spacecraft to the moon before his boyfriend musk does it, 3 days after the game release, endless time Q, and after that crash and again Q

  • StillChanchi StillChanChi (@StillChanchi) reported

    Does anyone else have issues creating a message of the day for a company on @playnewworld? The hotkeys arent disabled when typing so hitting any of them closes out of the MOTD

  • Dumdik Justin A W (@Dumdik) reported

    @DATA_BYTE_ That is dumb @playnewworld. Fix this mans account!

  • gurgelandre_ Andre Gurgel (@gurgelandre_) reported

    @playnewworld SA Server Kukku. DG lvl 25 full lagging, please do something.

  • ttvfail Jaithorn (@ttvfail) reported

    @leachbeats @JeffBezos @playnewworld I mean that's now after the work the devs put in to fix it. What I'm stati g is the first 3 days, which were shocking and using the wrong information. I'm not discrediting the devs or game I enjoy it and the devs worked hard, just stupid articles using misleading stats.

  • creativewild Luis Gomes (@creativewild) reported

    @playnewworld @playnewworld what about people that are already in that server and can not even enter... I just spent 7 hours on a queue for the game to crash and i am back at 2647. All of this grief just so you could showcase lumbyard... **** you