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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tones
(@PudimGostosoDLC) reported
@ShadyMunkae @playnewworld there are many bugs, but over time they will fix it! I guess!
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Musty Gorilla
(@Sweaty_Fat_Nerd) reported
@nuhbiwan @Neoopets @playnewworld You want a good service? You get maintenance. You lot are the same to ***** that x y z is bugged. How do you think that gets fixed lol.
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Coffee mug
(@Loudog317) reported
@Kyakarot @playnewworld "We do not guarantee service uptime or availability, and we are not responsible for any downtime." Maybe next time read the terms of use 🙄
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Brandon Araujo
(@BeardSlays) reported
@Kyakarot @playnewworld 2.2 Game Services. Some of our Games must be played over the Internet, and may require other services offered by us, our affiliates, or third parties. We do not guarantee service uptime or availability, and we are not responsible for any downtime.
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Hanubys Warlock
(@HanubysWarlock) reported
@TRKyle89 @playnewworld If you load the screen with your eyes closed, you won't see the problem.
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Xavier
(@CaptainThiccc) reported
@RobAdabba @ZenHeadshot @playnewworld "entitlement" when server in peak times go down during events (wars,invasions) i get a fix was needed but also unwise choices (the time block this was implemented) will lead to complaints. JFC with people using generic terms for poor planning and under estimation
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Marcus Borg
(@MarcusBorg) reported
@Neoopets @playnewworld I have been in IT service management for over 30 years, and this constitutes a failed change implementation (change window exceeded). Patience or otherwise, it is not meeting basic industry standards, nor the professionalism expected of Tier 1 suppliers.
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True
(@IamTrueLegendTv) reported
@playnewworld Had a break in work and wanted to get my pvp fix in and servers down! 😢 I miss you! #NewWorld
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TwystedKynd
(@KyndTwysted) reported
@playnewworld AGS: "Hey, we have to do things to fix the things." Angsty gamers: "WhY wOn'T tHeY fIx aNyTHiNg??!!!!?!11"
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pavan
(@abhilashpavan) reported
@playnewworld Does this fix huge lags in amrine expedition? It's practically not doable now
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Lucky
(@tarkovexploiter) reported
@TRKyle89 @playnewworld BRO ******* please - they would have to take the servers down for 24 hours to fix something like that please stop suggesting
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Jargo
(@StephenBenoit) reported
@Kyakarot @playnewworld Get ******** over yourself. It's buy to play. It's not like you're paying a subscription for a service that's been disrupted.
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DEBOVE Christopher
(@ChibiSash) reported
@Kyakarot @playnewworld Man... It's even in all MMO ToS... That's totally normal for an MMO to have downtime for maintenance and extended if there's a problem. If they communicate about it as they should, you won't get a refound, never...
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Rosey
(@wild_rosey) reported
@playnewworld Weird how a game that pushed back launch is now having issues with patch day.
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reffe
(@reffeee) reported
@playnewworld Unlucky when I can play after work, it's down :( Hope u guys fix it so I have time to play abit =)
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Ross Mesa
(@RossMesa) reported
@playnewworld The real problem is that it’s Wednesday, not Tuesday. We all know better than to take a Tuesday off of work to play a game because that’s patch day EVERYWHERE else.
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Ronodon
(@Ronodon1) reported
@Kyakarot @playnewworld and there are much more complicated problems than 15 years ago you got no clue and your are greedy as fk
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CallMeDevon **Now with Vtube! 🔞
(@_CallMeDevon) reported
@playnewworld Still a lot i didnt see on the bug list to fix, but its looking like a step in the right direction!
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Chris Duncan
(@2legit5u) reported
@playnewworld Good work guys. Can we fix pillar of fire next? Trying to max range cast is impossible while looking from a snakes PoV, its so hard to gauge depth. Maybe tilt the camera to a slight birds eye when activating the ability, or re working the reticle animation/add outline target.
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Degentralizd🖖
(@Decentralizd) reported
@playnewworld @amazongames Not to mention it literally said 2 day ban but actually ended up being more like a 4 day ban... talk about a completely broken system. You literally just have to report the company that you go to war against 10-15 times and you win the war. Really solid work here guys.
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Lino Durand
(@Durand_Lino) reported
@playnewworld Is there a fix for servers ? been waiting since launch to join my friends on chicomoztoc, playing a mmo alone ain't so fun
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Scruffy
(@Scruffm8) reported
@JackusKJ @playnewworld And the fact that cut Aus off at 10pm. Which is like peak for us. But yes. Next time lets make sure the Americans are happy with everything that is going on before the rest of the world. Shouldn't be too much of a problem.
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Nieh
(@Equillium) reported
@playnewworld we support you but pls tell me you fixed the lag in dungeons for EU servers
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ShadyMunkae
(@ShadyMunkae) reported
@PudimGostosoDLC @playnewworld I thought it was my game client that was having issues. Been driving me nuts!
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Darth C
(@Camodactyl) reported
@playnewworld why add a confirmation of canceling your spot in the queue but no crash protections??? I think crash protections are way more important than confirming that you want to drop from the queue...
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Dah_Gnome
(@DahGnome) reported
@flobba_job @Kyakarot @playnewworld To be fair, that is what things like warranties are for so they do actually compensate you financially when things do go wrong with your care if it was in their power to fix or their responsibility.
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AV
(@avatarr445) reported
@PustanSerban @Neoopets @playnewworld Usually a game this big costs $60 + $15/month man We paid $40 Massively multiplayer games run into massive problems, especially in the first week
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Naizee7🐧
(@Naizee7) reported
@playnewworld Love them addressing issues so quickly and such! Amazing launch response I say to get as many people in as they wanted than fix it so it stays like that! The people forcing themselves into servers instead of taking the L and moving somewhere else don’t need to catered to
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Stinking Beaver
(@KnifeFightr) reported
@playnewworld it's like you watched 2 decades of mmo releases and thought "hey why dont we take all the common problems of launches like this and do them exactly the same!"
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FuLL
(@ThousandEyess) reported
@tropheus8five @playnewworld I have problem with my 970 GTX the workaround i've found is to play in windowed mode. I got bsod once in full screen