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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Dawson
(@briandawson92) reported
@xFerj_ @playnewworld The people who create cosmetics aren’t the people who fix bugs. Lawd
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Tim Barnes
(@barnesy17) reported
@playnewworld How about you fix your broken game
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Modangles_
(@m0dangles) reported
@playnewworld fix your game. You wonder why the player base has fell off.
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Oshzak
(@Oshzak) reported
@playnewworld Outpost spawn camping. Please figure out how to not let it happen. It's not fun sitting in the spawn menu until it's over. Perhaps fix the matching. Whatever helps the situation. Thank you.
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Cirouss
(@CirousStream) reported
@AlfieGman @playnewworld I am level 60, Gearscore at 596, been level 60 since 6. October. The Game has MANY MANY problems. Why care about a freaking achievement? The only thing I do right now is war and sometimes a little Outpost rush. There are many more important fixes than that is my message.
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Andrea Handley
(@msbubbles0428) reported
@playnewworld Since last update I have all sort's of bugs, lag being one that I never had before, quest's not showing up on the map although they are pinned.
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David Crist
(@DavidCristTX) reported
@playnewworld New worlds has lost almost 800k players. I know I won't be playing again until they fix the game.
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Bristol Steve
(@BristolSteve4) reported
@ExileAryui @playnewworld I only played since the open beta, and nothing really changed from that. What was different in the closed beta and alpha? I have a decently geared pve char at 60 and I'm now not sure now what to do. The storage logistics is broken. Azoth for travelling is broken. Orbs are broken.
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SuboptimalNinja
(@Suboptimal_GG) reported
@playnewworld How many skins do I need to buy before you fix your luck system?
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Kenneth James
(@MooSmilez) reported
@playnewworld I know the art teams aren't fixing bugs but more monetization even as skins while terrible issues still exist rings a bit hollow.
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jamie robinson
(@jamierobinson41) reported
@SwaggVijay @amazongames @playnewworld yeah my laptop couldn't but it was ram issue. Seriously though the game was fun for a bit but there's a lot of bugs that really kill the enjoyment for me. The patches only seem to make things worse.
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Daniel Leon
(@zartath) reported
@soulseared @playnewworld You require so many mats from low levels to make higher tier say from iron to steel then to starmetal etc. it’s a hard grind, I get it, but it needs more tweaking. Also WHY have you not fixed the crafting bug STOPPING people from crafting? So many reports yet NO update on a fix??
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asavah
(@asavah_) reported
@playnewworld When can we expect a patch that addresses issues reported in closed beta?
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Talanar
(@Talanar1) reported
@playnewworld "Fixed an issue where players were not able to fill Buy Orders from local Storage Sheds" yay. Finally. Not a big thing, but annoying as F. Sad about changes in elemental animals though :( They were not so common or profitable at all.
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Revolter
(@Revolter_1) reported
@playnewworld fix wars
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Halys 🛡
(@halyslima) reported
@playnewworld And the commercial warehouse (market place) is still full of bugs, 3 maintenances and I still can't know what I sold, because every item offered for sale appears as it already had all sold. You are not fix to get a column of data solved...
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Hi Bob ⚡🧙♂️
(@ImBobHiBob) reported
@playnewworld FIX YOUR DAMN GAME
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Sllothh
(@jmichael0213) reported
@playnewworld I think different people handles the shop and the bugs, so " how about u fix the bugs " comment is kindaaaa........
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Christian Chua
(@Tsiki_WoW) reported
@briandawson92 @xFerj_ @playnewworld But then they could tell their colleagues to fix it first.
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PreemptiveFaceplant
(@kristoferneil1) reported
@playnewworld Still didn't fix the issue with projectiles going through or reflecting off enemies. Gj there. You stealth added a giant turkey world boss. Oh! Did you forget to mention that in your notes or was it accidently put in?
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xFerj
(@xFerj_) reported
@playnewworld How about you fix your broken game first
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VoodooDoubloon
(@VoodooDoubloon) reported
Truly impressive to watch @AMZNGameStudios destroy their online @playnewworld community with a triage of bugs and more bugs when they fix bugs. Who wants to play a game that should be in alpha? They need to pay folks to play this at this point.
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BillyBigTweet
(@BillyBigTweet) reported
@playnewworld just got a glitch in OPR where I couldn't respawn and your BRILLIANT software detected me as AFK and brilliantly banned me for an hour. FIX YOUR F*****G GAME instead of putting TURKEYS IN IT (which you also effed up now it's just a gold farm for the few)
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Jensen 🦇
(@radaway) reported
@playnewworld No. Fix the game.
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Otho
(@DareDeft) reported
@playnewworld your game is the only game on my PC that’s on Low everything and still finds some way to lag and crash during everything. Is there a refund option? I can run Skyrim on Very high everything but not NW?
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Modangles_
(@m0dangles) reported
@playnewworld You wonder why the player base has fell off. Just fix your game.
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zenzupie
(@zenzupie) reported
@playnewworld whats the point in this when theres no players left from all the IN-GAME ISSUES!?!
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Sephira
(@sephira1990) reported
@playnewworld ******* suckers, fix the sieges!
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ghostrat_wow
(@ghostrat881) reported
@playnewworld Fix your ******* game before throwing skins to the com
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TheWizardGeorge
(@wizard_george) reported
@playnewworld Come on. At least fix the game first before you start throwing out more MTX. I basically got to 60 and uninstalled, just like all my other friends(most of which didn't even make it to 60).