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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Xzstance
(@Xzstance_TTV) reported
@playnewworld So many Fixes and so much work in only of a few days! For people who think that devs need to press 1 button to make a fix the must open their eyes and understand what you do ! Keep this game alive! <3
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J. M.
(@DeBierSjouwer) reported
@SlothsHere @playnewworld Can you link the issue from forum? Maybe I did ran into it and maybe I found a workaround for it when I ran into it. No harm in looking in to it for you.
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Daniel
(@Nemesdaniel3) reported
@playnewworld fix the queues
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damneasy
(@thedamneasy) reported
@playnewworld Just fix expeditions literal 2 second lagg thanks
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Kaziel Bonn
(@KazielBonn) reported
@Sulsalogan @BoJanglesGaming @playnewworld Can you two elaborate a bit more on the issue, please? Do you mean low frame rates or slow camera turn?
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Alex Rhymer
(@WickedxRhyme) reported
@playnewworld I see there was a fix for achievements/titles but my issue is that I have no titles and I don’t see anywhere to claim them.
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Ömer Karahan
(@oe_karahan) reported
@playnewworld Do you think changing the AFK behaviour is solving the actual issue? People move their mouse maybe because they want to take a little break and don't want to wait 3-4 hours in a queue. Third party tools are something different for sure.
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Stefan_Fox
(@Stefan_F0X) reported
@playnewworld Can you fix the ingame voice chat that keeps bugging out when your at it? Plz <3
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Zwer Kvack
(@ZKvack) reported
@tripa47 @playnewworld this has to be one of the most idiotic things i have seen here. they are taking all servers down at the same time. obv the focus is on na/eu where most of the player base is, not australia. and if they would take only na/eu down your servers would have 20k waitinglists.
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FRAG
(@fragnerdTV) reported
@Davvixi @BardUnshaved @playnewworld the login queues are only bad if you are trying to chose a populated server... never once since release have i had to wait in a queue. Lol. if you haven't played it yet just use a server that's not insanely populated and you'll have no issue.
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Jakob Escobar
(@Zero_1263) reported
@playnewworld I’m pretty disappointed that y’all didn’t address the constant and annoying problem with the compass/tracking bug. The fact you have to log every 3-4 hrs or not have any tracking markers including mission markers is more than frustrating.
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snal3s
(@snal3s) reported
@playnewworld Shortened the AFK disconnect from 25mins to 20mins? people running AFK because they cant login again when they go to dinner or something because the damn queue. The first thing u had to fix is the queue that everyone who pay for the game can play when they want. that sucks
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Marc (Tripa)🇦🇺🐶🚀🌙
(@tripa47) reported
@playnewworld Here's a smart idea, let's pull the Australian servers down at 9pm during peak user times, during hours most wars are supposed to take place. Not at 3am when no one is playing. This is the point in having regional servers, so to not disrupt gamers play time. But not in your case.
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Scorpious_Aleck
(@ScorpioAleck) reported
@playnewworld I sse your updates and I raise you an optimize your code please. I am running an RX6900xt with 128GB of RAM and a Ryzen 9 5950x and wow the lag and hit detection miss in the game is unforgiving. Not to mention the rubber banding or some mobs spazzing out
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Jeff
(@Bra1ndra1n) reported
@jmaymay1 @playnewworld I am just fine without a horse I had no problems travelling. fun fact get yourself a house in every map or maps close to one another it will save you azoth and time travelling.
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BLUE BOX Game studios is full of ****
(@LolWhatugonnado) reported
@playnewworld Are you going to adress the HORRIBLE optimization for this game? i see players with 3090 cards having massive problems.... So, when is this going to be fixed?
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cqe💻
(@divelikesailor) reported
@playnewworld FIX THE BUG> STILL 25K FACTION TOKEN CAP WITH THE LAST FACTION RANK
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oWhiteops
(@oWhiteops) reported
@jmaymay1 @playnewworld You got a ******* problem if you can't handle 5 hours of downtime. Touch some god damn grass.
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Marc (Tripa)🇦🇺🐶🚀🌙
(@tripa47) reported
@ClarusMentis @playnewworld Yet they didn't have a prob launching at different times? I have no problem if this is their reasoning, but I really think it's more just the fact they are new to all this and are still learning and will have many more teething issues along the way. Hoping for a better solution
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Scorpious_Aleck
(@ScorpioAleck) reported
@ItsWheaties @yongkykun @playnewworld I see both your points but also on that note as customers we should not have to shell out more cash for an issue that was caused by the developers or decision making of the marketing team.
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J. M.
(@DeBierSjouwer) reported
@Sidefx06 @playnewworld They most likely ran into issues when implementing the patch. Give them time to fix it. Beside, this patch has a lot of files for the upcoming server transfer feature. So, it's more than just some bug fixes.
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Adarahhl
(@adarahhl) reported
@Dudes_Opinion @playnewworld Fast travel? I’m almost 30 and haven’t had a problem yet
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🎃Spoopy Bean🎃
(@Doireann_H) reported
Anybody else have an issue with #PlayNewWorld where the game crashes upon exiting the Amrine Expedition? I've ran it twice now and the game has crashed on exit both times, thankfully with no queue on restart. Game runs fine otherwise, it's just a bit frustrating.
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PessaMystic
(@PessaMystic) reported
@playnewworld Are you guys aware of the influx of fishing/mining/gathering bots that have already started to plague New World? What measures do you have in place to detect, remove and get on top of this problem that can quite literally ruin a game in its entirety?
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Brad Bushard
(@Dragonlord_Brad) reported
@playnewworld And so it starts .. bad look having to push back one of your first patches. Please do not tell me this is gonna be another company that says 5 hours but normally takes 15 and 2 emergency patches to fix there patch.
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Legit_Merk
(@Legit_Merk_) reported
@Jinnzell @playnewworld i mean it was never new world killing gpu's its already been confirmed that it was "poor workmanship" on those cards that broke new world simply but stress on the card and there ****** solder jobs broke apart. nothing to fix it was never amazons fault.
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BaasheD
(@BaasheD_R6) reported
@playnewworld I hope you fixed dungeon lag!
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FlynnWinch
(@AlmanaxWinch) reported
@Sidefx06 @playnewworld I think its one of the root problems, people are not going to moove that easily
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Robin Karlsson
(@Robin_karlsson3) reported
@playnewworld Putting the servers down at daytime here in EU. gg :(
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FlynnWinch
(@AlmanaxWinch) reported
@ADCARTATTACK @XcaLi @playnewworld Tbh and precise : i'm along with you that they should do more for thoses servers problems, but no, you do not have paid the game so to get it, you have paid the game in is state.