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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Smith
(@MSmith9001) reported
@playnewworld You've totally gimped healers with the life staff nerf. Find a better way to address war issues that dont ruin the entire rest of the game. Open world and dungeon healing took a big hit.
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Lagunyve
(@lagunyve) reported
@playnewworld Please fix transfer now like you hotfixed crouch exploit
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Todd Falconer
(@West_Coast22) reported
@bobrozaur_ @playnewworld Current bug. They are aware but there is no timetable for a fix yet :/
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tony jeffries
(@ACExRAPTORx) reported
@JoshStrifeHayes @playnewworld yea but this also was used for a gold exploit, look how fast they fixed that though yet unable to fix server transfers. i bet if store was broke and giving stuff free it would be fixed in minutes
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John.
(@Big_Juannn) reported
@michael_beaver4 @playnewworld Weird. I transferred when the option came out. It said that fro me too. I went and pulled everything out of sell AND buys. Then had no problems
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Matthew Smith
(@MSmith9001) reported
@J1mmyRS @playnewworld It was a ham ****** way to address the issue. Now 2 mastery point upgrades are next to worthless. I get it caused war issues, but theres got to be a better way than straight up nerf.
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Robin Lee
(@RobinLe91316474) reported
@playnewworld How bout addressing the issues instead of promoting useless stuff.
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Monkeyman
(@shootmeintheleg) reported
@playnewworld We are eleven friends who will deletw the game if the server transfer isnt fix in an hour. We cant wait all our life for the stupid *** devs to fix this. Bunch of usless devs, get some professionals to help you all. Everyweekend is ****** bcz of these jerks. Fire some trash
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Tytaine
(@Tytaine) reported
@playnewworld Both Fire Staff, and Ice Gauntlet are broken now due to your latest patch. Can't hit with pillar of fire as the first hit on mobs which is when it is supposed to be used. Incinerate misses often now. Ice Storm does no damage most of the time. How do I dps like this?
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Todd Falconer
(@West_Coast22) reported
@JAXSTEEE @playnewworld It’s a current, known bug sadly. Tons of people are dealing with it. They are aware but no fix yet :(
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Todd Falconer
(@West_Coast22) reported
@Bwickham93 @playnewworld It’s a bug that thousands are dealing with. Their is no fix yet sadly. They are aware but no clue on timetable :/
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EK1 Gaming
(@EK1GamingTV) reported
@Triple_Gz1 @playnewworld Bad thing is that this game is falling into the “fix 1 thing break 10 others”.
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Tha T1p
(@Tha_T1p) reported
@playnewworld So I'd love to play your game, but I dont make any gold now with this sweet auction house bug, so how exactly do I continue to pay for taxes and repairs if I can't make any gold? Meanwhile everyones just cheating their nuts off with these macro exploits. FIX IT
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Sean Claxton
(@TheSinfulDragon) reported
@playnewworld You have people pay for your product that is riddled with bugs, unstable software and consistently crashes and has had no true stability since launch. You literally have game breaking coding. Pull the game down for a full day or longer if you have to and fix your ****!
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Big Huge Lover Boy
(@devanhurd) reported
@playnewworld ur games broken fix servers or tell us what’s going on before u tweet halloween bs
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Hey_Mistah
(@Hey_Mistah) reported
@playnewworld Fix your game
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Stuart Sheppard
(@stuashep) reported
@playnewworld Fix the server transfer issue
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30KGames
(@30KGames219) reported
@aypazgames @Psyf3 @playnewworld Except they are not resolving anything. They fix 5 sources of bugs and glitches to just create 10 more from a different source, or new bugs all together.
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Stuart Sheppard
(@stuashep) reported
@playnewworld when are you going to fix the server change issues????
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Stephanie
(@monstabebettv) reported
@playnewworld Holy whatever the update was it broke my game. I’m lagging everywhere. And I tried to buy something on the auction house in EF and it keeps saying item is not at this auction house when it is the only one I have selected
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lee crites
(@spartan2232) reported
@playnewworld do we think its possible to fix the aoe hit registration that got completely destroyed in the patch? because its impossible to play with fire staff/ice gauntlet now because literally none of my spells hit more then 30% of the times when they are dead on target
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Lig Carmona
(@LigCarmona) reported
@playnewworld Yeah, there are a huge load of bugs ! Be careful, it gets worse when they fix it !
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Matthew Smith
(@MSmith9001) reported
@TetsurouNatsuru @playnewworld I thought for sure my game was bugged. Decided to check changelog and saw red. What a moronic way to fix war issues.
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R3LOAD
(@R3LOADGAMINGG) reported
@playnewworld when will you have the problem with transfers being held by trade post sells that are not there?
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Call_sign_zErO
(@call_sign_zer0) reported
@playnewworld so any update with the server transfer problem I would love to play with my friends at some point in the next year #NewWorldMMO
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JackShepardPlays
(@JackShepPlays) reported
@playnewworld They created a new bug where when i try to place furniture in my house, my game client freezes on me. Did you guys fix the market yet? I have not been receiving gold for my sold items!
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CutiePetutie
(@TheCutiePetutie) reported
@BVRlive @playnewworld Well they posted a "fix" apparently but gonna wait till later to see if peeps complain that its not lol
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Joe
(@Leviathan9569) reported
@playnewworld Any news on a fix or workaround?
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Josh Strife Hayes
(@JoshStrifeHayes) reported
@SilvaMandy1 @Its_Bogz @playnewworld Actually crying on youtube is the EXACT reason these bugs get fixed, because we put vids out, and then they fix the bugs.
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Steven
(@Slietaert2) reported
@playnewworld How about fix the trading post issue so I can actually transfer servers and play with my friends.