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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ronnie Van B.
(@thekidblues) reported
@playnewworld @awhitekid123 Why not? The new gen consoles could run the game without any issues. Next gen consoles.have better specs than 1/2 the pc's in the wild. This seems like a really stupid decision. Excludes a massive amount of players and $.
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Witchhunt
(@WitchhuntNW) reported
@playnewworld @AMZNGameStudios Is there any resolution available for people who earned Golden Rage skin but left it unclaimed in inventory? Some assumed it wouldn't disappear, other items don't. Players jumped through the hoops, please fix the reward. Love you all.
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GM Shane
(@RunklePlaysGame) reported
@playnewworld Just stunned by the anger that so many people have over this. Have so many people just been fed bad product releases that they feel its fine to “patch it down the road” How about fix it so you can work on new content down the road instead? Take the time you need to get it right!
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Raphael Merino
(@RaphaelMerino1) reported
@Lyravar1 @Level81Nord @playnewworld This is a studio... Amazon is the publisher. Stop thinking studios have infinite money and manpower, that's not how game development work, they just have the access to the infraestructure, meaning that for issues related to server expansion they can deal with it really fast.
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Jamoose
(@xBowenoo) reported
@Steevoo0 @playnewworld Wasn’t it only specific brand 3090s having an issue?
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Tristan🤪
(@tristanpope) reported
Ok @playnewworld I have a problem and there are no support groups for your game. I need my fix soon!
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Elementalistly
(@Elementalistly) reported
@TechniqTV @playnewworld I feel ya. Having to go back to Lost Ark RU, as I only want that game...or New World. They knew what they were doing by pulling it out an extra month, as us junkies can't get our fix.
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bcn
(@bcnpan) reported
@playnewworld @Seanhendricks57 Is there a list of critical of bugs/issues so we can see what’s being worked on in the extra month before release?
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ThatBr1tGuy
(@ThatBr1tGuy) reported
@playnewworld Could you just release at the end of this month so the suffering without it can end? I'm sure I speak for everyone when I say we'll play through the bugs and let you fix them as it goes, the wait is destroying my soul.
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Thy Floky
(@ThyFloky) reported
@playnewworld @LestatPLays The thing people don't understand is that "not working on new content" doesn't mean they showed all the content that already is added... There could be new content at launch just not stuff they worked on during and after the beta.
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SilverStudios
(@TheDrewSilver) reported
Because of me enjoying @playnewworld several people have told me I MUST try @finalfantasyvii I have been hesitant for a LONG time to try this out but I have finally broken down and downloaded the Free trial. Wish me luck...
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Suprvilln
(@Suprvilln1) reported
@Level81Nord @Lyravar1 @playnewworld lmbo so you googled "biggest game budget ever" and think this invalidates his point? shows how dumb you are. The issue is they keep announcing release dates then delaying the game. They need to just not announce **** and not say anything until the game is actually ready.
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This Is Me
(@ThisIsM02478595) reported
@playnewworld They aren't delaying it because it needs more attention. They are delaying it because of the release of other titles. They could fix minor bugs or make changes along the way, but they decided not to release it at the end of august...
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SejanusOne
(@OneSejanus) reported
@playnewworld So you rewarded cashed up content creators who don't need this with incentives whilst creators who have been pushing the game since day one get nothing? Meanwhile Twitch is sending us email saying they are trying to work on the exposure problems of small streamers.
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Pedro
(@Pedrikoso) reported
@ThatBoiDodo @playnewworld How do you suppose these devs test their servers stability with such big load of people trying to log in at the same time? Just write whatever code and hope for the best? No, you test it. Like they did, on the beta. If there aren't problems, they stick to the plan. Wasnt the case
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Xerj
(@Xerj13) reported
@playnewworld I'm pissed off at this. A new Beta the first week of September could fix it.
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Michael Georges
(@Michael83908485) reported
@playnewworld How can a mmo in 2021 be released with no mounts for faster travelling we want a game not a running simulator... typical scumbags create a problem of slow travel then sell you the solution as 'time savers'.
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Nanokant
(@Nanokant1) reported
@PlayNWUpdates @NewWorldTimer @playnewworld Béta 2 incoming? i have time to crash test everything :D call me ;)
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CR
(@cryptotwitCND) reported
@playnewworld @Seanhendricks57 People just love the game and want to start playing with glitches or not. Every glitch I encountered I was able to work around but only made lvl 46. Sticking to August release would be ideal but missing September will set people off for good.
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deadcrush
(@deadcrush1) reported
@playnewworld Is it true New World announced their realization on long term problems with in game cash shop. Purchased legendary status producing longevity issues and destroys incentives to actually play the game etc
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Shugo
(@Shugo10809544) reported
@playnewworld We just would like more transparency, respect and responsibility, some may see it as just a game, others see it as a customer. And as customers we are extremely upset that our product is so long overdue. We don't want to cancel the service, we want the product to be delivered.
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Ryan Aslett
(@ryanaslett) reported
@cryptotwitCND @playnewworld @Seanhendricks57 There are some glitches that nobody can work around, like gold /item duping. If they dont take extra time to fix those, the economy is shot, and people will abandon the game.
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Travis
(@aidan8et) reported
@playnewworld Does no one remember the release of Witcher 3? CDPR gave regular updates as to "bug fix" delays & ended up releasing a game that was beautiful. Cyberpunk 2077 was repeatedly delayed in order to install new "features" & ended up a complete mess. Just chill out...
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Chem
(@c_h_e_m) reported
@NightZebra1516 @playnewworld @LestatPLays I was okay with the delay up until this point. I thought they will work on bugs... but also add content. But if it's just to solve server issues, while still a good thing, but not add new content at all.. Then it's really disappointing.
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Urich Hunt
(@urich_hunt) reported
@playnewworld @LestatPLays Are you working on anything to help the low end of sys requirements too? Min requirements should still play decently, just not be the best for like PvP and such. Right now, some of the lower end stuff takes MINUTES to load areas. Or is that server lag?
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Chem
(@c_h_e_m) reported
@playnewworld @LestatPLays This is really disappointing. While bugs, servers, and so on have issues to be solved... Your game also desperately needs more content ! Items/crafting/quets/PVE/PVP
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TooLateToTalk
(@TooLateToTalk1) reported
@playnewworld Beta please at least four weeks. I don't care if you are going to wipe the characters afterwards. It gives us something to do other then play so many broken cash shop MMOs like WOW and such..
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Stevo
(@Steevoo0) reported
@xBowenoo @playnewworld No there was reports of more cards I seen it on @JayzTwoCents video I’m sure, was either a video or a tweet I can’t remember but he had a list of all the cards that had problems
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Spencer Goshorn
(@GoshornSpencer) reported
@StellarFoxGamin @FVCKNWEEB @playnewworld didn't have any of those issues regardless you are right they do need time to fix bugs there are game breaking bugs that they have discovered that will easily get people maxed out, balancing issues, enemy mob bugs.
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Holydeat
(@TheRealHolydeat) reported
@netgfx @mike_voortman @playnewworld You call it toxic I call it not being a *****. The company doesn't need to fix something that isn't broken. The game feels and looks amazing..if you think I'm toxic, I feel bad for you. I'm not mad at the company I'm mad at the **** streamers that didn't experience the game.