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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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jay
(@JayT_1991) reported
@playnewworld Fix your **** its frustrating
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dutchy
(@dutchy32128650) reported
@playnewworld can we get the transfers already im sick of this long queues and then a error ******* me over again is just stupid me and my friends are willing to go to a lesser server just implement it already with a bonus im sorry 1 coupon skin reward aswel
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pipsquik
(@FabianDOOOM) reported
@Celtics_fan78 @MaybeOnMars @playnewworld odd, it should work. im frustrated aswell. been in quee for over 4hours today and yesterday 6. hope everyone is getting in without issues soon.
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FETAKNIVEN
(@FETAKNIVEN) reported
@playnewworld Can you fix the queueing for starting zone? We are literally thousands of players stuck there. And no we are not new players, most are between 15-25lvl!
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Fidget_the_fox
(@Fidgetthefox1) reported
@playnewworld Are you kidding me!!! I wait for 2 hours in a que and then i get an error that kicks me out of the que.
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Kil Chung
(@ynotbebaked) reported
@playnewworld Please fix the amrine bug in SA servers, the forum has a lot of requests but no answers, really killing player experience when you can't advance on main story questline! Is it not a priority because we are in SA?
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Pim
(@Thermal_Tom) reported
@playnewworld waited 9 hours in que with this fix, finally got 2 errors and cancel que completely, was position 1 and position 600. i give up today.
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Whispers
(@Nowotn_y) reported
@playnewworld We are waiting in line for 2 hours to enter the game. Then, after dropping to 100 people, the game gives an error and puts it in the 2120s when it starts again. Where is this justice? This is the big company Amazon, is that all you can do ? you're really disgusting.
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Serf
(@Serf_) reported
@SeezOnSocials @mccvrty @playnewworld We're actually talking about the issues with Amazon's rollout right now. Go pester someone else.
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Mayern
(@Mamyrvang) reported
@playnewworld ffs... keep getting "Failed to join login queue. Please try again." cmon🙄
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Magnum_Pinkeye_V1
(@Magnum_Pinkeye) reported
@playnewworld having to log on 2 hours before i even get home to get a error message mid queue on to have to requeue when i get home, not gunna lie this sucks so hard
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Youuri HELVETTI
(@YouuriHelvetti) reported
@playnewworld What about the "Failed to joined login queue" ... cause it's a RESET ... Love playing queue simulator ... what a shame.
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Mortys
(@MortysQ) reported
@playnewworld What about increasing the capacity to 3-4k and better system to kick afk players(they're afk running towards a wall a lot) that would fix a lot of queuetimes
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Whispers
(@Nowotn_y) reported
@playnewworld Error cod : unable to ....
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Pingulele
(@Pingulelee) reported
@playnewworld Can you please fix the problems during the freakking ques instead, i have now been at sub 20th spot and the Q crashes on me putting me back at ~4k ..........
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Whispers
(@Nowotn_y) reported
@playnewworld We are waiting in line for 2 hours to enter the game. Then, after dropping to 100 people, the game gives an error and puts it in the 2120s when it starts again. Where is this justice? This is the big company Amazon, is that all you can do ? you're really disgusting.
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.
(@Lomnap) reported
@playnewworld worst engineers on team ? they did not learn from the stress test ?? increasing world won't solve the issue . work on increasing worlds capacity faster.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld When are Twitch drops being fixed?! You limit which streamers get them and then 40% of the people they are broken... Not the most friendly to the Content Creator community...
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Turtle
(@Turtl3Neck) reported
@FabianDOOOM @MaybeOnMars @playnewworld thats what I did. now im back in q. gonna be midnight before I get to login
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🗻 Gyro Takashi 🏔️
(@GyroTakashi) reported
@playnewworld Curious if there's anyway you guys could implement a system for bug or game crashes to allow players access back into the game without queue times? I had to drop a grinding party because of a game crash and now sitting in a 2+ hr queue.
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Andersson.J
(@JimmieSan_001) reported
@playnewworld I mean. There are already several new eu realms without queues. Focus on the core problems. Increasing player limit on servers. And queue problems like why you are forced to re queue after dc Most People are not gonna leave their companies and friends and play on a new server.
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld What about the 'Lag detected error' thousands are getting.
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Brittany
(@ItzBritt6943) reported
from
Östersunds Kommun, Jämtlands län
@madagger @playnewworld Same error! Been trying to get into game for 4 hours now..... 😭
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Tobbe
(@f1ttsker) reported
@playnewworld 3 hours in queue. Gets down to last 100 get an error. Not the one you are mentioning. This one it does not matter what you click you lose your spot anyway. So im back at 3103. Thanks guys!
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32Bit Badman
(@xmkmx) reported
@playnewworld r/whoosh You guys still haven't understood the core issue at hand. People want to play with friends, and nobody wants to start from zero. Either increase server capacity, give free server transfers or STFU
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M3atBall
(@MarcoMarctucc) reported
@playnewworld Seriously? Now you tell us this? This error been there since yesterday and we figured the solution out earlier the yall.
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Egehan Özçelik
(@madagger) reported
@Claymore030 @Celtics_fan78 @playnewworld You kiddin’ me? It’s not like a student project that we are expecting too much. It’s AMAZON and if i pay for a game, i expect to play it. As a gamer i saw a lot of server ques and im ok to wait but this by far has easily topped every other problems.
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McCree
(@Official_McCree) reported
@playnewworld so your not going to actually fix the issue, but rather tell people its a feature?
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Rich Henderson
(@Celtics_fan78) reported
@FabianDOOOM @MaybeOnMars @playnewworld There's another error they do not mention where you sit in queue and then it says " failed to join log in queue " and boots you. This is the one I'm getting. So I guess this only works for this specific error. Bummer.
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Abrie Schuman
(@Abrie_Schuman) reported
@playnewworld @Chadesh It's your own fault for making it impossible to take a break. If you want to take a break and come back, you can't, because of the queues, so people are forced find a way to stay logged in! FIX YOUR GAME