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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Caniso
(@CanisoTweets) reported
@playnewworld No Problem 👍🏻
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charlie
(@iamnotcj) reported
@playnewworld The quest “under the same stars” is currently broken for us on Laputa server. (The Ursa chest doesn’t count for the quest, the other two are fine.) not sure if you can relay that or not
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Mitchell or Dunard Garaus
(@Dullaron) reported
@playnewworld There is graphics issue on the fire staff skills. I couldn't see the graphics. Normal fire attacks graphics works.
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SoberTTV
(@SoberTTV) reported
@playnewworld is there a fix for the marauder advacement gladiator quest bug
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Michael Washington
(@michaeljwjr) reported
@playnewworld Fix PVP scaling, it used to be great. Don't pander to streamers.
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Jejuan Macfarlane
(@JmanDD) reported
@RHRPaige @playnewworld Yea your not the only one who had that issue. They should put that info out with there announcments about the e-mail.
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Dwight Lee
(@dwight_lee1833) reported
@DeadLaced @playnewworld Nothing for them to fix, Im on a 1080 and am having now problems, 60 FPS even in crowded towns, fix your PC
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N3llee
(@N3llee) reported
@playnewworld Single most frustrating thing in game right now (not including insane cpu temps, lag/fps drop, various bugs not fixed from prior beta) is area/zone player cap and getting ported back to "home" location/inn. Makes you not even want to play the game its so bad.
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Aodan
(@AodanTV) reported
@rortsfike @playnewworld You have some issues, should figure them out.
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CutiePetutie
(@TheCutiePetutie) reported
@ProdigeV1 @playnewworld Never expierenced any lag since playing this morning.
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HoneyDruid
(@Honey_Druid) reported
@playnewworld Pretty cool stuff. What about all the performance issues going on in the open beta that weren't in the closed beta? You have us all scared it is going to get delayed again...
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JRyat
(@RealJRyat) reported
common @playnewworld! Why can I not spawn into the game? I was there and then it kicked me out cuz of "Lag detected" click a button or something and let me back in!
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Heather
(@heathers5_0) reported
@playnewworld Thank you for your response. I called Amazon Customer Service and there is clearly an opportunity for training with the person that assisted me because clearing the cache worked.
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King Seraph
(@KingS3raph) reported
@playnewworld How is it after an closed alpha, closed beta, and now an open beta, that your Company MOTD is still broken? you still cant CTRL C/CTRL V in game? You guys just taking a vacation?🤔🤔🤔
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SaraLovesArchery
(@ArcherySara) reported
@playnewworld I'd really love to do a full review of your crafting system, but you'll have to put all the components in the game first. Fix the wood please.
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Jayrom
(@Masterfenix87) reported
@playnewworld is it to fix things not spawning?
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fadinsoul
(@fadinsoul7) reported
@playnewworld Did you guys fix the over throttle on 3090s? Haven't really been convinced yet if it's worth my second one 🤔
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CutiePetutie
(@TheCutiePetutie) reported
@playnewworld During NDA alpha which was shortly after closed beta I tried running the game on 60 FPS and my GPU would hit above 180F and I would lag. NOW I can run on 60 FPS my GPU only hits 160F and no lag. To all the trolls; when is the last time you dusted out your PCs?
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Kukurimon on TTV
(@OMGossGoal) reported
@playnewworld Please fix the light armor “roll” bug
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DeadLaced Sneakers & Fashion
(@DeadLaced) reported
@playnewworld 43 FPS on a rtx 3070? Can’t be bruh Fix it
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Carl 🪑
(@phOHBEa) reported
@Benson_EU @playnewworld You have any audio issues at all?
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ken nunn
(@kennunn7) reported
@playnewworld You know what servers these mega streamers are going to be on tell us. Another issue is your game is very insecure. In first 6 hours I seen miner mine the top ore in game that's not possible. You seem to turn blind eye to cheaters if not enable them
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SpaceGal
(@_SpaceGal_) reported
@playnewworld Still same issues
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Ben 'Benson' Bowe
(@Benson_EU) reported
@playnewworld Please re add the ability to respawn! The only way of fixing the stamina glitch now is to relog and sit in a queue :(
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Gizmo DeVoe
(@GizmoDeVoe) reported
Okay, @playnewworld - where do we report bugs we found? I had some serious audio issues (music came in and dropped most of my combat sounds) and there were some spawned creatures that I couldn't attack. No feedback for bugs in the survey...
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SoberTTV
(@SoberTTV) reported
@playnewworld There is a task called Marauder Advancement Gladiator tells you to go to Cutlass Keys and complete the trial of the gladiator but it is bugged and there is no indicator in cutlass and there are others with this issues. Is there a fix for this???
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ProdigeV1
(@ProdigeV1) reported
@playnewworld Why is there lag spikes in the servers?
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Billy Yenzen
(@Peeeezy) reported
@playnewworld Fix your game my gpu almost overheated
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Vitor 🎮 #NewWorld #TeamCovenant
(@DefogoPlayOn) reported
@playnewworld this beta is worse than the previous one. The game looks more broken.
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Who is Joelton D. Junior?
(@jojo_mmxvii) reported
Thank @playnewworld for the game, it's really beautiful, I have some issues because my hardware but the attention of support still doing a good work. I hope you can fix the problem with somes GPUs, so I can play freely.