New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/17/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • PR_311 PR311 (@PR_311) reported

    @playnewworld is the bug where regeneration effect doesn't work after 1 dead fixed? Not too bad to always have to put things off and on again to fix it but in a war or with lot of oppents a bit annoying

  • yfletchtho Talents (@yfletchtho) reported

    @foalgo @huwie_ishizaki @playnewworld This dude trying to shill for a billion-dollar company that takes half a day to do a simple bug fix update.

  • GotDayum Nate Young (@GotDayum) reported

    @_Qui_xotic_ @invidyaa @playnewworld The problem is that it wasn't specific about the details. Someone asked a question and they answered. What you guy were making it seem like they promised and went back on that promise. 🤔 So ....thanks for proving my point.

  • KoalaKook Kook (@KoalaKook) reported

    @BinjFlo @playnewworld Yes where is the faction token but fix? Wtf

  • robbothekid Robbo (@robbothekid) reported

    175+ hours of @playnewworld . I get to this stage and now cant progress in certain due to a stupid bug that you won't fix anytime soon and I cant get in contact with anyone to attempt to get it fixed. THANKS. Dead set thinking of uninstalling.

  • MikeTheRage19 MikeTheRage🚁💥 (@MikeTheRage19) reported

    @playnewworld So no fix on the spawn of the Dryad on top of Malevolence for the 580 hammer task chain?

  • Hobbesdawg Hobbesy 2.0 (@Hobbesdawg) reported

    @playnewworld So: Fixed a housing UI issue. The UI will now correctly shows that property taxes are subject to the full price of the home, and not impacted by the first time home buyer discount. - Tech support has refused to help me with this issue in a housing refund. @AmazonHelp

  • Bra1ndra1n Jeff (@Bra1ndra1n) reported

    @playnewworld Also fix the quest in reek water where multiple pirates spawn, in my server there's like 200 of them spawned, if they see you a hail of bullets will be unleashed. They're not hard to kill alone but 200 is just impossible.

  • Relaxx94 リラックス (@Relaxx94) reported

    @playnewworld When are you guys gonna fix the great axe reap ability with gravity talent not doing damage bug?

  • A_DancinPenguin Dancing Penguin (@A_DancinPenguin) reported

    @playnewworld Fix the gpu issues and we're golden.

  • MartianbobPrime Martianbob (@MartianbobPrime) reported

    @playnewworld Will the Fire Staff Pillar of Fire issue be resolved?

  • DOUBLEDBIELBY04 gone (@DOUBLEDBIELBY04) reported

    @MudsliideTV @SteelyBee @playnewworld Which are the bad takes? Level 55 and I agree with everything he said. The PvP is frustratingly broken, so many things just straight up don't work at random times. The secret Nerf to AoE heals/DMG was the biggest wtf for me. 2 LS users casting SG cancel eachother out... Broken

  • ElderScrolls8 Elder Scrolls (@ElderScrolls8) reported

    @SteelyBee @playnewworld I am level 52 and I can now feel how broken this game is in PVE. Enemy aggro range and chase is broken. Economy is broken and the list goes on.

  • cellsty Cellsty (@cellsty) reported

    @playnewworld Oh wow it only took 3 weeks to fix the Azoth staff, and abandoning event. Small indie company I see.

  • _SiiiNNN Nikhil Kunwar (@_SiiiNNN) reported

    @playnewworld This was needed much much much much needed for pvp.. pls fix pvp. I shoot 10 bullets when I shoot 1 bullet in pvp because of Idk what

  • xmajix Maji (@xmajix) reported

    @playnewworld What about the bigger issue of invincibility exploit during wars ?

  • GhostIyyz Ben Farrugiaa (@GhostIyyz) reported

    @msisdn2 @playnewworld so how many people have been having problems with there gpu with ONLY THIS GAME like come on

  • Hobbesdawg Hobbesy 2.0 (@Hobbesdawg) reported

    @playnewworld @AmazonHelp Since this has now been admitted to BEING a bug, and had to be fixed I would like my issue address from multiple feedback reports sent in game. Please do NOT tell me to contact game support, they refuse to even address the issue from 4 different contacts.

  • robbothekid Robbo (@robbothekid) reported

    175+ hours of @playnewworld . I get to lvl 52 and now cant progress a few missions due to a stupid bug that you won't fix anytime soon and I cant get in contact with anyone to attempt to get it fixed. THANKS. Dead set thinking of uninstalling.

  • soapVAL Soap (@soapVAL) reported

    @playnewworld fix outpost rush

  • Alpha_Dessire AlphaDessire (@Alpha_Dessire) reported

    @CamcoHD @primegaming @playnewworld I had the same problem and I spoke with customer service and they didn’t find a solution so I had to do it by myself, so this is what I did, when I was linking my Amazon acc with the in game button I didn’t finished the setup, so i went back and finished it and it worked. GL

  • Ashborne_ Ashborne_ (@Ashborne_) reported

    @playnewworld People made characters in other regions because of a previous tweet tou made and if you lock regions as you keep saying people will be forced to either level to 60 again or not play at all. I hope you take this issue seriously and reconsider as it will affect SO many

  • ItsaRebel1 ItsaRealRebel1 (@ItsaRebel1) reported

    @toastmalone_14 @playnewworld at least they fixing stuff or you wanna play broken game or fixed game

  • TJM_Voyager TJM_Voyager (@TJM_Voyager) reported

    @playnewworld Oh forgot to mention, a few reports of the Hachet invisible glitch. Hoping you guys can check that out. We all know about the lag war glitch. Many PvPers are expecting a fix for PvP issues. Also some areas of PvE side of things boss glitches where you cant kill it. Things alike.

  • Taterpott tatertot (@Taterpott) reported

    @Epyon1234 @playnewworld The devs of any game could literally address every single issiue the community has at any given time and fix them with 0 mistakes and people would still ***** and moan about something

  • Chaminita1 Chaminita (@Chaminita1) reported

    @playnewworld What about tier 5 Staff of Azoth? you gonna play to fix it or we are not going to be able to do lvl 60 content?

  • chrisjfranko Christopher Franko (@chrisjfranko) reported

    @playnewworld “Fixed a housing UI issue. The UI will now correctly shows that property taxes are subject to the full price of the home, and not impacted by the first time home buyer discount.” This is ******* bs.

  • leafy_mc Mc_Leafy (@leafy_mc) reported

    @_MissClick_ @playnewworld Just walk. So many broken things that are already in the game and not working and you're asking about mounts that don't even need to be added

  • Mrmeecrob1 King of the Mexicans aka Jay 🇲🇽🇺🇸 (@Mrmeecrob1) reported

    @playnewworld You need to fix your in-game economy. Have NPC vendors. And the tax system sucks.

  • dccabao Don Christian C. Abao (@dccabao) reported

    @Alminie @playnewworld Yes wtf? Why is this not a top priority and a hot fix? We get emotes instead? Kekw.