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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zach
(@Helthurian) reported
@DBFig @playnewworld Im waiting until Friday so I can ensure the faction I pick is decent and get to avoid launch issues.
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Dwight Lee
(@dwight_lee1833) reported
@Inctiz @playnewworld No I have the exact point, worked in IT for a long time, people that know what they are doing, launch on Tuesdays, as far from the weekend as possible without it being Monday. That way it ramps up more slowly, and there is time to fix critical issues before the big time Friday
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Matheus Novak
(@9khinn) reported
@P4wnyhof @playnewworld pleaseee put this game in any streaming service (gfnow, luna, whatever). Let us with a bad PC to dream a little bit :D
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Politics
(@DemocracyIsGone) reported
@EyeSeeU8 @playnewworld If it’s from EVGA I would cap the frames as they have said there cards have manufacturing issues that is causing the over heating ended up not being a new world problem it can happen in many games sadly
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Mike
(@ViperPrism) reported
@Uhtred1234 @playnewworld @Diablo They won't be game breaking bugs. The only thing I see happening is the servers have que time and/or server issues. Game was running a lot better than #D2R
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K24Fur
(@K24Fur) reported
@jmichael0213 @playnewworld No problem man 90% of people don’t understand that the game is launching in different countries are different times even if it shows the same date it’s not. It took me an entire day to find out the proper time since they changed it twice but yes Australians get it first
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Martin Daugaard
(@DaugaardM) reported
@playnewworld Anyone else bothered by misspelled server names? Game Devs have made their content so close to existing lore. But Hellheim, instead of Helheim (home of Hel, the goddess of death) That bothers me. Was it a copyright issue, or just laziness?
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unforgotten
(@unforgottenlive) reported
@playnewworld Hi! I have an issue with my New World Creator profile and when I emailed you about it, you wanted me to sign up for another account instead of helping me change my email. I feel like I've been missing out now on a ton of info, news and codes :(
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EyeSeeU
(@EyeSeeU8) reported
.@playnewworld is the 3090 graphics card issue fixed for launch?
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dammit2hell
(@dammit2h3ll) reported
@playnewworld I heard there were some issues with the tree chopping mechanics. I am offering my time, free of charge to go into the game early and make sure these issues are taken care of.
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Welgo
(@Welgo_) reported
Two more days and I’ll be in Aeternum Until then, I’ll just sit in an imaginary character creation screen waiting for my ship to crash land in @playnewworld
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Talha Güler
(@lKostadl) reported
@playnewworld Hello, is there a ban for multi client? Will there be a problem if one of our accounts is purchased via steam and one of our accounts is purchased via amazon?
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Madam4721
(@Madam4721) reported
I just love it when you are trying to fix your sleep schedule for @playnewworld and someone calls you that was probably a wrong number and wakes you up.
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Kelryth
(@Kellryth) reported
@playnewworld Ok you know your servers are probably going to crash when Europe starts playing and North America starts logging in to reserve our names? It would have been better to region bind the names instead of having them account bound.
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Justin Fuerst
(@Ki11s0n3) reported
@Philbotv @playnewworld I didn't take the day off, but I have Wednesday off. Which will work cause I imagine server issues at launch so hopefully by the time I get off work they'll be good to go for me.
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Richard Morace
(@Morace08) reported
Can’t wait for @playnewworld because @Blizzard_Ent clearly can’t fix their D2 servers… honestly just done with blizzard at this point they are trash.
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Matheus Novak
(@9khinn) reported
@playnewworld @P4wnyhof @Alienware pleaseee put this game in any streaming service (gfnow, luna, whatever). Let us with a bad PC to dream a little bit :D
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Traceless
(@Tracelesstv) reported
AWS global outage a day before @playnewworld launch. 🔥 Please no dear baby Jesus.
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Concession Boy Brian
(@ConcessionBoy) reported
@Sacriel @playnewworld Wish I could be there on day one with you all. But not working atm can’t afford it. Will catch up later. Have fun.
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DBFIG
(@DBFig) reported
Tomorrow is the launch of @playnewworld Hopefully, it goes smoothly. Though, I'm expecting some issues at first. Yet, I'll get on the Eden server and stream it tomorrow night. Should be fun.
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Julia
(@Julia_CaSsian) reported
@Lokenplays @playnewworld No problem
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David Le Poidevin
(@Digit9467G) reported
@playnewworld is there an issue with Amazon codes being issued? Five of my friends received them 3 days ago and I have nothing…
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Loreseeker Sulyce
(@Sulyce) reported
@psk_sych3 @playnewworld Why did servers crash during New World's day-one launch? Campfires... Friggin' campfires...
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Barely Relevant Content
(@ContentBarely) reported
@anniefuchsia @playnewworld I'll roleplay a lumberjack with severe back problems and ask for gold because I can't lumberjack. Because of my back.
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DoggoFloof
(@FloofDoggo) reported
@DFdezLois @DemocracyIsGone @playnewworld So weird, I skipped on the second beta because it was only three days… but sounds like it shouldn’t be an issue if multiple people didn’t have a problem. Must be a setting on my side. I’ll look once they open the client download today.
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BRUTAL
(@_Brutal_Gamer) reported
@playnewworld I don’t see an option to pre install the game on steam anyone else have this problem?
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LVato
(@LVato31) reported
One more day to login to #NewWorldMMO EU - ASGARD @playnewworld
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DoggoFloof
(@FloofDoggo) reported
@DemocracyIsGone @playnewworld So I don’t know if it is a problem with having multiple computers hooked up to one steam account and it not pulling in properly? Idk I’m just hoping that it isn’t an issue on launch is all.
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Concession Boy Brian
(@ConcessionBoy) reported
@Naguura @playnewworld Wish I could be there with y’all tomorrow, but not working and can’t afford it. Will play catch up later. Have fun everyone.
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shaun simons
(@exiledwolf83) reported
@Dave_of_devon @playnewworld Yeah I was looking for my steam code from Amazon in my email and in my digital orders section. I was going to preload but guess I will not be able to since you failed to coordinate with Amazon. Which is weird since it is THEIR game. May want to fix this before it causes an issue.