New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/21/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDemonGuy4 TheDemonGuy (@TheDemonGuy4) reported

    @Armadillito @playnewworld It's the time they've decided to carry out the maintenance, that's the problem. It's an outage during prime EU time, APAC get the most benefit from this maintenance window.

  • TheVash68 Johannes Oppel (@TheVash68) reported

    @saltnp3p @playnewworld Yeah i know problems can occur and they make us human. Casual worker in EU works 8 hours, mostly starting 07:30, than working 8h30m. If the start updating the servers from 04:00 (4am) to 11:00 (11am) like WoW does no one would care (except workless ppl).

  • Prisjakt1 Prisjakt (@Prisjakt1) reported

    @playnewworld What seems to be the problem, apart from ur incompetence ?

  • Official_SwapS Twitch.tv/OficcialSwaps (@Official_SwapS) reported

    @playnewworld "No problem, You are only an average indie company with very small server infrastructure and scarce resources. We understand."

  • VelvetBlazer Cory (@VelvetBlazer) reported

    @cptcomplainy @Chuuppers @playnewworld What kind of comeback is that, and why go after people who work stacking shelves at supermarkets are providing a service and earn to support themselves. Unlike you where your parents bought you the game that you are complaining about

  • Nick2ooo John Lock (@Nick2ooo) reported

    @FrodoHdog @buschi3112 @playnewworld Be nice to understand: 1. Why minor bug fixes take over 8 hours to resolve 2. What lessons were learned from the previous maintenance window and what was done to avoid issues this time round. 3. Why is EU maintenance scheduled for peak hours.

  • agreatnature (@agreatnature) reported

    EU warriors .. I say we gather gold and takeover @playnewworld and fix their stupid structures. Be ready at 12:00 sharp today. The battle is ON.

  • io_sono_remi remì (@io_sono_remi) reported

    @TheAkumaGaijin @playnewworld That's absolutely dumb. Any company, no matter where located, that provides a service (any service) worldwide has to consider timezones and night time. Many other MMO are maintained during the timezone night time ...

  • mehmetahac Mehmet Taha "Clasus" Çarkacı (@mehmetahac) reported

    @playnewworld Fix the server lag please

  • WiseOldDean Dean (@WiseOldDean) reported

    @The_Lightor @BulletGoof @playnewworld Apparently you haven't. Otherwise you'd know its literally impossible to find "off hours" for every region they service. Somewhere, SOMEONE, will be upset. Kinda why they're ignoring the chatter about it. They know you're still gonna hop right back on and play once they finish ;)

  • MrrmmrrmmrrM1 Mr_rm_mr_rm_mr_rM (@MrrmmrrmmrrM1) reported

    @playnewworld I mean at least explain what seems to be the problem. Ppl are upset cause no one can understand why it takes you more time to update EU than US/Asia

  • f99834 PEW! (@f99834) reported

    @playnewworld you dumb *************, fix the eu servers right now

  • Dizzywizard89 Carl (@Dizzywizard89) reported

    @playnewworld Just got home from work 😢 need my new world fix

  • GCovnt Covnt (@GCovnt) reported

    @playnewworld fix ur spaghetti code and let us play man ******** is this. indie $314.9 Billion monopoly money company ♿♿♿♿♿♿♿

  • saltnp3p Saltnp3p (@saltnp3p) reported

    @TheVash68 @playnewworld Ofc i understand, HOwever there clearly having issues launching the build in the eu they didnt intend to have downtime in our prime time as the maintaince was due to end at 4 :)

  • nervgear22 Nervgear22 (@nervgear22) reported

    @Paul_PandeM @playnewworld How is it amazing american when they don't know how to fix servers since the launch??

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld Nothing about the first house tax rate being double what it should? its been an issue since day 1.

  • Gundy666 Regan (@Gundy666) reported

    @playnewworld Please fix the ban system, I was permanently banned while fishing and can't get a response. I referred all my friends to this game and put 80+ hours in just to lose my money with no explanation.

  • f99834 PEW! (@f99834) reported

    @playnewworld fix it you rats

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld almost 10-hour maintenance for not even 200MB fix lol. Stop Developing games.

  • ZoltanKun77 Zoltan Kun (@ZoltanKun77) reported

    @playnewworld Always Eu gets unprioritised , annoying this is...... and we already 2 hrs well over the estimated time... suggest to fix this issue for the future...

  • vlaamsefriet1 Bélg (@vlaamsefriet1) reported

    @playnewworld this is taking to long many take some ppl who know how to fix the stuff not brake the stuff !!!!!

  • Nick2ooo John Lock (@Nick2ooo) reported

    @kiwwizz @playnewworld If any other service would go down for 1 day during the week you would cancel that service, which I am considering doing.

  • Bjoern_Gui HubschrauByorun Main (@Bjoern_Gui) reported

    @playnewworld If the region with the highest player base is the one that you going to fix last after 7 1/2h AND while prime time.... you ****** up

  • f99834 PEW! (@f99834) reported

    @playnewworld @JeffBezos listen up you balding rat, you have money enough, fix more staff for new world, if not **** amazon ill rather walk on barefeet the silk road like they did back in the day to get my order directly from the supplyer

  • _shantiduh Shanti (@_shantiduh) reported

    @playnewworld How about we discuss the bans that are happening to governers because other factions are mass reporting them? While you’re down let’s fix the troll aspect of the game.

  • JulesVerne72594 JV (@JulesVerne72594) reported

    @Michael54494534 @Miguel06707782 @playnewworld Maybe the problem is that you have no life. Go outside.

  • senneklenne senneklenne (@senneklenne) reported

    @playnewworld what is the main problem actually if it takes this long?

  • twt_SaMysterio Samsul Alam (@twt_SaMysterio) reported

    @playnewworld my god..how long do u guys need.. i mean its just some bug fix.. not a major update... this is horseshit

  • DustinReTu Dustin (@DustinReTu) reported

    @MoshPitTV @kiwwizz @playnewworld And on top of that, they didn't even fix the major bugs that everyone in the forums asks for every single day.