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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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noname
(@peekabut) reported
@playnewworld Please shut down the game is the better fix
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Sakabra
(@StKenzal) reported
@playnewworld Servers need fixed / moved OFF of amazon servers (NA East). Lag Detected and booted from game multiple times a day, every day, for the last week+.
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F 'fLoo' S
(@fstrankowski) reported
@playnewworld Quality Game Studio. For sure. Lost 96% of its playerbase within 5 months. You guys cant do ANYTHING right. **** it. Pack the **** and shut the servers down.
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jat0rz
(@jat0rz) reported
@playnewworld Can you PLEASE clarify the issue the free orb for doing normal expedition and getting codex? We did normal, saw the codex and orb reward screen but never got it. Same for Genesis. Are we supposed to? Once a week? Is it bugged? Communicate please.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld With all the Bots, Bugs and other issues going on, figured it was a great time to do yet another money grab of skins... Tells you care about money more than players, without telling...
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Lakerjon24
(@LakerJonathan24) reported
@AodanTV @delmontyb @playnewworld If someone doesn’t need to do the content then I’m going to feel like I’m annoying or being a inconvenience… maybe that’s a me problem
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Partyzone
(@Partyzone9) reported
@playlostark did you guys collab with @playnewworld ?? Cuz this server issue is awfully familiar
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Tasso Zambaras
(@zambreezee) reported
@playnewworld What's the deal with fixing the lag detected disconnect!
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Movie1011
(@Movie1011) reported
@playnewworld I enjoyed your game but nothing is bringing me back right now, I would pull a ARR and pull the game down, fix all the bugs, put in a story and push it back out in a couple years. I wanted to love it, and I did for a bit but that is my 2 cents. #NotBitching
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Joey Greenwald
(@JoeyGreenwald) reported
@playnewworld Lmao this game. Fix the ******* game. Every update it gets less and less playable.
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SGT KARL
(@SGTKARLTV) reported
Fix something plz @playnewworld
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Thomas
(@Allthiswas) reported
@playnewworld I love this game. But the decreasing player base, the AP southeast server issues that were blamed on user settings, the bugs. It’s just dying. I hope it truly picks up. But it’s just dead.
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xx
(@terafiedx) reported
@playnewworld SKINS causing SERVER CRASH. lmao
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JohnnyQuest12
(@Johnny_Questt12) reported
@playnewworld Geeze ****, does this game not run into problems every single time something gets added?? Lmao poor game is going through it..
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noname
(@peekabut) reported
@playnewworld Please SHUT DOWN THE GAME, is the best fix that you could offer to the people that since day one is playing this **** like me
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Shitter Geek 🚀✊
(@ShitterGeek) reported
@playnewworld @TreBeersLater Why are you guys copying and pasting messages! address people issues with a video. show that you have the community's interest at heart! i have seen this message copied and pasted constantly! Dev update video is much needed!!!!
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Breannnaa
(@swerv0w00zy) reported
@playnewworld You idiots literally chose the WORST month to do a "bug fix month" literally lost ark and elden ring is going to sweep everyone away and no one is coming back to this game im calling it 10k or less overall player count by march 1st! and im pissed about that I love this game
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Nep Thach
(@NepThach) reported
@playnewworld Lol the skin caused server crash...OMG. that's so lame brawl.
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3BeersLater
(@TreBeersLater) reported
@playnewworld simple fix to get players back 1) fix existing bugs 2) Add Arena for 2, 3,5s teams with weekly ranking reset and loot based off ranking (could consider longer duration ranking board as well) but need a short term loot drop to incent people to play
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Andraxias
(@Andraxias) reported
@playnewworld Lol! Dudes just take the game down for like a year and do whatever it is you need to fix it.
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Justin Davis
(@Snoboard26) reported
@playnewworld What a suprise more ****** broken content. Merge servers and fix your game.
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Pol Sort
(@SortPol) reported
@playnewworld Oh skins!! All we need in this moment!! Fix bugs? Nah. Servers tokens? Nah. Now I can walk in a dead server with a cool skin
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🐝R37ro🐝
(@EclipsingDreams) reported
@playnewworld Is this the reason for the immense amounts of server lag tonight? Nearly unplayable at times, had to call off doing arena orbs because it was so bad.
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PaijeanTV IE
(@PaijeanTV) reported
@ur_Shulgi @pl4ydaocphx @playnewworld Most of the bugs that were created were because they squashed other bugs & opened a whole can of worms. I think it would be hard to throw someone who hasn’t worked on the project hands on, to come in & find & fix errors like that.
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Peter Schneeberger
(@Pitsnow) reported
@playnewworld Is the Hades EU server down for maintenance? It tells me so when I try to login
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Ceder Hill Cantata
(@Cederhill) reported
@playnewworld @AlexCorgi1 You said February was going to be the month "dedicated to that". You're simply and intentionally kiting issues. You've also just told all the bot runners they've yet another month now to fleece. Not very wise and the epitome of why I uninstalled yesterday.
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HNN
(@MetaDune) reported
@Activisionisaj1 @62stitches @playnewworld How is that sad when just skins crash the entire server lmao
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cavem
(@Taonart7) reported
@playnewworld When are you fixing the annoying item-wrong thumbnail-bug? How hard can it be? Also, the 1990's called, they want their Trading Post back. Also impressive that the biggest cloud company in the world can't run a 20v20 battle without lag, desync, rubberbanding, disconnects. etc.🤡
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Bradford Penton
(@B___Penton) reported
@playnewworld Put 800 hours in this game all y’all do it release new skins fix bugs then new bugs come out. I’m done and I think the 900,000 people are as well
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Ceder Hill Cantata
(@Cederhill) reported
@uuuuunai @playnewworld Did you read in this thread? AGS are delaying another month to address bugs bots etc. Sunk cost fallacy to stay with a game that devs intentionally are kiting issues and have shown their choices reflect they don't care about the state of the game.