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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Av3 M0rt3m
(@Av3M0rt3m) reported
@Seamless_Care @playnewworld @Seamless lul... no issue yet... I was just saying...
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Upperthighs
(@Upperthighs) reported
@uhVohix @TwitchTylerish @playnewworld Testing reduces issues at launch but doesn't eliminate. There's just never a scenario where you can be 100% prepared for every possible issue.
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Michael
(@the4rchangel) reported
@DeBierSjouwer @SteveD67357934 @playnewworld You're thinking in gaming terms. You're not taking into account all of the backend infrastructure that supports and maps all of this new content on all the servers. Not to mention how each server is different and could have one issue wrong and it ruins the whole patch.
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FeralForlorn
(@FeralForlorn) reported
@KalevMottus @playnewworld cause the game was made for 2k on single server. every system is made to give an exact amount of resources and have an exact amount of strain on it in towns/dungeons etc. upping that would basically make farming stuff impossible and every town/dungeon would crash.
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J
(@jdrayb88) reported
@playnewworld Brimstone Under Siege quest is broken...no waves to kill
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Stephen Moore
(@Lorddevious01) reported
@playnewworld Why can't I login? I keep getting unknown file version (assets\datastrm-part42.pak)
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Fustix
(@fustix22) reported
@SitScrub @playnewworld Go outside, do something and wait. you'd rather a rushed release with more issues rather a slower release with a smoother start.
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Stanley Haladej
(@stanleyhaladej) reported
@MalgusKerensky @playnewworld Like waiting for servers to be properly updated? Do you want to run on partialy broken world or what? You dont understand server maintanance, development and backend works. then you will never know the pain of developers pushing new updates
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MrWalruss
(@WalrussMr) reported
@WigglesJust @LeonanVargas @playnewworld It's giving them 2 weeks to polish any issues that people have so when people DO play the fresh start, it's even better
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Stephen Moore
(@Lorddevious01) reported
@Legolas_Xp @playnewworld Same issue, no matter what server I go on, any word what the issue is yet?
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Rob
(@robert_kallman) reported
@playnewworld i sat in a 2 hour queue to get connection error. Im not doing that again!
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JDM12983 Gaming
(@JDM12983Gaming) reported
@wazzut @playnewworld Sounds like a "you" problem. They never told you to take time off work. As for the PTR thing; they can't force people to play and test it. lol
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8erserk
(@Milkman63) reported
@playnewworld At the start, you could be justified: "what other MMO game had easy start?" How much time has passed..? You continue to spit in the face of users, demanding money for your game, service. Sorry for you.
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Dariusz Chrapek
(@DariuszChrapek) reported
@playnewworld 2600 position, 4 hours to wait, and in the end error to log in.... and now 3200 position... Really?
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Sean Berry
(@S_Berry_82) reported
@playnewworld Fix the PVP track and rewards so I can play again. There's no point currently, zero incentive with like a .3% chance of finding something decent that isn't purple. Total waste of time.
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Nick Wenzel
(@Nick_Wenzel_79) reported
@MalgusKerensky @playnewworld Would you get in a broken plane, just to leave on time?
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J. M.
(@DeBierSjouwer) reported
@TryhardTristan @playnewworld Sounds more like a you problem than a their problem
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Steve D
(@SteveD67357934) reported
@the4rchangel @playnewworld Wow you are a clown aren't you.. I do know when I see an Issue that it will x amount of time to fix, I don't tell people 30 min, 30 more min, ok now an hour...
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Edgard Junior
(@EdgardJr_SC) reported
@playnewworld No problem....im working
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Tk
(@ThunderKlam) reported
@OttersTTV @Swoly_ @playnewworld There’s a difference between the PTR and deploying the content to the actual servers. Many issues can arise from a movement such as this. No need to light the torches there bud
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Kanafa
(@3ah918) reported
@playnewworld @playnewworld please fix the Brimestone Under Siege quest. Bots are stacking on top of the NPC spawn and preventing other from actually doing the quest. They are preventing other players from proceeding with the MSQ. DO SOMETHING PLEASE!!!
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🇺🇸🇺🇦☮Lars M. Hansen
(@LarsCanGame) reported
@playnewworld What does "9902_54_richesoftheearth_incomplete" mean? And how do I fix it?
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Protein
(@31gop) reported
@playnewworld Fix your quest I cannot get kill credit or quest credit for the Stopping legion warriors for the new zone quests, I've killed around 50+ mobs and other players are joining my party for helps with tags and getting credit and leaving. I literally can't progress.
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John
(@nullfix) reported
@Legolas_Xp @playnewworld Same Error here and back to Q!
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Clutch Lux 🇨🇦
(@CCN_Clutch_Lux) reported
@playnewworld Stop apologizing for your mistakes, just accept the failure and fix it. Sorry means nothing it’s just words. Actions speak louder than words especially when sorry is all to common from your team…
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Kapitan Meow
(@KapitanMeow) reported
@Gibbyx30 @ItsCroakk @playnewworld O ya other games also have these issues however fact is AGS has had these issues for the longest time ever and havent learnt a thing. Most games get it done within a 30min delay or its on time.
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Stephen Moore
(@Lorddevious01) reported
@playnewworld Seems the update wasn't ready if people can't login and no gear is visible, same **** different day
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Ziki
(@ImZiki_) reported
@SteveD67357934 @the4rchangel @playnewworld Thing is, in IT new issues can appear among the process of fixing the ones you just found and thus an estimate is the hardest, if not impossible, thing to give when updating multiple systems. So yeah, you're pretty much the clown here knowing nothing related to updating systems
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exz
(@bennyfjalar) reported
@CCN_Clutch_Lux @norwegian76 @playnewworld Yea because it never happen before and they have not think about when making the game. Still why you see a problem that ME want a console version its up to me to wish and the studio to make it work. You know stuff can happen.
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Elliot Vanwormer
(@EVanwormer) reported
@playnewworld Now please please fix the unknown file error that kicks people out anywhere from 1-5 minutes of game play! Hard to enjoy all of NW devs hard work when the game is unplayable at this time.