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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dewa
(@r4kujou) reported
@Reechii @playnewworld and they still havent fix it, not even a response
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Jinrozu
(@Jinrozu) reported
@playnewworld its easy to fix the server issue, just do one mega server and other serves as a channel’s do it like @NewsBlackDesert
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Reinhardt v Heerden
(@ReinhardtvH) reported
@ryan_welly @playnewworld About 40 people in each town - x5 = 200, plus ~200 people in the wild afk running. 400 on a 2000 capped server is quite a bit (20%) . I am not saying that this is main issue, we know that NW needs to do something about server population. BUT it is frustrating for the queue'rs.
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Dewa
(@r4kujou) reported
@playnewworld yo fix ur goddamn game ffs, been waiting for hours to do amrine dungeon still cannot enter and it took my fking tuning orb. everyone in kibu server experience this yet u havnt show any response about it
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Mase123987
(@mase123987) reported
@SavPMA @playnewworld Did you ever find a fix? I bought the game today and I am getting the same error.
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Keegan Brady
(@Brew_howzit) reported
@playnewworld I am having a big issue with my map. Everytime I log in it fails to show the outposts, forts, anything really. I have to log back in two or three times. Extremely buggy. It also removes all my attributes and friends list.. But been enjoying the game stacks so far. My first MMO!
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✘ NOVΛ ΛLLEY ✘
(@ApexAlley) reported
@itsmeAlexVega @playnewworld Becca has had this issue a few times 🤔
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Super Cereal
(@SuperCereal01) reported
@playnewworld wow dc when dungeon and que 1k player.. when login dg already over.. no wonder people complaining about que.. what a game.. seriously
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Katayani
(@godzillaiscute) reported
@playnewworld Please fix voice chat!! I have the setting on enabled but only the people in my party can hear and not anyone else around me.
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Drey N'reh
(@dreynreh) reported
@playnewworld Can you pls help me? I've played the game 2 days ago on 4K/Medium. Today I couldn't start, I've got Fatal Error. I've deleted the appdata and userreloadsettings and finally the game started, but on 1080p. If I'm changing the resolution or the quality it's crashing.
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zTekko
(@ZTekko) reported
@playnewworld is it possible to fix the disconnect timers. I was just in que for like 1-2 hours and I was only in the game for like 10-15mins and now im back in que.
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KeekoBugz
(@kikobugs) reported
@playnewworld The lag's so bad that half of the trees are bugged, can't chop and what used to take 3 chops to take a tree down, now takes between 4-7. Besides that the fact that there are mobs you can't even damage, and other resources that you also can't gather from. . WTF!
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Ben Jasper
(@BenJasper15) reported
@playnewworld Can use fix the Disconnect Timer! Getting Disconnected, and getting re put in que this is really frustrating as it takes 2-3 hours for the the que to finish
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Tobias Pettersson
(@phishyYy) reported
@playnewworld do you have any official standpoint on "Fatal Error" happening for alot of people? Is this something you are working on and is there any official fixes? I've tried everything and I still get random crashes, sometimes with fatal error, sometimes with no error at all.
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Иван Яковлев
(@addictional2013) reported
@playnewworld Don't forget to fix your login service 😤
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Wuja Bob
(@BobWuja) reported
@ItsBittie @playnewworld yeah - but there's a problem with this function. When You try to make something more about screenshot with emotes, hide HUD immidiately shows up. I wanna make nice screenshots not only when sitting / staying like rock :) hope they will fix it soon.
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Connor Arnold
(@shade8856) reported
Hey @playnewworld There's a slight bug with your achievements, every time I log in it tells me about the title I earned a few days ago. Please fix! A minor annoyance is all, but the sooner it's gone the better.
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Gorgho
(@EmilGx) reported
@playnewworld Hello i didnt find where i can report bugs i found. For future fix like texture bugs. Or the fact that dungeon on Tir na nog in EU central is in total desync. And compass dissapear after you went dung. Or the fact that Abandoning event wont dissapear.
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Lita
(@LitaLestrald) reported
So I am really really enjoying the New World @playnewworld. I really am but I am getting sick and tired of the server issues atm and getting dropped due to internet connection and getting into an 1000k+ queue
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Suddenly Bananas
(@sudd3nlybananas) reported
@playnewworld Can you please implement a button once you’re ready to login at the end of the queue. I spent the last 3 hours in queue to login an hour earlier than i can play, so i now have to exit out and start the queue again… only to get on hours later than I intended.
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Brau'kul
(@Braukul) reported
@ZzaManX_ @playnewworld It was already chaotic enough with it being 2k people only. I think information could've allowed a lot of people to forecast what servers will be cancer etc and plan accordingly. or reservations might've been better. but thats past the transfer thing will resolve most issues now
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Jared
(@Dr_Supple) reported
@JeffBezos @playnewworld Your ******* game is broken dude companies are influence glitching to 100% and declaring war sorta makes it pointless to play
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ZatharoZ
(@ZatharoZ) reported
@kimdah_ @playnewworld Give it a week. Hopefully they fix the problems fast and also giving transfers. I made 1 character on Barri. This one is just overloaded! Then I made 1 char on Pepys when its was just medium pop. Now its just almost te same as Barri. Overloaded... U can only make 2 char. :(
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Julio Hernández
(@Juliomh18) reported
@playnewworld What’s up with the unending lag at Amrine?? I can’t progress on story quest because this lagg makes the dungeon impossible… planning on fixing this??
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Clutch_Lux
(@Clutch_Lux) reported
@RyanIsSweet @Curvyllama @playnewworld They fixed the issues with the 30 series lmfao my 3070 ti is having no issue on Mac settings and i keep it monitored…. The fix came out weeks ago
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JUAN CAMILO RUBIANO
(@Daenethor) reported
@playnewworld Try to play any expedition with that horrible lag, everything hits you like 5 seconds before any animation...
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Override5
(@FoolOverride) reported
@playnewworld So I cant join my friends because the servers are locked and I cant create a character in that server. Any fix on this? Can I get a character and shift him across servers? Its kinda disheartning
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Willthefluteboy
(@Willthefluteboy) reported
@playnewworld Yeah... this doesn't fix the issue that all of my friends are on a "Full" world and I cannot play with them because I was late to the party.
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Balanciz
(@Balanciz) reported
@playnewworld Day 2 of Lag detected Dcs within 10min to 1 hour and then thrown out in to a 2k queue! Any fixses for this only happening to 1 part of the playerbase and most troubleshoots having No effect
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Dewa
(@r4kujou) reported
@playnewworld so are you guys gonna fix this stupid amrine dungeon bug that makes people cannot enter but taking their orb ? its been like this since last night on ap southeast server kibu.