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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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OFPBlueFalcon
(@BlueOfp) reported
@allstarpunkttv @playnewworld Also, the real issue here is that a flipping Lynx dropped a huge axe! There is far too much loot that is dropped. They should address that.
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Fro
(@frocusdforlife) reported
@playnewworld Any idea when some of the legendary questline bosses are going to be fixed? Also - First Light on Hanna Pacha has stations that we upgraded to higher tiers, yet are only showing tier 2 when you go to the station, any fix for this?
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SVanE
(@mbotteleth) reported
@playnewworld hey NW, can u guys just do a WIPE, fix all your bugs. and mistakes u guys have made.
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SVanE
(@mbotteleth) reported
@playnewworld just do a clean wipe, and fix your mistakes u guys have made!!!!!!
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NP
(@NERD_projects) reported
@playnewworld I Wish U fix the Portals Bug WE want to die the 55 and 65 Portals
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Malgus Kerensky
(@MalgusKerensky) reported
@playnewworld Love the game but you need to start addressing critical issues: 1. Disable war until the exploits/lag is resolved. 2. Better communication overall. 3. Find a way to reply to bug reports on your official forums so players know if you are aware of issues.
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Mike
(@ViperPrism) reported
@playnewworld Could you please fix the company edit ranks bug ASAP please. I want to promote people, but not have them withdrawal from the treasury. You can't save the edits
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Mo
(@Mot_Mag) reported
@playnewworld miss you bud. Sorry you forgot your login credentials 🥲
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datloganguy
(@datloganguy) reported
@playnewworld There does not seem to be an option to set the audio device in the game outside of communications... This is a problem for those of us that use multiple audio channels for different applications. Also in the communications you can't set to "Default" device......
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TIRED CMYK
(@Doom_CMYK) reported
I’m pretty sure New World is completely broken. I think somewhere along the way they messed up all the calculations for everything and they’re not saying it. I don’t think a patch can fix it. @playnewworld #PlayNewWorld
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ThornHub
(@ThornHubGaming) reported
@playnewworld there have been multiple issues found by players, and we have not seen any communication from you. That transparency you had at launch is seeming to disappear. We would love to hear plans to fix issues and also if some "bugs" are just intentional changes.
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D0lLars
(@d0llars94) reported
@macredphoto @P4wnyhof @playnewworld There is a setting for that i believe. I dont have that Problem in a group
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Avion Black
(@AvionBlack6) reported
@CaseyFeasby @playnewworld Bro you got fix 1800 plus issues in one update.. exactly... you can’t and they can’t either
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Avion Black
(@AvionBlack6) reported
@Miguel06707782 @playnewworld Did you enter a ticket or make a post on the forums? Then wait till get gets fix all thus extra **** us what kids. Wine! And y’all good at it too
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Casey Feasby
(@CaseyFeasby) reported
@AvionBlack6 @playnewworld They obviously don’t care about game breaking issues otherwise the invasions could be prevented somewhat by killing off corrupted nodes. In addition, there was a huge patch and they didn’t fix the tier 4 or 5 azoth staff issues.
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Aodan
(@AodanTV) reported
@SkyBull14 @playnewworld The invincibility thing is a left over dev item. Not sure how it made it live. The Ice Wall lag out is more on the devs and optimization of Wars, but we believe our major competition is doing it on purpose. Making defense impossible if we don't spawn camp them.
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Thirty
(@ThisIzThirty) reported
@playnewworld @TrevzorFTW My whole company of over 200 players quit last night. We lost every zone because of a company exploiting the tab out invincibility in war and lagging it with ice gauntlets. You have not even attempted to address this or update.
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Yaumer Barrera
(@yaumer_barrera) reported
@playnewworld you guys should fix message of the day in company, its bugged, when you type M it opens up the map and so on!!!
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Bdonuts Gaming
(@Bdonuts_Gaming) reported
@playnewworld I know there are a lot of issues youre working on, and you have this invincibility bug to deal with...However, just a thought, its better to say something, than nothing at all. In regards to the issues that are going on right now.
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Mind over Matter
(@tryoung) reported
@Real_DanMan @playnewworld Coming from games such as Elder Scrolls Online (played for over 2 years), and Destiny 2 (played for over 1 year) - both crashed and were riddled with bugs, I'm surprised at how stable New World has been. I've had no issues logging in, haven't been booted once, and no crash.
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Casey Feasby
(@CaseyFeasby) reported
@playnewworld Can you please fix the azoth staffs?!?! This is stupid that I can’t close a 55 or 65 portal. In addition, why, if there are no portals active because you keep closing them, does the invasion threat still get higher. What’s the point?!
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Paul Roussell
(@Pitcrewone) reported
@playnewworld You nerd yo fix the bug with wars. Thus is getting ridiculous. You should stop all wars until this bug Is fixed.
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#RaiderNation
(@NugsLoL) reported
@P_Betar @Gothalion @playnewworld I mean just getting to level 60 is worth the 40$. Idk wym why are so many people playing it. Most of the issues are all related to end game.
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Sigtau22
(@sigtau22) reported
@Gothalion @playnewworld We experienced this for the first time last night. War was over in 13 minutes. Covenant faction are now attacking every territory both Marauders and Syndicate own. It’s only a matter of time when they take over the entire server. Sad that wars weren’t halted until after fix.
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Aodan
(@AodanTV) reported
So we are over 50% sure that the dominate Mauraders company on Locuta made a concerted effort to Ice Gauntlet lag and possibly used the invincibility exploit to win a war against another company in our faction. This is going to get out of hand @playnewworld if not addressed asap
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Squish
(@SquishAlan) reported
@playnewworld Are we getting an update on transfers soon? War lag with frozen gauntlets? The economies of many if not all servers are failing, we need other ways to make gold rather than just selling to other players. Go to reddit and you can see what we are talking about.
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Miggy
(@Miggy87x) reported
@PlayNewWorld been playing for 300hours, guys plz fix the Azoth Staff, another thing its a fact that Legendaries are Locked, when are we getting them ? Last Thing Bring that halloween spirit <3 Love yall
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JeanTVGaming
(@JeanTVgaming) reported
@playnewworld I cant login on EU servers. its is just circeling around the play
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Toxiin
(@Xs_Toxiin) reported
Anyone else getting a unrecoverable error when trying to play new world @playnewworld
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AddictLife
(@alltypebait) reported
@playnewworld error 23 after downloading new windows update. How do I get the game to work now.