New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 06:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Almalexxia ArcadeGannon (@Almalexxia) reported

    @playnewworld @primegaming Where are the transfers? Fix the game first. Shameless.

  • TheGreatSuar The Negative One (@TheGreatSuar) reported

    @_Camouchie @playnewworld @primegaming We are owed something… a working game/service that we paid money for. In what other facet of life do you pay someone to do a job and then not expect updates along the way?

  • quxion24 Mark Webster (@quxion24) reported

    @playnewworld @primegaming Maybe try fixing the server transfer issue instead of **** like this

  • Bear_Pixels BearH2o (@Bear_Pixels) reported

    @playnewworld Well since NW_Mugsy has banned me from the NW forums I will post here where he has no control. He removed all my posts asking WHERE IS THE OFFICIAL UPDATES! We don't need updates from a CM whose head is too big and likes deleting posts because it makes AGS look bad. BROKEN GAME!

  • TheSymptomz Symptomz (@TheSymptomz) reported

    Anyone else having issues connecting to @playnewworld? #NewWorldMMO

  • Yunstar24 Yunstar (@Yunstar24) reported

    @playnewworld @primegaming u ****** kiddin me? FIX UR GAME, OUTPOST RUSH OUTPOST RUSH OUTPOST RUSH, 65 Portals, War laggs

  • UnmaskedGG Unmasked (@UnmaskedGG) reported

    @playnewworld Are there any plans for one free name change, or even a limited paid name change service to be added? Some of us (read: I) ended up leveling/playing on a server with the 'wrong' name because of queues and would like the option to change to a name from another server

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @jc05011999 @playnewworld @primegaming No. Bc there's several issues of just lack of caring or attn to detail

  • PaijeanTV PaijeanTV on New World (@PaijeanTV) reported

    @playnewworld @primegaming Love the game but can we fix Windsward trading post, I buy things & it only goes through when I leave WW. Super buggy😭

  • EmwunGarand Emwun Garand (@EmwunGarand) reported

    Hey @playnewworld You in-game economy is broken. Just thought I'd throw that out there.

  • PirataSomal1 PirataSomali (@PirataSomal1) reported

    @playnewworld @primegaming Fix your ******* game

  • RealMoonGamer Moon (@RealMoonGamer) reported

    @IAmBigfut @TheSymptomz @playnewworld Got no issues on my end, recently tho steam has been finicky with connections and syncing to game servers ive noticed

  • FreebsTV 🎃Freebies🧡 (@FreebsTV) reported

    Power outage... Most important war for our company since launch in @playnewworld is in 2 hours. If @PacificPower_OR don't fix this ASAP @SawCgg will be without their resident flag nuker. 😤 😓

  • Flexxatronn Bryce (@Flexxatronn) reported

    @playnewworld Fix the ******* game. You can't even play in wars, because people just spam great axe/warhammer/ice gauntlet and lag out the defenders. Lvl 65 major breeches still don't give drops. Outpost rush is still disabled. There's still ******* placeholder images for items ffs.

  • danielkathans danielkathans (@danielkathans) reported

    @playnewworld @primegaming Us West servers down for maintenance? Getting popup that I can't join because Mag Mell is under maintenance.

  • Addru_ Addruwu (@Addru_) reported

    @playnewworld @primegaming fix your game

  • solenya_0 solenya (@solenya_0) reported

    @playnewworld @primegaming Multiple companies are losing their towns to lag and exploitation during war. What are you guys doing to fix this?

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld TURN WAR OFF. It is just spamming AOEs on points to cause lag then a zerg. IT isn't fun. IT is broken. You are making people quit the game.

  • Exitbot Exitbot (@Exitbot) reported

    @_Camouchie @playnewworld @primegaming Game delayed 2 years to "fix bugs". Game launches with same bugs. It's cool that you're casual but 90% of the core systems in the game don't even work. Stop letting game dev's **** in your mouth and call it lasagna..

  • accureye FA_eye(formally Accureye) #CyberPunk2077 (@accureye) reported

    Does anyone know how to fix error code 29 or 25 on @playnewworld as i just got that code today but idk how to fix it other than a clean install

  • Wh0isDaveEast East🏁💫 (@Wh0isDaveEast) reported

    @playnewworld @primegaming Where’s the fix the game prime gaming pack? Pvp fixes,outpost rush, and turn server xfers back on.

  • __norv nørv  (@__norv) reported

    @playnewworld fix your game

  • Sandr0131 Sandr013 (@Sandr0131) reported

    @playnewworld @primegaming fix that stupid quests where hundred of mobs spawn instead of one in reekwater

  • SacksofW Rich SacksofWine Long (@SacksofW) reported

    @JackKnifeJay @playnewworld @primegaming Having the skin/character development team probably wouldn't be the best suited to fix bugs with world issues. Nor the social media team that announces these new releases. I hear you though, wrong team to announce it to though.

  • Sha0linn Shaolin (@Sha0linn) reported

    @Gothalion @playnewworld How would you even fix this tbh lmao it's just so much

  • MudcatTV MUDCAT (@MudcatTV) reported

    @Rose_Garden007 @playnewworld Lag causing everyone to look like statues. Impossible to tell what's actually happening.

  • redins_ Philip Snider (@redins_) reported

    @playnewworld @AN1MA @Gothalion would agree not a good take The SM content is how 90% of people ingest game communication these days No official ann from the SM acc feels like you aren’t doing a just service to the players Noone expects SM to fix it but would expect updates on the issues plaguing it

  • mediokr_mages WanderingWizard (@mediokr_mages) reported

    @playnewworld @primegaming You know I would just like you guys to fix the bugs and have transfer instead of selling more cosmetics

  • Skurbbz Skurbz (@Skurbbz) reported

    @playnewworld @primegaming Can you guys please fix the Malevolence last boss spawning?? There was seriously 25 people on my server yesterday who needed hammer quest done….

  • Roto_Wizard Evan Tarracciano (@Roto_Wizard) reported

    @playnewworld @primegaming Yay for cosmetics…. Said no one who actually plays the game, begging for the litany of bugs, crashes, imbalanced and errors to be fixed.